truesight operations management - netapp storage v3.3 · truesight operations management - netapp...

TrueSight Operations Management -NetApp Storage

STORAGE MONITORING

USER DOCUMENTATION

Version 3.3.03

January 2018

http://sentrysoftware.com/Solutions/Storage_solution.asp

http://www.sentrysoftware.com

Contacting BMC Software

You can access the BMC Software Web site at http://www.bmc.com. From this Web site, you canobtain information about the company, its products, corporate offices, special events, and careeropportunities.

United States and Canada

Address BMC Software, Inc.2101 CityWest Blvd. Houston TX77042-2827

Telephone 1 (713) 918 8800 or 1 (800) 841 2031 (Toll Free)

Copyright 2015 BMC Software, Inc. or licensors, as an unpublished work. All rights reserved.

BMC Software, the BMC Software logos, and all other BMC Software product or service names areregistered trademarks or trademarks of BMC Software, Inc.

All other trademarks belong to their respective companies.

BMC Software considers information included in this documentation to be proprietary andconfidential. Your use of this information is subject to the terms and conditions of the applicableEnd User License Agreement for the product and the proprietary and restricted rights noticesincluded in this documentation.

Restricted Rights Legend

U.S. Government Restricted Rights to Computer Software. UNPUBLISHED -- RIGHTS RESERVEDUNDER THE COPYRIGHT LAWS OF THE UNITED STATES. Use, duplication, or disclosure of any dataand computer software by the U.S. Government is subject to restrictions, as applicable, set forthin FAR Section 52.227-14, DFARS 252.227-7013, DFARS 252.227-7014, DFARS 252.227-7015, andDFARS 252.227-7025, as amended from time to time. Contractor/Manufacturer is BMC Software,Inc., 2101 CityWest Blvd., Houston, TX 77042-2827, USA. Any contract notices should be sent to thisaddress.

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Customer Support

You can obtain technical support by using the Support page on the BMC Software Web site or bycontacting Customer Support by telephone or e-mail.

Support Web Site

You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http://www.bmc.com/support_home. From this Web site, you can:

Read overviews about support services and programs that BMC Software offers

Find the most current information about BMC Software products

Search a database for problems similar to yours and possible solutions

Order or download product documentation

Report a problem or ask a question

Subscribe to receive e-mail notices when new product versions are released

Find worldwide BMC Software support center locations and contact information, including e-mail addresses, fax numbers, and telephone numbers

You can also access product documents and search the Knowledge Base for help with an issue at http://www.sentrysoftware.com

Support by Telephone or E-mail

In the United States and Canada, if you need technical support and do not have access to the Web,call 800 537 1813. Outside the United States and Canada, please contact your local support centerfor assistance. To find telephone and email contact information for the BMC Software supportcenter that services your location, refer to the Contact Customer Support section of the Supportpage on the BMC Software Web site at http://www.bmc.com/support_home.

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http://www.bmc.com/support_home


http://www.sentrysoftware.com


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Table of Contents.....................................................................................................................................................................................10User Goals and Features

.....................................................................................................................................................................................11Product at a Glance

.....................................................................................................................................................................................12Supported Platforms

.....................................................................................................................................................................................13Prerequisites

.....................................................................................................................................................................................17Importing the Monitoring Solution into Central Administration

.....................................................................................................................................................................................18Creating the Installation Package

.....................................................................................................................................................................................19Downloading the Installation Package

.....................................................................................................................................................................................19Installing the Package

.....................................................................................................................................................................................21Configuring Monitor Settings

.......................................................................................................................................................................................25Customizing the Discovery and Polling Intervals

.......................................................................................................................................................................................27Disabling Monitor Types

.......................................................................................................................................................................................29Enabling/Disabling Volumes and LUNs Monitoring

.......................................................................................................................................................................................31Configuring the Discovery and Collect Timeouts

.......................................................................................................................................................................................33Defining a Maximum Number of Performance Instances

.......................................................................................................................................................................................35Enabling the Debug Mode

.......................................................................................................................................................................................36Managing Advanced Configuration Variables

.......................................................................................................................................................................................40Scheduling Automatic Reports

.......................................................................................................................................................................................42Configuring Alert Actions

.....................................................................................................................................................................................43Monitoring your Storage Environment

.......................................................................................................................................................................................46Creating Consolidated Data Views with Dashboards

......................................................................................................................................................................47Identifying Aggregates with Space Reservation Enabled

......................................................................................................................................................................49Reclaiming Space of Unused LUNs

......................................................................................................................................................................52Reporting Disk Space Consumption

......................................................................................................................................................................54Checking Available Spare Disks

......................................................................................................................................................................56Checking Disks Health

......................................................................................................................................................................59Detecting High Processor Utilization

.....................................................................................................................................................................................64NetApp Filers KM

.......................................................................................................................................................................................657-Mode

......................................................................................................................................................................65NetApp Aggregate

......................................................................................................................................................................66NetApp CIFS

......................................................................................................................................................................67NetApp Controller

......................................................................................................................................................................69NetApp Disk

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......................................................................................................................................................................70NetApp Ethernet Port

......................................................................................................................................................................71NetApp Fan

......................................................................................................................................................................72NetApp FC Port

......................................................................................................................................................................74NetApp Filer

......................................................................................................................................................................75NetApp Host Adapter

......................................................................................................................................................................76NetApp iSCSI

......................................................................................................................................................................77NetApp iSCSI Port

......................................................................................................................................................................78NetApp LUN

......................................................................................................................................................................79NetApp NDMP

......................................................................................................................................................................80NetApp NFS

......................................................................................................................................................................81NetApp NVRAM

......................................................................................................................................................................82NetApp Plex

......................................................................................................................................................................83NetApp Power Supply

......................................................................................................................................................................84NetApp Processor

......................................................................................................................................................................85NetApp Qtree

......................................................................................................................................................................86NetApp Quota

......................................................................................................................................................................86NetApp Shelf

......................................................................................................................................................................87NetApp SIS Volume

......................................................................................................................................................................88NetApp Snapmirror

......................................................................................................................................................................89NetApp Snapvault

......................................................................................................................................................................90NetApp Temperature

......................................................................................................................................................................91NetApp vFiler

......................................................................................................................................................................92NetApp Voltage

......................................................................................................................................................................92NetApp Volume

.......................................................................................................................................................................................97C-Mode

......................................................................................................................................................................97NetApp Cluster Aggregate

......................................................................................................................................................................98NetApp Cluster CIFS

......................................................................................................................................................................99NetApp Cluster

......................................................................................................................................................................100NetApp Cluster Disk

......................................................................................................................................................................101NetApp Cluster Ethernet Port

......................................................................................................................................................................103NetApp Cluster Fan

......................................................................................................................................................................103NetApp Cluster FC Port

......................................................................................................................................................................104NetApp Cluster Host Adapter

......................................................................................................................................................................105NetApp Cluster iSCSI

......................................................................................................................................................................106NetApp Cluster iSCSI Port

......................................................................................................................................................................107NetApp Cluster LUN

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......................................................................................................................................................................108NetApp Cluster NFS

......................................................................................................................................................................109NetApp Node

......................................................................................................................................................................111NetApp Cluster Root Volume

......................................................................................................................................................................115NetApp Cluster NVRAM

......................................................................................................................................................................116NetApp Cluster Plex

......................................................................................................................................................................116NetApp Cluster Power Supply

......................................................................................................................................................................117NetApp Cluster Processor

......................................................................................................................................................................117NetApp Cluster Qtree

......................................................................................................................................................................118NetApp Cluster Quota

......................................................................................................................................................................118NetApp Cluster Shelf

......................................................................................................................................................................119NetApp Cluster SIS Volume

......................................................................................................................................................................120NetApp Cluster Snapmirror

......................................................................................................................................................................120NetApp Cluster Temperature

......................................................................................................................................................................121NetApp Cluster Voltage

......................................................................................................................................................................121NetApp Cluster Volume

......................................................................................................................................................................126NetApp Vserver

.......................................................................................................................................................................................127Managing Baselines and Key Performance Indicators

Release Notes for v3.3.03

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Fixed IssuesSENNA-2377 - The node status did not reflect hardware failures.

SENNA-2345 - The disk status was not accurate in Cluster mode.

Overview

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The pages in this section provide a high-level overview of the product.

User Goals and Features

Product at a Glance

Prerequisites

Supported Platforms

Note that for convenience and brevity, reference to TrueSight Operations Management - NetApp Storage,may also be made as NetApp Storage Monitoring.

User Goals and FeaturesTrueSight Operations Management - NetApp Storage allows you to view, monitor, and manageyour entire NetApp storage environment by making available current and historical informationthrough a centralized console.

TrueSight Operations Management - NetApp Storage enables you to manage the followingaspects of your environment:

Array activity statistics (network, disk activity, backups, processor utilization, etc.)

File System monitoring (space consumption, available snapshots, quotas, etc.)

Per-protocol statistics (CIFS, NFS, fiber, etc.)

Mirroring reports (Snapmirror and Snapvault activity and traffic, etc.)

LUN Statistics (statistics report on read/write usage over the past days/hours, mapping)…

Cluster monitoring (interconnection status, partner status)…

11 User Goals and Features

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Product at a GlanceTrueSight Operations Management - NetApp Storage provides current and historical informationthrough a centralized console so you can easily view and manage your entire NetAppenvironment. The product collects and brings critical performance data and useful metrics intothe BMC TrueSight Operations Management environment and enables you to be warnedwhenever a problem occurs in your NetApp environment.

TrueSight Operations Management - NetApp Storage Architecture Diagram

TrueSight Operations Management - NetApp Storage:

Collects NetApp Filers hardware and performance metrics and bring them into your BMCenvironment

Identifies performance bottlenecks (physical disks, controllers, fiber links, etc.)

Manages and helps rationalize disk space consumption

Reports on activity generated by each protocol

Analyzes overall traffic and in-depth I/Os, etc.

12Product at a Glance

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Supported PlatformsBMC Framework

BMC ProactiveNet 9.0 and higher

BMC ProactiveNet Central Monitoring Administration 9.0 and higher

BMC TrueSight Operations Management 10.x

PATROL Agent

TrueSight Operations Management - NetApp Storage supports PATROL Agent v3.9 and higher.

JAVA

TrueSight Operations Management - NetApp Storage requires at least Java 1.8 and a Java RunEnvironment (JRE) to be installed on the same system that the PATROL Agent.

You can download the Java Runtime Environment along with the monitoring solution from the Sentry Software Website.

NetApp Storage Devices

TrueSight Operations Management - NetApp Storage supports NetApp storage filers with DataONTAP up to version 9 (both 7-mode and C-mode)

Filers from other vendors that have an OEM agreement with NetApp are also supported.

http://www.sentrysoftware.com/Products/EMCKM_Downloads.asp

13 Supported Platforms

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PrerequisitesUser Privileges

7-Mode

To monitor a NetApp storage system in 7-mode, you need to:

Create a user with read-only access to the DATA ONTAP API

Enable TLS on NetAPP

Creating a user with read-only access to the DATA ONTAP API

Copy-paste the following command lines into the NetApp CLI:

1. Create a new role to access the Data ONTAP API used by TrueSight Operations Management -NetApp Storage:

> useradmin role add newrole -a login-http-admin,api-license-list-info,api-system-

get-version,api-perf-object-get-instances,api-aggr-list-info,api-volume-list-

info,api-lun-list-info,api-lun-map-list-info,api-qtree-list,api-system-get-info,api-

storage-adapter-get-adapter-list,api-storage-adapter-get-adapter-info,api-net-config-

get-active,api-fcp-adapter-list-info,api-fcp-adapter-stats-list-info,api-cifs-list-

config,api-iscsi-service-status,api-iscsi-adapter-list-info,api-nfs-status,api-sis-

status,api-snapmirror-get-status,api-snapvault-primary-destinations-list-info,api-

storage-shelf-list-info,api-disk-list-info,api-storage-shelf-environment-list-

info,api-vfiler-list-info,api-cifs-status,api-vfiler-get-status,api-snapvault-

primary-get-relationship-status,api-quota-report,api-snapshot-volume-info,api-volume-

autosize-get

2. Create a new group using the previously created role:> useradmin group add newgroup -c "adding group for newuser" -r newrole

3. Create a new user in the previously created group:> useradmin user add newuser -g newgroup

Enabling TLS on NetApp (7-Mode only)

Data ONTAP supports SSLv3 and TLS (disabled by default) to secure its connection with TrueSightOperations Management - NetApp Storage. When using Java 1.8, which no longer uses SSLv3 butTLS, TrueSight Operations Management - NetApp Storage cannot connect to Data ONTAP. Toguarantee the correct operation of TrueSight Operations Management - NetApp Storage, youwill have to first enable TLS. For more information, please refer to the NetApp documentation.

C-Mode:

To monitor a NetApp storage system in C-Mode, you need to create a user with read-only accessto the Data ONTAP API.

https://library.netapp.com/ecmdocs/ECMP1368862/html/GUID-3E07D3F8-6A05-49C0-BF92-9C88BA252E1F.html

14Prerequisites

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When using Data ONTAP v7.x and 8.x


>::security >login create -username newuser -application http -authmethod password -role readonly

>::security >login create -username newuser -application ontapi -authmethod password -role readonly

When using Data ONTAP v9


security login create -user-or-group-name tsco -application ontapi -authentication-method password -role readonly

security login create -user-or-group-name tsco -application http -authentication-method password -role readonly

or add a user in NetApp OnCommand System Manager with the following login methods:

Other ComponentsJava 1.8 or higher

Installing the Monitoring Solution

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Once the latest version of the solution has been loaded into Central Monitoring Administration,administrators can create all the installation packages required for their different operatingsystems and platforms and save them for later use in the Monitoring Installation Packages list.These packages can then be deployed to multiple computers. Administrators just have toconnect to TrueSight Operations Management from the server where they want to install thepackage, download it and launch the installation.

This section describes the different steps to follow to install NetApp Storage Monitoring:

Importing NetApp Storage Monitoring into Central Monitoring Administration

Creating the Installation Package

Downloading the Installation Package

Installing the Package

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Importing the Monitoring Solutioninto Central AdministrationThe TrueSight Central Monitoring Repository includes the current versions of TrueSightOperations Management - NetApp Storage that you can use with BMC TrueSight. If the versionavailable in the Repository does not correspond to the latest one, you will have to manuallyimport it:

1. Log on to the BMC TrueSight Operations Management Console.

2. Launch Central Monitoring Administration.

3. Click the Repository drawer and select Manage Repository.

4. Check that the version of the BMC component available is actually the latest one. If not,download the latest version corresponding to your operating system (Windows or UNIX/Linux) available on the Sentry Software Website.

