understanding and improving spaceflight teamwork in long-duration missions kim jentsch , ph.d
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Understanding and Improving Spaceflight Teamwork in Long-Duration Missions Kim Jentsch , Ph.D. Eduardo Salas, Ph.D. Steve Fiore, Ph.D. University of Central Florida. Project Title. Technical Goals and Objectives. Technical Approach. Interviews with 12 NASA astronauts with LDSF experience - PowerPoint PPT PresentationTRANSCRIPT
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Understanding and Improving Spaceflight Teamwork in Long-Duration Missions
Kim Jentsch, Ph.D.Eduardo Salas, Ph.D.
Steve Fiore, Ph.D.University of Central Florida
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Project TitleTechnical ApproachTechnical Goals and Objectives
Strategic Alignment with NASA KSC Value and Benefit
• Interviews with 12 NASA astronauts with LDSF experience
• Observation of current team training
• Analysis of archival data from analogue populations
• Laboratory studies
• Field experiment for new debriefing approach
• Training for flight directors
• Identify team training needs for LDSF crews
• Develop and test team training strategies
• Develop recommendations measuring teamwork and cohesion
• Recommendations for team training content, methods, and sequencing prior to and during a mission
• Identification of organizational support factors influencing training effectiveness
• Validation of new team debriefing approach
• Metrics for assessing teamwork and cohesion
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ANALYSIS OF ARCHIVAL DATA
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Instructional Strategies Awareness Case studies / review of
accidents and incidents Demonstration Practice
• Role-plays• PC-based simulation• High fidelity simulation
Feedback• Post-performance
debriefs (after action reviews)
Team Environments Aircrew Air Traffic Control Military Command
and Control Nuclear power Shipping and
maritime Medical Space flight
CREW RESOURCE MANAGEMENT
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CREW RESOURCE MANAGEMENTInstructional Strategies Awareness Case studies / review of
accidents and incidents Demonstration Practice
• Role-plays• PC-based simulation• High fidelity simulation
Feedback• Post-performance
debriefs (after action reviews)
Team Environments Aircrew Air Traffic Control Military Command
and Control Nuclear power Shipping and
maritime Medical Space flight
![Page 6: Understanding and Improving Spaceflight Teamwork in Long-Duration Missions Kim Jentsch , Ph.D](https://reader035.vdocuments.mx/reader035/viewer/2022070422/56816499550346895dd671d3/html5/thumbnails/6.jpg)
TEAM DEBRIEFS
Motivating, focused, impactful
Frustrating, inefficient, ineffective
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… teach a [team] to fish and they’ll eat for a lifetime.”
“Give a [team] a fish and they’ll eat for a day...
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TRAINING EVALUATION
1997-1998
2000-2002
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Team Dimensional Training
TeamEffectiven
ess
TDT teams showed 268% better performance than control group
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Team Dimensional Training
Teammate
Knowledge
Teamwork
Knowledge
TaskKnowled
ge
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Team Dimensional Training
Teammate
Knowledge
Teamwork
Knowledge
TaskKnowled
ge
Adaptive Performa
nce
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TDT PROCESS
1. Goals are process rather than outcome-oriented
2. Facilitator creates and maintains a psychologically safe learning climate
3. Discussion is structured around effective model of teamwork
4. Feedback is balanced in terms of positives and negatives
5. Team members self-correct
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1. Goals are process rather than outcome-oriented
2. Facilitator creates and maintains a psychologically safe learning climate
3. Discussion is structured around effective model of teamwork
4. Feedback is balanced in terms of positives and negatives
5. Team members self-correct
TDT PROCESS
![Page 14: Understanding and Improving Spaceflight Teamwork in Long-Duration Missions Kim Jentsch , Ph.D](https://reader035.vdocuments.mx/reader035/viewer/2022070422/56816499550346895dd671d3/html5/thumbnails/14.jpg)
1. Goals are process rather than outcome-oriented
2. Facilitator creates and maintains a psychologically safe learning climate
3. Discussion is structured around effective model of teamwork
4. Feedback is balanced in terms of positives and negatives
5. Team members self-correct
TDT PROCESS
![Page 15: Understanding and Improving Spaceflight Teamwork in Long-Duration Missions Kim Jentsch , Ph.D](https://reader035.vdocuments.mx/reader035/viewer/2022070422/56816499550346895dd671d3/html5/thumbnails/15.jpg)
1. Goals are process rather than outcome-oriented
2. Facilitator creates and maintains a psychologically safe learning climate
3. Discussion is structured around effective model of teamwork
4. Feedback is balanced in terms of positives and negatives
5. Team members self-correct
TDT PROCESS
![Page 16: Understanding and Improving Spaceflight Teamwork in Long-Duration Missions Kim Jentsch , Ph.D](https://reader035.vdocuments.mx/reader035/viewer/2022070422/56816499550346895dd671d3/html5/thumbnails/16.jpg)
TDT PROCESS
1. Goals are process rather than outcome-oriented
2. Facilitator creates and maintains a psychologically safe learning climate
3. Discussion is structured around effective model of teamwork
4. Feedback is balanced in terms of positives and negatives
5. Team members self-correct
![Page 17: Understanding and Improving Spaceflight Teamwork in Long-Duration Missions Kim Jentsch , Ph.D](https://reader035.vdocuments.mx/reader035/viewer/2022070422/56816499550346895dd671d3/html5/thumbnails/17.jpg)
FIELD EXPERIMENTCan TDT improve individuals’ ability to perform in ad hoc
teams?Can TDT reduce training time for certification?
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RESEARCH PLAN Trainees in control condition (10 individual flight controllers) – no change to existing practices
for debriefing
Trainees in treatment condition (10 individual flight controllers) - debriefed after integrated simulations using TDT
What is being collected? 45 min survey of trainee personality and knowledge
collected PRIOR to first integrated simulation
5 min survey after 1st,- 4th integrated simulation (medium or high)
Card sorting task after 4th integrated simulation
Audio of debriefs for integrated simulations
Archival data on certification time
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PRELIMINARY RESULTS
Significant improvement in perceptions of learning climate
Data on learning is trending in support of our expectations
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Thank You!
Questions?