twitter: what's the point?

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www.siftmedia.co. uk [email protected] .uk © 2007 siftmedia 100 Victoria Street Bristol BS1 6HZ United Kingdom interactive community publishing Twitter: What’s the point? Ad Lib, Bristol, 24 November 2009

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How can not-for-profit organisations, corporates and small businesses use Twitter to better market to and engage with customers and client and manage their brand reputation?

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Page 1: Twitter: What's the point?

[email protected]

© 2007 siftmedia

100 Victoria StreetBristol BS1 6HZUnited Kingdom

interactive community publishing

Twitter: What’s the point?

Ad Lib, Bristol, 24 November 2009

Page 2: Twitter: What's the point?

interactive community publishingWho am I?

Editor of BusinessZone.co.uk, website for entrepreneurs

Administrator of UKBusinessForums.co.uk

Part of online publisher Sift Media, founded in 1996

Publisher of 11 B2B community websites

Audience of 250,000 business professionals

10th most influential political blogger on Twitter

Page 3: Twitter: What's the point?

interactive community publishingDifferent but the same

Marketing +Engagement +Reputation management =

Page 4: Twitter: What's the point?

interactive community publishingFry up?

Page 5: Twitter: What's the point?

interactive community publishingSales up?

Page 6: Twitter: What's the point?

interactive community publishingThen…

Page 7: Twitter: What's the point?

interactive community publishingNow…

Page 8: Twitter: What's the point?

interactive community publishingRespond

Sift Media win!

Page 9: Twitter: What's the point?

interactive community publishing

The power is in the hands of the customer so embrace it!

Page 10: Twitter: What's the point?

interactive community publishingBe tweeter friendly

Page 11: Twitter: What's the point?

interactive community publishingThe rise of the twournalist

Page 12: Twitter: What's the point?

interactive community publishingA brand built on Twitter

$250,000 raised

Page 13: Twitter: What's the point?

interactive community publishingThe hash tag

Page 14: Twitter: What's the point?

interactive community publishingBroadcast live

Page 15: Twitter: What's the point?

interactive community publishingBut be careful…

Page 16: Twitter: What's the point?

interactive community publishingEmployee engagement

Page 17: Twitter: What's the point?

interactive community publishingTwitter for recruitment

Page 18: Twitter: What's the point?

interactive community publishing1. Smart registration

Page 19: Twitter: What's the point?

interactive community publishing

2. Make friends & influence people

www.twellow.com

Page 20: Twitter: What's the point?

interactive community publishing

3. Promotion, promotion, promotion

Page 21: Twitter: What's the point?

interactive community publishing4. Questions and answers

Page 22: Twitter: What's the point?

interactive community publishing5. Tweet-up!

www.twtvite.com

Page 23: Twitter: What's the point?

interactive community publishing6. Are your ears burning?

Page 24: Twitter: What's the point?

interactive community publishing7. Be human

Page 25: Twitter: What's the point?

interactive community publishing8. Lists

Page 26: Twitter: What's the point?

interactive community publishingCompetition

What were the three things I said

you all had in common?

Tweet at @Dan_Martin with

hash tag

Page 27: Twitter: What's the point?

interactive community publishingGet in touch

[email protected]

www.linkedin.com/in/danmartin2008

www.twitter.com/Dan_Martin