uau! branding (english) training presentation

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Page 1: UAU! BRANDING (english) Training Presentation
Page 2: UAU! BRANDING (english) Training Presentation

I am Sébastien Liron, French specialist in Luxury Service Training and Luxury Brand Management. My goal is to make people understand, respect and LOVE your brand. I founded UAU! Branding (“WOW! Branding” in portuguese) in 2009 in Rio de Janeiro, in order to share my 25 years experience with brands such as Cartier, Jaeger-LeCoultre, Montblanc, Patek Philippe, Gucci, Tag Heuer, Bulgari or H. Stern Jewelers. Because happy people produce better. And because happy brands attract. https://br.linkedin.com/in/sebastienliron

Page 3: UAU! BRANDING (english) Training Presentation

SERVICE EXCELLENCE TRAINING: •  How to implement a WOW! Culture •  The Luxury Codes applied to selling Products:

High Watchmaking, Jewelry, Fashion, Beauty, Accessories •  The Luxury Codes applied to selling Services LEADERSHIP TRAINING: •  Leadership Methods •  Team Management and Development •  Coaching for Performance TOOLS: •  Training Manuals for your brand •  Operational Checklists for your brand •  Service Excellence Standards for your brand LANGUAGES: •  Portuguese •  French •  Spanish •  English •  Japanese

Page 4: UAU! BRANDING (english) Training Presentation

TRAININGS

BRAZIL: BELÉM

BELO HORIZONTE

BRASÍLIA

CAMPINAS

CUIABÁ

CURITIBA

FLORIANÓPOLIS

FORTALEZA

GOIÂNIA

MANAUS

RECIFE

RIO DE JANEIRO

SALVADOR

SÃO LUIS

SÃO PAULO

PORTO ALEGRE

Page 5: UAU! BRANDING (english) Training Presentation

BUENOS AIRES BOGOTÁ

CANCUN

DÜSSELDORF

FRANKFURT

GENEVA

HAMBURG HOUSTON

JERUSALEM

KYOTO

MEXICO CITY

MIAMI

MUNICH NASSAU

NEW YORK CITY

OSAKA

PARIS

ST MARTEEN

TEL AVIV TOKYO

Page 6: UAU! BRANDING (english) Training Presentation
Page 7: UAU! BRANDING (english) Training Presentation

Our BRAND THERAPY: 1.  SERVICE EXCELLENCE: •  Luxury Service training •  Leadership Training •  Consulting and Lectures: The Luxury Codes

2. OPERATIONAL EXCELLENCE: •  Operational Checklists •  Service Excellence Standards •  Internal Talents Identif ication 3. STORYTELLING: •  Luxury Branding •  Brands Symbols •  Corporate Communication 4. BRAND POSITIONING •  Mission, Vision, Values •  Brand Culture •  Internal Communication

Page 8: UAU! BRANDING (english) Training Presentation

WWW.UAUBRANDING.COM

l i r o n @ u a u b r a n d i n g . c o m

R u a V i s c o n d e d e C a r a n d a í 1 7 , J a r d i m B o t â n i c o , R i o d e J a n e i r o

Because happy brands attract.