5. From TrueSight Operations Management, click Import .

6. Select Single solution.

7. Browse to the .zip source file.

8. Click Import.

The selected archive file is imported to the repository.

http://www.sentrysoftware.com/support/product-lifecycle.asp

18Importing the Monitoring Solution into CentralAdministration

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Creating the Installation PackageThe installation package to deploy to managed systems can be created directly from TrueSightOperations Management:

1. Log on to TrueSight Operations Management

2. Click the Repository drawer and select Deployable Package Repository.

3. Click Add .

4. Select the operating system and platform for which you want to create a package. Thecomponents available in the repository for the selected operating system and platform aredisplayed.

5. Select the Installation Package Component:

From the Available components list, select the relevant component.

From the Version list, select the latest version.

Click the right arrow button to move the component into the Selected Components list.By default, the appropriate BMC PATROL Agent for the operating system and platform thatyou chose is included in the Selected components list.

Click Next. The Add Component Installation Package wizard are displayed.

6. Go through the wizard and specify the required PATROL information. The InstallationPackage Details is displayed.

7. Verify that:

the operating system and platform are correct

the components that you want to include are listed in the Included Components list.

8. Provide the following information:

Name: Enter a unique name for the package.

(Optional) Description: Enter a description of the package. The description is displayed inthe Monitoring Installation Packages list on the Monitoring Repository window.

Format: Select a file compression format for the package.

9. Click Save Installation Package.

10. Click Close. The package is now available in the Monitoring Installation Packages list.

19 Creating the Installation Package

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Downloading the Installation PackageYou can download an installation package and install the components on one or more hosts. Theinstallation runs silently with the information entered during package creation.

RecommendationIf you defined the BMC TrueSight Integration Service variable for PATROL Agents in theinstallation package, ensure the agents are started in phases. Do not start newly deployedagents all at once. Start and configure monitoring for the agents in planned phases to reducethe performance impact on the Integration Service nodes and on the BMC TrueSight Serverassociated with the automatic workflow process.

1. Log on to TrueSight Operations Management from the computer on which the PATROL Agentis installed or to be installed.

2. Click the Repository drawer and select Deployable Package Repository.

3. (Optional) To filter the list of installation packages, select an operating system from the Filter by Operating System list.

4. Click the link for the installation package that you want to download.

5. Through the browser's download dialog box, save the installation package.

Installing the PackageThis chapter provides a step by step procedure to install a monitoring solution package:

1. From the computer on which you want to install the package, log on to TrueSight OperationsManagement.

2. (Optional) To filter the list of installation packages, select an operating system from the Filter by Operating System list.

3. Click the link for the installation package that you want to download.

4. Through the browser's download dialog box, save the installation package in a temporaryfile.

5. Extract the installation package that is appropriate for your operating system. The package isextracted to the bmc_products directory on the current host.

6. From the bmc_products directory, run the installation utility for your operating system:

(UNIX or Linux) RunSilentInstall.sh

(Microsoft Windows) RunSilentInstall.exe

The package is installed on the current host. If the package includes a BMC PATROL Agent, theagent sends a configuration request by passing its tags to Central Monitoring Administration, viathe Integration Service. Central Monitoring Administration evaluates policies that match thetags, determines the final configuration to be applied, and sends the configuration informationback to the agent. Monitoring is based on the configuration information received by the agent.

Configuring After Installation

21 Configuring Monitor Settings

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Configuring Monitor SettingsThe configuration of Monitor Types is performed through policies. Policies enable you to deployconfigurations on PATROL Agents and monitoring solutions, such as NetApp Storage Monitoringin an automated way. Policies are designed to define and configure monitoring criteria and applythem to selected PATROL Agents. The configuration criteria are automatically pushed to thePATROL Agents on which the policy is applied. When a monitoring policy is applied to a PATROLAgent, the device is automatically added to the list of monitored devices.

To create a monitoring policy1. Log on to the TrueSight console.

2. In the navigation pane, expand Configuration and select Infrastructure Policies.

3. In the Infrastructure Policies page, ensure that the Monitoring tab is selected and clickCreate Policy.

4. In the Create Monitoring Policy page, specify the monitoring policy properties:

Step 1 - Define the General Properties

Property Description

Name Name for the policy. The policy names must be unique. In an environment with tenants, thepolicy names must be unique for a single tenant. It is a mandatory field.

Description (Optional) A brief description about the policy.

Associated UserGroup

Name of the user group that is associated with the PATROL Agents as defined in theAuthorization Profile or in the PATROL Agent ACLs. The policy is applicable to thesePATROL Agents.

Share with UserGroup

Specify whether this policy is to be shared with the users across the associated usergroup or not. This property can be viewed in READ-ONLY mode by other users of theassociated user group. Only the owner of the policy can modify this property.

Precedence Priority of the policy. Based on the precedence number that you configure, theconfiguration is applied to the PATROL Agents and the Infrastructure Management servers.The precedence number ranges from 0 to 999. A lower number indicates a higherprecedence. The default value is 900.The configuration from a policy with a higher precedence overrides the configuration froma policy with a lower precedence. If two policies have the same precedence number, thenthe configuration from the latest created policy takes priority.

Enable Policy Indicates whether the policy is enabled or disabled. By default, the policy is enabled. Ifyou disable a policy when you create it, the policy configurations are not applied to thePATROL Agents and the Infrastructure Management Servers. If you disable any existingpolicy, the policy configurations are removed from the PATROL Agents and theInfrastructure Management servers, where the policy was applied.

Step 2 - Select the PATROL AgentsDefine conditions to select the PATROL Agents on which you want to apply the policy:

22Configuring Monitor Settings

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1. Select a property.

2. Select an operator to create the condition. The available operators depend on the propertythat you select.

3. Specify a value for the selected property.

4. (Optional) To add more than one condition, click the button, and perform the earliersteps.

5. (Optional) To group the conditions, use the parentheses and Boolean operators from theircorresponding lists.

The Add Monitor Types dialog box presents configuration fields for compatible BMC PATROLmonitoring solutions that are located in the Central Monitoring Repository.

Step 3 - Select the NetApp Filers KM Monitor Type1. Click the Monitoring tab.

2. Click Add Monitoring Configuration.

3. In the Add Monitoring Configuration dialog box, configure the properties:

From the Monitoring Solution menu, select NetApp Storage.

From the Version menu, select the required version.

The Monitor Profile is automatically selected.


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Step 4: Add a Monitoring Configuration1. In the NetApp Filer Configuration section, click Add to open the NetApp Filer settings panel.

NetApp Filer Global Settings

2. In the Global Settings section, identify the NetApp Filer you wish to monitor:

Enter the Hostname or IP address of the NetApp Filer in C-Mode or the Hostname or IPaddress of the first controller in 7-Mode.

(7-Mode only) Enter the Partner Hostname or IP address of the second controller of theNetApp Filer.

Provide the port number used by the Data ONTAP Service. By default, the Data ONTAPService uses port 443 with encryption or port 80 without encryption.

Select the Encryption option to encrypt your connection data.

Enter the Username and Password that will be used to connect to the NetApp Filer.

3. (Optional) - Customize the following settings:

Discovery and Polling Intervals

Monitor Types Monitoring Conditions

Volumes/LUNs Monitoring Conditions


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Discovery and Collect Timeouts

Maximum Number of Performance Instances

4. Click OK to save your settings.

Step 5: Configure other settings1. From the Add Monitoring Configuration panel, you can perform the following operation:

Enable/disable the debug mode

Manage configuration variables

Schedule automatic reports

Configure global alert actions

2. Click OK to validate.

To edit a monitoring policy1. Log on to the TrueSight console.

2. In the navigation pane, expand Configuration and select Infrastructure Policies.

3. In the Infrastructure Policies page, locate the monitoring policy you wish to modify, click its

action button and click Edit.

4. In the Edit Monitoring Policy page, locate the monitoring configuration you wish to modify

and click its action button to access the monitoring options panel.

5. Customize the configuration.

6. Click Save to apply your changes to the selected PATROL Agent(s).


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Customizing the Discovery and PollingIntervalsTrueSight Operations Management - NetApp Storage periodically performs discoveries to detectnew components in your monitored environment. By default, the solution runs a discovery everyhour, but you can customize this interval to match your specific needs.

NetApp Storage Monitoring also polls the managed systems to collect hardware health data. Bydefault, the polling interval for this "data-collect" is set to every 2 minutes.

According to the Data ONTAP Mode, 7-Mode or C-Mode, the discovery and polling intervals will apply toeither the NetApp Filer or the entire cluster.


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To customize the discovery and polling intervals1. Create a new policy or edit an existing policy.

2. In the Add Monitoring Configuration panel, scroll down to the Optional Settings section.

Customizing the Discovery and Polling Intervals

3. Enter the frequency (in minutes) of the discovery process. By default, the discovery intervalis set to 60 minutes.

4. Enter the interval at which the solution must poll the managed systems to collect hardwarehealth data. By default, the polling interval is set to 2 minutes.

A low polling interval increases the duration of the collection process.



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Disabling Monitor TypesBy default, the solution discovers and monitors all the monitor types, which may slow down datacollection. To improve performance, NetApp Storage Monitoring enables you to disable thefollowing monitor types: NetApp SIS Volume, NetApp Cluster SIS Volume, NetApp Disk, andNetApp Cluster Disk.

To disable monitor types1. Create a new policy or edit an existing policy.


Enabling/Disabling Monitor Types Monitoring


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1. In the Disable Monitor Types field, enter the list of Monitor Types you wish to disableseparated by comma (,). For example: Sis,Disk for 7-Mode or ClusterSis,ClusterDisk for C-Mode). Possible values are:

Enter to disable this Monitor Type

7-Mode

Sis NetApp Volume

Disk NetApp Disk

PowerSupply NetApp PowerSupply

Quota NetApp Quota

Temperature NetApp Temperature

Voltage NetApp Voltage

C-Mode

ClusterSis NetApp Cluster Volume

ClusterDisk NetApp Cluster Disk

ClusterPowerSupply NetApp Cluster PowerSupply

ClusterQuota NetApp Cluster Quota

ClusterTemperature NetApp Cluster Temperature

ClusterVoltage NetApp Cluster Voltage


NetApp Storage Monitoring will not discover or collect performance data for the elementscorresponding to the disabled Monitor Types.


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Enabling/Disabling Volumes and LUNsMonitoringBy default, the solution discovers and monitors all volumes and LUNs in the NetApp Filers.Monitoring a very large number of volumes may represent an important workload to the Agentsand the TrueSight OM servers. NetApp Storage Monitoring enables you to completely disable themonitoring of volumes/LUNs or to filter the specific volumes/LUNs you want to monitored.

To enable/disable Volumes and LUNs monitoring1. Create a new policy or edit an existing policy.



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Enabling/Disabling Volumes and LUNs Monitoring

3. Check the Disable Volumes Monitoring and/or the Disable LUNs Monitoring option(s) if youwant to completely exclude all volumes and/or LUNs from your monitored environment tolimit the number of volume/LUN instances created and therefore reduce the systemresource consumption. Discovery and collect requests as well as any other operations will nolonger be performed on volumes and/or LUNs.


To filter monitored volumes

You can filter the volumes that will be monitored by excluding volumes you do not want tomonitor or identifying those you want to keep on monitoring:

1. In the Exclude Volumes field, enter the names of the volumes that will be excluded frommonitoring process. A regular expression can also be used to identify volumes.

2. In the Keep Only Volumes field, enter the names of the volumes to be monitored. A regularexpression can also be used to identify volumes.



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Configuring the Discovery and CollectTimeoutsTrueSight Operations Management - NetApp Storage periodically performs discoveries to detectnew components in your monitored environment and launches a collect process to gather healthand performance metrics. In order to optimize the monitoring on large environment, you cancustomize the discovery and the collect timeouts to specify how long the processes are expectedto run.


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To customize the discovery and collect timeouts1. Create a new policy or edit an existing policy.


Customizing Discovery and Collect Timeouts


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3. In the Discovery Timeout field, specify the number of minutes after which the discoveryshould be stopped. By default the discovery timeout is set to 6000 minutes. When thetimeout is reached for the first time, the Collection Status attribute of the NetApp Filer orNetApp Cluster Monitor Type is set to 2 (Failure) and triggers an alert.

4. In the Collect Timeout field, specify the number of minutes after which the collect should bestopped. By default the collect timeout is set to 6000 minutes. When the timeout is reached,the Collection Status attribute of the of the NetApp Filer or NetApp Cluster Monitor Type isset to 2 (Failure) and triggers an alert.


Defining a Maximum Number of PerformanceInstancesBy default, NetApp Storage Monitoring processes a maximum of 200 instances by performancerequest for Cluster Volumes, Cluster LUNs, and Cluster Disks. In large environment, it may beconvenient to increase the number of instances processed in a single performance request tooptimize the collection duration.


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To define the maximum number of performance instances1. Create a new policy or edit an existing policy.


Defining the Maximum Number of Performance Instances

3. Defining the Maximum Number of Performance Instances

4. In the Maximum Performance Instances section, enter the maximum number of instancesthat NetApp Storage Monitoring will process by performance request. By default, this optionis set to 200 instances. It can be increased to a maximum of 500 instances.



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Enabling the Debug ModeWhen you encounter an issue and wish to report it to Sentry Software, you will be asked toenable the Debug Mode and provide the debug output to the Sentry Software support team.

To enable the debug mode1. Create a new policy or edit an existing policy.

2. Click Add Monitoring Configuration panel and scroll down to the Advanced Settings section.

Enabling the Debug Mode

3. Select the Enable Debug Mode option. The solution will store debug information in a log file.By default debug files are stored in the %PATROL_HOME%\log folder.

4. In the Debug End Time field, enter the date and time at which the system must stop loggingdebug information. Required format: yyyy/mm/dd hh:mm:ss.


For the debug mode to be enabled, the Enable Debug Mode must be checked and the Debug End Timemust be properly set to a date and time in the future.


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Managing Advanced Configuration VariablesAdvanced configuration variables are used to manually set variables that are not availablethrough the TrueSight standard interface.

These variables should only be set when instructed so by Sentry Software Support.

