unattended computer operations in the banking industry

Unattended Computer Operations in the Banking Industry

SPECIAL GUESTJim Sweeney, Hills Bank

First Vice President of ISand Computer Operations

Upcoming Webinars

Chuck LosinskiDirector of Automation Technology – Robot

Broadcasting live from Eden Prairie in Minnesota, USA

Yvonne SchumacherTraining and Services Consultant


Does your team need more automation?


Agenda

• Banking Industry Issues• Interview with Jim Sweeney at Hills Bank• A Summary of What We Resolved• How Robot/SCHEDULE and Enterprise Helped• How Robot/CONSOLE and ALERT Helped• How Robot/SAVE Helped• Other Products to Consider

Banking Industry Issues

• Consistent processing needed (no mistakes)

• Customers must not see the problem first

• Unplanned downtime not allowed

• Lots of regulations: GLBA, FDIC, state and internal auditors

• Many vendor applications that need coordination

• Maintain current IT staffing level while growing the bank

• Not enough time…and time is money

Agenda


Jim SweeneyFirst Vice President

Information Systems – Computer Operations


Agenda

What We Resolved

• Automated file transfer processes between servers• Organized processing occurs in the correct order• Established an escalation notification process

for Jim and data center staff• Messages are intercepted at key processing points• Jobs reacting to messages from Jack Henry• Monitor server equipment• Automated full system restricted state backup• No night operator!

Agenda


How Robot/SCHEDULE Helped

• Event-driven schedule– Reactive jobs– Group jobs

• File Transfers– File renames– File dependencies

• Reporting– Who changed the job?– Who’s authorized to change jobs?– History of the jobs

Robot/SCHEDULE

IBM i

Enterprise Server

− History− Events

Robot/SCHEDULE andRobot/SCHEDULE Enterprise

FTPMS SQL

http://www.cooperators.ca/



Robot/SCHEDULE Demonstration

• Create a group job with members • Create a reactive job• Execute a file transfer• Show the:

– Completion history and Schedule Activity Monitor– Good Morning Report– Audit results

• Show Robot/ALERT interface

Agenda


How Robot/CONSOLE Helped

• Message Centers– Escalation that is flexible– Monitor system objects or “resources” like job queues and

subsystem status

• Central Console– “See” all IBM i events in one window– Robot/NETWORK consolidation and performance monitoring

• Message Sets– Intercept messages from your business application– Execute jobs or other commands– Automate message response

Message QueuesQSYSOPRApp *MSGQ

Resources:Devices,subsystems,jobs, job queues,CPU, HTTP,MQ

Logs:QAUDJRNFTPQHST

Robot/CONSOLEon each partition

Robot/ALERTTwo-Way

SMTP/POP3, SNMP, SMS

Robot/NETWORK Status Center

Notification of Exceptions

SNMP/PING:Robot/TRAPPER

Robot/CONSOLE Demonstration

• Show message center escalation setup• Show notification lists• Create a message set to answer inquiry messages• Create a message set to intercept an info message then

execute a job• Show resource monitoring• Show Robot/TRAPPER message center for PINGING• Show Robot/ALERT interface

Agenda


How Robot/SAVE Helped

• You tell us your save requirements– Full system or only certain libraries or directories– How long to keep the data

• We track volume usage and catalog objects saved– Generate audit and restoration reports automatically– Automate tape tracking (physical or virtual)– Easy restore operations (one object or full system)

Robot/SAVE Overview

Libraries, documents, files, programs,

IFS directories, and files

Restricted State

Object Archive

Tape VaultingAny IBM i

Save

Restoration Reports

VTL or AML

Centralized Media

Management

Encryption

http://images.google.com/imgres?imgurl=http://www.wholesalewarehousesupply.com/images/standard/IMN17532_1_1.JPG&imgrefurl=http://www.wholesalewarehousesupply.com/office-supplies/3/14/87/I/IMN17532/&usg=__Zo090oEOegU5L9iRJZnHt2EKht8=&h=240&w=240&sz=7&hl=en&start=1&um=1&itbs=1&tbnid=bT29yYzOtFbpbM:&tbnh=110&tbnw=110&prev=/images?q=lto3&um=1&hl=en&sa=N&rls=com.microsoft:en-us:IE-SearchBox&rlz=1I7SKPB_en&tbs=isch:1

Robot/SAVE Demonstration

• Show a typical backup setup in Robot/SAVE– Library and IFS objects

• Show media tracking

• Show object archive

• Show Robot/ALERT interface

Agenda


Banks Need to Process Reports

Robot/REPORTS• Automate report distribution

– Email– Print remotely– View online

• Build archival process around businessand operations reports

– Retention system

• Satisfy auditors with historical information

Robot/REPORTS Overview

Online Storage

Report Viewing

Print on Demand

PDF, HTML,CSV, or TXT

Segmentand Bundle

Reports

ReportSecurity

and Audit

Short-Term orLong-Term

Archive

© 2013 Help/Systems. Company Confidential.04/08/2023 27

InterMapper suite of network monitoring, mapping, and alerting software is comprised of 3 products which work together seamlessly:

InterMapper ● InterMapper Flows ● InterMapper RemoteAccess

PRESENTATION RECAP:• Automation improves efficiency• Automation helps you meet regulations and pass audits• Automation eliminates errors• The integrated Robot solution offers the highest level of both

automation and quality

Questions?

Thank you for joining us today!

Website: www.helpsystems.com

Telephone: 800-328-1000 sales 952-933-0609 support

Special Guest: Jim Sweeney from Hills Bank in Hills, Iowa

Presenters: [email protected] [email protected]

Contact Information

Chuck LosinskiDirector of AutomationTechnology – Robot

Yvonne SchumacherTraining and Services

Consultant