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Lessons Learned, Lessons Earned: PeopleSoft 9.2 Upgrade Journey August 22, 2014 © 2014 Huron Consulting Group. All Rights Reserved. Proprietary & Confidential.

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Page 1: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Lessons Learned, Lessons Earned: PeopleSoft 9.2 Upgrade Journey

August 22, 2014

© 2014 Huron Consulting Group. All Rights Reserved. Proprietary & Confidential.

Page 2: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Presenters

Jason Moebius, Managing Director, Huron Consulting Group

Delphine Regalia, Assistant Vice Chancellor and Controller, UC Berkeley

J.R. Schulden, Associate CIO, UC Berkeley

Melanie Stapelman, Product Management Director, PeopleSoft Grants &

Revenue Contracts, Oracle

Suresh Mothikuru, Director, Huron Consulting Group

Page 3: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Huron Consulting Group ABOUT US

Huron Consulting Group is an Oracle Platinum Partner providing consulting services in the following specific industries. Our focus and concentrated expertise is key to our strength and success.

Helping hospitals improve quality, increase revenues, reduce

expenses and enhance patient/employee satisfaction.

Helping corporate legal departments and law firms control

costs and improve efficiency related to discovery and operational challenges

Helping universities, academic medical centers, and pharmaceutical companies control costs, grow revenue,

manage risk, and improve financial and operational performance.

Helping corporations address financial and operational

matters.

Education and Life Sciences

.

Legal

Healthcare

Financial

Our Focused Approach

to the Marketplace

Page 4: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Huron ERP – Education, Healthcare, Public Sector

4

Huron ERP Practice • Over 200 Oracle professionals with wide-

ranging expertise in all PeopleSoft applications • Platinum member of Oracle’s Partner Network • Experience in more than 90 large-scale

PeopleSoft ERP planning, implementation and upgrade projects in Financials, Grants, eProcurement, HCM and Campus Solutions

• Leading expert on version 9.2, serving as Beta Test Partner and five active projects

• We currently have active implementation or upgrade engagements in every major pillar of the PeopleSoft suite: Financials, HCM, Campus Solutions, OBIEE and Hyperion.

• Partnered with Oracle Development for continuous improvement initiatives and testing with the Grants suite, Labor Distribution and Procurement, as well as the development of the business case for the Grants Suite

ERP Service Offerings IMPLEMENTATIONS, UPGRADES, ASSESSMENTS, AND QUALITY ASSURANCE

New ERP Implementations

ERP Upgrades

Implementation Quality Assurance

Post Implementation/Process Improvement

IT Strategy Roadmap and Governance

Optimization and Cost Reduction

Page 5: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Modern Enterprise Software PeopleSoft 9.2 Delivers

Consumer Internet UX

Configurable Processes

Information Delivery

Simplified Productivity

Enables a Mobile Workforce

Easy to Adopt and Manage

Page 6: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Influence Direction and Network With Peers Product and Industry Focused Groups

Higher Education Industry Strategy Council

Customer Advisory Boards

Page 7: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

About University of California, Berkeley

Page 8: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Berkeley PeopleSoft 9.2 Program

Rationale for Upgrade Program: 1. Unstable Platform for Legacy

Grant System 2. System Enforced Controls 3. Expiring Support Window 4. Need for New 9.2 Functionality 5. Upgrade to leverage 9.2 Grants

System

Expected Benefits: 1. Streamlined Grants processes 2. Increased reporting capabilities 3. Retirement of modifications 4. Improved workflow 5. New functionality 6. Improved financial compliance

The university identified the need to replace existing legacy systems and modernize the existing Financial system

Page 9: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Timeline

2012 Dec Feb Apr Jun Aug Oct Dec Feb

Apr Jun

2014

Grants Go Live Upgrade Go Live

4/2/2014

Planning

12/17/2012 - 3/1/2013

Upgrade 6/32013 - 4/2/2014

Grants & Contracts Implementation 3/2/2013 - 7/8/2014

Plan

Fit/Gap Dn Dv Test I

Design Development Test I Fit/Gap

7/8/2014

2013

Page 10: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Concurrent Projects

10

Time

Contracts

and Grants

*Denotes projects with multiple phases

*CAL Answers Fall 2014 MEDIUM

Kuali Coeus Upgrade 9/30/2013 MEDIUM

Primavera Unifier

TBD MEDIUM

PeopleSoft 9.3 Upgrade

HIGH

PeopleTools Upgrade 6/7/2013 MEDIUM

UCOP COA Redesign 7/1/2013 MEDIUM

CDS TBD LOW

BearBuy Upgrade

TBD HIGH

*UCPath TBD HIGH

UCB COA Redesign 8/30/2013

HIGH

Travel & Entertainment

TBD HIGH

Kuali Coeus Budget Module

8/21/2014 HIGH

Non-Grants Project

TBD LOW

*Cal Time November 2014

HIGH *PI Portfolio 5/31/2013

HIGH

*Campus Shared

Services 12/13/2014

LOW

Fringe Assessment May/Jun 13

LOW

UCB COA Cleanup 4/30/2013

LOW

*InvAR Spring 2013

LOW

Cal Planning 5/31/2013

LOW

Page 11: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Within the calendar year

First half of 2015

Second half of 2015

Not sure

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

When is your organization planning on starting an upgrade to PeopleSoft v 9.2?