List of available configuration variables

Variables DefaultValue

Description

collectionHubHeapSizeMax

1024 Maximum heap size in megabytes allocated to the Java Collection Hub.

collectionHubHeapSizeMin

None Minimum heap size in megabytes allocated to Java Collection Hub.Default: Not set

collectionHubOverrideJavaCommandLine

None Command line used by the monitoring solution to launch the JavaCollection Hub. Default: Not setThis variable should only be set if instructed by Sentry Support.

defaultReinitializationOptions

None List of default options to be executed by TrueSight OperationsManagement - NetApp Storage on reinitialization.

resetThresholds

resetThresholdManagementMode

resetAlertActions

resetOtherAlertSettings

resetDebugMode

resetRemovedPausedObjectList

resetReport

resetSecuritySettings

resetJavaSettings

Insert a colon “;” between the variable and its value: “resetThresholds;1”;and if you enter multiple variables, they need to be separated by acarriage return.

disableJRECheck 0 = JREvalidationtestsenabled

When set to 1, disable the validation tests of the JRE used by themonitoring solution to run Java code. This can be used to force themonitoring solution to use a non-Sun or non-Oracle JRE.

disablePslExecuteBugWorkaround

0 =activated

When set to ‘1’, deactivates the workaround in the monitoring solution fora bug in the PslExecute() PSL function.


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Variables DefaultValue

Description

If the monitoring solution detects that the version of the PATROL Agent isaffected by the PslExecute() bug, it uses an alternate technique to createasynchronous threads with the event_trigger() function and the RemPslstandard event. The disablePslExecuteBugWorkaround variable disablesthis workaround.

forceClassicConfigMode

0 =disabled

When the monitoring solution is used with TrueSight OM, all the KMconfiguration menus are disabled in the PATROL Consoles. To enable them,set the forceClassicConfigMode variable to 1.

javaPath None Path to the folder containing the Java executable used by the CollectionHub.Default: Not set (The monitoring solution will search for a suitable JREautomatically).

javaPassword None Password associated to the javaUsername variable.

javaUsername None Username used to launch the Java Collection Hub.Default: Not set.

pausedObjectList n/a List of the PATROL object path of the paused objects. (i.e. for which nocollection will be performed).

productVersion n/a Indicates the version level of the configuration. This should always matchwith the monitoring solution version. The monitoring solution uses thisvariable to perform migration operations on the configuration variables.The variable is automatically set by the monitoring solution during itsinitialization.

pscommand n/a Command used on UNIX/Linux systems to retrieve the list of the currentlyrunning processes.Note: This command is used for debug purpose.

removedObjectList

None List of instances that have been removed from the monitoring environmentthrough the 'Remove' KM Command through a standard PATROL console.Default: Not set.

retryDiscoveryAfterNTimes

5 Specifies the maximum number of retries when the discovery fails.

startupDelay 0 second To specify the number of seconds that TrueSight Operations Management -NetApp Storage will wait before starting its discovery. This variable maybe useful on fast booting computers where the NetApp Filer starts after theKM and triggers an alert.


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To set a configuration variable1. Create a new policy or edit an existing policy.

2. Click Add Monitoring Configuration and scroll down to the Advanced Configuration Variablessection and click Add to open the Configuration Variables panel:

Adding a Configuration Variable

3. In the Configuration Variables panel, enter the name of the configuration variable and enterthe value to be set. Refer to the table above to learn about all the configuration variablesyou can use to perform operations you cannot complete with the console standard userinterface.

Configuring a Variable


The Name field is case sensitive.

5. The configuration variable is then listed in the Additional Configuration Variable section:

List of Set Configuration Variables


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To edit a configuration variable

1. Click the button next to the variable you wish to modify and click Edit.

Editing a Configuration Variable

2. Change the variable value and click OK to save your settings.

To delete a configuration variable1. Click the button next to the variable you wish to remove and click Delete.

Deleting a Configuration Variable

2. Click OK to validate. The configuration variable is removed from the list.


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Scheduling Automatic ReportsTrueSight Operations Management - NetApp Storage can automatically produce text reports thatprovide detailed and valuable information about your monitored storage systems.

To schedule automatic reports1. Create a new policy or edit an existing policy.

2. Click Add Monitoring Configuration and scroll down to the Reporting section.

Scheduling Automatic Reports

3. In the Schedule section, indicate the time at which the report(s) must be generated.

4. Check the Activity report type to automatically generate the following reports. By default,activity reports are saved as SEN_NAP_activity*.csv in the %PATROL_HOME%\Log folder:

Filers Activity

Clusters Activity

Nodes Activity

Controllers Activity

Ethernet Ports Activity

FC Ports Activity

Host Adapters Activity

iSCSI Activity

NVRAM Activity

Vservers Activity

vFilers Activity

Volumes Activity

LUNs Activity

5. Check LUNs Mapping Table to automatically generate a mapping table of LUNs to hosts. The.csv file generated for this report consists in the following comma-separated data: Array,


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Hostname, Host, WWN/IQN, LUN, FC Ports, Size and Status. By default, LUNs Mapping Tablereports are saved as SEN_NAP_LUNS_mapping_table*.csv in the %PATROL_HOME%\Logfolder.


Updating a policy that set the scheduling options of a report purges the report configuration variablesand stops the report process.

The history retention period can be set f rom the PATROL Console or f rom the PATROL Agent using aconf iguration variable. The default collection (retention) period is one day. Whenever a stored attributevalue exceeds its retention period, it is automatically deleted from the attribute history f ile. Refer to BMCdocumentation for details.


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Configuring Alert ActionsAlert Actions enable you to choose specific actions to be executed when a storage problem isdetected. Using alert actions, you can customize the way a storage problem notification isperformed.

NetApp Storage Monitoring can be configured to run one, several, or all types of alert actionswhen an alert is triggered regarding the monitored storage system.

To set the alert actions you want the solution to perform when aproblem occurs1. Create a new policy or edit an existing policy.

2. Click Add Monitoring Configuration and scroll down to the Global Alert Settings section.

Configuring Alert Actions

3. In the Events section, select the type of event you want the solution to trigger Upon aStorage Problem:

A Specific PATROL Event (Specific storage problem related to a monitored component)

A STD 41 PATROL Event (Standard 41 event)

No Event

These events are generated every time a threshold is exceeded. They contain a full Storage Health Reportdetailing the fault that has occurred.

4. Select the Enable Annotations option to make the solution annotate the attribute’s graphwith a comprehensive report of the problem.


43 Monitoring your Storage Environment

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Monitoring your Storage EnvironmentThe BMC TrueSight Operations Management platform, combined with the powerful monitoringfeatures of NetApp Storage Monitoring, provides you with a visual representation of themonitored resources in your environment to give you a full picture of your SAN. The solutionproactively detects, automatically predicts, and resolves IT performance issues and sub-optimalconfigurations before users and services are negatively impacted. Integrated as a native modulefor BMC TrueSight Operations Management, NetApp Storage Monitoring monitors the physicalaspects your entire NetApp environment. It reports hardware failures and monitors keyperformance metrics. It helps you diagnose any availability issue in the SAN, and ensuresmaximum data protection by monitoring a wide range of critical components.

Viewing the Overall Activity of a Device

The BMC TrueSight Operations Management Monitoring menu gives you access to variousoptions for viewing your monitored environment: Applications, Devices, Events, Groups. Thischapter focuses on the Devices page that displays information about the NetApp devices thatTrueSight Operations Management - NetApp Storage monitors.

Log on to the BMC TrueSight Operations Management console and select Monitoring > Devices toaccess basic information for each Monitor associated with a monitored device.

Devices Page

The Devices page displays information about the devices that NetApp Storage Monitoringmonitors and a view at the overall health of the system.

44Monitoring your Storage Environment

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To drill down and view a specific device details, click the device name or the events count.

Device name: Displays the Monitors tab in the Device Details page.

Events count: Displays the Events tab in the Device Details page.

Device Details

The Device Details page displays the device name, type, DNS name, IP address, and source name.The event status and severity matrix displays the number of events in each status and severity.

Device Monitors

This page displays all the monitors that are associated with the device.The action menu allowsyou to change and sort the view. In the tile view, you can show or hide the monitor type andsource name. In the Table View, you can expand the monitor rows to drill down into the devicecomponents.


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Device Events

This page displays all the events that are associated with the device. By default, events ofCritical, Major, Minor, Warning, and Information severity and Open, Acknowledged, andAssigned status are displayed. To view events of a specific status and severity, click theappropriate event count in the events matrix.

Refer to the BMC documentation for detailed information about the BMC TrueSight OperationsManagementfeatures and options.

https://docs.bmc.com/docs/display/TSPS101/Home


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Creating Consolidated Data Views withDashboardsBMC TrueSight Operations Management provides dashboards to create consolidated andcustomized views of your monitored IT environment. Dashboards are built from dashlettemplates. Once you have selected the dashlet that corresponds to the type of view you wish tocreate, you can access a specific type of data and present it graphically.

TrueSight Operations Management - NetApp Storage monitors availability, capacity, andperformance for NetApp disk arrays. It makes this data available to you through differentdashlets for you to create a clear view of the performance and status of your storageenvironment within a private or shared dashboard. The product leverages the BMC TrueSightOperations Management unified features and capabilities to offer you a deep visibility into over200 key metrics.

When a dashlet in the dashboard identif ies a problem, it also acts as an access point to investigate andtroubleshoot the root cause.

This chapter explains how to create consolidated views for some of the most critical elements ofyour NetApp environment. Dashboards report on critical aspects of your NetApp storagesystems, and consolidate and normalize information from a variety of sources. While saving youconsiderable time and effort, a unified view can help you rapidly and proactively detect poorstorage performance and hardware failures.

TipOnce you have created a dashboard, you may want to use its settings to create anotherdashboard f or a dif f erent device. To do so, copy the dashboard f rom the Dashboards page:1. Click My Dashboards or Shared Dashboards.

2. In the action menu to the lef t of the dashboard name, select Copy Dashboard.

3. The new dashboard appears in the My Dashboards list as Copy of <DashboardName>.

The following topics describe how to create dashboards for:

Identifying Aggregates with Space Reservation Enabled

Reclaiming Space of Unused LUNs

Reporting Disk Space Consumption

Checking Available Spare Disks

Checking Disks Health

Detecting High Processor Utilization

Use cases were performed with BMC TrueSight Operations Management v.10.1.


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Identifying Aggregates with Space Reservation EnabledEnabling snapshots for a volume can sometimes lead to data loss or corruption if the additionalspace required to store the previous version(s) of the modified or deleted blocks is running out.To avoid this problem, NetApp allows administrators to reserve space in advance in the volume.As an administrator, you may need to know whether your aggregates or LUNs have this optionenabled. This information is provided by the Space Reservation Status attribute of the NetAppAggregate or NetApp LUN Monitor Types.

To view the space reservation status for one or several aggregates (or LUNs), you will need tocreate a simple one-row dashboard. Dashboards allow you to gather specific types of data anddisplay them in a consolidated graphical format. For detailed information about dashboardsoptions and features, refer to the BMC documentation.

https://docs.bmc.com/docs/display/TSPS101/Getting+started+with+dashboards


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To identify Aggregates with Space Reservation Enabled1. Login to your BMC TrueSight Operations Management console.

2. Select Dashboards from the navigation pane.

3. In the Dashboards page, click Add Dashboard or select Add Dashboard from the dashboard

action menu .

4. Enter a Title for your dashboard and configure a Global Filter, if needed.

5. Click Add Dashlet to open the dashlet library for the first column of the row.

6. From the dashlet library, select the Device Performance template, and then click Close.

Tip

To quickly retrieve a component or a parameter, enter its name in the Search Parameters f ieldand click Search.

7. Select Configure Dashlet by clicking the button.

8. In the panel of input fields and options that opens below the dashboard, enter a Title for thedashlet and specify a Refresh Rate (default is 5 minutes).

9. Select the NetApp storage device for which you wish to know the space reservation status.

10. Select the Space Reservation Status parameter for the first aggregate , and click Apply.


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11. Repeat this operation in the next column of the dashboard for another aggregate and click Save.

12. The dashboard is completed and shows the space reservation status for both selectedaggregates.

Reclaiming Space of Unused LUNs

To identify Unmapped (Orphans) LUNs

Over time, as servers connected to a SAN get decommissioned, administrators find an increasingnumber of unmapped LUNs, or volumes that are no longer used by any server. These LUNs, whileunused, still occupy disk space in the filer. Being able to identify such unmapped LUNs andreclaim the disk space uselessly consumed by these LUNs will help administrators avoidunnecessary upgrades and extensions of their filers. To know the LUNs in a filer that are notmapped to any server and therefore safe to remove, you can generate an automatic LUNsMapping Table report.

To identify Unused LUNs

When a server is decommissioned or reconfigured, its associated LUNs can stay mapped


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preventing storage administrator from accurately identifying unused LUNs. Since the solutionmonitors permanently the traffic on each LUN, it becomes easy to detect LUNs for which theactivity is null.

To identify unused LUNs, you will need to create a simple one-row dashboard. Dashboards allowyou to gather specific types of data and display them in a consolidated graphical format. Fordetailed information about dashboards options and features, refer to the BMC documentation.

1. Login to your BMC TrueSight Operations Management console.



action menu .

4. Enter a Title for your dashboard and configure a Global Filter, if needed


6. From the dashlet library, select the Monitors - Top/Bottom Performers template.



9. Select the Monitor Type for which you want to create a graph.

10. Configure the graph parameters:

In the Type field, select Top N Graph,

In the Number of Bars field, select the number of LUNs for which you need to compareactivity (default is 10),



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11. Set the Refresh Rate.

12. Select the Time Since Last Activity parameter, and click Apply.

13. The dashboard is completed and shows the top x LUNs with the higher number of days ofinactivity. Pass the mouse over a bar to view the average, high and low values for a LUN.

Storage space in LUNs with a high Time Since Last Activity value can be reclaimed. The freedstorage space is then available for other file systems created in a given storage pool.

The value collected for this attribute upon the f irst collect ref lects the number of days since any activityoccurred on the LUN/volume for the time observed by the monitoring solution, i.e. this f irst collected metricmight not ref lect the actual absence of activity on the volume.


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Reporting Disk Space ConsumptionMaking sure that a filer has enough remaining disk space available is critical for several reasons:

SAN administrators want to make sure to be able to provision disk space for new servers andusers when requested, as quickly as possible.

The filer itself may need additional disk space for specific features to work properly, likeautomatic snapshots, mirroring, etc.

Users and applications actively using a share on the filer will surely be severely impacted bythe fatal "File system is full" error message

The disk space used is permanently monitored for each aggregate and each volume with the NetApp Aggregate and NetApp Volume Monitor Types.

