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Innovation, Efficiency, Simplicity. | 2015 Commercial Cards Conference | May 18 - 20, 2015 Global File Solution Best Practices Treasury and Trade Solutions | Citi Commercial Cards Cindy Trautz, Citi Global Client Solutions Architect

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Innovation, Efficiency, Simplicity. | 2015 Commercial Cards Conference | May 18 - 20, 2015

Global File Solution Best Practices

Treasury and Trade Solutions | Citi Commercial Cards

Cindy Trautz, Citi Global Client Solutions Architect

2

Innovation, Efficiency, Simplicity.

Table of Contents

1. Purpose of the Session

2. History of Citi’s Data File Approach

3. Citi’s File Offerings

4. What’s Next?

3

Innovation, Efficiency, Simplicity.

The purpose of today’s session is to discuss

– How Citi moves data to and from its Global Data Repository

– The levels of data available

– Determining the type of data and file required

– The types of files available

What Citi is doing to move clients forward in data and file integration consistency

Purpose of this Session

4

Innovation, Efficiency, Simplicity.

2000

GLOBAL DATA REPOSITORY LAUNCHED

•First proprietary repository to accept data from all available global programs

2004

GLOBAL FILES

•Brand agnostic (mixes both Visa and MC data) in the Citi Custom Format (CCF)

•Offered to global clients

2007

2015

2016

STANDARD FILES

•Began offering a standard suite of files with configuration options to allow flexibility in how data is delivered to clients

GLOBAL CONSISTENCY

•Global file assessment to maximize data and bring global consistency to the file integration space

STANDARDIZATION

•Work with clients on multi-platforms to create a custom offering to meet individual client needs, leveraging global standard files

History of Citi’s File Integration Approach We have come a long way!

Citi has evolved its file integration strategy as it has expanded globally

Innovation, Efficiency, Simplicity.

6

Innovation, Efficiency, Simplicity.

Decisions, Decisions

During implementation of a new product or service, Citi’s implementation

person will conduct a discovery session to identify the file that will best

meet your needs.

Examples of questions:

– Frequency of the file: some files are available 7 days per week; others

are available 5

– Does your file need to include data from a third party source, such as a

travel agency? If so, the file may need to have a “lag” to wait for the

enhanced data to arrive

– Does the target system already have an interface module available? If

so, the implementation may be simpler, if the format can be leveraged

– Will the program be implemented in more than one country? If so, there

may be more than one file needed

– Are there limitations in the target system that will need to be

addressed? Some systems, for example, cannot accommodate dual

currency processing or 16 digit account numbers.

Choosing the right file can be overwhelming. Citi’s consultative approach to data integration

assists clients in selecting the most appropriate file type available.

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Innovation, Efficiency, Simplicity.

Global Standard

Too Many Files

1 Having too many files can mean increased costs, particularly for files delivered to 3rd parties

Differing Versions

2 Different versions means more maintenance and overhead costs to you

Data Differences

3 For some, different files means differences in data.

Challenge: Hitting the Target

1

2 3

In the world of files, more is not necessarily better. Citi targets delivery of standard files

with unique configurations to Simplify the integration process.

Innovation, Efficiency, Simplicity.

8

Citi’s File Offering

File Type Global Content Description Best Suited For

CCF [fixed positional flat

file]

Comprehensive file with specific

details about accounts and

transactions

Includes the most detail available

Mixed “brand” programs

Feeding GL / accounting /

expense management

systems

Cardmember [fixed positional flat

file]

Limited account details Feeding traveler profiles

Updating HR or MIS systems

where transactions are not

needed

CDF [XML format]

Comprehensive file with account and

transaction details

Includes level 3 information

MasterCard programs

Feeding GL / accounting/

expense management

systems

SAP [fixed positional flat

file]

Transaction data

May contain expense mapping

4.7 and 5.0 available

Feeding SAP expense

management module and/or

GL module

VCF [fixed positional or

variable length flat

file]

Comprehensive file with account and

transaction details

Includes level 3 information

Visa programs

Feeding GL / accounting/

expense management

systems

Citi offers a number of files, suited to specific client requirements. The best file for your program is

based on the purpose for which the data will be used

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Innovation, Efficiency, Simplicity.

PROFILE

Build a Global Hierarchy

1 Global hierarchies will reduce the complexity of files that

Review Purpose of Files

2

Explore the ways in which you will use data files. This will drive the selection of a file type that meets your needs

Stay Current

3 Citi updates files to support new data and configurations.

Global Profile of Files

Building a global profile early in the process readies programs for expansion

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Innovation, Efficiency, Simplicity.

BENEFITS

Consistency

1 Citi offers a standard suite of files that are supported globally to deliver consistency.

Reduced Maintenance

2 Single formats at same level brings reduced overhead in client maintenance costs.

Leverage More Data

3 Moving to current standards means you may see more data.

Benefits of Creating a Global Profile

There are a number of valuable benefits realized from having a global profile for files.

