traveleyes-international.comtraveleyes-international.com/.../2016/...only-fomat-2016-3rd-edition.d… ·...

35
Traveleyes Holiday Brochure: 2016 3 rd Edition, Text Format. Contents: +1, A Message from the Founder +2, How it Works +3, Our Sighted Travellers +4, Our Blind Travellers +5, Is Traveleyes for Me +6, Savannah & Charleston +7, Burma +8, Montenegro +9, South Africa +10, Liverpool +11, Stuttgart +12, Finland +13, Galapagos and the Amazon +14, India +15, The Seychelles +16, Cortina D’Ampezzo +17, Cape Verde +18, New York City +19, Malaysia & Borneo +20, The Orkneys +21, Mexico +22, What our Travellers Say +23, How to Book +24, Terms and Booking Conditions +1, A MESSAGE FROM THE FOUNDER: Welcome to Traveleyes. Before you explore our exciting new range of holidays for 2016, please allow me to explain why I founded this unique travel company – taking blind and sighted travellers around the world together, to share the adventure. I’m the blind guy who wants to show you the world. Growing up, I was always passionate about travel. But when I was only four years old, doctors broke the news to my parents that I would become permanently blind. By the age of 18 I had lost 95% of my eyesight. Yet I knew that beyond the mist, which now surrounded me, was a world just waiting to be discovered. So I spent my third year of university life in Canada. This was my first taste of a travel adventure. Not long after this, I found myself crossing the jungles of Nicaragua on foot, along with 11 other disabled people, in the making of the documentary series ‘Beyond Boundaries’ (BBC2). After climbing volcanoes, sleeping to the sounds of the jungle and crossing crocodile infested waters, 9 to 5 corporate life never felt the same again.

Upload: ngodat

Post on 15-Jul-2019

216 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

Traveleyes Holiday Brochure: 2016 3rd Edition, Text Format.

Contents:

+1, A Message from the Founder+2, How it Works+3, Our Sighted Travellers+4, Our Blind Travellers +5, Is Traveleyes for Me+6, Savannah & Charleston+7, Burma+8, Montenegro+9, South Africa+10, Liverpool+11, Stuttgart+12, Finland+13, Galapagos and the Amazon+14, India+15, The Seychelles+16, Cortina D’Ampezzo+17, Cape Verde+18, New York City+19, Malaysia & Borneo+20, The Orkneys+21, Mexico+22, What our Travellers Say +23, How to Book+24, Terms and Booking Conditions

+1, A MESSAGE FROM THE FOUNDER:

Welcome to Traveleyes. Before you explore our exciting new range of holidays for 2016, please allow me to explain why I founded this unique travel company – taking blind and sighted travellers around the world together, to share the adventure.

I’m the blind guy who wants to show you the world. Growing up, I was always passionate about travel. But when I was only four years old, doctors broke the news to my parents that I would become permanently blind.

By the age of 18 I had lost 95% of my eyesight. Yet I knew that beyond the mist, which now surrounded me, was a world just waiting to be discovered. So I spent my third year of university life in Canada. This was my first taste of a travel adventure.

Not long after this, I found myself crossing the jungles of Nicaragua on foot, along with 11 other disabled people, in the making of the documentary series ‘Beyond Boundaries’ (BBC2). After climbing volcanoes, sleeping to the sounds of the jungle and crossing crocodile infested waters, 9 to 5 corporate life never felt the same again.

I set out to explore more of the world as a solo traveller, but faced rejection. No travel company would accommodate an independent blind traveller. I soon realized that if you want something in this world, which does not exist, you either go without, or you build it yourself.

So I launched Traveleyes in 2004, with the determination to make the world a more accessible place for blind and vision impaired people. Our holidays focus on experiencing the world with all five senses. The great thing is that sighted people enjoy our holidays too, sharing their sight with others and seeing the world from a new perspective.

Page 2: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

Traveleyes has now grown to become a team of travel experts, all sharing an equal passion for travel. As we are so unique, each member of the team is specially trained to give you the best experience possible. Together, we lead blind and sighted travellers across the globe, making memories of a lifetime along the way.

We established this new and alternative way to experience travel. Many people return to us time and time again for a group holiday with a difference. I hope this brochure inspires you to do the same. Travel is more than just the seeing of sights, and when you start looking with your other senses, the world becomes more alive.

Founder & Director,Amar Latif

+2, HOW IT WORKS:

Being a specialist tour operator, we do things a little differently.

Small, sociable groups

On average, our groups consist of 18 people. Around half of the group is blind and the rest sighted, though we aim to take a few extra sighted travellers on each trip. We enjoy daily excursions together and dine together in the evenings, so you’ll never have to eat alone. After dinner, individuals can choose whether to socialise or just relax with a bit of ‘me time’.

Blind and sighted pairs

Each day, our blind and sighted travellers are paired together. Swapping partners on a daily basis means that each person gets to know everyone else within the group. This is part of the reason why our groups bond so well.

Specialist tour managers

Our tour managers love exploring the world with you and are renowned for being friendly and enthusiastic travel experts. On a Traveleyes holiday, you will be accompanied by a tour manager from the initial group meeting at the departure airport, until arriving back in the UK.

International travellers

Travellers join us from all over the world. If you are travelling from outside of the UK, your holiday package will not include flights. However, we can offer you a flight quote from your local airport. In this brochure, prices are displayed in GBP and include flights from a specified UK airport. All payments will be collected in GBP. To view an estimate of these prices in your local currency and without flights, please visit our website or contact the Traveleyes office.

Choose from a wide range of holidays

Traveleyes holidays offer something for everyone. Our destinations cover Europe, The Americas, Africa, Asia and Australasia. Each holiday incorporates elements of discovery, activity, relaxation, history and culture. To make choosing your perfect holiday easier, we use the following categories as guidelines:

• Discovery Tours• City Breaks• Activity Holidays• Sun, Sea and Sand• UK Breaks

Page 3: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

Shared and single rooms

The holiday booking price is based on a shared twin room. This helps keep travel costs low and is part of the sociable experience. We want your stay to be as comfortable as possible, which is why we create room pairings based on the same gender and similar interests. This means that a sighted person may be sharing with another sighted person. If you are travelling with a companion, you will automatically be sharing a room with that person unless you request otherwise. For those of you who enjoy your own space, we offer single rooms at an additional cost. This amount is dependent on the holiday and is subject to availability.

