travelport empowers the travel managers of tomorrow presenter: peter s. shin travelport partnerships...
TRANSCRIPT
Travelport Empowers the Travel Managers of Tomorrow
Presenter:
Peter S. ShinTravelport Partnerships & Alliances
Technology Trends & Open Platforms
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Developer Network
Web Service
API powered platforms
Evolving Travel Industry Dynamics
• Google moving into travel space with acquisition of ITA and Frommer’s – the importance of controlling data/content and distribution
• Flow of venture funding into the travel start-up community – the next generation of travel apps, mobile
• Spread of developer networks and flexible platforms to innovate– Comprehensive API’s/Desktops that are developer friendly– App stores
• Emergence of multiple touch points in the Corporate space– Contextual interaction with travelers – Tripit acquired by Concur
• Continued pressure for corporations to manage travel spend– Reporting and data analytics
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Creating the Travelport Platform
UAPI
Travelport Developer Network
Universal Desktop SDK
Travelport App Store / Marketplace
Single interface to a comprehensive set
of travel content
Capability to customize and extend the travel agency
desktop
Commercial & Support framework for engaging third party developers
Commercial model for
meeting travel agency needs
and integrating local long-tail
content
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Travelport Smartpoint
Seat maps, hotels and cars are confirmed with fill-in
boxes / point-and-click OR traditional formats!
Hotel images and interactive seat maps
bring additional information into the
booking process when you need it the most
Managing multiple traveller touch points a challenge and opportunity…
Inspiration
Shopping
Booking
Payment
Pre-trip preparation
Travel & Services
Post- trip
Evaluation
Source: 2009 Airline IT Trends Survey, Airline Business & SITA; Travelport analysis
Mobile
Social MediaWeb
Electronic Itinerary
Agent
Supplier.com
Touch Points
Travel Agencies
Corporations
AdjacentBusinessPartners
OTAs
Alliance Partners
Touch Points
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What does it all mean?
• Travel technology companies need to embrace developer community– Formal Developer Programs
• Seek and harvest innovation• Speed to market, manage cost, decreased load on internal
systems• Global mindset
• Content is king– Aggregate GDS & Non GDS content in one API– Global solutions
• Build a developer friendly agent platform– Allow developers to easily build apps– Bespoke solutions increase efficiency, diminish waste
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