Innovation, Efficiency, Simplicity.

11

Example: How Integrated Data Drives Efficiency

The value of having integrated data benefits companies in tangible ways.

20

11

28

Time fortraveler/cardholder to fillout an expense report

Time for supervisors toreview an expense reportsubmitted

Time for clericalemployees to processand prepare an expensereport for payment

Clerical/accountingpersonnel to reimburseexpense reports andreconcile payment tobank data

Total Minutes spent: 76

7

8

6

14 59%

60%

45%

50%

Total Minutes spent: 35

Total SAVINGS: 54%! 2011 RPMG Travel Card Benchmark Survey

What’s Next?

13

Innovation, Efficiency, Simplicity.

? BEST

PRACTICE

Confirm Data Needs

1 Citi will meet with you to review how you use data files

Examine File Requirements

2 Citi will review your current files and recommend changes to maximize benefits

Plan Upgrades, Migrations

3 We will work jointly to create an action plan for upgrades.

Join the Journey

Make a TECH TALK a part of your next business review

14

Innovation, Efficiency, Simplicity.

Citi Announces

Client profiles will present an

inventory of data files and tools used

Where appropriate, a

recommendation will be made for

possible file upgrades

– Emphasis on global consistency

and data capabilities

Citi will work with your technology

and program leaders to manage an

upgrade plan

File type Purpose Freq. Where? Recommendations

SBF, Corp,

Standard

Reconciliation,

GL posting

Daily NA only Since the Global Billing

File is used in all other

markets, recommend

moving to GBF in NA.

VCF 4.0

Build 5, 8, 9

Feeds internal

client application

Daily NA

EMEA

APAC

Recommend

standardizing on build #10

and include LATAM

Concur 7.2,

Legacy,

Custom

Concur T/E Daily NA only Concur uses VCF.

Recommend moving to

VCF standard

Batch

maintenance

(BOLM and

2WAY FM)

Account updates

from HR system

Daily NA

EMEA

Recommend

standardizing on the

BOLM file used in EMEA

today for all markets

We are reviewing the technology integration points that clients have today, and are creating a

profile to share. Citi will recommend proposed upgrades to maximize program value.

Example Client File Profile

“Tech Talk 2015”

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Innovation, Efficiency, Simplicity.

QUESTIONS?

Innovation, Efficiency, Simplicity. | 2015 Commercial Cards Conference | May 18 - 20, 2015

IR S C irc u la r 2 3 0 D is c lo s u re : C it ig ro u p In c . a n d its a f f i lia te s d o n o t p ro v id e ta x o r le g a l a d v ic e . A n y d is c u s s io n o f ta x m a tte rs in th e s e m a te r ia ls (i) is n o t in te n d e d o r w r it te n to b e u s e d , a n d c a n n o t b e u s e d o r

re l ie d u p o n , b y y o u fo r th e p u r p o s e o f a v o id in g a n y ta x p e n a lt ie s a n d ( ii) m a y h a v e b e e n w r itte n in c o n n e c t io n w ith th e " p ro m o tio n o r m a rk e tin g " o f a n y tra n s a c tio n c o n te m p la te d h e re b y (" T ra n s a c tio n " ) .

A c c o rd in g ly , y o u s h o u ld s e e k a d v ic e b a s e d o n y o u r p a r tic u la r c irc u m s ta n c e s fro m a n in d e p e n d e n t ta x a d v is o r .

A n y te rm s s e t fo r th h e re in a re in te n d e d fo r d is c u s s io n p u rp o s e s o n ly a n d a re s u b je c t to th e fin a l te rm s a s s e t fo r th in s e p a ra te d e fin it iv e w rit te n a g re e m e n ts . T h is p re s e n ta tio n is n o t a c o m m itm e n t o r firm o f fe r a n d d o e s n o t

o b lig a te u s to e n te r in to s u c h a c o m m itm e n t , n o r a re w e a c tin g a s a fid u c ia r y to yo u . B y a c c e p tin g th is p re s e n ta tio n , s u b je c t to a p p lic a b le la w o r re g u la tio n , yo u a g re e to k e e p c o n fid e n tia l th e in fo rm a tio n c o n ta in e d h e re in a n d

th e e x is te n c e o f a n d p ro p o s e d te rm s fo r a n y T ra n s a c tio n .

W e a re re q u ire d to o b ta in , v e r ify a n d re c o rd c e r ta in in fo rm a tio n th a t id e n tif ie s e a c h e n ti ty th a t e n te rs in to a fo rm a l b u s in e s s re la tio n s h ip w ith u s . W e w ill a s k fo r yo u r c o m p le te n a m e , s t re e t a d d re s s , a n d ta x p a ye r ID n u m b e r .

W e m a y a ls o re q u e s t c o rp o ra te fo rm a tio n d o c u m e n ts , o r o th e r fo rm s o f id e n tif ic a tio n , to v e r ify in fo rm a tio n p ro v id e d .

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