To determine the actual disk space consumption for a storage system, you will need to create asimple two-column dashboard. Dashboards allow you to gather specific types of data and displaythem in a consolidated graphical format. For detailed information about dashboards options andfeatures, refer to the BMC documentation.



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To Report on Disk Space Consumption on a Volume or Aggregate1. Login to your BMC TrueSight Operations Management console.



action menu .






9. Select the NetApp storage device for which you want to compare processors utilization.

10. Select the Available Capacity and the Available Capacity Percentage parameters for the firstvolume or aggregate, and click Apply.


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Tip


11. Repeat this operation in the next column of the dashboard for another volume or aggregateand click Save.

12. The dashboard is completed and shows the space consumption for the selected volumes oraggregates.

Checking Available Spare DisksTo avoid any loss of critical data, it is essential for a filer to always maintain a pool of spare disksthat can replace the faulty disk when a disk failure occurs. A filer without any left spare disk willnot be able to keep the level of data safety and performance in case of a disk failure.

The Spare Disk Count attribute reports the number of spare disks available for each filermonitored with the solution. By default, a warning is triggered when no spare disk is available(Spare Disk Count is set to zero).

To view the number of available spare disks in clusters, you will need to create a simple one-rowdashboard. Dashboards allow you to gather specific types of data and display them in aconsolidated graphical format. For detailed information about dashboards options and features,refer to the BMC documentation.



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To verify the number of available spare disks1. Login to your BMC TrueSight Operations Management console.



action menu .






9. Select the NetApp storage device for which you to know the number of spare disks.

10. Select the Spare Disk Count parameter for the first cluster , and click Apply.


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Tip


11. Repeat this operation in the next column of the dashboard for another cluster and click Save.

12. The dashboard is completed and shows the number of available spare disks for both selectedclusters.

Checking Disks HealthManufacturers use the “mean time to failure” or MTTF to indicate the operational reliability oftheir products. But the advertised MTTF of 1,000,000 hours is misleading. Recent studies showthat the average annual replacement rate for hard disks is typically between 3% and 15%.Because a disk failure can result in loss of data, unavailability and performance degradation, it ishighly recommended to monitor disks health.

To check NetApp disks health, you will need to create a simple two-row dashboard. Dashboardsallow you to gather specific types of data and display them in a consolidated graphical format.For detailed information about dashboards options and features, refer to the BMCdocumentation.




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To verify disks health1. Login to your BMC TrueSight Operations Management console.



action menu .






9. Select the NetApp storage device for which you to monitor disks health.

10. Select the Response Time parameter for the first disk, and click Apply.


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Tip


11. In the second column of the dashboard click the button, enter a tile for the dashlet andselect the same NetApp storage device as previously.

12. Select the Read and Write Operation Rate parameters for the disk you have initially chosen,and click Apply.

13. Repeat this operation (steps 5 to 12) in the next row of the dashboard for another disk andclick Save.

14. The dashboard is completed and shows the Response Time as well as the Read and WriteOperation Rate for both disks.

Add the Response Time and the Read/Write Operation Rate parameters to the same dashlet to displaymore disks in a single dashboard.


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Detecting High Processor UtilizationDetecting a high processor utilization is crucial to prevent controller to overload and cause criticalperformance degradations. To detect high processor utilization, you need to compare the actualprocessor utilization and the overall device throughput to determine which controller mayconstitute a bottleneck.


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To compare the utilization of several processors, you will need to create a simple two-columndashboard. Dashboards allow you to gather specific types of data and display them in aconsolidated graphical format. For detailed information about dashboards options and features,refer to the BMC documentation.

To Detect High Processor Utilization1. Login to your BMC TrueSight Operations Management console.



action menu .






9. Select the NetApp storage device for which you to compare processors utilization.

10. Select the Processor Utilization and the Disk Transfer Byte Rate parameters for the firstcontroller, and click Apply.



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Tip


11. Repeat this operation in the next column of the dashboard for another controller and click Save.

12. The dashboard is completed and shows the Processor Utilization and the Disk Transfer ByteRate for both controllers.

This dashboard allows you to easily compare the Processor Utilization and Disk Transfer ByteRate for two controllers . Make sure that the Processor Utilization is lower than 80%. A processorutilization over 80% highlights a potential overloaded situation and indicates that the controllermay constitutes a bottleneck for the storage system.

Verify the Disk Transfer Byte Rate of your controllers. If its value stays low – while the overallprocessor utilization is high – it indicates that the node is performing "non productive" tasks. Itthen may become critical to determine the source of activity that generates the high processorutilization.

Reference Guide

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This chapter provides statistical information about resources, operating status, and performancesmanaged by the TrueSight Operations Management - NetApp Storage. It contains tablesdescribing the attributes used in the monitoring solution, grouped by Monitor Types, andprovides a brief description of each attribute and its default settings.

Baselines and Key Performance Indicators

Some attributes are identified by default as Key Performance Indicators (KPIs) and thereforeautomatically included in the base lining calculation. To learn more about auto baselining andKPIs, please refer to the "Managing Baselines and Key Performance Indicators" chapter.

In this guide, attributes flagged as KPIs and included by default in the baseline calculationprocess are respectively identified by the following icons:

KPI

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SEN_ NAP_MAINAttributes

Name Description Unit Default AlertConditions

Attribute Type

Collection Status Status of the collection.Errors reported by thisattribute are only related toNetApp Storage Monitoringitself.

{0 = OK; 1 =Degraded; 2= Failed}

None Collection Status

* Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance inTrueSight Operations Management.

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7-ModeNetApp Aggregate

Attributes


Attribute Type

AvailableCapacityPercentage*

Percentage of capacity notconsumed in the aggregate.

Percentage(%)

None Statistics

AvailableCapacity

Total capacity not consumed inthe aggregate.

Terabytes (TB) None Statistics

ConsumedCapacityPercentage

Percentage of the total capacityconsumed in all the volumes ofthe aggregate.

Percentage(%)

Warning = 80 to90Alarm > 90

Statistics

ConsumedCapacity

Sum of the actual capacityconsumed in all the volumes ofthe aggregate.

Terabytes (TB) None Statistics

Mirror Status Overall mirror status of theaggregate.

{0 = OK; 1 =Degraded; 2 =Failed}

1 = Warning2 = Alarm

Availability

Operation Rate Total number of operations persecond.

Operations/s None Statistics

Read OperationRate

Number of read operations persecond.


SpaceReservationStatus

Indicates whether the spacereservation is enabled or not.

{0 = disabled;1 = enabled}

None Availability

Status* Status of the aggregate. {0 = OK; 1 =Degraded; 2 =Failed}


Availability

Total Files Total count of user-visible files. Files None Statistics

Used Files Number of user-visible filesused.

Files None Statistics

Write OperationRate

Number of write operations persecond.



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NetApp CIFS

Attributes


AttributeType

Operation Rate* Total number of operations persecond.


Read OperationRate



Read ResponseTime

Average response time for readoperations.

Milliseconds(ms)

Warning ≥30Alarm ≥ 100

ResponseTime

Response Time* Average response time for alloperations.

Milliseconds(ms)


ResponseTime

Status Status of CIFS.Note: This attribute is only available forNetApp Filers operated under 7-Mode.



Availability

Write OperationRate



Write ResponseTime

Average response time for writeoperations.

Milliseconds(ms)


ResponseTime


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NetApp Controller

Attributes

Name Description Unit DefaultAlertConditions

Attribute Type

CIFSOperationRate

Total number of CIFS operations per second. Operations/s

None Statistics

Disk ReadByte Rate

Bytes read per second from the disk sincethe last collect.

Megabytesper second(MB/s)

None Statistics

Disk Transfer

Byte Rate*

Total bytes read and written per second tothe disk.


None Statistics

Disk WriteByte Rate

Bytes written per second to the disk sincethe last collect.


None Statistics

FCPOperationRate

Total number of FCP operations per second. Operations/s

None Statistics

HTTPOperationRate

Total number of HTTP operations persecond.

Operations/s

None Statistics

iSCSIOperationRate

Total number of iSCSI operations persecond.

Operations/s

None Statistics

NetworkReceived ByteRate

Bytes received per second over the network. Megabytesper second(MB/s)

None Statistics

Network SentByte Rate

Bytes sent per second. Megabytesper second(MB/s)

None Statistics

NetworkTransfer Byte

Rate*

Total bytes transferred per second (sent andreceived).


None Statistics

NFSOperationRate

Total number of NFS operations per second. Operations/s

None Statistics

OperationRate

Total number of operations per second. Operations/s

None Statistics

Present Indicates whether the device is still presentor not since the last collect. This attribute isupdated at each collect.

{0 = No; 1 =Yes}

0 = Alarm Availability

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Attribute Type

ProcessorUtilization

Percentage of utilization of the CPUresource.

Percentage(%)

Warning ≥80Alarm ≥100

Statistics

ReadOperationRate

Number of read operations per second. Operations/s

None Statistics

ReadResponseTime

Average response time for read operations. Milliseconds (ms)


Response Time

ResponseTime

Average response time for all operations. Milliseconds (ms)


Response Time

WriteOperationRate

Number of write operations per second. Operations/s

None Statistics

WriteResponseTime

Average response time for write operations. Milliseconds (ms)


Response Time


For detailed information about KPI, see Managing Baselines and Key Performance Indicators.

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NetApp Disk

Attributes


AttributeType

OperationRate*

Total number of operations per second. Operations/s None Statistics

Present Indicates whether the device is stillpresent or not since the last collect. Thisattribute is updated at each collect.

{0 = No; 1 = Yes} 0 = Alarm Availability

ReadOperationRate

Number of read operations per second. Operations/s None Statistics

ReadResponseTime


Milliseconds(ms)

Warning ≥ 30Alarm ≥ 100

ResponseTime

ResponseTime*

Average response time for all operations. Milliseconds(ms)


ResponseTime

Status Status of the disk. {0 = OK; 1 =Degraded; 2 =Failed}


Availability

WriteOperationRate

Number of write operations per second. Operations/s None Statistics

WriteResponseTime


Milliseconds(ms)


ResponseTime


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NetApp Ethernet Port

Attributes


AttributeType

BandwidthUtilization

Percentage used of the available bandwidth. Percentage(%)

None Statistics

CollisionsPacket Rate

Number of collisions of packets per seconds. Packets/s None Statistics

InboundBandwidthUtilization

Percentage of inbound bandwidth used onthe Ethernet port (received bytes).

Percentage(%)

None Statistics

Link Speed Actual speed of the Ethernet port. Gigabits persecond (Gb/s)

None Statistics

Link Status Current status of the Ethernet port. Physical ports:{0 = Plugged; 1= Unplugged}

VLAN andVirtualnetworkinterfaces:{2 = Degraded;3 = Failed; 4 =OK}

1 = Warning Availability

MulticastReceivedPacket Rate

Number of multicast packets received persecond.

Packets/s None Statistics

Multicast SentPacket Rate

Number of multicast packets sent per second. Packets/s None Statistics

MulticastTransferPacket Rate

Total number of multicast packetstransferred per second (sent and received.)


OutboundBandwidthUtilization

Percentage of outband bandwidth used onthe Ethernet port (sent bytes).

Percentage(%)

None Statistics


{0 = No; 1 =Yes}


Received ByteRate

Bytes received per second. Megabytesper second(MB/s)

None Statistics

Received ErrorRate

Number of errors per second while receivingpackets.

Errors/s None Statistics

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AttributeType

ReceivedPacketDropped Rate

Number of received packets dropped persecond.


ReceivedPacket Rate

Number of packets received per second. Packets/s None Statistics

Sent Byte Rate Bytes sent per second. Megabytesper second(MB/s)

None Statistics

Sent ErrorRate

Number of errors per second while sendingpackets.


Sent PacketRate

Number of packets sent per second. Packets/s None Statistics

Transfer ByteRate*

Total bytes transferred per second (sent andreceived).


None Statistics

Transfer ErrorRate

Number of errors per second whiletransferring packets.


TransferPacket Rate*

Number of packets transferred per second. Packets/s None Statistics


NetApp Fan

Attributes


AttributeType

Present Indicates whether the device is still present ornot since the last collect. This attribute isupdated at each collect.


Speed* Speed of the fan. Revolutions perminute (RPM)

None Statistics

Status* Status of the fan. {0 = OK; 1 =Degraded; 2 =Failed}

1 =Warning2 = Alarm

Availability


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NetApp FC Port

Attributes


Attribute Type


Percentage used of the availablebandwidth.

Percentage(%)

None Statistics

ConnectedInitiators Count

Total number of initiators (hosts)connected to this port (target adapter).

Initiators None Statistics

CRC Error Rate CRC errors per second. Errors/s None Statistics

Discarded FrameRate

Number of frames discarded per second. Frames/s None Statistics

FCP Protocol ErrorRate

Number of FCP protocol errors persecond.



Percentage of inbound bandwidth usedon the FC link (received bytes).

Percentage(%)

None Statistics

Link Speed Actual speed of the FC port. Gigabyte persecond (Gb/s)

None Statistics

Link Status Indicates whether the link is up ordown.

{0 = Plugged;1 =Unplugged}

1 =Warning

Availability

Operation Rate* Total number of operations per second. Operations/s None Statistics

Other OperationRate

Total number of other operations persecond.



Percentage of outband bandwidth usedon the FC link (sent bytes).

Percentage(%)

None Statistics


{0 = No; 1 =Yes}


Read OperationRate


Received Byte Rate Bytes received per second. Megabytesper second(MB/s)

None Statistics


None Statistics

Status Status of the FC port. {0 = OK; 1 =Degraded; 2 =Failed}

1 =Warning2 = Alarm

Availability

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Attribute Type

Transfer ByteRate*

Total bytes transferred per second (sentand received).


None Statistics

Write OperationRate



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NetApp Filer

Attributes


Attribute Type

CIFS OperationRate

Total number of CIFS operations persecond.

Operations/s

None Statistics

CollectionStatus

Status of the collection. Errors reported bythis attribute are only related to NetAppStorage Monitoring itself.


None CollectionStatus

Disk Transfer

Byte Rate



None Statistics

FCP OperationRate

Total number of FCP operations persecond.

Operations/s

None Statistics

HTTPOperation Rate


Operations/s

None Statistics

iSCSIOperation Rate


Operations/s

None Statistics

NetworkTransfer Byte

Rate*

Total bytes read and written per second through the network.


None Statistics

NFS OperationRate

Total number of NFS operations persecond.

Operations/s

None Statistics

Operation Rate Total number of operations per second. Operations/s

None Statistics

Port Count Number of physical ports in the filer.

