Copyright 2010 © Tricon Infotech

2009 © Tricon Infotech

C O M P A N Y P R O F I L E

Quality, Commitment, Integrity

www.triconinfotech.com

About Tricon

Tricon Infotech was set up in 1997, by visionary technocrats in Bangalore, India, the Silicon Valley of Asia with its sales office in Lakewood, Colorado, USA. As a value driven software development services provider, Tricon has earned global recognition as a high-end technology firm with a proven track record of delivery excellence, specializing in cutting-edge Internet and client/server technologies. Tricon's quality-assured, cost-effective and time bound IT solutions have created a loyal and elite clientele that includes several leading companies around the world. A state-of-the-art infrastructure in Bangalore, matured processes & methodologies and a string team of competent & talented techies provide the base platform for Tricon’s success as one of the best value-for-money solutions provider in market today.

Process

• Relentless focus on software product and solutions engineering – deep understanding of software product life cycles and version engineering

• 11 year history of successful execution of offshore development projects

• Proven track record of delighting customers with quality deliverables within time and budget

• State-of-the art infrastructure

• Ability to retain key resources– one of industry’s lowest attrition rate for last 4 years.

• Long term partnerships – Lot of our existing customers are working with us for more than 4 years

• Flexible engagement models with top management commitment at every stage of the delivery

• Strong R&D investment and focus to master the challenge of adopting emerging technologies

• Strongly harnessing open source technologies help us provide the best solutions at a much reduced cost

• Our program management provides you total transparency into our project governance that mitigates your project risks

• Top-notch, yet flexible quality procedures that fits seamlessly with our customers’ existing processes.

• Stringent IP protection and confidentiality policies

www.triconinfotech.com

Why Tricon

Competency Overview

Tricon Infotech provides value-for-money software development, testing & support services though its offshore development center in Bangalore, India. Tricon offers flexible business and pricing models such as Fixed Price Projects, Time & Material (T&M), Offshore Maintenance center, Offshore Development Center and BOT (Build-Operate-Transfer). Tricon has extensive experience in technology across a gamut of disciplines, solutions, platforms and languages. Over the past few years Tricon has extensively focused on software applications and products for the following verticals:

• Social Networking

• Travel

• Education

• Healthcare

• Manufacturing

• Retail Management

• Insurance & Finance

• Media/Entertainment

Engagement Models

• Fixed Price Projects

• Time and Material

• Offshore Software Development Center (OSDC)

• Offshore Software Maintenance Services

The most appropriate model is chosen to offer the best value for money after mutual agreement with the customer.

Fixed Price Projects

• A low risk option when there is ample clarity of the scope and specifications for the Project(s).

• Tricon bids for the entire project at a fixed price.

• Typically the payment blocks are delivery milestone based.

Tricon Infotech

Time and Material (T&M)

• T&M is the engagement option when the requirements are loosely defined and there are a significant number of unknown parameters.

• Periodic payment is made based on number of resource hours clocked in a timeframe, typically a month.

• This model offers customer the flexibility advantage to balance the size of the offshore engineering team with projected workloads.

• The OSDC is a virtual extension of the Client's operating environment to Tricon’s office in India. It comprises:

o Dedicated facility, infrastructure and people o Physical and network security with IP protection mechanisms o Well defined offshore development methodologies

• The benefits are

• Ready to use infrastructure with access to a large and diverse pool of expertise, physical & network security and processes

• Leverage on Tricon’s project management capabilities

• Cost effective model for multiple projects spread over on a long term

• Dedicated software team with long-term focus enables knowledge retention.

Offshore Software Maintenance Services

• Tricon offers T&M as well as fixed price annual maintenance contract based on reliable historic data available.

• Support and maintenance activities are carried out of the Bangalore centers at cost-effective offshore rates. For example:

o Defect/Bug fixes o Enhancements o Restructuring and performance tuning, etc

Offshore Software Development Center

Operating System Windows VISTA/ 2000 / 2003/ Windows NT

Redhat Linux EE CentOS

Database Oracle MySQL PostgreSQL SQL Server MS Access OpenLDAP Technologies Java Technologies Java, J2EE, EJB, Servlets, JSP MS Technologies VB.NET, ASP.Net, C#, ASP, VB Other Technologies/Languages

PHP, XML, XSLT, PL/SQL, PERL, Flex, Flash, Action Scripts, AJAX, OpenLaszlo, Lucene, Apache Solr

