uk casual dining market discussion document

15
Strategy UK casual dining market Discussion document Dec 2013

Upload: vuongminh

Post on 03-Feb-2017

228 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: UK casual dining market Discussion document

Strategy

UK casual dining market Discussion document

Dec 2013

Page 2: UK casual dining market Discussion document

PwC

Dec 2013

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Key messages

• We believe long term sector fundamentals for the eating out market in the UK are positive

- There is a structural trend towards further eating out of the home, driven by demographic and consumer trend shifts

- The industry remains relatively un-penetrated by chains

• In the short term, the sector is being impacted by the consumer downturn, with restaurant/eating out spending a cyclical category

• Branded casual dining and food-to-go chains have outperformed the market, although performance has been mixed

• Comparing the UK and US eating out markets suggests that there is significant opportunity for the development of differentiated offerings at a number of different price points

- e.g. major eating out chains in the US span a wide range of price architectures whereas in the UK, most casual dining chains are clustered around a median price point of £10 per main course

• There have historically been three key drivers of returns for investors in the industry: like for like sales growth, roll out, and efficient operations

3

UK casual dining market

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Page 3: UK casual dining market Discussion document

PwC

Dec 2013

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

The long term prospects for the eating out and casual dining markets are positive, with robust underlying demand and supply-side drivers

4

UK casual dining market

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Branded casual dining market

Demand

Socio-demographic Consumer /

Lifestyle

• A greater number and proportion of more affluent and cash-rich/time-poor ABC1s, who are more likely to eat out

• Greater proportion of women in work and single person households may drive future growth

• Eating out is influenced by the overall economic environment

• The economic outlook remains challenging, which will limit growth in eating out in 2013-14

Supply

Improved proposition

Number of outlets Macro-economic

trends

Historical Impact (07-12)

Forecast Impact (13-15)

• Eating out has become embedded in UK consumer behaviour. This has been a structural shift over the last c.20 years

• Competition for the leisure pound is strong, but eating out remains a popular and this is likely to continue

• The number of restaurants in the UK has been growing at c.1% p.a.

• Within this, casual branded chains have seen the highest growth of c.7% p.a. This is forecast to continue, at the expense of independent restaurants

• The growth in casual dining chains has driven an improvement in:

– Variety of cuisine available

– Consistency and quality of offerings

– The nature of informal propositions which cater to a wide range of eating out occasions

Source: Horizons, ONS, PwC Analysis

Page 4: UK casual dining market Discussion document

PwC

Dec 2013

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

70.1

42.8

9.5

4.6 3.6

-

10

20

30

40

50

60

70

80

Eating out Eating out(excluding

drinking out)

Restaurants Brandedrestaurants

Branded casualdining

£b

n (

no

min

al,

in

clu

din

g V

AT

)

UK eating out market sizing and segmentation, 2011

Eating &

drinking out

The branded casual dining segment of the overall eating out market is worth c.£4bn out of an overall market of c.£70bn

5

UK casual dining market

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Source: ONS, Horizons, PwC Analysis

Market segment Definition

Eating & drinking out c.£70bn

Source: ONS • UK consumer spending in “Restaurants &

Cafes” (including meals, alcohol, snacks and drinks sold by restaurants, pubs and cafes)

Eating out (excluding drinking out without food) c.£43bn

Source: Horizons • Value of food and beverages sold by UK

caterers (including restaurants, QSR, food served in pubs, hotels and other venues)

Eating out at restaurants

c.£10bn

Source: Horizons • Value of food and beverages sold in outlets

“which have table service and where the customer generally pays on departure”

Branded restaurants c.£5bn

Source: Horizons • As above but excluding independent

restaurants. Includes restaurant and pub restaurant chains

Branded casual dining restaurants c.£4bn (incl. VAT)

Source: PwC • Bottom-up aggregation of revenues of UK

casual dining chains; excludes pub restaurants

• Revenue reported is net of VAT so 20% VAT added to present on a comparable basis to other sources