What’s included

Our holidays are hand made by our expert team. Each holiday is different and some will include more than others. Most of our holidays include:

Flights & transfers from the UK Internal flights (if applicable) 3&4 - star accommodation Breakfasts & some evening meals Specified excursions Services of a local tour guide Services of a Traveleyes tour manager We may also include a list of optional excursions for you to enjoy on a free day

+3, Our Sighted Travellers:

As a sighted traveller with Traveleyes, you’ll see more of the world as you guide and describe the sights to a different blind traveler each day. This is a highly sociable experience and sharing your sight often results in an amazing sense of fulfilment and appreciation for the world around you. You don’t need any experience of blindness and, as a thank you from us, you get to travel for less!

See more of the world

When you take the time to describe the sights to a blind traveller, you notice so much more of the world around you – we promise you’ll take home more vivid memories than ever before. Seeing is only part of the experience. As a sighted traveller you’ll learn to explore with a focus on your other senses too. You’ll be surprised at how much you’ve been missing out on.

No experience necessary

You don’t need any experience of blindness to travel with us for the holiday of a lifetime. All of our blind travellers are completely independent and don’t need any additional assistance. Your role on a Traveleyes holiday does not go beyond guiding and describing sights. Our tour managers bring their expertise to the group and will offer support whenever needed.

Guiding is easy

Our sighted information pack, which we send to you upon booking, outlines a few basic pointers on how to guide. Here’s an example; “As we approach the dinner table, rather than putting a blind person in their seat, simply place their hand on the back of their chair.” In addition to this, your tour manager will take you through some practical steps, and be happy to answer any questions you may have. Guiding is simply about being mindful. Soon enough, you’ll forget you’re even doing it.

Share your sight

Describing the sights means that our blind travellers can enjoy them too. There’s no trick involved, just explain what you see and how you see it. Most of the time this will happen through natural

Page 4: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

conversation, as if you were speaking with another sighted person. You’ll hear other members of the group describing things too, which always helps. You don’t need to be a poet or consider yourself a creative thinker. Your words will paint a mental picture for our blind travellers to cherish long after the holiday.

Save up to 50% on all holidays

By guiding and sharing your sight, you’re helping us make the world accessible to our blind travellers. Because of this, and as a thank you, we’re able to subsidise the cost of our trips to sighted travellers by up to 50%. This means you can travel for less, and use the rest to spoil yourself whilst away.

Sighted Traveller Testimonial:

“As a first time traveller with Traveleyes, I found the whole experience a joy. Meeting likeminded travellers, keen to be immersed in new cultures and experiences, was both exciting and rewarding. Spending each day with a different person in the group was so much fun. Such variety, combined with a well-considered and comprehensive itinerary, has resulted in spending many an hour thinking about the individual days and all my new friends, who I am now sorely missing.

Juliet Aucott, Sighted Traveller –Jordan: Wonders of the Middle East, 2015

+4, Our Blind Travellers:

Blind travellers can forget about compromising dates and destinations with family or friends. Our fully accessible website means that a blind person can book a holiday with the same ease as a sighted person. The world is open, and it’s waiting to be explored.

An experience for all of the senses

We get involved with the destinations we visit, and incorporate a range of activities to stimulate each of the senses. This hands-on approach to experiencing the world in a multi-sensory way benefits our blind and sighted travellers alike. We’ve smelled the aromas from the spice gardens in Southern India, tantalised our taste buds with Italian cooking classes, danced to the sound of live Salsa music in Cuba and felt the ocean spray whilst sailing luxury yachts in Croatia.

Travel with freedom & independence

When a person loses their sight, the lack of accessibility can result in a struggle for independence. Many people who develop a vision impairment think jetting off on holiday is a thing of the past. Airports, hotels and getting out and about in an unfamiliar place can be a challenge at the best of times. Traveleyes provides independence to make the world accessible. In fact, many of our blind travellers go on holiday more now than when they had sight! The positive impact this has can be life changing.

No extra cost

Our blind prices are comparable to those of our mainstream competitors, when comparing a similar holiday of the same quality. Therefore, accessible travel comes at no extra cost. That’s why over 80% of visually impaired travellers return to us time and time again.

Blind Traveller Testimonial:

“I think La Plagne last week was, far and away, my best trip to date. The feel of the breeze on my face as my speed picked up, the crunching and swooshing of the skis on the snow, the smell of the Deep Heat and the taste of the free cake afterwards… who needs their sight when the other senses are being overloaded like this?”

Page 5: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

Mark Colman, Blind TravellerLa Plagne Skiing in the French Alps

+5, Is Traveleyes for Me?

We offer a safe and comfortable way for solo travellers to explore the world. Couples and friends who are looking for a sociable experience join our trips too. Whether you’re blind or sighted, we invite you to join us on an exploration for all of the senses: smell the aromas, taste the flavours, hear the music, feel the breeze, share the sights… And share the adventure. If you’re still wondering whether Traveleyes is right for you, we have two questions to ask you:

1. Do you like people?2. Do you love travel?

If your answer is yes to both, then it’s a yes from us. People join our groups from all backgrounds, cultures, nationalities and age groups. It’s part of what makes the experience so great! However, due to the nature of our holidays, all of our travellers are English speaking.

+6, SAVANNAH & CHARLESTON: America’s Southern CharmDiscovery TourSEPTEMBER 8 - SEPTEMBER 18, 2016 (11 DAYS)STANDARD BLIND PRICE: £2999DISCOUNTED SIGHTED PRICE: £1799

The culture and charm of Georgia and South Carolina are one of America’s best kept secrets. Local residents open their treasure trove of pre-civil war mansions, grand plantations and marvellous gardens to visitors. The highlights of the region are Savannah, Charleston and Myrtle Beach, boasting impeccable beaches and vogue farm-to-table dining to the sound of jazz music. Relax on a horse drawn carriage ride and discover the Gullah culture of slave descendants. Nowhere else can such history and natural beauty be found on this side of the Atlantic.

