understanding collaboration's cultural fit
TRANSCRIPT
Understanding Collaboration’s Cultural Fit
Benjamin NiaulinSharegate
Christian BuckleyBeezy
Benjamin NiaulinEvangelist and Product Advisor at SharegateOffice Servers and Services MVP
www.share-gate.com@bniaulin
Christian BuckleyChief Evangelist at Beezy Office Servers and Services MVP
www.beezy.net@buckleyplanet
www.buckleyplanet.com
Beezy is the Intelligent Workplace for Microsoft Office 365 and SharePoint, extending the feature set and improving the user experience for on-premises, cloud, and hybrid deployments. We are on a mission to transform the way people work, and to help employees be more connected, innovative, and happy. Learn more at www.beezy.net or @FollowBeezy on Twitter.
Best Office 365 Solution, ESPC 2015
Lecko Leader in information
dissemination & circulation, knowledge
management & productivity, Paris 2016
Trend Setting Product of 2016, KM World
Top 10 Intranets rated ’genuinely
enjoyable’ for employees, Digital Workplace Group
Best Intranet of 2013, Nielsen Norman Group
Best Social Collaboration
Solution, Vodafone, Chicago 2015
Most Innovative Cloud Solution, ESPC 2016
HAVE YOU EVER GONE AROUND I.T.?
Markets are evolving fast, and organizations need to
promote new ways of working
Digital-born companies are disrupting markets and incumbents across all sectors.
Millennials and remote workers are joining organizations with the mindset of the digital consumer.
Most large organizations care a lot about their physical workplace…
But they care less about how their digital workplace looks
SharePoint
Intranet
Network folders
My PC files
SAP
Employees get asked to…
Work together
Reuse best practices
Share openly
Learn fast
Break-down silos
Stay aware
What tools do we give them?
An overloaded inbox…
Oh no… not another Internal Comms email!
A complex collaboration platform…
Now, where do I click?
An outdated intranet…
Hellooooo!Am I alone down here?
The result?
Frustration
Demotivation
Disengagement
…or they turn to “other” tools…
ITNot enterprise-ready
UnmanageableGovernance?Not secure!
Knowledge & CollaborationNot structured
“Islands”Not retrievable
Not business efficient!
LegalData ownership?
Privacy?
Not compliant!
“I KNOW! WE HAVE SHAREPOINT LICENSES,
WE SHOULD USE THEM FOR <INSERT ANY PROBLEM
I HAVE HERE>”
UNFORTUNATELY SOME HAVE BEEN USING IT LIKE A HAMMERlooking for any nail they could find
SMALL TEAM ON A PROJECT?
SHAREPOINT!
LARGE TEAM ON A PROJECT?
SHAREPOINT!
NEED A CRM?
SHAREPOINT!
RELATIONAL DATABASE?
SHAREPOINT!
NEW WEBSITE?
SHAREPOINT!
WEB DEV FROM SCRATCH?
SHAREPOINT!
NO SPECIFIC ISSUE TO SOLVE, BUT YOU NEED TO SPEND YOUR
I.T. BUDGET SO YOU DON’T LOSE IT NEXT YEAR?
SHAREPOINT?
WE WILL TURNEVERYTHING
INTOSHAREPOINT
Brought to you by
“It’s the end of the Department of No” -John
White
Organizations have many choices
WHAT IS THE STATE OF COLLABORATION IN YOUR ORG?
THERE ARE FOURCOLLABORATION “TRUTHS”• The traditional intranet has failed
• The standalone ESN is dead
• Real work happens between the workloads
• Culture directs communication
How do you define Success?#MeasureCollabSuccess
Download the whitepaper!http://hubs.ly/H05B-Yq0
What is your collaboration culture?
Scenario 1• Meet Stephanie• Web developer, millennial• Personalization is important• Lives on her mobile device• Very collaborative, in constant contact with her
team, sharing ideas and discussing the state of customer projects• Values real-time interactions, having fun while
working, and is very passionate about her work
Scenario 2• Meet Tasha• Program Manager• Responsible for several key business processes• Has worked to develop several form and
workflow-based sites to help automate and ensure that her team is compliant• Her team includes a number of attorneys and
financial analysts, who prefer in-person meetings• She spends a lot of time working in email, and
manages a number of vendors and parallel projects
Scenario 3• Meet Hugo• Customer Success Manager, business development• Manages a number of projects and events with
large teams of external vendors and partners• Very involved in the customer community• Helps drive their partner and customer portals,
provides online and in-person product training• Also manages his company’s social profiles,
interacts with customers and partners wherever they congregate
• Real-time• Team-based• Persistent chat
• In-person• Process-based• Email
• Mix• Community-based• Social
The reality is that most organizations have all three
With differences across your business – or even within a single team or business unit
Which tool to use when?
BUT IT SHOULD BE PART OF A PLAN
Groups
for O365bringing it all together for a “group of people” or team
Wants real-time communication
Wants process and structure
Wants community and transparency
WHAT IS THE RIGHT USER EXPERIENCE?
ItBut you knew that, didn’t you?
Depends.
What is the right solution for your org?
Your intelligent workplace
Teams are scrambling to find the right tools and technologies to fit their cultural needs
What we know is that the traditional intranet approach has failed to deliver what we need
Why is the traditional intranet dead? Static content Lack of functionality Poor communication tools and processes Failure to adequately capture knowledge Insufficient search and discovery Inability to identify experts
In short, intranets fail to provide enterprise-grade collaboration,
communication, knowledge management, and processes
(automation and intelligence)
The ingredients of an intelligent workplace
Collaboration Communication
Processes Knowledge
Beezy is the enterprise collaboration solution
built in SharePoint
The perfect platformThe Microsoft stack is the most fertile ground to build a collaboration solution
A powerful engineBeezy stiches the pieces of the puzzle together, ensures high performance and feature availability through its API
An award winning UXConsumer-like user experience that requires no training and will delight your employees.
As installed in a matter of hours…
Incredibly customizable!
Incredibly customizable!
User Interface ProposalIntranet Design
CULTURE IS KEY
GIVE THEM CHOICES
BUT IT DOESN’T MEAN WITHOUT CONTROL
OR GUIDANCE
Throw in a matrix animation• Maybe close with “Welcome to the Matrix, people”
Christian BuckleyBeezy
[email protected]@buckleyplanet
Benjamin NiaulinSharegate
[email protected]@bniaulin
Thank you!