ONS Horizons PwC Horizons Horizons

Excludes drinking out of the home without food

Excluding QSRs, hotels, food spend in wet led pubs and other catering*

Excluding independent restaurants

Excluding pub restaurants

* Other includes leisure, staff catering, healthcare, education and services

Page 5: UK casual dining market Discussion document

PwC

Dec 2013

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Within the UK eating out market, restaurants have taken share and proven relatively resilient during the downturn

6

UK casual dining market

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

8.5 8.7 9.0 9.1 9.5

9.7 10.2 10.6 10.7 10.8

6.0 6.0 5.9 5.7 5.5

15 16

17 16 17

0

5

10

15

20

25

30

35

40

45

2007 2008 2009 2010 2011

£b

n (

no

min

al)

Eating out spend by segment, 2007-2011

Other

Pubs

QSR

Restaurants 2.9%

2.6%

07-11 CAGR

2.9%

(2.3%)

2.1% Total

39.4 41.2

42.0 42.0 42.8

Food sales in wet-led pubs have declined, driven by declining drinking out in general

Quick service

restaurants

Note: Restaurants include pub restaurants (those generating over 50% of revenue from food); Pubs include eating out spend in wet-led pubs;

Other includes hotels, leisure, staff catering, healthcare, education & services

Source: Horizons

Page 6: UK casual dining market Discussion document

PwC

Dec 2013

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

2,290

2,545

2,718

2,870

3,038

0

500

1,000

1,500

2,000

2,500

3,000

3,500

2007 2008 2009 2010 2011

£m

(ex V

AT

)

Branded casual dining market value

11.1%

6.8%

5.6% 5.9%

1.7%

(2.7%)

4.2%

2.1%

(4%)

(2%)

0%

2%

4%

6%

8%

10%

12%

2008 2009 2010 2011

Yo

Y c

ha

ng

e, %

Branded casual dining vs total eating out markets growth

Branded casual dining Eating out market

The branded casual dining market has outperformed overall eating out and grew at 7% p.a. in 2007-2011

7

UK casual dining market

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Source: Company accounts, Retail Locations Data, PwC analysis

Resilience compared to total eating out market

CAGR 07-11 7.3%

Note: numbers presented are ex VAT

Page 7: UK casual dining market Discussion document

PwC

Dec 2013

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

The strong performance of the casual dining segment has been driven by both demand and supply side factors

8

UK casual dining market

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Note: * Consumers were asked “Excluding fast food outlets, which one of these most accurately describes how often you eat out?”

Source: Mintel Eating Out Habits Survey (December 2011; November 2007.), Eating Out Review July 2012

2% 8% 5%

17% 3%

18%

12%

24%

19%

18%

37%

10% 23%

6%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

1989 2011

Eating out behaviour,1989-2011

I don't eat out

Have eaten out but notin the last three months

At least once in the lastthree months

About once a month

About once a fortnight

About once a week

More than once a week

• Increasing frequency of eating out – a habit, not a special treat

• More reasons for eating out – brunch with friends, refuelling on a shopping trip; not just a three course meal

• Broadening of the choice offered by casual dining chains across cuisines and price points

• Greater availability of affordable restaurant offerings

• Improvements in the quality and consistency of the eating out experience driven by casual dining chains

• Continuing innovation – menus, loyalty programmes

Low frequency

High frequency

5%

6%

17%

18%

19%

23%

23%

24%

31%

34%

36%

51%

0% 10% 20% 30% 40% 50% 60%

Other

For business

To avoid cooking/washing up

For national holidays/celebrations

When I need to 'refuel' while out and about

For something different to my normal meals

For a chance to get out of the house

To relax and unwind

As a regular treat

As part of a day out

To catch up with friends

For a special occasion/celebration

%

Reasons for eating out, April 2012

More casual

reasons to eat out

Page 8: UK casual dining market Discussion document

PwC

Dec 2013

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

A key driver of growth in branded casual dining has been roll-out

9

UK casual dining market

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Source: Retail Locations, Press, Company accounts

No. of sites (Nov 12)