What’s Included• Flights and transfers from the UK• 3 star accommodation• All breakfasts• Specified excursions• Services of local guides & Traveleyes tour manger

Excursions• Included: Savannah City walking tour, Charleston City walking tour and Myrtle Beach Tour• Optional: Savannah Trolley tour, Georgia Swamp Tour, Boone Hall Plantation and Dinner Cruise

Day 1 Arrive in Savannah and transfer to our hotel.Day 2 Discover Savannah's highlights on a walking tour including the Historic District, Forsyth Park, River Street and passing by many heritage homes. In the afternoon, experience Savannah by trolley ride.Day 3 A free day to relax and explore the mansions and villas, or an optional excursion to the region's iconic swamps by boat, allowing us to get up close to Georgia's wildlife.Day 4 Transfer to Charleston, stopping off at the historic town of Beaufort along the way.Day 5 A guided walking tour along Charleston's most iconic sights, including the Battery and White Point Gardens, the Old Exchange Building and Manigault House. Afternoon at leisure.Day 6 Visit Boone Hall Plantation in the morning where we discover Gullah culture of past and present as well as the chance to see a working historic plantation. Optional evening dinner cruise in Charleston Harbour.Day 7 Transfer to our beach front hotel at Myrtle Beach.Day 8 Discover Myrtle Beach on a walking tour including the boardwalk, The Boweryand Broadway at

Page 6: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

the Beach. Our last stop is a thriving nature sanctuary.Day 9 Today is free to relax and explore.Day 10 A morning at leisure before our return flight.Day 11 Arrive home.

+7, BURMA: Mysteries of MyanmarDiscovery TourSEPTEMBER 21 - OCTOBER 2, 2016 (12 DAYS)STANDARD BLIND PRICE: £3299DISCOUNTED SIGHTED PRICE: £1899

To travel to Burma is to enter a nostalgic era, offering a rare opportunity to visit an authentic Asian destination where tradition has endured. Our tour includes Yangon, Inle, Bagan and Mandalay where we discover awe inspiring temples, stupas and pagodas, sleepy traditional villages, golden countryside and Royal Palaces. We’ll find intriguing culture, historic heritage and colonial remains that sparkle as much as the diamond-encrusted golden hti (umbrella) of the Shwedagon Pagoda.

What’s Included• Flights and transfers from the UK• 3 internal flights• 4 & 5 star accommodation• All meals• Specified excursions• Services of a local tour guide & Traveleyes tour managerExcursions• Included: Yangon city tour, Shwedagon Pagoda, wine tasting, Inle Lake tour, Indein visit, Bagan temple tour, Bagan craft tour, Bagan cruise and carriage ride, boat trip to Mandalay, Mandalay tour, Royal Lake tour• Optional: Hot air balloon ride above Bagan, cooking class

Day 1 We depart for our Burmese adventure.Day 2 Arrive in Yangon, formerly known as Rangoon and transfer to our hotel.Day 3 Afternoon tour of Yangon, including many impressive colonial buildings, Sule Pagoda and the legendary golden Shwedagon Pagoda.Day 4 Today we transfer to Heho on a short flight and make our way to Inle Lake where we visit a Burmese winery to sample local produce.Day 5 Visit Inle’s morning market and see the unique leg-rowing fishermen. Continue to a village in Indein where there are hundreds of stupas.Day 6 Relax at leisure this morning before an afternoon flight to Bagan.Day 7 Visit the city of Bagan, a living museum consisting of hundreds of varied temples. In the afternoon we will board a river cruise.Day 8 A chance to shop in Nyaung Oo Market, local craft cottages and less known temples. Enjoy a horse carriage ride around Bagan and the chance to join a cooking class.Day 9 If the water level allows we will transfer to Mandalay by river boat, soaking up the ambience of the Burmese countryside.Day 10 Discover Mandalay, including the former Royal Palace, Kyauktawgyi Pagoda, the longest teak wood bridge in the world and two important Monasteries.Day 11 Today take a short flight to Yangon where we visit Kyaukhtatgyi Pagoda and the Royal Lake before joining out return flight home.Day 12 Arrive home.

+8, MONTENEGRO: Walking in Kotor BayActivity BreaksOCTOBER 6 – OCTOBER 13, 2016 (8 DAYS)STANDARD BLIND PRICE: £1499DISCOUNTED SIGHTED PRICE: £799Montenegro sits on the Adriatic coast just south of Croatia and is one of Europe’s unspoilt pearls. Half

Page 7: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

of our walks will be in Lovcen National Park where we will explore small traditional villages and secret mountain trails. Kotor Bay, where the Adriatic stretches inland to form a sheltered bay will be the wonderfully picturesque location for the other half of our walks.

What’s Included• Flights & transfers from the UK• 4 nights in 4 star accommodation & 3 nights in a traditional 17th century guesthouse• All meals• All excursions• Services of a local tour guide & Traveleyes tour manager

Excursions• Included: Hiking through Lovcen villages, visit to Njegos’ Mausoleum, hiking through beech forest on the Adriatic Coast, city tour of the Old Royal Capital, Cetinje, hiking around Cetinje along the Crnojevic River, tour of Kotor Old Town and Our Lady of the Rocks Isle, hiking around the peaks of Kotor Bay to Orahovac, boat trip to Donji Stoliv and Kotor hike, visit to a local farm

