GROUND BREAKING

HISTORICAL TREND ANALYSIS& BUSINESS INTELLIGENCE FOR DYNAMICS CRM

See Your Microsoft Dynamics CRM Data Like Never BeforeAre you getting the most from your CRM data? Are your CRM users able to easily extract and analyze trends and changes over time? Introducing Trend Miner, an out-of-the-box Business Intelligence tool for Microsoft® Dynamics™ CRM. It enables users to gain insight into historical CRM information and visualize data trends like never before.

Get more than just a snapshot of your CRM data! Trend Miner gives users the power to perform trend series analytics on all Microsoft Dynamics CRM data.

WWW.TRENDMINER-XRM.COM

Visualizing Your Data is as Easy as 1–2–3!

Using Trend Miner’s Configuration Wizard, you decide which data fields (including any custom entities and fields) are extracted and the frequency at which the data is refreshed. Trend Miner’s powerful Data Warehouse extracts CRM data and displays it directly for analysis. An OLAP Cube is also available to assist with instantaneous ad hoc trend-based analysis.

Stop Spending Time Developing Custom ReportsWith CRM, you are only able to view information as it stands at one moment in time. When CRM data is changed, the information being displayed is updated. This real-time view of data is necessary in CRM; however, it does not allow organizations to view trends in their data over time. One alterative is to spend time developing custom scripts and reports that monitor select pieces of data and their changes, but these take time and I.T. resources to deploy. With Trend Miner, your data is presented in a way that facilitates action and decision making, out-of-the-box, no custom reports required.

The Possibilities are Endless! Use Trend Miner to:u Check the value of opportunities over time

u Determine if your sales force is updating opportunities on an ongoing basis (or just before the sales meeting)

u Identify coaching opportunities for your sales team:

u How accurate is your sales team's forecasting?

u Are opportunities being closed consistently throughout the year?

u Verify the resolution of cases over time

u Analyze the success of marketing campaigns and the quality of leads over time

Your Picture is Worth a Thousand Words

u See current and historical data

u Complete trend analysis

u Personalize Trend Miner with custom entities from CRM

u Make better decisions – faster

Quickly View Data Trends For

u Leads

u Marketing Campaigns

u Sales Opportunities

u Support Cases & Activities

u Customers & Partners

Gain Insight Into Microsoft Dynamics CRM

YOUR DATA& CUSTOM CRM

ENTITIES

INSTANTLY REVEALINSIGHTS FOR

BETTER DECISIONSTREND MINER

DATA WAREHOUSE

With Trend Miner, it is easy to see the changing value of your organization’s opportunities.

Pre-Built Reports & Dashboards

Valuable information at your fingertips, right out-of-the-box, no programming required! You even have the option to customize or build the exact Trend Miner reports you need for your organization.

Trend Miner reports and dashboards are designed to support the business objectives of CRM users

Salesu Opportunity Pipeline Trend

u Opportunity Probability Trend

u Opportunity Status Reason Trend

u Opportunity Accuracy by Owner

u Opportunity by Product Type Trend

u Opportunity Count Trend

u Opportunity Average Days Open Trend

u Quote Status Trend

u Goal Progress TrendAdditional slicing available: by Manager, Business Unit, Territory, Site, Account, Products

Marketingu Lead Conversion Ratio Trend

u Lead Conversion Ratio by Owner Trend

u Campaign ROI Trend

u Lead Score Trend

u Lead Status Reason Trend

u Geographic Trend of Inbound Leads

u Lead Quality Trend

Service

u Case Severity Trend

u Case Status Ageing

u Open Activities Type Trend

u Case Resolution by Owner Trend

u Case Resolution Time Trend

u Case Priority Trend

u Case Satisfaction Trend

u Case Load by Owner TrendAdditional slicing available: by Status Reason, Priority, Case Origin, Case Type, Owner, Product, Subject, Account

Easy-to-UseTrend Miner comes standard with easy to use out-of-the-box reports and dashboards to help you gain clarity into your CRM data. Best of all, using Trend Miner’s Configuration Wizard, all of your CRM custom entities and fields can be mapped and displayed in Trend Miner Reports. Need to dig deeper? If required, you can use any B.I. visualization tool to quickly and easily build intuitive custom reports.

DIG | DISPLAY | DELIVERTrend Miner will allow you to visualize your current and historical Microsoft Dynamics CRM data and discover data trends like never before.

Contact us to get started.

1 (800) 576-6215trendminer@crgroup.com

Popular Dashboards Available

GROUND BREAKING

HISTORICAL TREND ANALYSIS& BUSINESS INTELLIGENCE FOR DYNAMICS CRM

Gain Insight Into Microsoft Dynamics CRM

About Us:

Trend Miner delivers ground-breaking B.I. visualization and historical trend analysis for your unique Dynamics CRM data. Trend Miner helps businesses extract and analyze historical information like never before, including custom CRM fields and entities. With easy-to-use setup, dynamic Data Warehouse creation, and out-of-the box dashboards, Trend Miner delivers unprecedented CRM intelligence and analytics in a snap - for better planning and improved decision making. Since 1989, Corporate Renaissance Group (CRGroup) has been delivering world-class solutions and groundbreaking products that improve business performance and management. As the go-to Microsoft experts, CRGroup is committed to clients getting the most out of their Microsoft Technologies. Trend Miner was built by CRGroup from the ground up to deliver unprecedented intelligence and trend analysis directly within CRM all while remaining incredibly easy-to-use and manage. Contact us to learn more.

How to Take Your CRM Data to the Next LevelAre you getting the most from your CRM data? Book a live demonstration and we will show you everything you need to know about taking Dynamics CRM data to the next level with ground-breaking trend analysis and data visualizations.

Contact us for pricing or to schedule alive demonstration of Trend Miner.

1 (800) 576-6215trendminer@crgroup.com

www.trendminer-xrm.com