trust starters

I’m listening!

Tell me more!

“Trust Starters”

Diana Herzan · The Service Guide

TRUST BUILDER

DIANA HERZAN

The Service Guide 763-745-7490 ⭑ ⭑ theserviceguide.com ⭑ contact us

http://www.theserviceguide.com/

http://www.theserviceguide.com/pages/contact_us.asp



Trust Builder #1

The Service Guide




For the sake of example, let’s suppose you have gotten the attention of

a prospective customer




Let’s just see if he really cares about

ME!

Most people innately want to trust other people.

But most people are also very cautious about extending their trust too quickly.




What are you going

to say!

Trust Starter #1:Resist temptations to start selling too early

Trust Starter #2:This is your time to listen!




Let’s just see if he really cares about

ME!

Please tell me what you

need.I’d like to

know how I can help?

Please tell me what is on

your mind?

What else? Is there

anything else?




Shhhhhh…..

Be quiet and listen!

Really listen!




Ahhh! I think he is hearing me!

This feels good!❤❤

To be sure, I’d like to

summarize. It’s important to me to see you get your

problem resolved. I am happy to try

and help you.

I think I understand

what you are saying.

Trust Starter #3:Summarize what you have just heard!




Yup, I am getting the feeling he gets me!

❤❤❤❤Notice, you haven’t tried to SELL him anything. If

you

had, you would have likely lost your footing in the

conversation…. it’s not tim

e to try and sell yet.

No one wants to buy from someone they don’t

trust. The first thing you need to do is work on

building trust.

Trust Starter #4:Realizing when it is actually time to start selling




This relationship may just work! ❤❤❤❤❤❤

TRUST is built in steps! Don’t plan to rush it!

Once your customer can

confirm that it is HIM that you really care

about, he will then allow you to step further

into his circle of TRUST. TRUST AND CONFIDENCE

You are here!

Trust Starter #5:Don’t plan to rush things!



The Service Guide


Trust Builder #1

“Words That Do And Don’t Build Trust”

“Building Trust At The Start”




trust starters

Small Business & Entrepreneurship