uli presentation on social media
TRANSCRIPT
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INTRODUCTION TO SOCIAL MEDIADiane K. Danielson, ceo, DowntownWomensClub.com
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Do I really need all three?
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The business meeting
The reunion/friends’ night out
The cocktail party
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Social Media: Conversational Era
Target market
YouBlogs
Website
Blogs
Website
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Why social media differs from traditional marketing
Social interaction = 2-way conversation Broadcast era is now conversational era “A website is a costly billboard on your own
property. Social Media is a free sign on the highway telling others to get off here and check this out.”
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It’s a portfolio, not just a profile Make public/update URL Include as much info as possible Keywords
Meet people through: Search by name/keyword Groups – join others or start your own Answers – share you expertise
Create a company profile
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Profiles, Groups and Pages Status reports (microblogging) The ultimate “warm call” Throwing sheep cnn.com/Facebook
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More personal than LinkedIn. “Coffee room chatter” test. Go through privacy settings
Profile – Personal v. Professional
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Do you have “fans?” Fresh content? Transitive trust v. WOM Ads: hyper targeting v.
intentional advertising Smart CRM
pages
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Promote brands & products Connect/reconnect with people Monitor online image
Company reputation Customer service
Market research Trends Competition
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Your @name & icon
What’s your brand? @DowntownWoman v. @DianeDanielson
Icon: avatar, logo or you? Be consistent (even across platforms)
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30/30/30/10 rule Ways to meet people
Follow people RT/DM/@ Live-tweeting events Asking questions “look for the @stream”
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search = new google
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Case study: cleats
Go to http://search.twitter.com. Find people tweeting about “soccer cleats” Follow them
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What do you learn? Women are a large percentage of purchasers. The international term is “boots.” Guys will buy “boots” just because they want
something new. Customization is a new trend. Orange is the hot new color.
Case study: cleats
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Time Management
Create a schedule Sampling of Twitter Tools:
www.hootsuite.com or www.tweetdeck.com time tweets, tracks links, facebook, keyword searches
www.twitterfeed.com links your blog to Twitter Facebook Twitter App links Tweets to Facebook
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Cell phone
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Final Tips
Pick one or two to focus on and really learn. Have a consistent photo across mediums. Raise the energy or intellectual level of the
conversation. Schedule time for this into your week.
Have set days/times Test out a new feature each time Make X number of new connections
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Final Tips: Amazon reviews
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Diane K. Danielson DowntownWomensClub.com
[email protected]://twitter.com/DowntownWoman
Intro to Social Media