UK

School Leavers

2010 programme2010 programme

222

The third largest international bank in the world by profit:

• €6.7 billion attributable income.

• €89.7 billion market capitalisation.

• €1,211,142 million managed funds.

• c.70% of PBT from retail banking.

• 90 million customers, over 13,696 branches, more than 170,000 employees and c.3 million shareholders.

• Presence in 10 main markets.

2009 ytd data

SANTANDER – SIZE & POSITIONING

33School Leaver Programme - Introduction

School Leavers will be a key population that will underpin this strategy, along with:

MBA recruits Graduate Interns

All jobs can be found on: www.santanderjobs.co.uk

Our talent strategy will: Strengthen the pipeline of future leaders Introduce individuals who have a propensity towards being highly aspirational, mobile, high performing, adaptable and agile in their learning

44School leaver Programme

A career development route for those who do not see University as their entry route to a professional career

Opportunity to recruit talent pipeline for the futurePurpose

Scope

5 year programme leading to attainment of the professional recognition of Chartered Banker Qualification – equivalent to degree level

Five year programme completing a qualification and work placement each year

Assigned work and tutor mentors Earn an attractive salary, bonus and benefits Increase their career progression opportunities and be

eligible to apply to Santander’s Global academic programmes

Aim: The school leaver programme provides a long term structured development programme with the opportunity to work to Chartered Banker Status

5Programme

Work

(Junior Management)

Education

(Degree)

Development (Skills)

Branch – PBATD – MEC, UPL Premium – PRA 2

Branch – PBA 2mTD – MC

Premium – PRA 3

Branch – MAContact Centre – TM CorePremium – PR Manager

Certificate in Financial Services

Chartered BankerYear 1

Advanced Diploma andMortgage Advice & Practice Certificate

Chartered BankerYear 2

(Degree Level)

Ethics, Behaviours & Skills

Induction & role specific academy

Development programme: 1 hour per quarter with mentor, Study groups

Branch – CashierMfr – General Sales/Savings

Retail – Premium Savings

Year 1 Year 2 Year 3 Year 4

£14,000

£17,000

£15,500

£19,000

Year 5

66School leaver Programme

Telephony roles are based in Belfast, Bradford and Glasgow

Branch roles are based throughout Bradford, Leeds, N. Ireland and Scotland

12 places available in each region

Locations

Opportunities exist in Northern Ireland, Scotland and Yorkshire

7School Leaver Programme – Recruitment Criteria

Qualifications

• Maths and English at GCSE Level with grade A in one subject

• 2 A Levels grade C or above preferably in Business Studies, Economics, Maths, English or Spanish

Key behavioural competencies

• Client & Customer orientation

• Communicating & Influencing

• Results Orientation

• Team-working

• Personal leadership

Knowledge, skills, experience

• Good listening skills

• Ability to generate conversations with

customers

• Problem solving

• Keyboard & PC skills (Word, Excel)

• Ability to work under pressure & remain calm

• Ability to work quickly & accurately

• Confident

• Numerate

• Experience of working in a customer focused

environment preferred

* NB – no age related criteria

82010 - timeline

Development of recruitment materials Agreement by end of Feb

B C-B presentation to careers services 9th and 11th March

Attraction activities March

Open for applications 5th - 30th April

Pre-screening April – June

Telephone screening w/c 30th June and 7th July

[July holidays in NI] 12th and 19th July

Try-before-you-buy work experience w/c 19th July (Belfast 26th July)

Assessment Workshop July

Assessment centres commence 26th July – 13th August

Offers out and accepted by Friday 20th August

Welcome Calls w/c 20th September

Start Date 27th September

9School leaver Programme – Endorsed by The Economy Minister

Economy Minister Launches the Pilot Programme in Belfast

1010

In N. Ireland varying career paths in sales and customer service roles exist within the Branch Networkand Telephony Sales – www.santanderjobs.co.uk

Throughout the UK, jobs also exist in:

Private Banking Corporate Banking Product Marketing, Brand and Customer Relationship

Management (CRM) Manufacturing – IT and operations Risk Internal Audit Corporate Services – legal, secretariat, tax and regulatory Human Resources Strategy & Planning Finance Communications Service Quality and Complaints

School Leaver Programme - Jobs at Santander