ItineraryDay 1 We arrive into Tivat and transfer to our countryside hotel in Lovcen National Park.Day 2 Today we'll hike to Velji Bostur Village and continue to Prince Petar II petrovic Njegos’ mausoleum. We'll have lunch in a communist era building with panoramic views before continuing on to Mali Bostur village, and finishing in Korita.Day 3 Today we take a route through dense beech forest to Trestenik peak, down into Babina Glava before concluding in Majstori village. This evening, we shall enjoy a traditional home-made dinner with a local family.Day 4 This morning we transfer to Cetinje, Montenegro’s former Royal Capital. After a tour of the city's historical highlights we’ll then hike from Cetinje to Ceklin village. We'll continue towards Rijeka Crnojevica for lunch, a river-side hamlet known for its unusual bridge.Day 5 Today we transfer down Lovcen’s slopes to Kotor Bay where we will have a tour of the old town, a UNESCO world heritage site. After lunch we'll transfer to our guesthouse in Perast before a boat trip to a tiny isle in the middle of Kotor Bay.Day 6 From Donje Ledenice village we’ll hike to Ubalac village and the ruins of Fort Vranovo Brdo. Our journey then continues to Orahovac, a delightful village with a small beach on the edge of Kotor Bay for some leisurely free time.Day 7 Today, we'll travel to Donji Stoliv village by boat and begin our walk to Gornji Stoliv, continuing across the bay to Vrmac before finishing in Kotor. This evening we’ll enjoy a special farewell dinner together.Day 8 Our final morning in Perast will be enjoyed at leisure by the sea. At lunch time we shall transfer to Grbalijsko Polje valley where we shall visit a local farm to sample traditional products, including wine, spirits and goats cheese.Please Note A good level of fitness is required for this trip as it is geared to people who are capable of and enjoy walking for 5 to 7 hours every day, with a range of ascents and descents. Participants will need to be fit and healthy and capable of completing each day’s walk in full.

+9, SOUTH AFRICA: Treasures of Cape TownDiscovery ToursNOVEMBER 7 – NOVEMBER 18, 2016 (12 DAYS)STANDARD BLIND PRICE: £2499DISCOUNTED SIGHTED PRICE: £1299

One of Africa’s most vibrant cities and South Africa’s ‘Mother City’, Cape Town offers a thriving metropolis and a stunning coastline, resting in between the iconic Table Mountain and Victoria & Alfred Waterfront. A vibrant, hospitable community awaits to welcome you to an eclectic jumble of suburbs and gorgeous rugged countryside that has made this peninsula so famous.

What’s Included• Flights & transfers from the UK

Page 8: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

• 3 star accommodation with a swimming pool• All breakfasts & 1 evening meal• Specified excursions• Services of a local tour guide & Traveleyes tour manager

Excursions• Included: Townships tour, Cape Peninsula tour, Table Mountain tour, Robben Island tour, Animal Experience: Butterfly World & Cheetah Outreach Centre.• Optional: Winelands tour, Power Boating, Bo-Kaap cooking experience

ItineraryDay 1 Fly from London to Cape Town.Day 2 Today we'll arrive into beautiful Cape Town and the afternoon is free for you to enjoy.Day 3 This morning we'll take a cable car up Table Mountain for astounding views over this dramatic coastal city. We'll then visit the internationally renowned Kirstenbosch Botanical Gardens.Day 4 Today we will have an optional visit to a Cape vineyard to learn about winemaking and partake in some tastings.Day 5 Today we’ll visit Robben Island where Nelson Mandela was imprisoned – keep an eye out for Whale sightings from your boat. Our evening meal will be at a unique African restaurant offering a taste safari.Day 6 This morning we will have the option of a cooking tour through Bo-Kaap's colourful cobbled streets with opportunities to make and taste local cuisine.Day 7 A free day to enjoy at leisure or the chance to take a power boat ocean ride around Cape Point.Day 8 This afternoon we have the chance to explore Cape Town's townships and interact with the locals.Day 9 Today, we visit the Cape of Good Hope Nature reserve where beaches alternate with rugged stretches of rock and many rare flora and fauna live, including the jackass penguins which we will be able to view up close.Day 10 The tour continues with a visit the Butterfly World Tropical Garden which is also home to marmosets, iguanas, tortoises and parrots. We also will visit the Cheetah Outreach centre to meet the world's fastest mammal.Day 11 After a leisurely morning we'll transfer to the airport for our journey home.Day 12 Arrive home.

+10, LIVERPOOL: The Bear of the NorthUK BreaksNOVEMBER 11 – NOVEMBER 13, 2016 (3 DAYS)STANDARD BLIND PRICE: £299DISCOUNTED SIGHTED PRICE: £169

Discover the home city of the Fab Four on this weekend break in England’s finest port city, Liverpool. A UNESCO world heritage site, this northern city is centred around culture and heritage, and home to the largest collection of museums and galleries anywhere outside the capital. It’s also full of architectural treasures, and recently regenerated historical docks, as well as being the ultimate destination for fans of the iconic Beatles.

What’s Included

• 4 star accommodation• All breakfasts• A three course evening meal & welcome drink• All excursions• Services of a local tour guide & Traveleyes tour manager

Excursions• Included: The Beatles Story Museum, Live Cavern Club Beatles theatre show, Liverpool City walking tour

Page 9: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

ItineraryDay 1 We arrive in Liverpool for welcome drinks at our elegant city centre hotel at around 3pm. We'll enjoy a meal together as a group at our hotel, getting to know one another before our weekend of musical exploration begins.Day 2 Following breakfast, we begin our day with a trip to the Beatles Story, which is located in the beautiful surroundings of the Albert Docks. Redeveloped in the 1980s, today they are home to Tate Liverpool, the Merseyside Maritime Museum and our destination, the Beatles Story. Discover memorabilia from their childhoods and the early days of the band right up to their global domination and solo careers, as well as replicas of the Cavern Club and Abbey Road Studios. After lunch, the rest of the day will be yours to spend at leisure. This evening, we’ll visit the legendary Cavern Club, the venue where the musical identity of the Beatles was forged. We'll witness the club’s resident Beatles band play a theatre-style show which will take us through the various eras and styles ofthe band.Day 3 This morning, we will have the services of a local tour guide to teach us about Liverpool’s rich history. Liverpool was one of the world’s major trading centres in the 1700s, and played an important role in the growth of the British Empire, as well as being a key port for the mass movement of slaves from Africa to America. More recently, the city has been declared a European Capital of Culture due to its numerous literary, musical, theatrical and artistic links. This afternoon will be free for any shopping, eating or sightseeing you may wish to do before your onward journey home.

