TXARNG Family Support Services

Family Support Services is the umbrella organization for programs that provide a continuum of care and support services to Texas Army National Guard Service Members and their Families during deployment and sustainment operations.

• Yellow Ribbon Reintegration Program

• State Family Programs/Youth Programs

• Resilience Program

• Strong Bonds

• Sexual Assault and Prevention Response

• TRICARE Services

• Transition Assistance Advisors

• Job Connection Education Program

• Survivor Outreach Services

• Employer Support of the Guard & Reserve

• Legal and Tax Services

• ID Card/DEERS & DA Photos

Yellow Ribbon Program

Events and Phases:

Pre-Deployment Phase- Event #1-Alert Packet Mailed to Families- Event #2- One day event for Service Members and Families -Legal Readiness, TRICARE, Financial Management

Deployment Phase- Event #3-One day event for Families - Connections, Family Stressors- Event #4-One day event for Families - Reconnecting/What to Expect

Post Deployment Phase- Event #5- Two day event Service Members and Families - PTSD Signs, Communication, Suicide Prevention- Event #6- Two day event for Service Members and Families - Job fairs, Anger management, Substance Abuse

Goals:PREPARE Service Members and their Families for mobilizationSUSTAIN Families during mobilizationREINTEGRATE Service Members and their Families after mobilization

State Family ProgramState Family Program provides guidance, resources, support and training to Units, Service

Members and their Families in order to empower them to face the challenges of service

in the National Guard in state & national emergencies and through deployment phases.

State Family Program personnel are located throughout the state to reach geographically

dispersed families in Texas.

Programs:

• Family Outreach and Assistance- Contact families of deployed service members monthly and

provide assistance in Crisis Intervention and Referral, Legal Resource/Information and Referral, Financial

Resource/Information and Referral, TRICARE Resource/Information and Referral, ID Card and

DEERS/Information and Referral

• Family Readiness and Command Team Training- Provide Family Readiness Group Training to

Commanders and Family Readiness Group Volunteers

• Youth Program: Youth Leadership opportunities, support networks, Youth Camps, Symposiums, and

Family Forums

• Brigade Family Readiness Teams (8) and Family Assistance Centers (17): provide Service

Members and Families assistance with quality of life issues and crisis intervention through

comprehensive resource referral and support

• Joint Family Support Assistance Program (JFSAP): Mobile team of Red Cross, Military OneSource

(2), Military Family Life Consultants (2), Personal Finance Counselor

• Survivor Outreach Services (SOS): The SOS Program is designed to embrace and reassure Survivors

that they are continually linked to the Military Family through a unified support program that enables

them to remain an important part of the Military for as long as they desire.

Youth Programs

The Youth Development Program serves children and youth ages 6-18

and provides opportunities for youth to develop their physical, social,

emotional and cognitive abilities and to experience achievement,

leadership, employment, friendship and recognition. Activities

include:

Operation Purple Camp

• State Youth Camps

• Teen Leadership Retreats

• Teen Panels

• Youth Symposiums

• Operation Military Kids

• Unit and community based specific activities

Resilience, Risk Reduction, Suicide Prevention (R3SP)

The TXMF Resilience Team is comprised of several programs geared towards building psychological hardiness and mitigation of at risk behaviors among TXMF Service Members and Family members.

Resilience Programs:

• Peer to Peer Training- Trains Soldiers to identify potential warning signs of mental distress, perform unit level intervention

& initiate referral management and the ongoing care processes for peer members within their command & influence.

• Master Resilience Training/Resilience Training Assistants (MRT/RTA) -Soldiers train their peers on the skill sets necessary to be more resilient, face adversity, and become Army Strong for a life time.

• Yellow Ribbon Resilience Training

• Suicide Prevention Training/ASIST - prepares Soldiers to identify & prevent the immediate risk of suicide, guide to safety and on to appropriate health treatment, & ensures appropriate suicide prevention training occurs as necessary.

• Clinical and Therapeutic Service Referrals

• Director of Psychological Health

Strong Bonds

The Strong Bonds Program provides retreats for TXMF Service Members and Families, tailored to enhance and sustain positive military family relationships.

Marriage Enrichment - Gives married couples tools to stay intimately connected through the stresses and challenges of Army marriages.Family Wellness - Teaches effective communication and listening skills to parents & children.Single Soldiers - Establish relationship goals and learn how to chose a partner wisely.

 

Sexual Assault Prevention and Response

Through preventative education, civilian partnerships, bystander intervention,

and victim centered support, SAPR/SHARP empowers Service members to

report incidents they’ve experienced, and recognize when they or someone

they know may be in a dangerous situation. Each Unit within the TXARNG is

designed to have a SHARP Specialist or Victim Advocate to assist Service

Members.