390 267 210 30 79 70 67 56 52 47 35 29

8

25

4 3

6 7

5 5

8

4 4 4

11

23

29

4

1

3

8

3

6 7

11

8

12 13

9

7

5

2

6

4

8 7

8 9

20

31

18

8 9

(3)

11

1

7

4

8

6

(5)

0

5

10

15

20

25

30

35

Pizza Express Nando's Frankie &Benny's

Byron Wagamama Strada Carluccio's GBK Yo! Sushi Giraffe Côte Jamie's Italian

No

. o

f re

sta

ura

nts

Annual change in the number of UK restaurants, selected operators, year to Oct-09 to Nov-12

Oct-09 Oct-10 Oct-11 Nov-12

Page 9: UK casual dining market Discussion document

PwC

Dec 2013

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

0

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

4,500

2007A 2008A 2009A 2010A 2011E 2012F 2013F 2014F 2015F

£m

(ex. V

AT

)

Branded casual dining market, 2007-15F

We expect the branded casual dining market to grow at c.6.5% p.a. to 2015, primarily driven by expected roll-out

10

UK casual dining market

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Source: Retail Locations Data, company accounts, PwC analysis

Forecast

Forecast Methodology

Number of sites

• 2012 sites are as at November, based on Retail Locations data

• For 2013-15, we have considered the roll-out plans for the chains included in our market definition to estimate roll-out on a bottom-up basis

Sales per site

• We forecast sales per site growth based on Consensus Economics forecasts (as at November 2012), the expected growth in overall eating out and the historical performance of branded casual dining

- Branded casual dining LFLs have been c.0%-2% over the last three years (source: Coffer Peach Tracker)

CAGR

2007-11 2011-15F

7.3% 6.5% Market

value

Of which:

6.8% 5.2% Roll-out

0.5% 1.2% Sales

per site

YOY

growth: 11.1% 6.8% 5.6% 5.9% 5.0% 7.0% 6.2% 7.8%

Page 10: UK casual dining market Discussion document

PwC

Dec 2013

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

The market remains fragmented, with chain restaurants representing less than 40% of outlets. However, this varies significantly by category

11

UK casual dining market

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Note: *Concept restaurants other than Pizza / Pasta, Pubs and Themed restaurants; includes Mexican / Tex-Mex / Caribbean and other specialist menus

European

Pub

Pizza/Pasta

Themed

Other Concept*

Other

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

0% 20% 40% 60% 80% 100%

UK restaurants by type, 2011

Independent outlets

Group outlets

Includes Oriental, Indian, in-site and roadside restaurants, with Oriental and Indian the largest restaurant

segments in the UK

Chains

Page 11: UK casual dining market Discussion document

PwC

Dec 2013

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

There are a number of different models in the eating out market, differentiated by price point and length of stay / level of service

12

UK casual dining market

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Source: PwC Analysis

High

Low

Sp

en

d p

er

he

ad

Length of stay / Cover Turn Long Stay/ Low

Cover Turn Short stay / High

cover turn

McDonalds

Burger King

Las Iguanas

La Tasca

Giraffe

Café Rouge

Bella Italia

Old Orleans

Strada

Gourmet Burger Kitchen

Nando’s

TGI Friday’s

Carluccio’s Zizzi

Pizza Express

Brown’s

Yo Sushi

ASK Prezzo

Fast food is

traditionally

much less

expensive than

casual dining

Illustrative Eating Out Market Map: Casual dining, pubs and fast food

Wagamama

£5

£10

£20+

£15

JD Wetherspoon

Sizzling Pubs

Punch Taverns

Pubs positioned

between fast food and

casual dining price

points

Independent Gastro-pubs

Midmarket casual dining

chains and independents, as

well as high end gastro pubs,

offer propositions at under

£20 per head

Most desirable

Least desirable

KFC

Pizza Hut Fast casual dining

chains with price points

between casual dining and

fast food

Côte

Gaucho

Brasserie Blanc

Loch Fyne

Premium casual

dining chains

have emerged

offering dining

experiences closer

to fine dining at

higher price points

Byron

Page 12: UK casual dining market Discussion document

PwC

Dec 2013

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

There are few casual dining operators with nationwide footprints, although some have widespread awareness despite relatively small portfolios