+11, STUTTGART: Castles and Christmas MarketsCity BreaksDECEMBER 2 – DECEMBER 5, 2016 (4 DAYS)STANDARD BLIND PRICE: £599DISCOUNTED SIGHTED PRICE: £299

Lying in a valley between the Black Forest and the Swabian Jura mountains is Stuttgart. Stuttgart’s Wihnachtsmarkt (Christmas market) dates back to 1692 and is made up of 300 stalls. During the weeks of advent, the streets are illuminated by sparkling lights and festive ornaments, and the whole region is transformed into a winter wonderland. We’ll also visit Hohenzollern Castle to enjoy the Royal Christmas market for a truly festive weekend.

What’s Included• Flights & transfers from the UK• 3 star accommodation• All breakfasts• All excursions• Services of a local tour guide & Traveleyes tour manager

Excursions• Included: Stuttgart walking tour, trip to Hohehzollern Castle & the Royal Christmas market

ItineraryDay 1 Today we will arrive in Stuttgart, located in southwest Germany. After transferring to our city centre hotel, your first evening in Stuttgart will be the perfect opportunity to explore the local area and soak up the festive ambience of the city. Discover why German Christmas markets are considered the best and browse the stalls selling handmade crafts, hot wine and wholesome food. Alternatively, you may wish to visit the Renaissance courtyard of the Old Palace which plays host to regular concerts for all to enjoy throughout this period to truly get you into the spirit of Christmas.Day 2 Following a leisurely breakfast at our hotel, this morning we’ll embark on a guided walking tour along the charming streets of Stuttgart, as we learn about the region’s history and Stuttgart’s iconic buildings. The city is known as the ‘cradle of the automobile' and as a result is home to a popular modern museum dedicated to Mercedes-Benz and a striking museum showcasing Porsche cars. In addition to this Stuttgart contains traditional German castles and palaces alongside large green parks and fountained squares, all evidence of the city’s former royal patronage. This afternoon will be free to enjoy at your leisure, whether you would like to visit a museum, see the Christmas markets by day,

Page 10: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

or enjoy another of Stuttgart’s attractions.Day 3 This morning we’ll board our coach for a journey south through the countryside to Hohenzollern Castle, the ancestral seat of the imperial House of Hohenzollern located in the foothills of the Swabian Alps. This castle is the third of three castles built atop a 234 metre bluff that dramatically commands a spectacular vista across the region.Day 4 Today, we will enjoy our final morning together at leisure in Stuttgart. Perhaps you might like to work off some mince pies and climb to the top of Rubble Hill. This hill was formed from the rubble of Stuttgart when it was destroyed by allied bombing in WWII and is a 20-minute uphill walk concluding with wonderful views over Stuttgart. In the afternoon we’ll transfer to the airport for our return journey home.

+12, FINLAND: Winter Wonderland AdventureActivity BreaksDECEMBER 6 – DECEMBER 12, 2016 (7 DAYS)STANDARD BLIND PRICE: £1799DISCOUNTED SIGHTED PRICE: £999

Our adventure begins with two nights in Finland’s trendy capital, Helsinki, before flying north to Ruka in the Arctic Circle. Once in the far north we’ll gear up and prepare for a packed itinerary featuring husky riding, snowmobiling, ice fishing, a reindeer farm and twilight sledge ride. Whether to get into the festive spirit or to discover the ultimate white wonderland, Finland in winter is a must!

What’s Included• Flights & transfers from the UK• 4 star accommodation• All breakfasts• Specified excursions• Services of a local tour guide & Traveleyes tour manager

Excursions• Included: Helsinki walking tour, reindeer farm visit, husky farm and sledge ride,starlight sledge ride, ice fishing by snowmobile sledge• Optional: Cross-country skiing & snowshoeing

ItineraryDay 1 Arrive in Helsinki and transfer to our city centre hotel in the early afternoon. The rest of the day will be at leisure exploring the city. On Helsinki’s charming streets you’ll find cutting-edge centres for art and modern design, elegant artnouveau cafes, shops, and noteworthy museums.Day 2 Our guided walking tour of Helsinki will include the Senate Square, two cathedrals and Market Square. We may have the opportunity to visit the emotive Rock Church and some of Helsinki’s modern delights including the Kaisa (Helsinki University library), the sculptures in Esplanadi Park and the Chapel of Silence.Day 3 This morning we’ll embark on a short flight north to Kuusamo where we’ll then transfer to the resort of Ruka, our winter wonderland for the next few days. We'll gear up and collect our outdoor winter outfits so we stay warm and snug during our adventure. The rest of the afternoon can be enjoyed exploring our cosy resort before our upcoming days of activity.Day 4 Today, we'll visit a reindeer farm and then enjoy a short ride in a traditional sledge before we gather round a cosy campfire. This afternoon, there will be the option to try cross-country skiing in a lesson with professional instructors. Cross-country skiers rely on their own locomotion to move across snow-covered terrain, so there will be no ski lifts involved!Day 5 Today we will try out husky sledging! Following a short safety briefing we’ll mount our sledges in pairs and commence a 5km ride through magical white wilderness. This evening we’ll hope for clear skies for our starlight sledge ride. Along the way our group will stop by a cosy fire for a snack while absorbing the unique ambience of Finland’s refreshing north and, if we are lucky, the Northern Lights!Day 6 Today we’ll try our hand at learning the secrets of ice fishing, known as pilkki in Finnish. We'll enjoy traditional hot drinks while learning how to check the nets under the ice and see who can catch the biggest fish. This afternoon we have the opportunity to go snowshoeing in Oulanka National Park.

Page 11: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

We’ll then warm up with hot chocolate and sweet pastries!Day 7 Today we transfer back to Kuusamo for our journey home.

+13, GALAPAGOS & THE AMAZON: Darwin’s Wildlife ParadiseDiscovery ToursDECEMBER 27 2016 – JANUARY 12, 2017 (17 DAYS)STANDARD BLIND PRICE: £5999DISCOUNTED SIGHTED PRICE: £3999

The scenery and biodiversity of the Galapagos Islands are some of the world’s most celebrated. Our tour of natural discovery begins at the Amazon town of Misahualli where we’ll find giant otters, sloth, monkeys and colourful birds. We then fly over 600 miles west to the remarkable Galapagos Islands, where Darwin famously realised his theory of evolution.

