TRANSFERRING KNOWLEDGE

Ingrid Strauss

TTS @ Austrian IKT Showcase Bucarest

4.th dec. 2012

Bine ai venit !

TTS – The Knowledge Transfer Company

In search for Sales Partners..

Who is TTS ?

BERLIN

ZÜRICH AMSTERDAM MADRID BARCELONA

HEIDELBERG

VIENNA

LONDON

BERLIN COLOGNE

TTS stands for

IT-supported

human resource

development

and sustainable

employee qualification

for long-term assurance

of companies

competitiveness and

innovation leadership

HEIDELBERG, Headquarters

About TTS

0

5

10

15

20

25

2008 2009 2010 2011

Mio. €

Ø > 25 %

Development of Revenues 2008 - 2011

Number: 150

Employees from 21

Nations

Retention Time within

Company: > 5 Years

Employees

International Experiences

More than 400

international enterprises

and organizations in

more than 15 countries

have chosen TTS

products and services to

acquire, develop and

retain quality employees.

TTS Innovation Roadmap 1998 - 2012

1998

1999

2005

2004

2003

2000

2001

2007

2006

2008

2002

2009

2010

2011

2012

Role- & Process-

orientated SAP End

User Training

Implementation

Blended Learning

Concepts

Launch of Highly

Simulative WBTs

Context-sensitive Office

2007 WBTs

Train-the-trainer &

Coaching

for SAP Key User

Launch

Authoring Tool

Re-

Recording Introduction Client/

Server Architecture

Training

Software

Talent Management

E-learning

Scalable E-learning

Production Model

Change

Management

TT

Knowledge

Force

TT Guide

Rollout

Manager

SAP LSO

Connector

SAP LSO

Consulting +

Implementation

•Corporate

Academies

•Performance M.

Extended

Learning

Introduction of Learning

Object Model Kit for End

User Document.

TTS looking for a Salesparters for TTS Software Products…

TT Knowledge Force:

• production of

• documentation and

• e-learnings

TT Guide:

• Instant context help,

• embedded in

• live Systems

TT KNOWLEDGE FORCE

AT A GLANCE

Modeling business processes

Creation of e-learning & documentation

Management & structuring of learning units

Role & process-oriented access to knowledge content

Team work structured through workflow management

Preparation of test and training systems

Validation of business processes

Central Storage in the Structured Learning Object Pool

Reusable Content in the

Learning Object Pool

Publishing: Multiple Distribution Channels

Increasing Productivity Using TT KNOWLEDGE FORCE

Cost Reduction 50% for initial creation of documents

80% for translation of documents

100% for the additional available IT simulations

30% for training costs by shift from classroom

training to e-learning

30%+ in Helpdesk costs

70% in updating of documents

Reduction of tool costs (IT and NON-IT-

Platform)

Increased Productivity Fast and consistent creation of process

documentation, system documentation, and

end-user documentation

Efficient progress tracking and workflow

management

Improved productivity and employee

satisfaction due to fast learning curves

Improved productivity due to less demand-

related idle time

Improving the CIP of the core business

processes

Further Advantages Highly efficient software rollouts (SAP, ABAS

ERP, MS Office 2010, …)

Integration of testing an documentation

Positive feedback from end users in rollout

projects

TTS looking for a Salesparters for TTS Software Products…

TT Knowledge Force:

• production of

• documentation and

• e-learnings

TT Guide:

• Instant context help,

• embedded in

• live Systems

TT-Guide: Instant context help, embedded in live Systems

Time Go Live

End

User

HELP

DESK

EPSS

FAQs, Forums etc..

HELP

WBT Trailer

Info Sessions

Classroom

E-Learning

TT Guides VIP support

Floor walking

TT Guide

Number of

„How do I… “

Questions to the

Helpdesk

Benefits

Exceptionally easy to use

Exceptionally helpful utilization

Exceptionally on a cross-application basis

Exceptionally large target group (CI creating)

Exceptionally quick realization of ROI

Exceptionally high quality of the data collected

Who benefits from TTS Software Tools?

Large and Medium Companies from 1000 employees upward

TT Knowledge Force:

• HR Department

• Training

Departement

• Process-manager

• IT-Project-team

• Keyuser

• user

TT Guide:

• SAP Helpdesk

• IT Helpdesk (general)

• Supportteams

• IT operations

• Keyuser

• user

TRANSFERRING KNOWLEDGE

TTS Offices: Germany: Heidelberg/Cologne/Berlin Switzerland: Zurich United Kingdom: London

Austria & CEE: Vienna Spain: Barcelona/Madrid BLX / Nordics:

Amsterdam

Thank you for attention!

Get in touch!

Here @ the Austrian IKT

Showcase Bucarest

Consultant| TTS Vienna

Ingrid Strauss@tt-s.com

+43 664 21 33 99 4

Ingrid Strauss