Web/Application Server Apache BEA-Weblogic JBOSS Internet Information Server Framework Struts Hibernate Liferay (Java based CMS) Drupal (PHP based CMS) Redhat WAF . Net Requirement Phase - Tools Axure ErWin Development Phase - Tools Eclipse Oracle JDeveloper JUnit CodeStriker Dreamweaver and Flash Microsoft Visual Studio Configuration Management: SVN, CVS, VSS Testing Phase - Tools JMeter Selenium JProfiler WinRunner Bugzilla Project Management - Tools MS Project RedMine Open Project

Tricon Infotech

Services

• IT Consultancy • Full Cycle Application S/W development • Web-enablement of any client-server application • Conversion & Migration • Testing • Porting • Maintenance and Enhancements

Technology

Tricon Infotech

Quality at Tricon

Our commitment to Quality is reflected in our vision statement, processes, services, and employees’ attitude and work-style. Tricon maintains prime focus on customer’s requirements in all its business activities and strive to continuously improve the timeliness and effectiveness of its services.

• Defining effective business processes and the Quality system • Empowering and encouraging people to add value in definition and execution of the process • Monitoring the effective implementation of business processes as implemented through the Quality system Dedicated high-speed communication equipment • Obtaining continuous feedback from customers on their level of satisfaction • Institutionalizing the process of measurement of service levels and customer satisfaction, analyzing effectiveness and continuously pursuing improvement

We ensure Quality through

“What you cannot measure, you cannot manage.” Tricon has assimilated this wisdom and reoriented its corporate culture accordingly. You may leverage on Tricon’s project management capabilities. This involves two areas: • Measurement of productivity at all levels • Providing feedbacks We use Product metrics and Process metrics for this purpose Product Metrics • Size (Kloc, Function point etc.) • Quality (Defect density, Defect distribution, Defect removal etc.) Process Metrics • Project management (Schedule slippage, Effort overrun etc.) • Estimation (Changes to size, Changes to effort etc.) • Quality Control (Test/ Review coverage etc.) • Quality assurance (No. of non-conformances etc.) • Configuration management (No. of baseline changes per CI etc.)

Productivity at Tricon

One of the primary ways of augmenting process maturity is Reusability of Knowledge - to skim generic knowledge out of specific problems and to make knowledge easily accessible to all employees. Tricon has institutionalized whatis called the Knowledge Bank (KB) using wiki. The Knowledge Bank or KB, as it is known in Tricon, is a central repository of experiential knowledge in the company. It contains standards for project plan, program spec, test plan, etc., various checklists, other project experiences. It includes generic knowledge, experience, best practices, standards and guidelines for the full life cycle procedures, hardware and software technology, business rules and practices, customer interface, training and other generic activities. Updating the KB is a mandatory part of most processes in the company, particularly those related to software development. With facilities like search by key words and on line submissions, it is a critical success factor for high-paced learning and high productivity.

"I just wanted to take a minute to thank you and the Tricon team for the outstanding work you have completed on Synergy's Health Care Estimator Tool. In a fairly short time frame you put together a team of first class programmers, and coded our application. As with every system implementation, there were both changes to spec, and programming bugs. Your team treated both with the same tremendous sense of urgency, and performed most re-works, overnight. Also, I personally enjoyed working directly with you. You were in touch with our project at all times, showed great judgment, managed to laugh under stress, and responded promptly to all calls. We look forward to working with Tricon again." Tom Kolaski V.P. Synhrgy “We were thrilled with our experience working with Tricon. They are not just an outsourcing development crew; they truly became part of our team. We appreciate their work ethic, the quality of the engineering, the excellent project management, and the great sense of teamwork they possess. I would be very happy to work with them again.”

Vince Han Chief Operating Officer and Head of Product

Culture11

"I've been working with offshore programming teams since 1998. The Triconteam is superb! They continually exceed demanding expectations for quickand accurate turn around. They have worked around the clock to deliver intight schedules and within budget. It is my pleasure to work with Tricon.” Paul Meixler CEO Employee Online

Continuous improvement through evolving maturity of overall software process

What Customers are saying?

We work with some of the best names in the Industry

This is a partial list of the Clientele that we are currently working with. Specific customer references can be arranged on request.

Mc-Graw Higher Education

1. Personalized road trip planning tool for any travel- related or affinity Web site (roadescapes.com)

The Client

The Client is a travel and navigation Services Company founded by seasoned travel and technology executives with prior successes at companies including AAA, AOL Travel, EDS, IBM, LasVegas.com, Amadeus, Galileo, Sabre, and Worldspan. The Company’s patent-pending tool RoadTrip WizardTM, is a highly personalized road trip planning and en-route service booking solution that can be easily incorporated into any travel-related or enthusiast websites. On top of personalized road trip planning, mapping and travel reservations, the online tool also taps into a searchable database of nearly 5 million points of interest and events across the country.