What’s Included• Flights and transfers from the UK as well as an internal flight from Quito to Santa Cruz and from San Cristobal to Guayaquil• 3 & 4 star accommodation• All breakfasts, 12 lunches, 6 evening meals• Visa and National Park entrance fee• Specified excursions• Services of a local tour guide & Traveleyes tour manager

Excursions• Included: Food and walking tour of Quito, Thermal Baths and Jungle Town visit, Amazon walk, canoe ride, waterfall tour, Banos de Cajon visit, Santa Cruz highlands tour, tortoise breeding centre, kayak tour, Tortuga Bay, Loberia walk and snorkel, San Cristobal Highlands tour.• Optional: Tintoreras snorkel and walk, Kicker Rock snorkel, Banos de Cajon spa treatment.

ItineraryDay 1 - 2 We meet for our flight to Ecuador and then arrive in amazing Quito.Day 3 This morning we embark on a tour of Quito, including the Old Town.Day 4 Today we depart Quito for Tena. We’ll visit the outdoors Papallacta Thermal Baths then continue to Misahualli Jungle Town.Day 5 Today we embark on a walk through the Amazon Rainforest. Following lunch we will board canoes and visit a local community.Day 6 We continue our adventure by bus to Banos and visit the Casa de la Balsa and the Pailon del Diablo Waterfall, a spectacular landmark.Day 7 Today offers rest and recuperation with a visit the Banos de Cajon spa.Day 8 Our Amazonian journey concludes today as we return to Ecuador’s capital of Quito.Day 9 This morning we fly to the Galapagos Islands. Upon arrival, we’ll stay overnight in the charming town of Puerto Ayora.Day 10 Today we sail west to neighbouring Isabela Island. We'll visit the superb Giant Tortoise Breeding Centre, before continuing on to the Wall of Tears.Day 11 Today we’ll go Kayaking in Isabela Bay. We offer the chance to visit Tintoreras, an islet of calm waters that is home to sea turtles and marine iguanas.Day 12 This morning we sail back to Santa Cruz Island. We’ll visit Tortuga Bay and you have the option to visit the Charles Darwin biological research station.Day 13 Travel to San Cristobal island. We'll visit Loberia - a coral sand beach popular with sea lions, where we have the chance to snorkel in the warm waters.Day 14 Today we’ll explore San Cristobal’s highlands, featuring freshwater lagoons. Before visiting Puerto Chino Beach and Tijeretas.Day 15 Relax or join our optional tour to Kicker Rock; a natural formation of channels beneath the water - the perfect habitat for rays and sharks.Day 16 - 17 Today we have a free morning before we prepare for our return journey home.

+14, INDIA: Beyond the Golden Triangle

Page 12: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

Discovery ToursJANUARY 17 – JANUARY 31, 2017 (15 DAYS)STANDARD BLIND PRICE: £2599DISCOUNTED SIGHTED PRICE: £1399

India’s spectacular Golden Triangle comprises New Delhi, Agra and Jaipur but we’ll also discover the delights of lesser visited Udaipur, Bundi and Deogarh as well as tracking elusive tigers on a safari in Ranthambhore. This ultimate tour of North India also includes plentiful helpings of delicious Indian food, heaps of British Raj heritage and some fine palatial heritage hotels.

What’s Included• Flights & transfers from the UK• 4 star accommodation• All meals• All excursions• Services of a local tour guide & Traveleyes tour manager

Excursions• Included: Delhi tour, Agra sightseeing with Tonga Ride, Taj Mahal & Agra Fort tour, Chand Baori Stepwell tour, Two Ranthambhore Safaris, Bundi Sightseeing tour, Chittogarh Fort tour, Udaipur tour with boat ride, Deogarh Mahal tour with rural village visit, Birla Temple with Arti Ceremony, Jaipur tour

ItineraryDay 1 -2 Overnight flight to India arriving in Delhi at noon. We'll pass many of New Delhi’s monumental buildings on our way to our hotel.Day 3 This morning we will tour Old Delhi, before a rickshaw ride and lunch. In the afternoon we’ll visit the Gandhi Museum, the Hindu Laxminarayan temple and the Bangla Sahib Sikh temple, before ending at the Qutab Minar.Day 4 Today we'll explore Humayun’s Tomb, before travelling to Agra, home of the Taj Mahal. We'll visit Itmad Ud Daula, known as the ‘Baby Taj’.Day 5 Sunrise visit to the wonderful Taj Mahal. We’ll then head to Agra Fort, one of the finest Mughal structures in India.Day 6 We’ll journey to Ranthambhore National Park today, stopping off en route to visit Chand Baori in Abhaneri, one of the grandest stepwells in India.Day 7 Our day begins with a game drive in Ranthambhore National Park in search of tigers. Following a lazy afternoon we’ll embark on an evening drive in search of more wildlife.Day 8 We’ll travel west to the town of Bundi, where we will visit the ornate Queen’s stepwell, with places of worship on every floor, before heading to the local market.Day 9 We depart for Udaipur, a romantic city of marble palaces. En route, we'll visit the colossal Chittorgarh Fort.Day 10 We’ll explore the City of Udaipur before a drive to Fateh Sagar Lake. Then, we’ll cruise across picturesque Lake Pichola and have the afternoon at leisure.Day 11 Today we travel north to the small rural town of Deogarh where we’ll spend the night in the town’s impressive mahal (palace).Day 12 We’ll travel north to Jaipur where we'll visit the Birla Temple and witness the Arti ceremony.Day 13 Today, we explore Jaipur, the ‘Pink City’. Our visit will include the Amber Fort, Hawa Mahal, City Palace, and the local Baapu Bazaar.Day 14 -15 This morning we shall enjoy a relaxing breakfast in Jaipur before heading back through the countryside back to New Delhi for our flight home.

