twitter & linkedin | getting started€¦ · 10 steps to getting started 1 create personal...

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23 April 2010 Twitter & LinkedIn | Getting Started A guide for higher education. Lance Kissler lkissler@pacificu.edu linkedin.com/in/lkissler twitter.com/someprtips someprtips.wordpress.com

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Page 1: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

23 April 2010 Twitter & LinkedIn | Getting Started

A guide for higher education.

Lance Kissler

[email protected]/in/lkisslertwitter.com/someprtips

someprtips.wordpress.com

Page 2: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

119 characters remaining What is social media?

Creating and sharing in an online conversation with your constituents.

Social & Professional Networking

Customers Service Networks

Location/Check-in Services

Video & Picture Sharing

Comment & Reputation

Crowdsourced Content

Social Bookmarks

Micromedia

Blogging

Events

Music

Wikis

Page 3: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

120 characters remaining Why is it important?

Cost-effective strategy to reach just about everyone: alumni, donors, prospective students, current students, parents, faculty, staff, media and more.

400,000,000 75,000,000

60,000,000Delicious

Facebook

Slash Dot

Reddit

Newsvine

Yahoo

Microsoft

App Store

Qik

Tumblr

Behance

Friendster

RSS

Flickr

MySpace

Mixx

FriendFeed

SlideShare

Yahoo Buzz

MSN

Amazon

Vimeo

WordPerss

Design Float

Bebo

Email

Twitter

StumbleUpon

Skype

YouTube

Google

Netvibes

Apple

Last.fm

Viddler

Blogger

Deviant Art

Squidoo

Retweet

Digg

Technorati

LinkedIn

Google Talk

AOL

MobileMe

Mister Wong

Virb

Posterous

Design Bump

Share This

Delicious

Facebook

Slash Dot

Reddit

Newsvine

Yahoo

Microsoft

App Store

Qik

Tumblr

Behance

Friendster

RSS

Flickr

MySpace

Mixx

FriendFeed

SlideShare

Yahoo Buzz

MSN

Amazon

Vimeo

WordPerss

Design Float

Bebo

Email

Twitter

StumbleUpon

Skype

YouTube

Google

Netvibes

Apple

Last.fm

Viddler

Blogger

Deviant Art

Squidoo

Retweet

Digg

Technorati

LinkedIn

Google Talk

AOL

MobileMe

Mister Wong

Virb

Posterous

Design Bump

Share This

Delicious

Facebook

Slash Dot

Reddit

Newsvine

Yahoo

Microsoft

App Store

Qik

Tumblr

Behance

Friendster

RSS

Flickr

MySpace

Mixx

FriendFeed

SlideShare

Yahoo Buzz

MSN

Amazon

Vimeo

WordPerss

Design Float

Bebo

Email

Twitter

StumbleUpon

Skype

YouTube

Google

Netvibes

Apple

Last.fm

Viddler

Blogger

Deviant Art

Squidoo

Retweet

Digg

Technorati

LinkedIn

Google Talk

AOL

MobileMe

Mister Wong

Virb

Posterous

Design Bump

Share This

Page 4: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

98 characters remaining How to use it: personally & professionally

PERSONALLY

Connect with: family friends colleagues

Share your: photos videos stories

Stay current on: trends news interests

PROFESSIONALLY

Connect with: internal audiences external audiences media & the public

Share your: events announcements videos & photos knowledge stories

Stay current on: trends & news your brand (PR)

Page 5: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

113 characters remaining 10 steps to getting started

1 Create personal accounts first

Don’t jump into the pool without getting your feet wet first.

get started

Create a Twitter accountCreate a LinkedIn profileJoin LinkedIn groups

Page 6: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

113 characters remaining 10 steps to getting started

2 Follow & listen

Don’t be that awkward person at the cocktail party.

get started

Follow local news sourcesFan/follow your favorite companiesCheck out the celebrities

Page 7: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

113 characters remaining 10 steps to getting started

3 Interact

Be a rookie.

get started

Message your friendsUpload videos & photosAsk questions

Page 8: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

113 characters remaining 10 steps to getting started

4 Research

Know the groundrules.

get started

Check out MashableInvestigate tools & servicesFind out where your audience is

Page 9: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

113 characters remaining 10 steps to getting started

5 Develop a strategy

Establish a gameplan.

get started

Determine your objectivesIntegrate social media into your mixCreate promotion strategies

Page 10: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

113 characters remaining 10 steps to getting started

6 Create professional accounts

Let’s get this party started.

get started

Implement a social media policySetup a Twitter accountSetup a LinkedIn group

Page 11: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

113 characters remaining 10 steps to getting started

7 Follow & listen

Keep your enemies as close as your friends.

get started

Follow your constituentsFollow your competitionConnect with B2B/media opportunities

Page 12: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

113 characters remaining 10 steps to getting started

8 Be part of the conversation

Social media isn’t about controlling the conversation...it’s about creating and sharing it.

get started

Position yourself as an expertOffer incentives or meaningful contentRespond timely & truthfully

Page 13: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

113 characters remaining 10 steps to getting started

9 Measure

It’s probably worth your time.

get started

Track your followers & group membersUse & track shortened URLsTrack @ replies, DMs & RTs

Page 14: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

113 characters remaining 10 steps to getting started

10 Stay on the edge

Don’t get left behind.

get started

Read up on social media trendsVisit Mashable oftenAttend presentations

Page 15: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

119 characters remaining Twitter tips & tricks

Add shortened URLs to your tweets so you can track clickthrough rates

Take advantage of #FF (Follow Friday)

Use hashtags to identify trends and topics

Tweet live from events and include picture links

Send updates that are timely and relevant (current issues, news, etc.)

Remind your followers of important deadlines and events

Monitor your brand through social media searches

Don’t tweet too often -- 3 to 5 times per day

Be authentic, personable and have a personality

Page 16: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

118 characters remaining LinkedIn Tips & Tricks

Create groups for target audiences (general alumni, chapters, interns, etc.)

Consider importing your Twitter feed into LinkedIn

Utilize the event feature

Encourage your students to sign up -- and then train them how to use it

Use it as a recruitment and background check tool

Page 17: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

131 characters remaining Resources

Please refer to the handout.

Page 18: Twitter & LinkedIn | Getting Started€¦ · 10 steps to getting started 1 Create personal accounts first Don’t jump into the pool without getting your feet wet first. get started

Lance Kissler

[email protected]/in/lkisslertwitter.com/someprtips

someprtips.wordpress.com

130 characters remaining Thank you.