The Challenges

• To come up with a new way for customers to plan every aspect of their road trip all in one place—a task that previously required multiple Web sites.

• Develop a complex advice engine, which would ask travelers to select attributes that best describe their interests and trip preferences, and return an itinerary, including maps, driving directions, tourist attractions, and hotels.

• To develop a Web site merging the capabilities of planning, booking, mapping and routing for road trips with a high degree of personalization.

• Quick development and low development cost.

Tricon’s proven expertise in Open Source technologies and highly skilled resources contributed the real value addition to the project. A dedicated project team was mobilized in a very short time. The engagement was structured to leverage Tricon’s mature offshore development / maintenance processes and it’s knowledge base with various Open Source technologies. Tricon's process models, use of performance metrics, quality reviews, project planning / monitoring and continuous improvement processes were in conformance with world-class guidelines established by proven frameworks. Process was put in place to validate that what was being developed was in line with Client expectations at all stages of the project, leading to a successful and timely delivery of the assignment.

The Tricon Solution

As this application was the first of its kind in the world, Tricon had to rely on its creativity and expertise to conceptualize, design, and develop the user interface. Meticulous analysis of the requirements was carried out. In spite of incredibly narrow timelines to get the product out before competitors could make indents on the market, the final product was delivered with required functionality on time, on budget, and on target. The Product was launched with rave reviews from the press. You can take a look at it at www.roadescapes.com

The Results

Case Studies

The Environment

The applications were developed in JAVA, MySQL, Liferay, Lucene, Business Objects, and deCarta for mapping technologies.

The Client

McGraw-Hill Higher Education is a premier provider of print and digital teaching and learning solutions for the post- secondary and higher education markets worldwide. It is a leading global provider of instructional, assessment and reference solutions that empower professionals and students of all ages

The Challenges

This Client was looking for a development partner to design and develop the flash based peer review tool where a student can review the work of his peers and then Instructor can review it. After a careful review of capabilities and quality-focused attention, the Client selected Tricon to be their development partner.

Tricon formed a team of suitable resources with Flash expertise and exposure to action scripts and e-learning domain. After several technical brainstorm meetings with Client in US and in India, the functional and technical specifications were finalized and development was carried out at Tricon’s offshore facility in India.

The Tricon Solution

Keeping in view the stringent deadlines and high quality results, Tricon is executing development of these tools in a judicious balance of offshore and onsite effort. Design is carried out onsite and development and testing are carried out offshore. Currently, the tool is in production and is used by Students and Instructors.

The Results

The Environment

The software was developed using Adobe Flash as User Interface and Java web application as the Back-End with Oracle as the database. Extensive use of action scripts was done in order to work with dynamic data from the database.

2. Flash driven Peer Review Tool

3. Podo Solutions

The Client

Mindspan Systems is an IT consulting firm catalyzing the growth and success of businesses across United States. They provide world-class solutions and consulting services in the areas of business processes definition, system specification, software applications design and development

The Challenges

The key challenges facing this Client Company were the following:

• Lack of resources for the development cycle of the various projects.

• To stabilize the system potentially during the time of deadline with a set of proper testing.

Cost effective development with the proven quality of releases.

Tricon has put to an end to the challenges of the client by allocating senior analysts and developers to coordinate the major portion of the undergoing projects in Mindspan Systems. Tricon team are being interacted with the technical leads of Mindspan throughout the lifecycle of the project and thus, Tricon made a tightly bound relationship with Mindspan for the prospective projects as well. Tricon has been producing quality systems that pass through the stages of optimization and scrutinizing the security, which are essentially conformed to the Tricon’s process models. Tricon has been involving in areas of research, development, and decision-makings in various projects running in Mindspan System.

The Tricon Solution

All the projects under Podo solutions have been appreciated for a stream of strategies of approach to the projects and their deadlines. Provided brainstorming solutions in areas of research and technology. Client found availability of the expertise in Tricon whenever the new technology arrives into the market. Tricon Team has been succeeding in both the areas of development and re-engineering.

The Results

The Environment

The applications of types like Web Application, Windows Application, Web Service, Device Application, Mobile Application and so on are being developed using C#, VB.NET, JavaScript etc on top of contemporary versions of .NET Framework with SQL Server 2000 and SQL Server 2005 as backend.

4. Customization and Enhancement of Social Networking

The Client

CoreSpeed in a USA based firm that provides cohesive private-label online marketing, ecommerce, and social media platforms for enterprises, with their flagship Web 2.0 product - CorePlatform™. Some of the CoreSpeed’s offerings include:

• Data Analysis, Acquisition, and Management Tools

• Web-based Technology and Applications.

