umlaut report audit report

2020/12 T-Mobile’s data performance in four markets, US

Audit Report.umlaut report

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T-Mobile shows very high 5G availabilities above 90% in all measured cities, leading in New York and Chicago.

T-Mobile shows clearly faster average download and upload speeds in Washington, D.C., New York, Houston and Chicago than the other operators.

T-Mobile‘s 5G ‘Ultra Capacity’download speed exceeds 170 Mbps up to 300 Mbps in average per market.

Key findings

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umlaut report

Introduction

We have analyzed the mobile net-works in the US with regards to overall mobile network performance. We took a closer look at four US markets to see how the operators cover this lively centres of business, politics and culture.We tested and measured the down-link and uplink performance of data services reflecting user experience using the latest 5G capable smart-phones (Samsung S20+) in Mobile Experience Tests.

This audit report was commissioned by T-Mobile. The measurements were done in December 2020 and January 2021. Test area, drive routes and times have been independently selected by umlaut.

Washington,D.C.

Houston

New York Chicago

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2 days, double shift, 12/22/2020 & 12/23/2020 data collection time period

235 sq milessize of cluster area

~1538 test samples per operator

420 milesdriven

Test areaWashington, D.C. - Report facts

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Washington, D.C.Overall customer speed experience

5G availablity

Operator

Mbps

179

T-Mobile

75

AT&T

315

T-MobileUltra

Capacity

Avg.OverallDownloadSpeed 87

Verizon

~2.1x~2.4x

4G/5G Average speed performance(5G mid-band)

Operator

Mbps

45

T-Mobile

15

AT&T

58

T-MobileUltra

Capacity

Avg.OverallUploadSpeed 20

Verizon

~2.3x~3.0x


T-Mobile shows the best average 4G/5G download and upload speeds inWashington D.C. with over 2 times higher average speeds than the otheroperators.For comparison to 5G technology: The delivered 5G average download speedby T-Mobile‘s Ultra Capacity (5G mid-band) was more than 300 Mbps.

T-Mobile and AT&T‘s 5G availability in Washington D.C. are both clearly above 90%. Verizon follows with an availability of 70%.

94%

T-M

obile

95%

AT&

T

70%

Veri

zon

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Washington, D.C.5G Speed by technology

Technology share

Available speeds are dependent from used frequency bands.For instance, T-Mobile’s “Ultra Capacity” 5G download speeds are over 4xfaster than the low-band 5G speeds.

Ultra Capacity 315 Mbps

Avg. Low-Band

T-M

obile

95%T-M

obile

more than 4x faster

Avg. Low-BandLow-Band 71 Mbps

Low-Band 68 Mbps

AT&

T

Low-Band 76 Mbps

Veri

zon

The advantage of Verizons high speed performance in the Ultra Wideband islowered by the technology share:T-Mobiles “Ultra Capacity” 5G is available in 51% of all samples, while theshare of Verizon‘s “Ultra Wideband“ is 6%.

T-Mobile

51% Ultra Capacity

94% Others

6% Ultra Wideband

49% Others

Verizon

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677 milesdriven

Test areaHouston - Report facts

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HoustonOverall customer speed experience

5G availablity

T-Mobile and AT&T‘s 5G availability in Houston are both clearly above 90%. Verizon follows with an availability of 61%.

94%

T-M

obile

95%

AT&

T

61%

Veri

zon

T-Mobile shows the best average download and upload speeds in Houston with over 1.3 times higher average speeds than the other operators. For comparison to 5G technology: The delivered 5G average download speed by T-Mobile‘s Ultra Capacity (5G mid-band) was more than 180 Mbps.

Operator

Mbps

87

T-Mobile

62

AT&T

184

T-MobileUltra

Capacity

Avg.OverallDownloadSpeed

46

Verizon

~1.9x~1.4x


Operator

Mbps

31

T-Mobile

24

AT&T

34

T-MobileUltra

Capacity

Avg.OverallUploadSpeed

15

Verizon

~2.1x~1.3x


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Available speeds are dependent from used frequency bands.In Houston, T-Mobile’s “Ultra Capacity” 5G download speeds are over 2.7x faster than the low-band 5G speeds.