+15, THE SEYCHELLES: Island Hopping in the Garden of EdenSun, Sea & SandJANUARY 18 – JANUARY 29, 2017 (12 DAYS)STANDARD BLIND PRICE: £3499DISCOUNTED SIGHTED PRICE: £2499

Page 13: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

What’s Included• Flights & transfers from the UK• 4 star accommodation on the island of Mahe and 7 nights on board a cruise yacht• All breakfasts, 6 lunches, 7 evening meals• Specified excursions• Services of a local tour guide & Traveleyes

Excursions• Included: Curieuse walking tour• Optional: Cousin Island Bird Sanctuary, walk to the top of Aride, Vallee de Mai Nature Reserve, Veuve Nature Reserve and l'Anse Source d' Argent beach

ItineraryDay 1 - 2 Depart the UK and arrive in the Seychelles, beginning on Mahe. We’ll check into our beach front hotel, free to relax on a porcelain-sand beach, awaiting a glorious sunset on the horizon.Day 3 Today is free to explore at your leisure. The Seychelle’s capital, Victoria, is nearby and home to lush botanical gardens, local market places and remnants of British colonialism.Day 4 Today we transfer to our yacht cruise. We’ll be welcomed on board with a cocktail before setting sail to the nearby island of St Anne where out boat will drop anchor for the evening.Day 5 We will leave St Anne early this morning to reach Curieuse, one of the Inner Islands which was a leper colony until 1965 and today is a bio-reserve home to over 500 giant tortoises.Day 6 This morning our voyage continues to the other side of Praslin to Cousin Island, the Seychelle’s first nature reserve before a short cruise to Anse Lazio beach, which is claimed by many to be the best beach in the world.Day 7 Today, we sail to Aride, the northernmost island of the archipelago. Next, we visit the tiny islet of St Pierre, before sailing to Baie St Anne, Praslin, where we’ll enjoy our Creole themed night.Day 8 Waking up in Baie St Anne, today we’ll have the option to tour Vallee de Mai, a UNESCO World Heritage site. After lunch, we'll have the option to visit a former coconut plantation.Day 9 This morning we'll have the option to visit the Veuve Nature Reserve, before carrying on to a former coconut farm where there will be the chance to learn how coconut oil is made, and a tour of the mill.Day 10 A morning spent exploring Moyenne Island, a lush tropical island home to 120 giant tortoises. Later, we'll celebrate our last night on board with a Captain’s farewell dinner.Day 11 This morning we’ll disembark our small yacht cruise for a tour of Mahe island before transferring to the airport for our journey home.Day 12 Arrive home.

+16, CORTINA D’AMPEZZO: Italy’s ‘Queen of the Dolomites’Activity BreaksJANUARY 21 – JANUARY 28, 2017 (8 DAYS)STANDARD BLIND PRICE: £1149DISCOUNTED SIGHTED PRICE: £649

Cortina d’Ampezzo is a town situated in the heart of the Dolomitic Alps in the Veneto region of Northern Italy. Located on the Boite river and in an alpine valley, the resort is known for its skiing, scenery, shops and après-ski scene, as well as the jet-set and aristocratic crowd it attracts. Join Traveleyes, your blind and sighted ski specialists as we set out for sheer skiing heaven!

What’s Included• Flights & transfers from the UK• 3 star accommodation• All breakfasts and afternoon teas, 6 evening meals and wine with dinner• Services of a local tour guide & Traveleyes tour manager

Excursions• Included: Six days of skiing

Page 14: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

ItineraryDay 1 We fly to Venice Marco Polo airport and transfer to our hotel at the Cortina ski resort. Our hotel is ideally located in the resort and is a 500 metre walk to the ski lifts.Day 2 - 7 The outstanding ski facilities of the Cortina d’Ampezzo resort include some 135km of fantastic ski pistes, providing a wide selection of skiing opportunities for all abilities. Known as the ‘Queen of the Dolomites’, Cortina has three major ski areas and a varied mix of blue, red and black runs to suit the most adventurous skiers. With slopes as high as 2,930 metres, all the way down to1,050 Cortina has something to suit every taste! To round off a spectacular skiing opportunity, our beautiful Alpine hotel is situated a stone’s throw away from a chair lift offering fantastic access to thepistes. When the slopes have left you physically spent, relax in a warm and sociable ambience and while away your evenings by the log fire before indulging in a five course evening meal. Aside from purely ski-based activities, Cortina d’Ampezzo offers a wealth of other features including a myriad of après-ski attractions, stylish boutiques, attractive cafés and every opportunity to experience many sides of the local culture.Day 8 Today we transfer to the airport to catch our return flight. The Italian Alps simply cannot be beaten for that perfect combination of great skiing opportunities, the finest slopes, fabulous scenery and the unmistakable Italian charm of the apres-ski culture. Cortina d’Ampezzo exemplifies this appealing blend with ease, charm and panache, so whether you happen to live with or without eyesight, take the invitation to glide across the snowscape of a skier’s paradise together with friends old and new, the wonderful, sociable, Traveleyes way!Please Note Vision impaired skiers must be of at least intermediate level to take part in thistrip. Sighted skiers must be of intermediate to advanced level. Lift passes, skiand boot hire are not included.

+17, CAPE VERDE: Archipelago of Golden BeachesSun, Sea & SandFEBRUARY 1 – FEBRUARY 8, 2017 (8 DAYS)STANDARD BLIND PRICE: £1299DISCOUNTED SIGHTED PRICE: £699

This winter, escape to Cape Verde, a gorgeous archipelago situated off the horn of Africa near Senegal. Located over 1000 miles south of the Canary Islands and surrounded by clear turquoise waters, Cape Verde is the perfect combination of sun, sea and sand.

What’s Included• Flights & transfers from the UK• 3 star superior bungalow accommodation• All breakfasts, lunches and evening meals• Hot, soft and specified alcoholic drinks• Specified excursions• Services of a local tour guide & Traveleyes tour manager

Excursions• Included: Private half day island tour and visit to the salt mines.• Optional: Glass-bottomed boat trip, buggy tour, sailing, horse-riding

ItineraryDay 1 Upon arrival near Espargos on the small Island of Sal in the early afternoon we’ll transfer across Mars-like landscapes to Santa Maria Beach where we’ll check into our hotel. Cape Verde is a vibrant mix of Portugal and Africa and the islands are home to a proud creole culture. Independent since 1975, Cape Verdeans are rightly proud of their flourishing archipelago and sunny coastlines. We will be staying on Sal, which used to be a centre for salt mining, hence its name. The island is very flat, and is known for its good weather, sandy beaches, salt baths and exciting cuisine.Day 2 Today, we will begin with a half day walking tour. We will explore the island of Sal and include a visit to Salinas de Pedra de Lume, the salt mines. Here, you will have the chance to experience the unique sensation of floating in water 26 times saltier than the sea. The rest of the day will be yours to enjoy at leisure.

