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1 Understanding Rapid Re-housing Kim Walker Technical Assistance Specialist April 29, 2014

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Page 1: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Understanding Rapid Re-housing

Kim Walker Technical Assistance Specialist

April 29, 2014

Page 2: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Agenda

IMPROVE ABILITY TO 1.Meet HEARTH Act Goals

2.Prevent & End Homelessness

I. What is rapid re-housing?

II. Why rapid re-housing? III. What are the crucial

elements of rapid re-housing?

IV.How we do measure our own outcomes on rapid re-housing?

AGENDA

Page 3: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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What is rapid re-housing?

Page 4: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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“…provision of housing relocation and stabilization services and short-

and/or medium-term rental assistance as necessary to help a

homeless individual or family move

as quickly as possible into

permanent housing and achieve

stability in that housing.” ESG Interim Rule, December 2011

Page 5: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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What does rapid mean?

GOAL: HEARTH Act – 30 days or less from Homelessness Into Permanent Housing REALITY: Housing location and placement process should begin as soon as person has been assessed and prevention and diversion have been eliminated

Page 6: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Core Components

• Housing Barrier Assessment

• Housing Search and Landlord Recruitment

• Financial Assistance

• Home-Based Voluntary Services

Page 7: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Why rapid re-housing?

Page 8: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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RRH Demonstration Project

• Data for clients served April 2009 – June 2013

• 94 households/274 individuals served

• 87 households/242 individuals exited during this period

Page 9: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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RRH Demonstration Project

Destination at Exit Number of Households Staying with family, permanent 10

Staying with family, temporary 7 Staying with friends, temporary 2

Owned by client, no subsidy 4 Rental without subsidy 140 Rental with subsidy 46 Permanent supportive housing 4

Transitional housing program 10 Don’t know/Other 19

Page 10: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Average Rate of Exits to PH - Families

Source: Data from 14 Continuums in seven states that prepared Evaluators for NAEH Performance Improvement Clinics in 2011-2012

Page 11: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Average Cost Per Exit and Per PH Exit

Source: Data from 14 Continuums in seven states that prepared Homeless System Evaluators for NAEH Performance Improvement Clinics in 2011-2012

Page 12: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Rate of Return Within 12 Months

Source: Data averaged from seven Continuums in four states that prepared Homeless System Evaluators for NAEH Performance Improvement Clinics in 2011-2012

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•Target families with moderate to severe housing barriers •Families assessed within a week of entry •Case managers do housing, criminal, and credit checks •91% of families did not return to shelter in a year •85% of families did not return to shelter after two years

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Hennepin County/Minneapolis, MN

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•Served 627 families between October 2009 and May 2011 •Target families in shelter or living on the streets •Used TANF, HPRP, State, and County funds for program •Use Program Coordinator, Landlord Negotiator, Accountant, Data Specialist, Case Managers, Assessor •Shelters shifted toward rapid re-housing focus •Only 8% of families served returned to shelter

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Salt Lake City/County, UT

Page 17: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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What are the crucial elements of rapid re-

housing?

Page 18: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Core Component: Housing Barrier Assessment

Page 19: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Obtain Housing Maintain Housing

•Tenant Screening Barriers

•Financial Crisis

•Financial Barriers

•Compliance w/lease

Path to Housing Stability

How To: Barrier Assessment

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How To: Barrier Assessment • Focus on barriers to permanent housing: for each

barrier, ask “How is this preventing someone from getting into permanent housing?”

• Is the barrier assessment tool subjective to the assessor’s perceptions?

• Use barriers to shape housing plan for the

household • Revisit and adjust priorities as barriers are

addressed

Page 21: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Core Component: Housing Search and Landlord Recruitment

Page 22: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

4 Things that matter the most to landlords

On-Time Rent

Good Neighbor

Long-term Renter

Property Care

Page 23: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

Leave no stone unturned… Diversify Your Methods for Outreach to Landlords

Word of Mouth Referrals

Cold Calls based on rental signs, publications and internet listings

Host a Landlord Event

Direct Mail to Potential Landlords

Attend Landlord Networking Meetings

Page 24: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Be Creative

“Doubling Up” can be a good thing!