Note: This value can be used to know thenumber of required licenses for themonitoring system

Ports None Statistics

PowerConsumption*

Reports the electricity consumption of thefiler.

Watts None Statistics

Spare DiskCount

Number of spare disks available in thefiler.

Disks 0= Warning Statistics



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NetApp Host Adapter

Attributes


Attribute Type

in Use Indicates whether the adapter is in use ornot.

{0 = No; 1 =Yes}

None Statistics

OperationRate*


None Statistics


{0 = No; 1 =Yes}


Read ByteRate

Bytes read per second from the host adaptersince the last collect.


None Statistics

ReadOperationRate


None Statistics

TransferByte Rate*

Total bytes read and written per second tothe host adapter.


None Statistics

Write ByteRate

Bytes written per second to the host adaptersince the last collect


None Statistics

WriteOperationRate


None Statistics


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NetApp iSCSI

Attributes


AttributeType

OperationRate


Read ByteRate

Bytes read per second from the iSCSI ports. Megabytesper second(MB/s)

None Statistics

ReadOperationRate


ReadResponseTime

Average response time for read operations Milliseconds(ms)


ResponseTime

ResponseTime*



ResponseTime

Transfer ByteRate*

Total bytes read and written per second tothe iSCSI port.


None Statistics

Write ByteRate

Bytes written per second to the iSCSI port. Megabytesper second(MB/s)

None Statistics

WriteOperationRate


WriteResponseTime

Average response time for write operations. Milliseconds(ms)


ResponseTime


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NetApp iSCSI Port

Attributes


Attribute Type

Status* Status of the iSCSI Port. {0 = OK; 1 =Degraded; 2 =Failed}


Availability


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NetApp LUN

Attributes


AttributeType

ConsumedCapacity

Number of bytes actually consumed in the LUN. Gigabytes(GB)

None Statistics

OperationRate


OtherOperationRate

Total number of other operations per second. Operations/s None Statistics

Read ByteRate

Bytes read per second from the LUN since thelast collect.


None Statistics

ReadOperationRate


ResponseTime*



ResponseTime

SpaceReservationStatus

Space reservation status. {0 =Disabled; 1 =Enabled}

None Availability

Time SinceLast Activity

Number of days since any activity occurred onthe LUN.

Days None Statistics

Transfer ByteRate*

Total bytes read and written per second to theLUN.


None Statistics

Write ByteRate

Bytes written per second to the LUN since the lastcollect.


None Statistics

WriteOperationRate



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NetApp NDMP

Attributes


AttributeType

Opened Sessions* Total number of NDMPsessions currentlyopened. Sessions maybe running backups,restores or neither.

Sessions None Statistics


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NetApp NFS

Attributes


Attribute Type

Operation Rate* Total number of operations persecond.

Operations/s

None Statistics

Read OperationRate


Operations/s

None Statistics

Read ResponseTime


Milliseconds (ms)

Warning ≥ 30Alarm ≥100

Response Time


Milliseconds (ms)


Response Time

Write OperationRate


Operations/s

None Statistics

Write ResponseTime


Milliseconds (ms)


Response Time


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NetApp NVRAM

Attributes


Attribute Type

OperationRate*


None Statistics

ResponseTime*

Average response time for all operations.Note: This attribute is only available for NetAppFilers operated in C-Mode.

Milliseconds(ms)

Warning> 30Alarm ≥100

ResponseTime

Transfer ByteRate

Total bytes read and written per second to theNVRAM.


None Statistics


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NetApp Plex

Attributes

Name Description Unit Default Alert Conditions Attribute Type

Status* Status of the plex. {0 = OK ; 1 =Degraded 2 =Failed}


Availability

Synchronized Indicates whether theplex is currentlysynchronizing or not.

{0 = No ; 1 = Yes} None Statistics


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NetApp Power Supply

Attributes


Attribute Type

Present Indicates whetherthe device is stillpresent or not sincethe last collect. Thisattribute is updatedat each collect.

{0 = No; 1= Yes}


Status* Status of the powersupply.

{0 = OK; 1=Degraded;2 =Failed}


Availability


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NetApp Processor

Attributes

Name Description Unit Default Alert Conditions AttributeType

Present Indicates whether the device is stillpresent or not since the last collect.This attribute is updated at eachcollect.


ProcessorUtilization*


Percentage (%) Warning > 80Alarm > 90

Statistics


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NetApp Qtree

Attributes


Attribute Type

CIFS OperationRate*

Number of CIFS operations persecond.


NFS OperationRate*

Number of NFS operations persecond.


Operation Rate Total number of operations persecond.


Other OperationRate

Number of other operations persecond.



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NetApp Quota

Attributes


Attribute Type

Consumed Capacity Number of gigabytesactually consumed.

Gigabytes(GB)

None Statistics

Consumed Hard CapacityPercentage

Percentage of the hardcapacity that is actuallyconsumed.

Percentage(%)

None Statistics

Consumed Soft CapacityPercentage

Percentage of the softcapacity that is actuallyconsumed.

Percentage(%)

None Statistics

File Count Number of files countedtowards the hard and softlimit set on the quota.


Hard File Count Percentage Number of files inpercentage of the hardlimit.

Percentage(%)

None Statistics

Soft File Count Percentage Number of files inpercentage of the soft limit.

Percentage(%)

None Statistics

NetApp Shelf

Attributes


Attribute Type

Present Indicates whether the device is still present or notsince the last collect. This attribute is updated at eachcollect.

{0 = No; 1 =Yes}

0 =Alarm

Availability

Status* Status of the shelf. {0 = OK; 1 =Degraded; 2 =Failed}

1 =Warning2 =Alarm

Availability


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NetApp SIS Volume

Attributes


AttributeType

Dense Files Number of dense files in the SIS volume. Files None Statistics

Last OperationSize

Data size processed in the last SIS operation. Megabytes(MB)

None Statistics

Number OfFiles Too Small

Number of files found that are too small to bededuplicated (compressed).


Saved SpacePercentage*

Percent saving because of deduplication(compression).

Percentage(%)

None Statistics

Shared SavedBlocks

Number of blocks saved by sharing in the SIS volume. Blocks None Statistics

SIS Duration Time since the last SIS operation has begun. Seconds None Statistics

SpaceConditionLimitationCount

Number of times deduplication could not happenbecause of out of space condition.

Times None Statistics

Status* Status of the SIS volume. {0 = OK; 1 =Degraded;2 = Failed}

1 =Warning2 =Alarm

Availability


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NetApp Snapmirror

Attributes


AttributeType

Lag Amount of time since the last Snapmirrortransfer in seconds.

Seconds None Statistics

LastTransferDuration

Duration of the last Snapmirror transfer inseconds.


LastTransferSize

Size of the last Snapmirror transfer. Gigabytes (GB) None Statistics

Status* Status of the Snapmirror. {0 = OK; 1 =Degraded; 2 =Failed}

1 =Warning2 = Alarm

Availability

TransferByte Rate*

Total bytes read and written per second to theSnapmirror.

Megabytes persecond (MB/s)

None Statistics


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NetApp Snapvault

Attributes


Attribute Type

Lag Amount of time since the last Snapvaulttransfer in seconds.


Last TransferDuration

Duration of the last vaultsynchronization.


Last TransferSize

Size of the transfer for the last vaultsynchronization.

Gigabytes(GB)

None Statistics

Status* Status of the Snapvault. {0 = OK; 1 =Degraded; 2 =Failed}


Availability

Transfer ByteRate*

Total bytes read and written per secondto the Snapvault.


None Statistics


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NetApp Temperature

Attributes


Attribute Type

Status Status of the temperature sensor. {0 = OK; 1 =Degraded; 2 =Failed}

1 =Warning2 = Alarm

Availability

Temperature Status*

Status of the temperature sensor according tothe temperature thresholds settings.


1 =Warning2 = Alarm

Availability

Temperature*

Current temperature reading in degreesCelsius.

DegreesCelsius (°C)

None Statistics


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NetApp vFiler

Attributes


Attribute Type

CPU Utilization Percentage CPU time used by the vFiler. Percentage(%)

None Statistics

NetworkReceived ByteRate

Bytes received per second over thenetwork.


None Statistics

Network SentByte Rate

Bytes sent per second over the network. Megabytesper second(MB/s)

None Statistics

NetworkTransfer ByteRate

Total bytes transferred per second (sentand received) over the network.


None Statistics

Operation Rate* Total number of operations per second. Operations/s

None Statistics

OtherOperation Rate


Operations/s

None Statistics

Read Byte Rate Bytes read per second by the vFiler. Megabytesper second(MB/s)

None Statistics

Read OperationRate


None Statistics

Status Status of the vFiler. {0 = OK; 1 =Degraded;2 = Failed}


Availability

Transfer ByteRate*

Total bytes read and written per second bythe vFiler.


None Statistics

Write Byte Rate Bytes written per second by the vFiler. Megabytesper second(MB/s)

None Statistics

WriteOperation Rate


None Statistics


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NetApp Voltage

Attributes


Attribute Type

Status* Status of the voltage sensor. {0 = OK; 1 =Degraded; 2 =Failed}

1 =Warning2 = Alarm

Availability


NetApp Volume

Attributes


Attribute Type

Available CapacityPercentage

Percentage of capacity notconsumed in the volume.

Percentage(%)

None Statistics

Available Capacity Total capacity not consumedin the volume.

Gigabytes(GB)

None Statistics

Capacity Total usable capacity (inbytes) of the volume,excluding WAFL reserve andvolume snapshot reserve.

Gigabytes(GB)

None Statistics

CIFS Operation Rate Total number of CIFSoperations per second.

Operations/s

None Statistics

CIFS Read Byte Rate Bytes read per second viaCIFS from the volume.


None Statistics

CIFS ReadOperation Rate

Number of read operationsper second.

Operations/s

None Statistics

CIFS Read ResponseTime

Average response time forread operations.

Milliseconds (ms)


Response Time

CIFS Response Time Average response time for allCIFS operations.

Milliseconds (ms)


Response Time

CIFS Transfer ByteRate

Total bytes read and writtenper second via CIFS to thevolume.


None Statistics

CIFS Write Byte Rate Bytes written per second viaCIFS to the volume since thelast collect.


None Statistics

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Attribute Type

CIFS WriteOperation Rate

Number of write CIFSoperations per second.

Operations/s

None Statistics

CIFS WriteResponse Time

Average response time forCIFS write operations

Milliseconds (ms)

Warning ≥ 30 Alarm ≥ 100

Response Time

Consumed CapacityPercentage

Percentage of the capacitythat is actually consumed inthe volume.

Percentage(%)

None Statistics

Consumed Capacity Number of bytes actuallyconsumed in the volume.

Gigabytes(GB)

None Statistics

FCP Operation Rate Total number of FCPoperations per second.

Operations/s

None Statistics

FCP Read Byte Rate Bytes read per second via FCPfrom the volume since thelast collect.


None Statistics

FCP Read OperationRate

Number of FCP readoperations per second.

Operations/s

None Statistics

FCP Read ResponseTime

Average response time forFCP read operations.

Milliseconds (ms)


Response Time

FCP Response Time Average response time for allFCP operations.

Milliseconds (ms)


Response Time

FCP Transfer ByteRate

Total bytes read and writtenper second via FCP to thevolume.


None Statistics

FCP Write Byte Rate Bytes written per second viaFCP to the volume since thelast collect.


None Statistics

FCP WriteOperation Rate

Number of write FCPoperations per second.

Operations/s

None Statistics

FCP Write ResponseTime

Average response time forFCP write operations.

Milliseconds (ms)


Response Time

FlexCache Read ByteRate

Bytes read per second fromthe FlexCache since the lastcollect.


None Statistics

FlexCache WriteByte Rate

Bytes written per second tothe FlexCache since the lastcollect.


None Statistics

iSCSI OperationRate

Total number of blockprotocol operations persecond.

Operations/s

None Statistics

iSCSI Read Byte Rate Bytes read per second viablock protocol from thevolume since the last collect.


None Statistics

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Attribute Type

iSCSI ReadOperation Rate

Number of block protocolread operations per second.

Operations/s

None Statistics

iSCSI ReadResponse Time

Average response time forblock protocol readoperations.

Milliseconds (ms)


Response Time

iSCSI Response Time Average response time for allblock protocol operations.

Milliseconds (ms)


Response Time

iSCSI Transfer ByteRate

Total bytes read and writtenper second via iSCSI to thevolume.


None Statistics

iSCSI Write ByteRate

Bytes written per second viaiSCSI to the volume since thelast collect.


None Statistics

iSCSI WriteOperation Rate

Number of iSCSI writeoperations per second.

Operations/s

None Statistics

iSCSI WriteResponse Time

Average response time foriSCSI write operations.

Milliseconds (ms)


Response Time

Mirror Status Volume's mirror status. {0 = OK; 1=Degraded;2 = Failed}


Availability

NFS Operation Rate Total number of NFSoperations per second.

Operations/s

None Statistics

NFS Read Byte Rate Bytes read per second via NFSfrom the volume since thelast collect.


None Statistics

NFS Read OperationRate

Number of NFS readoperations per second.

Operations/s

None Statistics

NFS Read ResponseTime

Average response time forNFS read operations.

Milliseconds (ms)


Response Time

NFS Response Time Average response time for allNFS operations.

Milliseconds (ms)


Response Time

NFS Transfer ByteRate

Total bytes read and writtenper second via NFS to thevolume.


None Statistics

NFS Write Byte Rate Bytes written per second viaNFS to the volume since thelast collect.


None Statistics

NFS WriteOperation Rate

Number of write NFSoperations per second.

Operations/s

None Statistics

NFS Write ResponseTime

Average response time forNFS write operations.

Milliseconds (ms)


Response Time

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Attribute Type

Operation Rate Total number of operationsper second.

Operations/s

None Statistics

Read Byte Rate Bytes read per second fromthe volume since the lastcollect.


None Statistics

Read OperationRate

Number of read operationsper second.

Operations/s

None Statistics

Read Response Time Average response time forread operations.

Milliseconds (ms)


Response Time


Milliseconds (ms)


Response Time

SAN Operation Rate Total number of SANoperations per second

Operations/s

None Statistics

SAN Read Byte Rate Bytes read per second fromthe SAN since the last collect.


None Statistics

SAN Read OperationRate

Number of SAN readoperations per second.

Operations/s

None Statistics

SAN Read ResponseTime

Average response time forSAN read operations.

Milliseconds (ms)


Response Time

SAN Response Time Average response time for allSAN operations.