Programs and Services:

• Crisis Intervention

• Information on medical and counseling services

• Referrals to health and wellness providers

• Ongoing non-clinical support, Policy/Process guidance

• Victim support through investigations and court proceedings

• Assistance with Reporting Options for which the victim is eligible

• Help for as along as the victim requires it

Survivor Outreach Services

The SOS Program is designed to embrace and reassure Survivors that they are continually linked to the Military Family through a unified support program that enables them to remain an important part of the Military for as long as they desire.

Services Provided:

• Support Group Coordination• Survivor Advocacy and Outreach• Information and Referrals on Benefits & Entitlements• Training for Service Members and Families• Investment Education• Financial Management training coordination

Texas Employer Support of the Guard and Reserve

Mission: gain and sustain the active support of America’s employers for the men and women serving in the Guard and Reserve by increasing awareness of federal and state laws, promoting compliance through education, recognizing supportive employers with an awards program, providing informal mediation services to resolve disputes related to an employee’s military service obligation, and aid Guard and Reservists in obtaining career employment opportunities.

* ESGR operates through a network of volunteers or Ombudsman.

Services Provided:

• Gain and maintain support from employers of Guard & Reserve Service Members

• Educate customers & stakeholders on Military Civilian Employment Rights (USERRA)

• Advocate for employer issues of military families

• Facilitate employment transitions relating to the continuum of military service

• Employment Counseling

• Informal mediation between Service members and their civilian employers

ESGR Boss Lift May 2011

Legal and Tax Assistance

The Legal and Tax Assistance Office assists Service Members and Families with legal support outside of the realm of the JAG.

Services Provided• Ministerial services• Legal Counseling/Correspondence• Legal negotiation• Legal document preparation and filing • Referrals for in court representation

Areas of Law Covered• Family Law (Support Issues)• Estates (Wills, Powers of Attorney) Real Property (Landlord-Tenant)• Personal Property (Contracts)• Economic (Servicemen’s Civil Relief Act• USSERA (Uniformed Services Employment and Reemployment Rights Act)) • Civilian Administrative (Immigration, Torts, Taxes, Civilian Criminal Matters)• Military Administrative (OERs/NCOERs)• Financial Liability Investigation of Property Loss• Memorandums of Reprimand

ID Cards &Defense Eligibility Enrollment Report System

DEERS maintains personnel and benefits information for Department of

Defense (DoD) employees and dependants including military members,

civilian employees, contractors and more. TXMF has ID Card/DEERS locations

in Austin, Brownwood, Ft. Worth, Houston, and Weslaco.

Services Provided:

• Validate & issue ID cards/CACs

• Update Defense Eligibility Enrollment Report System (DEERS)

• CAC Pin resets

DA PHOTO

The TXMF Photo Studio is located in Bldg 34 on Camp Mabry in Austin. We are

equipped to take and upload official DA photographs to DAPMIS. We also

service all Active Duty, Reserves, Marine, and Navy members. Studio hours

are M-F 0900-1600. Location Address Phone DSN Branches Hours of Operation

Remarks

Austin, TX Camp Mabry; 2200 W. 35th St. Bldg 34, Austin, TX 78703

512-782-1173/5314 954-1173/5314 ALL Branches 0800-1430 *RELIABLE STUDIO TXARNG/TXANG (Priority); Appts Only; 2 weeks in advance

San Antonio, TX Ft. Sam Houston Bldg 914, TX 78234

210-221-5453 ALL branches 0800-1600 *RELIABLE STUDIO

Ft. Hood, TX 42d and Battalion Avenue Bldg 229, Fort Hood, TX 76544

254-287-3909 737-4960 ALL branches 0800-1600 *RELIABLE STUDIO

Ft. Bliss, TX 1023 Chaffee, El Paso, TX 79916

915-563-3003 ALL branches 0730-1100 1230-1630

*RELIABLE STUDIO

*Texarkana, TX Red River Army Depot, Texarkana, TX 75507

903-334-4010 Active Army/TXARNG (only)

0800-1600 Appts. only; 2 months in advance; Uniform must be within AR 670-1 standards or will be rescheduled

Corpus Christi, TX 308 Crecy St, Mail Stop 14, Corpus Christi, TX 78419

361-961-6550 861-6550 ALL branches 0800-1600 *RELIABLE STUDIO: Must call approx 2 weeks in advance for appointment.

*: Indicates inconsistent hours and/or harsh limitations

Community Partnerships

FSS continually builds and maintains relationships

with Federal, State, and Local community partners

to increase services and resources to our

geographically dispersed Service Members and

Families.

Family Support Services

Questions?http://www.txfss.us/