Page 25: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Housing Locator

Role •Understands the needs and concerns of landlords

•Able to help participants identify their housing needs

•Knowledgeable about landlord-tenant law

Page 26: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Core Component: Financial Assistance

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Of 396,386 households in the County in 2010:

•8.4% of all households made less than $25,000/year •.23% (922 households) of all households were homeless •Only 3% of households making less than $25,000 are homeless on any given night*

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Fairfax, VA

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Financial Assistance • Don’t forget about consumer resiliency • Remember, the subsidy is to pay for

housing, not alleviate poverty

• Don’t count on client receiving a permanent subsidy afterwards

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Financial Assistance, cont’d • Assistance is short- to medium-term • Assistance should be the minimum

amount necessary for each household

• Flexible and individualized assistance

• Leverage all resources

Page 30: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

Rental Subsidy

Type

Definition

Benefits

Considerations

Income-based

Household pays fixed percentage of income for rent

INCOME then RENT CONTRIBUTION INCOME then RENT CONTRIBUTION

Cliff effect Program budget

Flat

Fixed dollar amount subsidy based on apt size or rent amount

Predictable household budget Household can build savings Predictable program budget

Cliff effect Income changes can affect client stability

Declining Declines in “steps” based on timeline and/or milestones

Reduces cliff effect Helps goal setting

Milestones may not happen according to plan

Page 31: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Core Component: Home-Based Voluntary Services

Page 32: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

•Three pieces: • Housing Plan to Maintain Housing • Home Visits • Links to Community and Mainstream

Services

•Housing-focused, voluntary services •Focus on client needs/client choice for housing stabilization

Services in Rapid Re-housing

Page 33: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Focus on Stabilization

How will I stay in my place once the subsidy ends? Why did I lose or fall out of permanent housing the last time I was in it? What will I do if another crisis happens?

•Benefits and Employment •Tenant responsibilities •Living arrangements •Neighborhood familiarity •Healthy relationship boundaries •Resourcefulness •Others?

Page 34: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

Parenting/Parent Support

Youth Mentoring

Legal Assistance

Employment

Local Churches

Financial Assistance & Literacy

Volunteer Opportunities

Adult Education

Tenants Education

Utilities

Medical/Mental Dental

Families

Mainstream Community Connections

Page 35: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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How do we measure our own

outcomes on rapid re-housing?

Page 36: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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•an interactive tool that allows communities to use local cost and performance data on homeless programs to model strategies that decrease homelessness

•uses program budget information and key data from HMIS

Performance Improvement Calculator

Page 37: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

Rapid Re-housing: High Rate of Exits to PH

PERFORMANCE PURCHASED – FAMILIES

EMERGENCY SHELTER

$7,348 per exit to permanent

housing

30% exiting to permanent

housing

11% recidivism rate

TRANSITIONAL HOUSING

$29,379 per exit to permanent

housing

71% exiting to permanent

housing

2% recidivism rate

RAPID RE-HOUSING

$5,262 per exit to permanent

housing

89% exiting to permanent

housing

2% recidivism rate

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Performance Improvement Calculator

Page 39: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Can modify different scenarios as far as performance to determine effect on:

•Length of Stay in Homelessness (LoS) •Change in Permanent Housing (PH) Exits •Change in Average Cost Per PH Exit •Rate of Return to Homelessness

Scenarios vs. Outcomes

Page 40: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

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Example from PIC

Down 8%

Page 41: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

Outcomes and Data • Are we measuring the right outcomes?

• Do we measure often enough to tell the story?

• What do we need to change to get the right data? o How quickly are households moving into housing? o How many households remain in their housing for

a year after moving in, and 6 and 12 months after assistance ends?

o How many are returning to shelter? o How much are we paying for successful exits?

Page 42: Understanding Rapid Re-housing · 2016-08-08 · 2 Agenda IMPROVE ABILITY TO 1.Meet HEARTH Act Goals 2.Prevent & End Homelessness I. What is rapid re-housing? II. Why rapid re-housing?

Contact Me

Kim Walker [email protected]

202-630-8761 endhomelessness.org