truepoint and lucity
TRANSCRIPT
-
7/23/2019 Truepoint and Lucity
1/14
Partner Presentation
-
7/23/2019 Truepoint and Lucity
2/14
TruePoint Solutions Staff
Kent Johnson
CEO
Paula Montoya
Regional Director/Project Manager
-
7/23/2019 Truepoint and Lucity
3/14
Market Focus
Software and Services for Public Sector
Operations Management
-
7/23/2019 Truepoint and Lucity
4/14
Company Overview
Established 2004
30+ Employees
Average Team Member = 15 + years industryexperience
Lucity Partner since 2005
ACT sponsor since 2006
-
7/23/2019 Truepoint and Lucity
5/14
Services
Project Implementation Services
Authorized Lucity Implementation Partner
Full life cycle Project Management expertise
Business Analysis
Training
Report development
Data Conversion Design and Development
Interface Design and Development
-
7/23/2019 Truepoint and Lucity
6/14
Services
Post Implementation Services
Refresher Training
Business Process Review
Work Flow Setup Review
Infrastructure Assessment
Reporting Requirements/Development
Utility Billing Integration
-
7/23/2019 Truepoint and Lucity
7/14
Case Studies
San Marcos
Updated existing Work Flow Setup
Added new business units
Adding new technology (Tablets)Continued training
Oceanside
Assessment of their current use of LucityAssessment of their current use of other products
Deliverable is a Recommendations Document
-
7/23/2019 Truepoint and Lucity
8/14
Products
TrueBill Integrated Utility Billing Solution
TruePoint Solutions billing products are designed tooperate using the latest technology available. They arefocused on
operational billing, CIS, and accounts receivablemanagement for municipal agencies.
Integration with Lucity
Financial & GIS Systems Integration
Enterprise-Wide Cash Receipting SystemService Order System
Customer Payment Portal
Flexible Query & Reporting
-
7/23/2019 Truepoint and Lucity
9/14
Industry Partners
Lucity Certified Implementation Partner
Microsoft - Certified Development Partner
ESRI Silver level Development Partner
-
7/23/2019 Truepoint and Lucity
10/14
TrueBill Overview
-
7/23/2019 Truepoint and Lucity
11/14
Major System Components
Utility Billing Service Orders Customer Payment/Inquiry Portal
Cash Receipting (POS), (with enterprise-wide capability)
Misc. Accounts Receivable Debt Management Backflow Prevention
Routing Financials Integration Work Order/CMMS Integration (Lucity)
-
7/23/2019 Truepoint and Lucity
12/14
Integration with Lucity
Service OrderCreated in TruePoint
Corresponding
Service RequestAutomaticallyCreated in Lucity
Asset ManagementSystem
Service RequestCompleted in Asset
Management
TruePoint Service
Order AutomaticallyCompleted andUpdated with
Comments
-
7/23/2019 Truepoint and Lucity
13/14
Integrated Utility Billing/GIS/Assets
Customer Service meter reading route analysis and auditing,zero meter reporting, identification of illegal connections, and callresponses
Engineering verification of service availability, planning and cost
estimation, inspection assistance, and demographic and land useanalysis for demand projections
Finance inventory and location of facility assets, depreciationanalysis, determination/justification of customer connection fees,and missing customers (holes in database)
Operations facility locating and planning, facility managementand planning, field map creation, and call response
-
7/23/2019 Truepoint and Lucity
14/14
Questions?