types of sales calls

Types of Sales Calls

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Types of Sales Calls

Cold Call: An unsolicited visit or phone call made by someone trying to sell goods or services.

The objective is to learn more about the prospect, their needs, and identify the decision maker.

Warm Call:Contact with a prospect through an introduction at a business event or from a referral.

Encourage clients and colleagues to introduce you to other businesses that need your goods or services.

Sales Appointment:

A set time the prospect and salesperson agree upon to discuss the prospect's needs.

This call is with the decision maker and usually a formal sales presentation.

Follow Up Call:An activity carried out to monitor or further develop the customer’s journey with your product or service.

Many sales are lost due to no follow up. Repeat business is won with follow up calls too.

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