unctad ict and e-business branch 12/5/2015 / 1 ict policy and analysis unit - ict and e-business...

UNCTAD ICT and E-Business Branch 04/18/23 / 1

ICT Policy and Analysis Unit - ICT and E-Business BranchUnited Nations Conference on Trade and Development

Joint UNCTAD-ITU-UNESCAP Regional Workshop on Information Society Measurements in Asia-Pacific,

Bangkok, 26-28 July 2006

UNCTAD Work on ICT Measurement

Ms. Muriel GuigueICT Policy and Analysis Unit

ICT and E-Business Branch, SITEUNCTAD


Why measuring the information economy?How to measure?International ICT business data collectionAvailability of ICT business indicators

UNCTAD E-Business Survey

UNCTAD Technical Assistance activities

Presentation outline


To assess the impact of ICTs on economic growth, trade, and enterprise competitiveness

To collect evidence on ICT uptake and use at the national level

To better target national ICT policies and create an enabling environment for e-business

To benchmark your country’s information economy against those of your neighbors, and/or globally.

To take informed investment and business decisions

Why measuring the information economy?


National data collection

Survey vehicles

• Administrative sources• Business registers• Economic censuses• Sectoral enterprise surveys (manufacturing, services)

• Specific ICT surveys

International data collection and databases

How to measure?


International ICT business data collection

OECD: ICT business data for OECD member countries

Eurostat: ICT business data for EU

UNCTAD: ICT business data for (selected) developing countries

Others (WB, other regional bodies, private providers)


Availability of ICT business indicators

ICT business indicators are scarce in developing countries

Only small number of developing countries currently collect ICT business indicators

Most countries collect basic access indicators (availability of telephone, computer or Internet)

Data collection is mainly through manufacturing and services establishment surveys, which most NSOs already have in place

More advanced indicators are collected through specific ICT surveys



Annual survey with developing country NSOs Based on the metadata collection and on the

feedback received from NSOs. Based on the Core list of ICT Indicators

Indicators on ICT use

in enterprises

ICT sector added in 2006



Annual survey with developing country NSOs

2004: 23 countries – 10 comparable results 2005: 39 countries – 19 comparable results

2006: 60 countries – 22 comparable results

Indicators on ICT use in enterprises and the ICT sector



Asia Pacific Region 2004: 7 countries (+ 3 contacted jointly with OCED)

2005: 8 countries 2006: 13 countries

2006: Azerbaijan, Bangladesh, China, Hong Kong, Indonesia, Kazakhstan, Kyrgyzstan, Malaysia, Nepal, Philippines, Russia, Singapore, Thailand


IndicatorNumber of countries

collecting the indicator in the region

ICT usage total numbers 9

ICT usage by company size 7

ICT usage in urban and rural regions 1

ICT usage by sector of the economy 9

ICT sector workforce 6

Value added in the ICT sector 5



UNCTAD E-Business Survey 2006



Businesses using the Internet 9

Businesses using computers 8

Businesses with a website 9

Businesses receiving orders over the Internet 6

Businesses placing orders over the Internet 6

Businesses accessing the Internet by modes of access:

• Analogue modem 5

• ISDN 4

• Fixed line connection under 2 Mbps 5

• Fixed line connection of 2 Mbps or more 4

• Other 4


UNCTAD E-Business Survey 2006



Businesses using the Internet by type of activity:

• Internet e-mail 7

• Getting information about goods or services 5

• Getting information from gov. organizations/public authorities 5

• Other information searches and research 4

• Internet banking or accessing other financial services 4

• Transacting with government organizations/public authorities 2

• Providing customer services 4

• Delivering products online 4

• Other 3

Businesses with a local area network (LAN) 8

Businesses with an intranet 5

Businesses with an extranet 5

Employees using computers 5

Employees using the Internet 4


Computer, Internet and website availability at enterprises

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

Computer usage

Internet usage

Ow n w ebsite

Source: UNCTAD e-business database, 2006(1) Refers to enterprises with 10 or more employees.

(2) Refers to enterprises with 15 or more employees.



E-commerce

0.0%5.0%

10.0%15.0%20.0%25.0%30.0%35.0%

Selling online

Purchasing online

Source: UNCTAD e-business database, 2006. (1) Refers to enterprises with 10 or more employees.

(2) Refers to enterprises with 15 or more employees.



Results published in the:

Information Economy Report

(previous E-Commerce and Development Report)

Next issue to be released in November 2006 http://r0.unctad.org/ecommerce/

UNCTAD E-Business survey

UNCTAD Information Economy Database soon available



Comparability:

Lack of continuity in data collection (one-off surveys)

Differences in types of surveys, sampling units, frames, sizes, denominator

Differences in response categories (e.g. modes of access and activities the Internet is used for)

Availability:

Lack of cLack of coordination between Government entities

What we have learned



Suggestions for action: policy level

Long-term process: start early (start small)

Awareness creation among policy makers

Link ICT agenda with e-measurement agenda both nationally and internationally (follow-up to WSIS)



Suggestions for action: technical level

Coordination among national statistical systems

Use core list as a starting point (add questions to existing surveys)

Use agreed-upon definitions and indicators – need to harmonize results

Capacity building in NSOs: definitions and methodologies; survey implementation and data collection; database development and analysis


UNCTAD’s work on capacity building:

Assisting statistical agencies in developing countries in their ICT data collection and dissemination efforts, via advisory missions;

Developing and delivering a specialized training course (as well as a manual);

Conducting technical workshops at the regional level.

UNCTAD leads the Partnership Task Group on Capacity Building

UNCTAD Technical assistance activities


Joint UNCTAD-ITU-UNESCAP Regional Workshop on Information Society Measurements

in Asia-Pacific, Bangkok, 26-28 July 2006

THANK YOU!

[email protected] measuring-ict.unctad.orgwww.unctad.org/ecommerce

ICT and E-Business BranchUNCTAD – United Nations Conference on Trade and Development

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