Milliseconds (ms)


Response Time

SAN Transfer ByteRate

Total bytes read and writtenper second via SAN to thevolume.


None Statistics

SAN Write Byte Rate Bytes written per second viaSAN to the volume since thelast collect.


None Statistics

SAN WriteOperation Rate

Number of SAN writeoperations per second.

Operations/s

None Statistics

SAN Write ResponseTime

Average response time forSAN write operations.

Milliseconds (ms)


Response Time

Snapshot ReservedCapacity Percentage

Percentage of disk space thathas been set aside asreserved for snapshot usage.

Percentage(%)


Statistics

Status Status of the volume. {0 = OK; 1=Degraded;2 = Failed}


Availability

Transfer Byte Rate* Total bytes read and writtenper second to the volume.


None Statistics

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Attribute Type

Inodes Used Number of user-visible files(inodes) used. If the volume isrestricted or offline, a value 0returned.

Inodes None Statistics

Used InodesPercentage

Percentage of user-visiblefiles (inodes) used.

Percentage(%)

None Statistics

Write Byte Rate Bytes written per second tothe volume since the lastcollect.


None Statistics

Write OperationRate

Number of write operationsper second.

Operations/s

None Statistics

Write ResponseTime

Average response time forwrite operations.

Milliseconds (ms)


Response Time


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C-ModeNetApp Cluster Aggregate

Attributes

Name Description Unit Default Attribute Type

Available Capacity Total capacity notconsumed in the aggregate.

Terabytes(TB)

None Statistics

Available CapacityPercentage*

Percentage of capacity notconsumed in the aggregate.

Percentage(%)

None Statistics

Consumed Capacity Number of bytes actuallyconsumed in the aggregate.

Terabytes(TB)

None Statistics


Percentage of the capacitythat is actually consumed inthe aggregate.

Percentage(%)

Warning >80Alarm > 90

Statistics

Mirror Status Overall mirror status of theaggregate.



Availability


Operations/s

None Statistics

Read Operation Rate Number of operation readper second.

Operations/s

None Statistics

Space Reservation Status Indicates whether the spacereservation is enabled ornot.

{0 =Disabled; 1= Enabled}

None Availability

Status* Status of the aggregate. {0 = OK; 1 =Degraded; 2= Failed}


Availability

Total Files Total count of user-visiblefiles.


Used Files Number of user-visible filesused.


Write Operation Rate Number of write operationsper second.

Operations/s

None Statistics


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NetApp Cluster CIFS

Attributes

Display Name Description Unit Default AlertConditions

Attribute Type

Administrative Status The current status of theCIFS service.

{0 = Up; 1 =Down}


Operation Rate* Total number of operationsper second.

Operations/s

None Statistics

Read Operation Rate Number of read operationsper second.

Operations/s

None Statistics


Milliseconds (ms)


Response Time

Response Time* Average response time forall operations.

Milliseconds (ms)


Response Time


Operations/s

None Statistics

Write Response Time Average response time forwrite operations.

Milliseconds (ms)


Response Time


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NetApp Cluster

Attributes

Name Decription Unit Default AlertConditions

Attribute Type

CIFS Operation Rate Number of CIFS operationsper second.

Operations/s

None Statistics

Collection Status Status of the collection.Errors reported by thisattribute are only related toNetApp Storage Monitoringitself.


None Collection Status

Disk Transfer Byte Rate Total bytes read and writtenper second to the disk.


None Statistics

FCP Operation Rate Number of FCP operationsper second.

Operations/s

None Statistics

HTTP Operation Rate Number of HTTP operationsper second.

Operations/s

None Statistics

iSCSI Operation Rate Number of iSCSI operationsper second.

Operations/s

None Statistics

Network Transfer Byte

Rate*

Total bytes read and writtenper second through thenetwork.


None Statistics

NFS Operation Rate Number of NFS operationsper second.

Operations/s

None Statistics


Operations/s

None Statistics

Port Count Number of physical ports inthe cluster.

Note: This value can be usedto know the number ofrequired licenses for themonitoring system.

Ports None Statistics

Power Consumption* Reports the electricityconsumption of the storagesystem.

Watts None Statistics

Spare Disk Count Number of spare disks inthe storage system.

Disks 0 = Warning Statistics



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NetApp Cluster Disk

Attributes


Attribute Type


Operations/s

None Statistics

Present Indicates whether thedevice is still present or notsince the last collect. Thisattribute is updated at eachcollect.

{0 = No; 1 =Yes}



Operations/s

None Statistics


Milliseconds (ms)


Response Time


Milliseconds (ms)


Response Time

Status Status of the disk. {0 = OK; 1 =Degraded; 2= Failed}


Availability


Operations/s

None Statistics


Milliseconds (ms)


Response Time


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NetApp Cluster Ethernet Port

Attributes


Attribute Type

Bandwidth Utilization Percentage used of the availablebandwidth.

Percentage(%)

None Statistics

Collisions Packet Rate1 Number of collision of packetsper seconds.

Packets/s

None Statistics

Inbound Bandwidth Utilization Percentage of inbound bandwidthused on the Ethernet port(received bytes).

Percentage(%)

None Statistics

Link Speed Actual speed of the Ethernet port. Gigabitspersecond(Gb/s)

None Statistics

Link Status Current status of the Ethernetport.

{0 =Up; 1=Down}

1 =Warning

Statistics

Multicast Received Packet Rate Number of multicast packetsreceived per second.

Packets/s

None Statistics

Multicast Sent Packet Rate Number of multicast packets sentper second.

Packets/s

None Statistics

Multicast Transfer Packet Rate Total number of multicastpackets transferred per second(sent and received.)

Packets/s

None Statistics

Outbound Bandwidth Utilization Percentage of outband bandwidthused on the Ethernet port (sentbytes).

Percentage(%)

None Statistics

Present Indicates whether the device isstill present or not since the last collect. This attribute is updatedat each collect.

{0 =No; 1= Yes}

0 = Alarm

Availability

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Attribute Type

Received Byte Rate Bytes received per second. Megabytespersecond(MB/s)

None Statistics

Received Error Rate Number of errors per secondwhile receiving packets.

Errors/s

None Statistics

Received Packet Dropped Rate Number of received packetsdropped per second.

Packets/s

None Statistics

Received Packet Rate Number of packets received persecond.

Packets/s

None Statistics

Sent Byte Rate Bytes sent per second. Mebagytespersecond(MB/s)

None Statistics

Sent Error Rate Number of errors per secondwhile sending packets.

Errors/s

None Statistics

Sent Packet Rate Number of packets sent persecond.

Packets/s

None Statistics

Transfer Byte Rate* Total bytes transferred persecond (sent and received).

Megabytespersecond(MB/s)

None Statistics

Transfer Error Rate Number of errors per secondwhile transferring packets.

Errors/s

None Statistics

Transfer Packet Rate* Number of packets transferredper second.

Packets/s

None Statistics


1 Parameter not available for NetApp Data ONTAP9 storage systems.


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NetApp Cluster Fan

Attributes


Attribute Type

Present Indicates whether the deviceis still present or not sincethe last collect. Thisattribute is updated at eachcollect.

{0 = No; 1 =Yes}


Speed* Speed of the fan. Revolutionsper minute(RPM)

None Statistics

Status* Status of the fan. {0 = OK; 1 =Degraded; 2= Failed}


Availability


NetApp Cluster FC Port

Attributes


Attribute Type


Percentage used of the availablebandwidth.

Percentage(%)

None Statistics


Percentage of inbound bandwidth usedon the FC link (received bytes).

Percentage(%)

None Statistics

Link Speed Actual speed of the FC port. Gigabit persecond (Gb/s)

None Statistics

Link Status Indicates whether the link is up ordown.

{0 = Plugged;1 =Unplugged}

1 =Warning

Availability

Operation Rate* Total number of operations per second. Operations/s None Statistics

Other OperationRate




Percentage of outband bandwidth usedon the FC link (sent bytes).

Percentage(%)

None Statistics

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Attribute Type


{0 = No; 1 =Yes}


Read OperationRate


Received Byte Rate Bytes received per second. Megabytesper second(MB/s)

None Statistics


None Statistics

Status Status of the FC port. {0 = OK; 1 =Degraded; 2 =Failed}

1 =Warning2 = Alarm

Availability

Transfer ByteRate*



None Statistics

Write OperationRate



NetApp Cluster Host Adapter

Attributes


Attribute Type

inUse Indicates whether theadapter is in use or not.

{0 = No; 1 =Yes}

None Statistics


Operations/s

None Statistics

Present Indicates whether the deviceis still present or not sincethe last collect. Thisattribute is updated at eachcollect.

{0 = No; 1 =Yes}


Read Byte Rate Bytes read per second fromthe host adapter since thelast collect.


None Statistics


Operations/s

None Statistics


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Attribute Type

Transfer Byte Rate* Total bytes read and writtenper second to the hostadapter.


None Statistics

Write Byte Rate Bytes written per second tothe host adapter since thelast collect.


None Statistics


Operations/s

None Statistics


NetApp Cluster iSCSI

Attributes


Attribute Type

ErrorPercentage*

iSCSI Protocol error percentage. Percentage(%)

None Statistics

* *Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance inTrueSight Operations Management.

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NetApp Cluster iSCSI Port

Attributes


Attribute Type

OperationRate*


ReadOperationRate


ReadResponseTime


Milliseconds(ms)

None Response Time

ResponseTime*


None Response Time

WriteOperationRate


WriteResponseTime*


Milliseconds(ms)

None Response Time

*Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance inTrueSight Operations Management.


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NetApp Cluster LUN

Attributes


Attribute Type

Consumed Capacity Number of bytes actuallyconsumed in the LUN.

Gigabytes(GB)

None Statistics


Operations/s

None Statistics

Other Operation Rate Total number of otheroperations per second.

Operations/s

None Statistics

Read Byte Rate Bytes read per second fromthe LUN.


None Statistics


Operations/s

None Statistics


Milliseconds (ms)


Response Time

Space Reservation Status Space reservation status. {0 =Disabled; 1= Enabled}

None Availability

Time Since Last Activity Number of days since anyactivity occurred on theLUN.


Transfer Byte Rate* Total bytes read and writtenper second to the LUN.


None Statistics

Write Byte Rate Bytes written per second tothe LUN.


None Statistics


Operations/s

None Statistics


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NetApp Cluster NFS

Attributes


Attribute Type


Operations/s

None Statistics


Operations/s

None Statistics


Milliseconds (ms)


Response Time


Milliseconds (ms)


Response Time


Operations/s

None Statistics


Milliseconds (ms)


Response Time



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NetApp Node

Attributes


Attribute Type

CIFS Operation Rate Total number of CIFS operations persecond.

Operations/s

None Statistics

Disk Read Byte Rate Bytes read per second from the disk sincethe last collect.

Megabytes persecond(MB/s)

None Statistics

Disk Transfer Byte

Rate*



None Statistics

Disk Write Byte Rate Bytes written per second to the disk sincethe last collect.


None Statistics

FCP Operation Rate Total number of FCP operations persecond.

Operations/s

None Statistics

HTTP OperationRate


Operations/s

None Statistics

iSCSI OperationRate


Operations/s

None Statistics

Network ReceivedByte Rate

Bytes received per second. Megabytes persecond(MB/s)

None Statistics

Network Sent ByteRate

Bytes sent per second. Megabytes persecond(MB/s)

None Statistics

Network Transfer

Byte Rate*



None Statistics

NFS Operation Rate Total number of NFS operations persecond.

Operations/s

None Statistics

Operation Rate Total number of operations per second. Operations/s

None Statistics


{0 = No;1 = Yes}


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Attribute Type

ProcessorUtilization


Percentage (%)


Statistics

Read OperationRate


None Statistics

Read Response Time Average response time for read operations. Milliseconds(ms)


Response Time

Response Time Average response time for all operations. Milliseconds(ms)


Response Time

Status Status of the cluster node {0 = OK;1 =Degraded; 2 =Failed}


Availability

Uptime Amount of time the system has been upand running.


Write OperationRate


None Statistics

Write ResponseTime


Milliseconds(ms)


Response Time




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NetApp Cluster Root Volume

Attributes


Attribute Type

Available Capacity Total capacity notconsumed in the volume.

Gigabytes(GB)

None Statistics



Percentage(%)

None Statistics


Gigabytes(GB)

None Statistics


Operations/s

None Statistics

CIFS Read Byte Rate Bytes read per second viaCIFS from the volume sincethe last collect.


None Statistics

CIFS Read Operation Rate Number of read operationsper second.

Operations/s

None Statistics

CIFS Read Response Time Average response time forread operations.

Milliseconds (ms)

Warning ≥30 Alarm ≥ 100

Response Time

CIFS Response Time Average response time forall CIFS operations.

Milliseconds (ms)


Response Time

CIFS Transfer Byte Rate Total bytes read and writtenper second via CIFS to thevolume.


None Statistics



None Statistics

CIFS Write Operation Rate Number of write CIFSoperations per second.

Operations/s

None Statistics

CIFS Write Response Time Average response time forCIFS write operations.

Milliseconds (ms)


Response Time

Consumed Capacity Number of bytes actuallyconsumed in the volulme.

Gigabytes(GB)

None Statistics



Percentage(%)

None Statistics


Operations/s

None Statistics

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Attribute Type

FCP Read Byte Rate Bytes read per second viaFCP from the volume sincethe last collect.


None Statistics

FCP Read Operation Rate Number of FCP readoperations per second.

Operations/s

None Statistics

FCP Read Response Time Average response time forFCP read operations.

Milliseconds (ms)


Response Time

FCP Response Time Average response time forall FCP operations.

Milliseconds (ms)


Response Time

FCP Transfer Byte Rate Total bytes read and writtenper second via FCP to thevolume.


None Statistics



None Statistics

FCP Write Operation Rate Number of write FCPoperations per second.

Operations/s

None Statistics

FCP Write Response Time Average response time forFCP write operations.

Milliseconds (ms)


Response Time

FlexCache Read Byte Rate Bytes read per second fromthe FlexCache since the lastcollect.


None Statistics

FlexCache Write Byte Rate Bytes written per second toFlexCache since the lastcollect.


None Statistics

Inodes Used Number of user-visible files(inodes) used. If the volumeis restricted or offline, avalue 0 returned.


iSCSI Operation Rate Total number of blockprotocol operations persecond.

Operations/s

None Statistics

iSCSI Read Byte Rate Bytes read per second viablock protocol from thevolume since the lastcollect.


None Statistics

iSCSI Read Operation Rate Number of block protocolread operations per second.

