twitter and micro-blogging 101

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Twi$er & Microblogging 101 Jane$e Toral h$p://twi$er.com/digitalfilipino h$p://plurk.com/jane$etoral h$p://friendfeed.com/jane$etoral

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Post on 30-Nov-2014

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An overview on microblogging, Twitter, Plurk, Friendfeed, its use for business, how to track and use information gathered, and basic etiquette. This is often used by Janette Toral for her webinar and talks. This deck includes screenshot tracking the ongoing #sentisabado meme happening via Twitter as example.

TRANSCRIPT

Twi$er  &  Micro-­‐blogging  101  

Jane$e  Toral  h$p://twi$er.com/digitalfilipino  h$p://plurk.com/jane$etoral  

h$p://friendfeed.com/jane$etoral    

Microblogging  

•  Form  of  blogging  but  limited  in  size  – 140  characters  (Twi$er)  

•  Used  to:  – Announce  – Promote  – Share  

Microblogging  tools  

•  Twi$er  •  Plurk  •  Friendfeed  

Twi$er  101  

•  Account  /  Handle  –  Ownership  of  brand  

•  Following  –  Follow  back  if  objecNve  is  building  relaNonship  

–  Twinfluence.com  and  WeFollow.com  

•  Replies  –  Provide  helpful  advise  –  Don’t  be  defensive  

•  Retweets  (RT)  –  Explicitly  request  –  Valuable  info  –  ArNcles  about  Twi$er  (and  social  media)  

•  Direct  message  

Twi$er  stream  

Search  engine  influence  

h"p://www.twi"er.com  

h"p://www.hootsuite.com  

h"p://www.twazzup.com  

h"p://www.bit.ly  

h"p://www.twitoaster.com  

h"p://www.klout.com  

h"p://www.tweetmetrics.com  

h$p://www.twi$ergrader.com  

h"p://www.twitalyzer.com  

h"p://www.tweeteffect.com  

h"p://www.foursquare.com  

Plurk  101  

•  Threaded  discussion  •  More  expressions  available  –  Think  –  Says  –  Feels  –  Etc.  

•  Can  create  cliques  •  Customize  theme  •  Provides  karma  points  leading  to  incenNves  (badges,  emoNcons)  

h"p://www.plurk.com  

FriendFeed  

•  Your  post  can  appear  repeatedly  in  the  home  stream  if  your  connecNons  like  or  respond  to  it.  

•  Can  be  used  as  an  aggregator  of  one’s  various  social  media  acNviNes  in  one  stream.  

h"p://www.friendfeed.com  

Twi$er  

•  Keyword  search  monitoring  –  Set-­‐up  using  tweetdeck.com  –  Search.twi$er.com  –  Oneriot.com  –  Tweetmeme.com  –  Twazzup.com  –  Scoopler.com  –  Tweetbeep.com  

•  Website  integraNon  •  Traffic  

–  Balance  of  tweet  /  re-­‐tweet  –  Search  engine  bias  

•  Trending  topics  •  Hashtags  •  Shortened  urls  

–  Bit.ly  –  Ow.ly  (Hootsuite)  

•  Clients  –  TweetDeck  –  HootSuite  

Create  a  microblogging  plan  

•  Use  tools  to  measure  effecNveness  – Shortcuts  – Coupons  

•  Tie  it  up  to  a  bigger  campaign.  – Blog  post  – Search  engine  markeNng  

Twi$er  Metrics  

•  Brand  menNons  (search.twi$er.com,  tweetvolume.com  

•  Influence  (klout.com)  

•  Pass-­‐along  and  click  throughs  (tweetlists,  ow.ly,  bit.ly,  tweetburner.com)  

•  Engagement  (twitoaster.com)  

h"p://search.twi"er.com  

h"p://www.twazzup.com  

h"p://www.oneriot.com  

h"p://www.scoopler.com  

h"p://www.tweetvolume.com  

h"p://www.twitoaster.com  

h"p://www.twilert.com  

NeNque$e  

•  Twi$er  – Follow  then  unfollow  – Excessive  self  promoNon  – Mass  follow  to  inflate  numbers  – Persistent  RT  request  – Twi$er  as  blog  feed  – Twi$erer  vs.  Twi$erer  – Auto-­‐direct  messages  – Public  @  chat  messages  

Microblogging  eNque$e  

•  Have  a  good  tweet  –  retweet  –  discussion  balanced  acNvity.  

Microblogging  Nps  

•  Set-­‐up  your  account  profile  that  promotes  who  you  are.  

•  Follow  interesNng  people  and  be  of  value  to  them  too.  

•  Ask  for  re-­‐tweets  but  be  sure  to  share  something  valuable.  

Thank  you!  

h$p://www.searchprofileindex.com  h$p://www.e-­‐commercephilippines.com