Avg. Low-Band

T-M

obile

95%T-M

obile

more than 2.7x faster


Low-Band 57 Mbps

AT&

T

Low-Band 67 Mbps

Veri

zon

Houston5G Speed by technology

Technology share

The advantage of Verizons high speed performance in the Ultra Wideband for Houston is lowered by the technology share:T-Mobiles “Ultra Capacity” 5G is available in 32% of all samples, while theshare of Verizon‘s “Ultra Wideband“ is 5%.

T-Mobile Verizon

32% Ultra Capacity

95% Others

5% Ultra Wideband

68% Others

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Test areaNew York - Report facts




345 milesdriven

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New YorkOverall customer speed experience 5G availablity

T-Mobile has the highest 5G availability in New York. While AT&T follows with 90%, Verizon has an 5G availability of 51%.

94%

T-M

obile

90%

AT&

T

51%

Veri

zon

T-Mobile shows the best average 4G/5G download and upload speeds in New York with download speeds more than 2 times faster than the other operators. For comparison to 5G technology: The delivered 5G average download speed by T-Mobile‘s Ultra Capacity (5G mid-band) was more than 170 Mbps.

Operator

Mbps

148

T-Mobile

59

AT&T

178

T-MobileUltra

Capacity

Avg.OverallDownloadSpeed

66

Verizon

~2.2x~2.5x


Operator

Mbps

50

T-Mobile

18

AT&T

54

T-MobileUltra

Capacity


32

Verizon

~1.6x~2.8x


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New York5G Speed by technology Technology share

Available speeds are dependent from used frequency bands.In New York, T-Mobile‘s „Ultra Capacity“ 5G download speeds are over 2.3 timesfaster than the low-band speeds.


Avg. Low-Band

T-M

obile

95%T-M

obile

more than 2.3x faster


Low-Band 78 Mbps

AT&

T

Low-Band 57 Mbps

Veri

zon

The advantage of Verizons high speed performance in the Ultra Wideband is lowered by the technology share:T-Mobiles “Ultra Capacity” 5G is available in 79% of all samples, while the share of Verizon‘s “Ultra Wideband“ is 8%.

T-Mobile Verizon

79%Ultra Capacity

92%Others

8%Ultra Wideband

21% Others

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Test areaChicago - Report facts




485 milesdriven

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ChicagoOverall customer speed experience 5G availablity

T-Mobile has the highest 5G availability in Chicago. While AT&T follows with 87.0%, Verizon has an 5G availability of 91.6%.

T-Mobile shows the best average 4G/5G download and upload speeds in Chicago with up to 1.8 times higher average download speeds than the otheroperators. For comparison to 5G technology: The delivered 5G average download speed by T-Mobile‘s Ultra Capacity (5G mid-band) was more than 190 Mbps.

Operator

Mbps

105

T-Mobile

78

AT&T

194

T-MobileUltra

Capacity

Avg.OverallDownloadSpeed 59

Verizon

~1.8x~1.4x


Operator

Mbps

40

T-Mobile

23

AT&T

34

T-MobileUltra

Capacity


34

Verizon

~1.2x~1.7x


99.6%

T-M

obile

87.0%

AT&

T

91.6%

Veri

zon

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Chicago5G Speed by technology Technology share

Available speeds are dependent from used frequency bands.In Chicago, T-Mobile‘s „Ultra Capacity“ 5G download speeds are over 2 times faster than the low-band speeds.


Avg. Low-Band

T-M

obile

95%T-M

obile

more than 2x faster


Low-Band 60 Mbps

AT&

T

Low-Band 93 Mbps

Veri

zon

The advantage of Verizons high speed performance in the Ultra Wideband for Chicago is lowered by the technology share:T-Mobile spent 33% of time on its “Ultra Capacity” 5G while Verizon spentonly 3% on its 5G “Ultra Wideband“.

T-Mobile Verizon

33%Ultra Capacity

97%Others

3%Ultra Wideband

67% Others

umlaut SE

Am Kraftversorgungsturm 3 · 52070 Aachen · Germany

Hakan Ekmen · Chief Executive Officer Telecommunication

cell +49 151 571 33 235 · [email protected]

www.umlaut.com

umlaut report audit report

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