treds / report beam training a collection of faq’s and best practices to follow in treds
TRANSCRIPT
TREDS / Report Beam Training
Transportation Safety and Training Center
Frequently Asked QuestionsA collection of FAQ’s and
best practices to follow in TREDS
TREDS / Report Beam Training
Transportation Safety and Training Center
Password ExpirationQuestion: How often does my password expire? How will
I know it is expiring?Answer: Your TREDS password will expire every 90 days.
You will receive a notification email titled ‘Critical Information about your TREDS Account’ from [email protected] with instructions on how to change your password.
TREDS / Report Beam Training
Transportation Safety and Training Center
Reset Password/Unlock AccountQuestion: How do I reset my password if it has expired or
if my account is locked?Answer: Go to the TREDS Website and click on Reset
Password/Unlock Account. Follow instructions to reset your password.
TREDS / Report Beam Training
Transportation Safety and Training Center
Crash Report StatusQuestion: How do I know if a report has been sent to the
DMV?Answer: Reports in the following crash statuses have not
been sent to the DMV: PO Under Correction PO Supervisor Review PO Final Review (2nd Level Approval)
Reports in the following crash statuses have been sent to the DMV: PO Approved DMV Review DMV On Hold DMV Manager Review DMV Approved DMV Completed
TREDS / Report Beam Training
Transportation Safety and Training Center
Crash Aging ReportQuestion: How can I determine if there are reports
submitted by my department that have not been approved/sent to the DMV?
Answer: The Crash Aging Report can be found in TREDS; View Reports (or Reports tab) in Law Enforcement folder.
TREDS / Report Beam Training
Transportation Safety and Training Center
Common ReportBeam Login ErrorsReportBeam Login Failure Messages Invalid Username
Invalid Password
Locked Account
TREDS / Report Beam Training
Transportation Safety and Training Center
Common ReportBeam Submission ErrorsIncorrect Supervisor Email Address entered in
ReportBeamWhen the Supervisor email address entered in ReportBeam does not exist in TREDS, the message ‘Unknown Reviewing Officer’ will be displayed when clicking on the ‘Details’ tab.
TREDS / Report Beam Training
Transportation Safety and Training Center
No Login Box or Send Button not Highlighted in ReportBeam
If you do not get a login box when you open ReportBeam, do not send the reports as they will not be submitted to the DMV. Please verify the following:
ReportBeam Version (4.9.9.3 or higher)Latest Package (471 or higher)License key (622P2-B222B-Tz5H4-386ZY)
** If still not resolved contact TREDS Support