13

UK casual dining market

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Source: Company websites, Retail Locations (November 2012)

390

347

267

210

171

126 125 120

89 79

70 68 65 56 55 52 47 42 42 35 30 29

0

50

100

150

200

250

300

350

400

450

Piz

za E

xpre

ss

Piz

za H

ut

Nando's

Fra

nkie

& B

enn

y's

Pre

zzo

Ziz

zi

Cafe

Rouge

AS

K

Be

lla Ita

lia

Wagam

am

a

Str

ada

Chiq

uitos

Carlu

ccio

's

GB

K

T.G

.I. F

rid

ay's

Yo

! S

ushi

Giraffe

La T

asca

Loch F

yne

Côte

Byro

n

Jam

ie's

Ita

lian

No

. o

f re

sta

ura

nts

Outlet numbers casual dining chains (Nov 2012)

Page 13: UK casual dining market Discussion document

PwC

Dec 2013

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Site economics and group profitability vary significantly across operators, driven by business model, operations and scale

14

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Note: All financials are FY12 excluding Brasserie Bar and Co. (Brasserie Blanc) which is FY11. as reported .Cote’s and Giraffe’s EBITDA margin excludes pre-opening costs

Source: Company accounts, PwC analysis

UK casual dining market

3,028

1,542 1,526 1,438 1,402 1,262

957 861 845 688

0

500

1,000

1,500

2,000

2,500

3,000

3,500

Jamie's Italian Cote Wagamama Carluccio's Brasserie Barand Co

TRG Tragus Giraffe Gondola Prezzo

Revenue per site, £'000

20.3% 18.2% 17.9% 17.6% 17.2%

14.1% 13.9%

11.3%

8.1% 6.1%

0%

5%

10%

15%

20%

25%

Cote Gondola TRG Prezzo Wagamama Jamie's Italian Tragus Carluccio's Giraffe Brasserie Barand Co

EBITDA margins (%)

Page 14: UK casual dining market Discussion document

PwC

Dec 2013

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Leading operators use a number of levers to drive LFL sales through increasing cover turn and spend per head

15

UK casual dining market

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Number of Covers

Drivers of like for like revenue growth

Spend per head

Capacity utilisation

Attractiveness of Proposition

Capacity

Use of space

Mix Pricing

Table turn Marketing Ambience /

fascia Service

standards Menu / food

Menu architecture

Type of trade

Opening hours

Day part analysis

Menu offering

Special events

Special menus for specific occasions

Meal deals for specific occasions

Site refurbs

Events to drive ambience

Use of bars

Cuisine type

Broadened menu to cover additional meals

Staff incentives – e.g. bonus scheme

Training

Mystery shopping linked to bonus scheme

Premium section

Chef collaborations

Fixed price menus

Extended opening hours to include breakfast

LFL price growth

Page 15: UK casual dining market Discussion document

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

Use the divider control box below to

make the slide title appear in your

primary TOC and section TOCs.

Please follow these steps:

Type ‘Divider’ in the control box

provided below.

Click the Divider command on the

Smart ribbon.

Enter the text that you’d like to

appear in the TOCs and select a

divider level.

Click Update. The slide title should

now appear on all TOCs.

To remove the slide title from your

TOCs, delete the ‘Divider’ text from

the divider control box and hit

Update.

This publication has been prepared for general guidance on matters of interest only, and does not constitute professional advice. You should not act upon the information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) is given as to the accuracy or completeness of the information contained in this publication, and, to the extent permitted by law, PricewaterhouseCoopers LLP, its members, employees and agents do not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it.

© 2013 PricewaterhouseCoopers LLP. All rights reserved. In this document, “PwC” refers to PricewaterhouseCoopers LLP which is a member firm of PricewaterhouseCoopers International Limited, each member firm of which is a separate legal entity.

Thank you