Operations/s

None Statistics

iSCSI Read Response Time Average response time forblock protocol readoperations.

Milliseconds (ms)


Response Time


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Attribute Type

iSCSI Response Time Average response time forall block protocoloperations.

Milliseconds (ms)


Response Time

iSCSI Transfer Byte Rate Total bytes read and writtenper second via iSCSI to thevolume.


None Statistics

iSCSI Write Byte Rate Bytes written per second viaiSCSI to the volume since thelast collect.


None Statistics

iSCSI Write Operation Rate Number of iSCSI writeoperations per second.

Operations/s

None Statistics

iSCSI Write Response Time Average response time iSCSIwrite operations.

Milliseconds (ms)


Response Time

Mirror Status Volume's mirror status. {0 = OK; 1 =Degraded; 2= Failed}


Availability


Operations/s

None Statistics

NFS Read Byte Rate Bytes read per second viaNFS from the volume sincethe last collect.


None Statistics

NFS Read Operation Rate Number of NFS readoperations per second.

Operations/s

None Statistics

NFS Read Response Time Average response time forNFS read operations.

Milliseconds (ms)


Response Time

NFS Response Time Average response time forall NFS operations.

Milliseconds (ms)


Response Time

NFS Transfer Byte Rate Total bytes read and writtenper second via NFS to thevolume.


None Statistics



None Statistics

NFS Write Operation Rate Number of write NFSoperations per second.

Operations/s

None Statistics

NFS Write Response Time Average response time forNFS write operations.

Milliseconds (ms)


Response Time


Operations/s

None Statistics

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Attribute Type



None Statistics


Operations/s

None Statistics


Milliseconds (ms)


Response Time


Milliseconds (ms)


Response Time

SAN Operation Rate Total number of SANoperations per second.

Operations/s

None Statistics

SAN Read Byte Rate Bytes read per second fromthe SAN since the lastcollect.


None Statistics

SAN Read Operation Rate Number of SAN readoperations per second.

Operations/s

None Statistics

SAN Read Response Time Average response time forSAN read operations.

Milliseconds (ms)


Response Time

SAN Response Time Average response time forall SAN operations.

Milliseconds (ms)


Response Time

SAN Transfer Byte Rate Total bytes read and writtenper second via SAN to thevolume.


None Statistics



None Statistics

SAN Write Operation Rate Number of SAN writeoperations per second.

Operations/s

None Statistics

SAN Write Response Time Average response time forSAN write operations.

Milliseconds (ms)


Response Time


Percentage of disk spacethat has been set aside asreserved for snapshotusage.

Percentage(%)


Statistics

Status Status of the volume. {0 = OK; 1 =Degraded; 2= Failed}


Availability


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Attribute Type



None Statistics

Used Inodes Percentage Percentage of user-visiblefiles (inodes) used.

Percentage(%)

None Statistics



None Statistics


Operations/s

None Statistics


Milliseconds (ms)


Response Time


NetApp Cluster NVRAM

Attributes


Attribute Type


Operations/s

None Statistics


Milliseconds (ms)


Response Time

Transfer Byte Rate Total bytes read and writtenper second to the NVRAM.


None Statistics


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NetApp Cluster Plex

Attributes


Attribute Type

Status* Status of the plex. {0 = OK ; 1 =Degraded 2= Failed}


Availability

Synchronized Indicates whether the plexis currently synchronizingor not.

{0 = No ; 1 =Yes}

None Statistics


NetApp Cluster Power Supply

Attributes

Display Name Description Unit Default AlertConditions

Attribute Type


{0 = No; 1 =Yes}


Status* Status of the power supply. {0 = OK; 1 =Degraded; 2= Failed}


Availability



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NetApp Cluster Processor

Attributes


Attribute Type


{0 = No; 1 =Yes}


Processor Utilization* Percentage of utilization ofthe CPU.

Percentage(%)


Statistics


NetApp Cluster Qtree

Attributes


Attribute Type

CIFS Operation Rate* Number of CIFS operationsper second.

Operations/s

None Statistics

NFS Operation Rate* Number of NFS operationsper second to the qtree.

Operations/s

None Statistics


Operations/s

None Statistics

Other Operation Rate Number of other operationsper second.

Operations/s

None Statistics


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NetApp Cluster Quota

Attributes


Attribute Type

Consumed Capacity Capacity actuallyconsumed.

Gigabytes(GB)

None Statistics

Consumed Hard CapacityPercentage

Percentage of the hardcapacity that is actuallyconsumed.

Percentage(%)

None Statistics

Consumed Soft CapacityPercentage

Percentage of the softcapacity that is actuallyconsumed.

Percentage(%)

None Statistics

File Count Number of files countedtowards the hard and softlimit set on the quota.


Hard File Count Percentage Number of files inpercentage of the hardlimit.

Percentage(%)

None Statistics

Soft File Count Percentage Number of files inpercentage of the soft limit.

Percentage(%)

None Statistics

NetApp Cluster Shelf

Attributes


Attribute Type


{0 = No; 1 =Yes}


Status* Status of the shelf. {0 = OK; 1 =Degraded; 2= Failed}


Availability



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NetApp Cluster SIS Volume

Attributes


Attribute Type

Dense Files Number of dense files in theSIS volume.


Last Operation Size Data size processed in lastSIS operation.

Megabytes(MB)

None Statistics

Number Of Files Too Small Number of files found thatare too small to bededuplicated (compressed).


Saved Space Percentage* Percent saving because ofdeduplication.

Percentage(%)

None Statistics

Shared Saved Blocks Number of blocks saved bysharing in the SIS volume.

Blocks None Statistics

SIS Duration Time since the last SISoperation has begun.


Space Condition LimitationCount

Number of timesdeduplication could nothappen because of out ofspace condition.

Times None Statistics

Status* Status of the SIS volume. {0 = OK; 1 =Degraded; 2= Failed}

1= Warning2 = Alarm

Availability


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NetApp Cluster Snapmirror

Attributes


Attribute Type

Lag Amount of time since thelast Snapmirror transfer inseconds.


Last Transfer Duration Duration of the lastSnapMirror transfer inseconds.


Last Transfer Size Size of the last SnapMirrortransfer.

Gigabytes(GB)

None Statistics

Status* Status of the Snapmirror. {0 = OK; 1 =Degraded; 2= Failed}


Availability

Transfer Byte Rate* Total bytes read and writtenper second to theSnapmirror.


None Statistics


NetApp Cluster Temperature

Attributes


Attribute Type

Status* Status of the temperaturesensor.



Availability

Temperature* Current temperaturereading in degrees Celsius.

degreesCelsius (°C)

None Statistics

Temperature Status* Status of the temperaturesensor according to thetemperature thresholdssettings.



Availability



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NetApp Cluster Voltage

Attributes


Attribute Type

Status* Status of the voltage sensor. {0 = OK; 1 =Degraded;2 = Failed}


Availability


NetApp Cluster Volume

Attributes


Attribute Type

Available Capacity Total capacity notconsumed in the volume.

Gigabytes(GB)

None Statistics



Percentage(%)

None Statistics


Gigabytes(GB)

None Statistics


Operations/s

None Statistics

CIFS Read Byte Rate Bytes read per second viaCIFS from the volume.


None Statistics

CIFS Read Operation Rate Number of read operationsper second.

Operations/s

None Statistics

CIFS Read Response Time Average response time forread operations.

Milliseconds (ms)


Response Time

CIFS Response Time Average response time forall CIFS operations.

Milliseconds (ms)


Response Time

CIFS Transfer Byte Rate Total bytes read and writtenper second via CIFS to thevolume.


None Statistics

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Attribute Type



None Statistics

CIFS Write Operation Rate Number of write CIFSoperations per second.

Operations/s

None Statistics

CIFS Write Response Time Average response time forCIFS write operations.

Milliseconds (ms)


Response Time

Consumed Capacity Number of bytes actuallyconsumed in the volume.

Gigabytes(GB)

None Statistics



Percentage(%)

None Statistics


Operations/s

None Statistics

FCP Read Byte Rate Bytes read per second viaFCP from the volume sincethe last collect.


None Statistics

FCP Read Operation Rate Number of FCP readoperations per second.

Operations/s

None Statistics

FCP Read Response Time Average response time forFCP read operations.

Milliseconds (ms)


Response Time

FCP Response Time Average response time forall FCP operations.

Milliseconds (ms)


Response Time

FCP Transfer Byte Rate Total bytes read and writtenper second via FCP to thevolume.


None Statistics



None Statistics

FCP Write Operation Rate Number of write FCPoperations per second.

Operations/s

None Statistics

FCP Write Response Time Average response time forFCP write operations.

Milliseconds (ms)


Response Time

FlexCache ReadByte Rate Bytes read per second fromthe FlexCache since the lastcollect.


None Statistics

FlexCache Write Byte Rate Bytes written per second toFlexCache since the lastcollect.


None Statistics


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Attribute Type

Inodes Used Number of user-visible files(inodes) used. If the volumeis restricted or offline, avalue 0 returned.


iSCSI Operation Rate Total number of blockprotocol operations persecond.

Operations/s

None Statistics

iSCSI Read Byte Rate Bytes read per second viablock protocol from thevolume since the lastcollect.


None Statistics

iSCSI Read Operation Rate Number of block protocolread operations per second.

Operations/s

None Statistics

iSCSI Read Response Time Average response time forblock protocol readoperations.

Milliseconds (ms)


Response Time

iSCSI Response Time Average response time forall block protocoloperations.

Milliseconds (ms)


Response Time

iSCSI Transfer Byte Rate Total bytes read and writtenper second via iSCSI to thevolume.


None Statistics

iSCSI Write Byte Rate Bytes written per second viaiSCSI to the volume since thelast collect.


None Statistics

iSCSI Write Operation Rate Number of iSCSI writeoperations per second.

Operations/s

None Statistics

iSCSI Write Response Time Average response time iSCSIwrite operations.

Milliseconds (ms)


Response Time

Mirror Status Volume's mirror status. {0 = OK; 1 =Degraded; 2= Failed}


Availability


Operations/s

None Statistics

NFS Read Byte Rate Bytes read per second viaNFS from the volume sincethe last collect.


None Statistics

NFS Read Operation Rate Number of NFS readoperations per second.

Operations/s

None Statistics

NFS Read Response Time Average response time forNFS read operations.

Milliseconds (ms)


Response Time

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Attribute Type

NFS Response Time Average response time forall NFS operations.

Milliseconds (ms)


Response Time

NFS Transfer Byte Rate Total bytes read and writtenper second via NFS to thevolume.


None Statistics



None Statistics

NFS Write Operation Rate Number of write NFSoperations per second.

Operations/s

None Statistics

NFS Write Response Time Average response time forNFS write operations.

Milliseconds (ms)


Response Time


Operations/s

None Statistics



None Statistics


Operations/s

None Statistics


Milliseconds (ms)


Response Time


Milliseconds (ms)


Response Time

SAN Operation Rate Total number of SANoperations per second.

Operations/s

None Statistics

SAN Read Byte Rate Bytes read per second fromthe SAN since the lastcollect.


None Statistics

SAN Read Operation Rate Number of SAN readoperations per second.

Operations/s

None Statistics

SAN Read Response Time Average response time forSAN read operations.

Milliseconds (ms)


Response Time

SAN Response Time Average response time forall SAN operations.

Milliseconds (ms)


Response Time

SAN Transfer Byte Rate Total bytes read and writtenper second via SAN to thevolume.


None Statistics


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Attribute Type



None Statistics

SAN Write Operation Rate Number of SAN writeoperations per second.

Operations/s

None Statistics

SAN Write Response Time Average response time forSAN write operations.

Milliseconds (ms)


Response Time


Percentage of disk spacethat has been set aside asreserved for snapshotusage.

Percentage(%)


Statistics

Status Status of the volume. {0 = OK; 1 =Degraded; 2= Failed}


Availability



None Statistics

Used Inodes Percentage Percentage of user-visiblefiles (inodes) used.

Percentage(%)

None Statistics



None Statistics


Operations/s

None Statistics


Milliseconds (ms)


Response Time


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NetApp Vserver

Attributes


Attribute Type

Operation Rate Total number ofoperations per second.

Operations/s

None Statistics

Read Byte Rate Bytes read per second bythe vServer.


None Statistics

Read Operation Rate Number of readoperations per second.

Operations/s

None Statistics

Status* Status of the vServer. {0 = OK; 1 =Degraded; 2= Failed}

1 =Warning2 = Alarm

Availability

Transfer Byte Rate* Total bytes transferredper second (sent andreceived) over thenetwork.


None Statistics

Write Byte Rate Bytes written per secondby the vServer.


None Statistics

Write Operation Rate Number of writeoperations per second.

Operations/s

None Statistics



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Managing Baselines and Key PerformanceIndicatorsTo detect abnormalities on the monitored environment, BMC TrueSight Operations Managementcalculates baselines per attribute based on values collected over a specified period of time todetermine a normal operating range. When the collected values for these parameters are out ofrange, an alert is triggered. Some attributes are identified by default as Key PerformanceIndicators and automatically included in the base lining calculation.

Managing baselines

The baseline is the expected normal operating range for an attribute of a monitor. There are twobaselines: Baseline High and Baseline Low. Baseline High represents the point at which 95% ofthe weighted average of the historical values fall below this value for the selected time period; Baseline Low represents the point at which 90% of the weighted average of historical values forthe selected time period fall above this line.

Baselines are generated for KPI attributes that have an active abnormality thresholds.

Managing Key Performance Indicators

Starting from v9.5 of BPPM, attributes that have not been initially designated in the KM as KeyPerformance Indicators (KPIs) cannot be flagged as KPIs from BPPM/TrueSight OperationsManagement. Although enabling baseline is possible through the Options > Administration >Intelligent Event Thresholds feature available in the Infrastructure Management Server operatorconsole, BMC does not recommend doing it.

Attributes for which the system calculates baselines as well as attributes considered as KPIs arerespectively identified in this documentation by the following icons:

Baselining

KPI

Troubleshooting ConnectivityIssues

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TrueSight Operations Management - NetApp Storage leverages the Data ONTAP API to collecthardware and performance information. Because some connectivity issues may exist and causeTrueSight Operations Management - NetApp Storage to fail, it is highly recommended to test theconnection to the Data ONTAP API before contacting the Sentry Support Team.

To troubleshoot connectivity issues:

1. Download the connection tool required from the Sentry Software Website. Please note thatthe connection tool requires Java v1.6 or higher.

