triad’s servicenow customers include (itsm) software and professional services expertise to...
TRANSCRIPT
©2014 Triad Technology Partners • TriadTechPartners.com
Triad Technology Partners, a leading provider of Cloud Solutions for Enterprise IT, brings exceptional IT Service
Management (ITSM) software and professional services expertise to Commercial and Government customers. Our
consultants have extensive industry experience and deliver time tested leadership and results to every implementation.
Customers can be assured that they are working with ITSM experts focused on meeting their business needs, driving
operational excellence, and maximizing return on their ServiceNow investment.
The Triad Remote Administration offering is a monthly bank or
project specific bank of hourly services provided to give the customer
continued support outside of traditional implementation services. A
Triad Engagement Manager is assigned to assist with services such
as: administration of customer’s ServiceNow system, defect
resolution, integrations/interfaces, product upgrades, and more.
Triad’s Baseline Accelerator is comprised of common
configurations which conform to both ServiceNow and ITIL v3 best
practices. Customers can use it to increase the pace of cloud
migration efforts, rapidly achieving cost reduction goals. It allows
clients to fast-track primary mission requirements when
implementing ServiceNow for ITSM.
Triad has built a reputation for value and customer satisfaction
through our Agile Implementation (AIM) Methodology. This mapped
iterative approach delivers the experience of Triad’s certified experts
to each and every engagement, resulting in a project that is aligned
with key stakeholder priorities from the outset, increasing the
probability of project success.
Triad’s ServiceNow Customers include:
General Services Administration (GSA) • EEOC • NASA • National Institute of Standards and Technology
(NIST) • US Navy • National Institutes of Health • US Army • US Department of Interior • International Trade Administration • Consumer Financial Protection Bureau • Lockheed Martin • State of California • State of
New York • MeadWestvaco • Cleveland State University • Genex Services • San Francisco International Airport (SFO) • MedImmune • Sephora • Arrow S3 • Metropolitan Washington Airports Authority
For More Information Please Contact: Triad Technology Partners 301-200-4720 [email protected]