• Enterprise Integration

• Full life-cycle custom software development and technology transition with onshore, near shore, and offshore resources

• Targeted consulting and professional services that help organizations match general business, sales, and marketing initiatives with appropriate implementation of technology

A core platform is provided for various logically different client communities to share the same base code as well as specific code. Implementation of APIs for Blog syndication and communication of live RSS Feed with local Database Tricon's process models, use of performance metrics, quality reviews, project planning / monitoring and continuous improvement processes were in conformance

The Tricon Solution

Smooth operation of logically different client communities on a single core platform, with features like - Live RSS Feed content reflecting along with Personalized content & External community content bridged with local community content. For reference, please visit www.corespeed.com/community

The Results

The Environment

The applications are developed on LAMP (LINUX + APACHE + PHP + MySQL) technology.

5. E-Learning

The Client

The Challenges

The key challenges facing this Client Company were:

• To develop new brands for various disciplines with not only different look and feel but also disparate functionalities from the core code base called Classware serving various disciplines.

• To work with the client’s technical team and come with the design to leverage theexisting code bases to support the new brands without affecting existing systems and brands.

Agile Development Methodology was used to validate that what was being developed was in line with Client expectations at all stages of the project, leading to a successful and timely delivery of the assignment. The engagement was structured to leverage Tricon’s mature offshore development processes. Tricon's process models, use of performance metrics, quality reviews, project planning / monitoring and continuous improvement processes were in conformance with world-class guidelines established by proven frameworks.

The Tricon Solution

The Client was able to take advantage of a cost structure significantly lower than what was possible with their internal model. A well-defined process infrastructure was set in place for quality assurance and documentation The Products (Mathzone, Aris, Catalyst, etc) have been launched and are in the market from a couple of years now. Homework Manager is a new class of product that is ready for launch in early next year.

The Results

McGraw-Hill Higher Education is a premier provider of print and digital teaching and learning solutions for the post- secondary and higher education markets worldwide. It is a leading global provider of instructional, assessment and reference solutions that empower professionals and students of all ages McGraw-Hill’s MathZone is a complete, online tutorial and course management system for mathematics and statistics, designed for greater ease of use than any other system available. MathZone has automatic grading and reporting of easy-to assign algorithmically generated homework, quizzing, and testing. Homework Manager is a web-based homework management system that provides unparalleled power and flexibility in creating assignments, tests, and quizzes by duplicating problems from the end-of-chapter material in specific McGraw-Hill Homework Manager also provides instant student feedback to help students see where they went wrong when solving the problem, and how they should correct it.

The Environment

The applications were developed in JAVA/J2EE, Oracle, and Weblogic environments.

6. Social Networking website – Culture11.com

The Client

Culture11, Inc., a US based start up company, proposes the development of a social networking website and the Tricon team is currently working on this requirement.

The Challenges

It was required to design and develop a website for a social media network for the mass conservative market offering irresistibly interesting perspectives on life in America, from pop culture to politics, from faith to family. To combine original and entertaining content from the country's most dynamic voices with social networking technologies that foster community. To act as a social engine that drives the formation of engaged, localized, conservative communities.

Agile Development Methodology was used to validate that what was being developed was in line with Client expectations at all stages of the project, leading to a successful and timely delivery of the website. The engagement was structured to leverage Tricon’s mature offshore development processes. Tricon's process models, use of performance metrics, quality reviews, project planning / monitoring and continuous improvement processes were in conformance with world-class guidelines established by proven frameworks.

The Tricon Solution

This website was designed and developed on Tricon’s offshore model. A multi-skilled project team was implementing this challenging assignment. The Tricon project team succeeded in implementing all the functionalities desired by the client and deliveringthe website in the stipulated time.

The Results

The Environment

The application is developed on LAMP (LINUX + APACHE + PHP + MySQL) technology. A content management system Drupal is used as the framework. In addition, to ensure high availability of the website, application clustering has been done.

Tricon Infotech

Bangalore, INDIA No 5, AVS Compound, 4th Block,

Koramangala, Bangalore - 560 034 INDIA

No 5, AVS Compound, 4th Block, Koramangala, Bangalore - 560 034 INDIA

- +91-80-41103512 - +91-80-41103503 - +1-678-389-4219, +1-678-389-4234

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E-mail: sales@triconinfotech.com

Denver, USA

14321 W. Virginia Dr., Lakewood, CO 80228-2333. Phone: (303) - 989 - 1998 E-mail: sales@triconinfotech.com

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