2. Run the command java -jar troubleShooting-Tools-for-Data-ONTAP-<version>.jar to launchthe connection tool.

3. Enter the information required to connect to the system and click Test Connection.

4. Wait for the test to complete. If a connectivity issue is detected, an error message willappear. In this case, the issue encountered has nothing to do with NetApp StorageMonitoring. Check your configuration to diagnose the source of the issue.

5. Click Save As to export the connection test results into a txt file. You can then send thisinformation to the Sentry Support Team.

http://www.sentrysoftware.com/support/troubleshooting-tools.asp#

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Index

- A -Advanced Configuration variables

collectionHubHeapSizeMax 36

collectionHubHeapSizeMin 36

collectionHubOverrideJavaCommandLine 36

defaultReinitializationOptions 36

disableJRECheck 36

disablePslExecuteBugWorkaround 36

forceClassicConfigMode 36

javaPassword 36

javaPath 36

javaUsername 36

pausedObjectList 36

productVersion 36

pscommand 36

removedObjectList 36

retryDiscoveryAfterNTimes 36

startupDelay 36Advanced Settings 35

Aggregates

Space Reservation Status 47Annotate

Enable 42

Graph 42Atrributes

Operation Rate 66

Read Operation Rate 66

Read Response Time 66

Response Time 66

Status 66

Write Operation Rate 66

Write Response Time 66Attibutes 63

Attributes 107, 108, 116, 117, 118

Active Processors 109

Administrative Status 98

Available Capacity 65, 92, 97, 111, 121

Available Capacity Percentage 65, 92, 97,111, 121

Bandwidth Utilization 70, 72, 101, 103

Capacity 92, 111, 121

CIFS Operation Rate 67, 74, 85, 92, 99,109, 111, 117, 121

CIFS Read Byte Rate 92, 111, 121

CIFS Read Operation Rate 92, 111, 121

CIFS Read Response Time 92, 111, 121

CIFS Response Time 92, 111, 121

CIFS Transfer Byte Rate 92, 111, 121

CIFS Write Byte Rate 92, 111, 121

CIFS Write Operation Rate 92, 111, 121

CIFS Write Response Time 92, 111, 121

Collection Status 64, 74, 99

Collisions Packet Rate 70, 101

Connected Initiators Count 72, 103

Consumed Capacity 65, 78, 86, 92, 97,111, 118, 121

Consumed Capacity Percentage 65, 92, 97,111, 121

Consumed Hard Capacity Percentage 86,118

Consumed Soft Capacity Percentage 86,118

CPU Utilization 91

CRC Error Rate 72, 103

Dense Files 87, 119

Discarded Frame Rate 72, 103

Disk Read Byte Rate 67, 109

Disk Read Bytes 109

Disk Transfer Byte Rate 67, 74, 99, 109

Disk Transfer Bytes 109

Disk Write Byte Rate 67, 109

Disk Write Bytes 109

Error Percentage 105

FCP Operation Rate 67, 74, 92, 99, 109,111, 121

FCP Protocol Error Rate 72, 103

FCP Read Byte Rate 92, 111, 121

FCP Read Operation Rate 92, 111, 121

FCP Read Response Time 92, 111, 121

FCP Response Time 92, 111, 121

FCP Transfer Byte Rate 92, 111, 121

FCP Write Byte Rate 92, 111, 121

FCP Write Operation Rate 92, 111, 121

FCP Write Response Time 92, 111, 121

File Count 86, 118

FlexCache Read Byte Rate 92, 111

FlexCache ReadByte Rate 121

FlexCache Write Byte Rate 92, 111, 121

Hard File Count Percentage 86, 118

HTTP Operation Rate 67, 74, 99, 109

in Use 75

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Attributes 107, 108, 116, 117, 118

Inbound Bandwidth Utilization 70, 72, 101,103

Inodes Used 92, 111, 121

inUse 104

iSCSI Operation Rate 67, 74, 92, 99, 109,111, 121

iSCSI Read Byte Rate 92, 111, 121

iSCSI Read Operation Rate 92, 111, 121

iSCSI Read Response Time 92, 111, 121

iSCSI Response Time 92, 111, 121

iSCSI Transfer Byte Rate 92, 111, 121

iSCSI Write Byte Rate 92, 111, 121

iSCSI Write Operation Rate 92, 111, 121

iSCSI Write Response Time 92, 111, 121

Lag 88, 89, 120

Last Operation Size 87, 119

Last Transfer Duration 88, 89, 120

Last Transfer Size 88, 89, 120

Link Speed 72, 101, 103

Link Status 70, 72, 101, 103

Mirror Status 65, 92, 97, 111, 121

Multicast Received Packet Rate 70, 101

Multicast Sent Packet Rate 70, 101

Multicast Transfer Packet Rate 70, 101

Network Received Byte Rate 67, 91, 109

Network Received Bytes 109

Network Sent Byte Rate 67, 91, 109

Network Sent Bytes 109

Network Transfer Byte Rate 67, 74, 91, 99,109

Network Transfer Bytes 109

NFS Operation Rate 67, 74, 85, 92, 99,109, 111, 117, 121

NFS Read Byte Rate 92, 111, 121

NFS Read Operation Rate 92, 111, 121

NFS Read Response Time 92, 111, 121

NFS Response Time 92, 111, 121

NFS Transfer Byte Rate 92, 111, 121

NFS Write Byte Rate 92, 111, 121

NFS Write Operation Rate 92, 111, 121

NFS Write Response Time 92, 111, 121

Number Of Files Too Small 87, 119

Opened Sessions 79

Operation Rate 65, 67, 69, 72, 74, 75, 76,78, 80, 81, 85, 91, 92, 97, 98, 99, 100, 103,104, 106, 109, 111, 115, 117, 121, 126

Other Operation Rate 72, 78, 85, 91, 103,117

Outbound Bandwidth Utilization 70, 72,101, 103

Port Count 74, 99

Power Consumption 74, 99

Present 67, 69, 70, 71, 72, 75, 83, 84, 86,100, 101, 103, 104, 109

Processor Utilization 67, 84, 109

Read Byte Rate 70, 75, 76, 78, 91, 92, 104,111, 121, 126

Read Bytes 70

Read Operation Rate 65, 67, 69, 72, 75,76, 78, 80, 91, 92, 97, 98, 100, 103, 104,106, 109, 111, 121, 126

Read Response Time 67, 69, 76, 80, 92,98, 100, 106, 109, 111, 121

Received Byte Rate 72, 101, 103

Received Error Rate 70, 101

Received Packet Dropped Rate 70, 101

Received Packet Rate 70, 101

Response Time 67, 69, 76, 78, 80, 81, 92,98, 100, 106, 109, 111, 115, 121

SAN Operation Rate 92, 111, 121

SAN Read Byte Rate 92, 111, 121

SAN Read Operation Rate 92, 111, 121

SAN Read Response Time 92, 111, 121

SAN Response Time 92, 111, 121

SAN Transfer Byte Rate 92, 111, 121

SAN Write Byte Rate 92, 111, 121

SAN Write Operation Rate 92, 111, 121

SAN Write Response Time 92, 111, 121

Saved Space Percentage 87, 119

Sent Byte Rate 72, 101, 103

Sent Error Rate 70, 101

Sent Packet Rate 70, 101

Shared Saved Blocks 87, 119

SIS Duration 87, 119

Snapshot Reserved Capacity Percentage 92, 111, 121

Soft File Count Percentage 86, 118

Space Condition Limitation Count 87, 119

Space Reservation Status 65, 78, 97

Spare Disk Count 74, 99

Speed 71, 103

Status 65, 69, 71, 72, 77, 82, 83, 86, 87,88, 89, 90, 91, 92, 97, 100, 103, 106, 109,111, 116, 119, 120, 121, 126

Synchronized 82, 116

Temperature 90, 120

Temperature Status 90, 120

Time Since Last Activity 78

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Attributes 107, 108, 116, 117, 118

Total Files 65, 97

Transfer Byte Rate 70, 72, 75, 76, 78, 81,88, 89, 91, 92, 101, 103, 104, 111, 115, 120,121, 126

Transfer Bytes 70, 78

Transfer Error Rate 70, 101

Transfer Packet Rate 70, 101

Uptime 109

Used Files 65, 97

Used Inodes Percentage 92, 111, 121

Write Byte Rate 70, 75, 76, 78, 91, 92,104, 111, 121, 126

Write Bytes 70

Write Operation Rate 65, 67, 69, 72, 75,76, 78, 80, 91, 92, 97, 98, 100, 103, 104,106, 109, 111, 121, 126

Write Response Time 67, 69, 76, 80, 92,98, 100, 106, 109, 111, 121

Automatic Reporting 40

Available Capacity 52

Available Capacity Percentage 52

Available spare disks

Count 54

- C -Collect

Timeout 31Collect duration

Optimize 33Component Installation package

creating 18

downloading 19Configuration Variables

Delete 36

Edit 36

Manage 36Configure

Alert Actions 42

Annotations 42Connection Settings 21

Connectivity

Issues 129Credentials

Password 21

Username 21

- D -Dashboards 46

Debug Mode

Debug End Time 35

Enabling 35Device

Details 43

Events 43

Monitors 43

Overall Activity 43

Page 43Disable

Monitor Types 27

NetApp Cluster Disk 27

NetApp Cluster SIS Volume 27

NetApp Disk 27

NetApp SIS Volume 27Disable LUNs Monitoring 29

Disable Volumes Monitoring 29

Discovery

Customize 25

Timeout 31Disk Space Consumption

Report 52Disk Transfer Byte Rate 59

Disks Health

Check 56Downloading 19

- E -Enabling

Debug Mode 35Encryption 21

Events 42

Exclude Volumes 29

- F -Features 10

- G -Global Alert Settings 42

Goals 10

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Graph

Annotate 42

- H -High Processor Utilization

Detect 59Hostname 21

- I -Importing the Monitoring Solution 17

Installing 19

Installing the Monitoring Solution 16

Intervals

Customize 25

Discovery 25

Polling 25Issues

Connectivity 129

Troubleshooting 129

- K -Keep Only Volumes 29

- L -LUNs

Disable 29

Monitor 29

Unused space 49LUNs Mapping Table 40

- M -Monitor

Storage Environment 43Monitor settings 21

Monitor Type 21

Monitor Types 63

Disable 27

NetApp Aggregate 65

NetApp CIFS 66

NetApp Cluster 99

NetApp Cluster Aggregate 97

NetApp Cluster CIFS 98

NetApp Cluster Disk 100

NetApp Cluster Ethernet Port 101

NetApp Cluster Fan 103

NetApp Cluster FC Port 103

NetApp Cluster Host Adapter 104

NetApp Cluster iSCSI 105

NetApp Cluster iSCSI Port 106

NetApp Cluster LUN 107

NetApp Cluster NFS 108

NetApp Cluster NVRAM 115

NetApp Cluster Plex 116

NetApp Cluster Power Supply 116

NetApp Cluster Processor 117

NetApp Cluster Qtree 117

NetApp Cluster Quota 118

NetApp Cluster Root Volume 111

NetApp Cluster Shelf 118

NetApp Cluster SIS Volume 119

NetApp Cluster Snapmirror 120

NetApp Cluster Temperature 120

NetApp Cluster Voltage 121

NetApp Cluster Volume 121

NetApp Controller 67

NetApp Disk 69

NetApp Ethernet Port 70

NetApp Fan 71

NetApp FC Port 72

NetApp Filer 74

NetApp Filers KM 64

NetApp Host Adapter 75

NetApp iSCSI 76

NetApp iSCSI Port 77

NetApp LUN 78

NetApp NDMP 79

NetApp NFS 80

Netapp Node 109

NetApp NVRAM 81

NetApp Plex 82

NetApp Power Supply 83

NetApp Processor 84

NetApp Qtree 85

NetApp Quota 86

NetApp Shelf 86

NetApp SIS Volume 87

NetApp Snapmirror 88

NetApp Snapvault 89

NetApp Temperature 90

NetApp vFiler 91

NetApp Voltage 92

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Monitor Types 63

NetApp Volume 92

NetApp Vserver 126Monitoring Profile 21

Monitoring Solution 21

- N -NetApp Cluster Disk

Disable 27NetApp Cluster SIS Volume

Disable 27NetApp Disk

Disable 27NetApp SIS Volume

Disable 27

- O -Optional Settings 25, 29, 31

Overview 10

- P -Package 18, 19

Partner Hostname 21

PATROL Event

Specific 42

Standard 42

STD_41 42Performance Instances

Define 33

Maximum 33Polling

Customize 25Processor Utilization 59

- R -Read Operation Rate 56

Reporting 40

Reports

Clusters Activity 40

Controllers Activity 40

Ethernet Ports Activity 40

FC Ports Activity 40

Filers Activity 40

Host Adapters Activity 40

iSCSI Activity 40

LUNs Activity 40

Nodes Activity 40

NVRAM Activity 40

vFilers Activity 40

Volumes Activity 40

Vservers Activity 40Response Time 56

- S -Scheduling

Reports 40Space Reservation Status 47

Spare Disk Count 54

Spare Disks 54

Storage Environment

Monitoring 43

- T -Time Since Last Activity 49

Timeouts

Collect 31

Discovery 31Troubleshooting

Connectivity Issues 129

- V -Version

Monitor type 21Volumes

Disable 29

Exclude 29

Filter 29

Keep 29

Monitor 29

- W -Write Operation Rate 56

About Sentry Software™Sentry Software, a strategic Technology Alliance Partner of BMC Software, providescomprehensive multi-platform monitoring solutions that enable management of thehardware and software aspects of all servers and SANs and covering up to 100 % ofcustom applications within the BMC TrueSight environment. Sentry Software alsodevelops adapters for BMC Atrium Orchestrator that enables IT administrators toautomate the execution of common requests and tasks that occur in the daily course ofIT operations. Combined with BMC’s servers and network automation tools, theadapters allow IT administrators to implement provisioning and decommissioningworkflows that cover all layers of their IT infrastructure. Finally, Sentry Software designsconnectors that bring storage capacity metrics into BMC TrueSight Capacity Optimizationto ensure IT administrators that their storage infrastructure is properly sized for theircurrent and future needs.

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About BMC Software™BMC Software helps leading companies around the world put technology at the forefrontof business transformation, improving the delivery and consumption of digital services.From mainframe to cloud to mobile, BMC delivers innovative IT management solutionsthat have enabled more than 20,000 customers to leverage complex technology intoextraordinary business performance—increasing their agility and exceeding anythingthey previously thought possible. For more information about BMC Software, visit

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truesight operations management - netapp storage v3.3 · truesight operations management - netapp...

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