Page 12: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Berkeley PeopleSoft 9.2 Program

Key new functionality: PUM (Update Manager) AR and Billing Work

Centers Approval Workflow (AWE) eBill Payment

Invoice Images Collections Workbench Audit Logging for AR, BI,

AP, GL Integrated Grants System

Reviewed Assessed Approved

Program Approach to identifying scope:

Page 13: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Berkeley PeopleSoft 9.2 Program

Keys To Our Success

Project Management

Strong Coordination Across the

Organization Scope Management

Regular Quality Assessments

Support from Sponsors

The Right Project Resources

Communication Focus on Project Culture

Page 14: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Berkeley PeopleSoft 9.2 Program

Our Challenges

Resource Constraints

Clear Roles and Sign-Offs

Test all the Scenarios

Identify all Integrations (Manual

and System) Downtime

communications

Page 15: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

New Functionality

Expiring Support Window

Get Current With Patches & Fixes

Other Reason

0% 5% 10% 15% 20% 25% 30% 35% 40%

What is your key reason for upgrading to PeopleSoft 9.2?

Page 16: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Our Journey Continues

Updating approach to application maintenance PeopleSoft Test Framework Rolling out additional 9.2 Functionality Global Search Pivot Grids Chartfield Security

Integrating new systems with PS 9.2 Continued Chartfield Redesign Replacement of Bolt-On Applications Introduction of new modules and expanded use of existing modules

Page 17: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

PeopleSoft Financials Roadmap Driven by You

2012 2013

PeopleSoft 9.1 & 9.1 Feature Pack 1

• Revenue and Project Cost Reconciliation Workbenches • Contracts Workbench • Delivered FSCM Workflows • Federal Financial Report (FFR) • AR Collections Workbench (Electronic AR Statements) • Expansion of Prepaids • ChartField Security

PeopleSoft 9.1 Feature Pack 2

• Forms & Approval Builder Mapped into PeopleSoft Transactions

• Federal Financial Report – Investment Wave 2

PeopleSoft 9.2

• Supplemental Data Framework for Awards/Projects • Multi-dimensional Award/Project Rate Definition • Contracts Based Receivables Views • Transaction Order Template for Billing Limit Checking • Role-Based WorkCenters: Grants, Contracts, Billing,

AR, more • User-Configurable Pivot Grids & Charts for User

Queries/Reports • Embedded , In-Context Help • Enhanced Billing and Receivables Projects Integration • Collections by Contract/Award • More…

PeopleSoft 9.1 Feature Add-Ons

• Mobile Expense Reporting • Mobile Financial Approvals • Mobile Self-Service

Requisitioning

Post-PeopleSoft 9.2 via PeopleSoft Update Manager

• Reopen Completed Billing & Revenue Plans • Editing Completed Milestones • Auto-assignment of Project Manager at Award

Generation • Additional WorkCenter Exceptions • Contract Run Control Security Validation

Framework • Copy Award Terms • More…

Non-Exhaustive

List Enhancements Developed to Meet Higher Education Requirements

2014

Page 18: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Huron Spark Upgrade Solution

What is spark? Huron’s “Spark Solution” for the 9.2 PeopleSoft Release addresses these issues via a structured approach that provides leadership the information they need to understand and make informed decisions. Specialized consultants in Higher Education & Healthcare Platinum Partner of Oracle Applications Assessment to Jumpstart your upgrade Reduction of time and implementation costs Knowledge transfer to help client achieve self sufficiency

Our Spark Solution is focused on results for your organization, examples from our clients include:

40% reduction in modifications Implementation of over 50 pieces of new functionality Streamlined processing of high volume area’s such as requisitioning, processing of life

events

Page 19: UC Berkeley PS 9 2 Upgrade - Lessons Learned Lessons Earned

Thank you for joining us today

Please join our next webinar: Working Title: Business Case for Workcenters – September 26th

For any questions or inquiries please email us.

Jason Moebius Managing Director [email protected]

Suresh Mothikuru Director [email protected]

Delphine Regalia University of California, Berkeley Assistant Vice Chancellor & Controller [email protected]

J.R. Schulden University of California, Berkeley Associate CIO [email protected]

Melanie Stapelman Oracle Product Management Director [email protected]

Tracy Okamura University of California, Berkeley 9.2 Program Manager [email protected]