two way radio op 09
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http://wikieducator.org/Travel_and_TourismTRANSCRIPT
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Two Way Radios
What are they?How do they work?
Tourguiding.wordpress.comHillary Jenkins, Otago Polytechnic 2008
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are communication devices that can
both transmit and receive
information in remote locations
Two way radios:
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A simple two way radio
Push- to- talk button
Speaker
On/Off button
Channel selector
Volume buttons
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A: As a safety device for communications in
many different roles within the tourism industry
Q: What could two way radios be used for in a tourism context?
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• Vehicle drivers communicating to a base station or between each other
• Guides communicating with each other in the field
• DOC huts and base stations to get weather forecasts or to report any incidents
• Boat or Aircraft operators between craft or craft to base
• Ski areas
• Communicating with emergency staff
• In hotels between reception, concierge and house keeping
Some examples:
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How do you operate a two way radio system?
• Today's two-way radio equipment is nearly as
simple to use as a household telephone.
• Some mobile phones these days have a “push to
talk” function the same as a two way radio.
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Operational procedure…
• Ensure your radios are turned on and on the same channel before
commencing communication
• When operating the radio, hold down the push-to-talk button BEFORE you
begin to talk
• Release the push-to-talk button to receive a reply
• You may use call signs which are an abbreviation that indicates who the
caller is, while allowing some anonymity. e.g. you maybe OP1 to OP2 or
Base to Guide
•
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Two way radios operating on channel 1
Push-to talk
buttons
Channel 1
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Messages should be kept short and to the point.
– Pronounce your words clearly and slowly
– Speak in a normal tone of voice, too loud = voice distortion
– Keep your mouth a reasonable distance from the speaker
– Break the message up with many intervals
– Use words that can be understood correctly the first time,
thereby avoiding repetition.
Some points for good operation:
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Wait Stand by
Can't Unable
Send Forward or Dispatch
Get Obtain
No Negative
Yes Affirmative
Poor Choice Preferred
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The Phonetic Alphabet
A Alpha N November
B Bravo O Oscar
C Charlie P Peter
D Delta Q Quebec
E Echo R Romeo
F Foxtrot S Sierra
G Golf T Tango
H Hotel U Uniform
I India V Victor
J Juliet W Whiskey
K Kilo Y Yankee
L Lima X X-ray
M Mike Z Zulu
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For example the place name Otago would look like this:
Oscar O
Tango T
Alpha A
Golf G
Oscar O
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What not to do…
Do not use slang
Do not swear
Do not use obscenities
Do not gossip
It is important that appropriate language be used at
all times.
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Follow correct protocol to
ensure good,
clear communication
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To call another unit: Say “Base to guide”
To acknowledge a call: Say “Base this is guide Go ahead.“
To end each transmission: Convey your message, then say “Over.“
To acknowledge message: Say “Copy” and confirm back message
To terminate a call: Say “Guide Clear.“
To acknowledge termination: Say “Base Clear."
Correct Call protocol is:
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Practical Experience
Outside we will split into small groups and practice
communicating messages using two way radios
See blog for activity