tutorial: rbs system rbs.gta-travel.com/thgta-marketing.com/cms/th/document/rbs tutorial...

Tutorial: RBS System

rbs.gta-travel.com/th

Thailand & Indochina

We are the power behind some of the biggest and best in world travel. GTA is a world leader in the provision of ground travel products and services to the fully independent travel (FIT) industry. We have been the power behind some of the biggest and best in travel for decades. They trust us to deliver because of our wealth of experience, privileged relationships and on the ground expertise. We scour the globe to build a portfolio of tens of thousands of accommodation options, tour guide and transfer services, unique experiences, city tours, excursions, attraction tickets and restaurants from more than 45,000 suppliers in 185 countries. These supplier partners profit from dedicated extranets giving them full and flexible control of inventory, rates, yield and reservations. Renowned for our competitiveness, our global reputation and trustworthiness, our speed and power, reliable technology and booking sites – GTA retail, TravelCube, Travel Bound in North America and Octopus Travel retail in Australasia, as well as GTA wholesale – connect travel wholesalers, retail and online travel agents, tour operators and consolidators worldwide to this vast portfolio of global travel content. We give them greater choice and control over how they market and sell travel product to their customers in 190 countries. Powering global travel – and providing the best value and service experience while we do – we process over 21,000 bookings, electronically and efficiently, every day and sell 12 million room nights in more than 25 languages online and throughout the world. Tipnalin Suwannasil F.I.T. Sales Manager, Thailand & Indochina Tonson Building 506 Suite, 5th floor Soi Tonson, Pleoenchit Road Lumpini, Pathumwan Bangkok 10330 Thailand T +66 2 654 6000 F +66 2 654 6101 http://rbs.gta-travel.com/th http://www.gta-travel.com

CONTENT

RBS HOME PAGE ......................................................................................................................... 4

CURRENCY SELECTION .............................................................................................................. 6

INDEX PAGE ................................................................................................................................. 7

MAKE YOUR REQUEST ................................................................................................................ 8

RELEVANT ICONS ........................................................................................................................ 9

MAKE A BOOKING .......................................................................................................................10

COMPLETE BOOKING .................................................................................................................11

FIND YOUR BOOKING .................................................................................................................12

PAYMENT DETAILS .....................................................................................................................13

BOOKING RECORD .....................................................................................................................14

VOUCHER(S) ...............................................................................................................................15

VOUCHER INFORMATIONS ........................................................................................................16

RAIL PRODUCTS .........................................................................................................................17

RBS HOME PAGE

Agent Tools: • Sign On: First step of making reservation please fill all details into the blank. If you do not

have enough detail to fill in click on “New Agent Register Here” and apply in the registration form,

• Add to Favourite

Local News & Promotion: Main Promotion, Other product promotion e.g. Rail etc.

Worldwide Products: Hotel Transfer & Shuttle Sightseeing & Activities Apartment Travel Guide - The relevant information and reliable advice you to get your trip Interactive City Maps - Search for the location of hotels, attractions, trade fair grounds and transport terminals by using our interactive maps. ***Term and Condition are available at the bottom of the page***

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**Note: Please input the COMPANY NAME in the blank “Username in full”

CURRENCY SELECTION

You may select your any currency that you want the price display. Through Credit Cards, Thai Baht (THB): For all products in RBS (recommended) Note: Euro (EUR): For all products in Europe except Scandinavia countries. Pounds Sterling (GBP): For all products in United Kingdom US Dollar (USD): For all products except the above destinations

INDEX PAGE


New Requests • Hotels

• Apartments

• Sightseeing & Activities -Sightseeing & Activities (Join Tour), Tailor Made Sightseeing (Private Tour)

• Transfers & Shuttles -Shuttle Bus, Private Transfers.

Hotel Quick Search Choose country -> Choose city -> Choose Check –in/out date -> Choose Room type. Note: Only 1 room type can be chosen.

MAKE YOUR REQUEST

When search for Hotels, Sightseeing, Transfers, and Apartments

• Many boxes have a drop down menu for you to choose from.

• Once you have made your choices, click on “SEARCH” button at the bottom of the page.

RELEVANT ICONS

To view images/maps etc. You can click the link under the hotel name to read more information about the property. For all hotels showing as “AVAILABLE” we can confirm the space to you immediately. Those showing as “ON REQUEST” will take a little longer as we need to contact the hotel Choose your requested hotel by clicking on the “BOOK” button.

MAKE A BOOKING Add the name of the passengers and the age of the children traveling, if applicable. It is important that you always advise the age of all children in your party. This is also the case when booking an extra bed for a child. If applicable, you can check one of the relevant boxes to send through a special request. Once you have made your choice, click on “Add Request” The site will display the remark(s) you have chosen on a separate line. If you are happy with this, click on “CONTINUE” Note: We required at least a name / room. The other guest’s name can put “and party”

COMPLETE BOOKING

From here you are given the opportunity to book another service. If you do not want to book anything, then click on the above “Click to Complete” Click on the relevant picture if you do wish to make another booking and you will automatically be taken through the booking process again. Note: Both icons is the same, you click any one of them

FIND YOUR BOOKING

You have now completed the booking the booking process. Please make a note of your Booking ID. The voucher can be printed, once the booking is in confirmed status. You can locate your booking from here by clicking on the Booking ID or by using the Booking Search facility.) Note: Euro (EUR): For all products in Europe except Scandinavia countries.

PAYMENT DETAILS

Input the credit card requirement. There are 3 cards that allow making payment. Credit Cards Type - Amex - Visa - Master

BOOKING RECORD After complete the payment transaction now it is ready for releases the voucher to ensure that customer has the paper document to claim their service.

Below the lead name there are buttons

• Print Booking Summary

• Email Booking Summary

• Print Voucher

• E-mail Voucher

• Print Invoice

VOUCHER(S)

VOUCHER INFORMATION

RAIL PRODUCTS

Eurail Pass

Eurail Global Pass:

Eurail Select Pass (3-5 countries): • 3-5 countries where have a connecting border.

Eurail One Country Pass: Eurail Regional Pass (2 countries):

National Pass

Balkan:

• Bulgaria, Greece, Macedonia, Montenegro, Romania, Serbia, and Turkey

European East Pass: • Austria, Hungary, Poland, Slovakia, and Czech.

France Rail Pass: German Rail Pass: Swiss Travel Systems:

BritRail

BritRail: • England, Scotland, Wales

BritRail England : • England Only.

Point-to-Point JR Rail Pass

tutorial: rbs system rbs.gta-travel.com/thgta-marketing.com/cms/th/document/rbs tutorial...

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