Page 15: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

Day 3 - 7 Many interesting tours are available as extra options. These offer the chance to tailor your experience in Cape Verde, helping to bring to life many contrasting aspects of this stunning local landscape. A few of our favourites amongst these are...Sailing a luxury yacht: The regatta yacht ‘White Time’ will be available for trips out and around the island of Sal. Enjoy the company of Captain Eugene as you explore the sheltered waters of Sal’s West Coast. There are opportunities to swim and snorkel from the boat.Buggy tours: The chance to explore different parts of the island from the vantage point of a buggy or quad bike. Visit the Old Town and other smaller villages.Glass-bottomed boat trip: Experience the wonderful underwater world of Sal and visit the sunken statue of Cristo dos Mares. There will also be the chance to glimpse two sunken ship wrecks, and to see swarms of colourful tropical fish.Horse Riding: Sit back, take a change of pace and experience Cape Verde from a different point of view!Day 8 Journey home.

+18, NEW YORK CITY: The City that Never SleepsCity BreaksFEBRUARY 19 – FEBRUARY 24, 2017 (6 DAYS)STANDARD BLIND PRICE: £1598DISCOUNTED SIGHTED PRICE: £799

New York City is said to be the city that never sleeps for a reason. Known for its dramatic skyline, endless shops, and rich history, you’ll never run out of new sights and places to explore. New York City has architectural treasures, museums and art galleries, as well as the opportunity to try every cuisine imaginable. Our tour includes a walking tour, a guided museum visit, and a river cruise.

What’s Included• Flights & transfers from the UK• 3 star accommodation in Times Square• All breakfasts• Specified excursions• Services of a local tour guide & Traveleyes tour manager

Excursions• Included: New York City walking tour, river cruise, Lower East Side Tenement Museum• Optional: Food tour

ItineraryDay 1 We transfer to our central midtown hotel in the late afternoon and enjoy the rest of our evening at leisure. You may wish to explore the area around the hotel, as the bright lights of Times Square, the Theatre District and the Rockefeller centre are only seconds away.Day 2 We start with a walking tour around midtown New York, home to some of the city’s most iconic features. With the knowledge of a guide, we will learn about the fascinating history behind incredible landmarks such as Grand Central Station and the Empire State Building, before continuing to Central Park. After a break for lunch, we will embark on our River Cruise which will allow the opportunity to take in more of New York City’s famous landmarks, from the vantage point of the Hudson River. This trip will take you under the famed Brooklyn Bridge, and past many other New York icons including the legendary Statue of Liberty, Ellis Island and the One World Trade Centre.Day 3 Today will be a free day to spend at your leisure. Choose to view the famed New York skyline from the dizzy heights of the Rockefeller centre, or browse the floors of Saks Fifth Avenue. Other options include a visit to the Museum of Modern Art, a ferry trip out to Ellis Island to visit the immigration museum, or to Liberty Island to climb up to the crown of Lady Liberty herself.Day 4 Today, we will learn about the history of New York’s immigration and how it has transformed the city. We start our day with a visit to the Lower East Side, the historical first settling point for many new arrivals to America, where we will have a private tour of an old immigrant apartment building. We will learn about the stories of the Gumpertz family, and the Baldizzi family, former inhabitants ofthe building many years ago. Day 5 The morning will be free for any last minute sights, shops or food

Page 16: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

tasting you want to enjoy. After lunch, we will prepare for our journey home, having enjoyed a fascinating city break discovering the history, charms and culture of New York City, America’s Great Metropolis.Day 6 Arrive home.

+19, MALAYSIA & BORNEO: Wild Rainforests and Buzzing CitiesDiscovery ToursMARCH 5 – MARCH 18, 2017 (4 DAYS)STANDARD BLIND PRICE: £3399DISCOUNTED SIGHTED PRICE: £1899

Discover the wonders that Malaysia has to offer. We begin on the Malaysian Peninsula in Kuala Lumpur where we’ll stay within view of the Petronas Twin Towers. Our journey then takes us north to the island of Penang, known as the “Pearl of the Orient”. Our Malaysian adventure continues east to the far side of Borneo where we’ll delve into the rainforest in search of orangutans, proboscis monkeys and egg-laying turtles.

What’s Included• Flights & transfers from the UK• 8 nights in 4 & 5 star accommodation• 3 nights in rainforest lodge accommodation• All breakfasts, 3 lunches, 3 evening meals• Specified excursions• Services of a local tour guide & Traveleyes tour manager

Excursions• Included: Kuala Lumpur and Batu Caves tour, George Town heritage tour, Orangutan centre and Gomantong cave visit, Kota Kinabatangan night walk, Kota Kinabatangan lake and river cruises, Sandakan city tour, Turtle Island boat trip and night viewing.• Optional: Malacca tour, Penang Monkey Beach visit.

ItineraryDay 1 - 2 Overnight on flight to Malaysia before we arrive into Kuala Lumpur and transfer to our hotel. The afternoon and evening will be at leisure.Day 3 Today we have a city tour which will take us to the Batu Caves, the Central Market, Little India, Chinatown and the Lake Garden.Day 4 We will have an optional excursion to the UNESCO listed city of Malacca.Day 5 Today we fly north to the island of Penang and transfer to our central hotel in the heart of George Town.Day 6 Today, we’ll embark on a walking tour to discover George Town’s many highlights, including a historic fort.Day 7 A free day to enjoy at leisure exploring the delights of George Town, whether that be indulging in a restaurant, enjoying some shopping or delving into a museum.Day 8 This morning we fly to our sea-front hotel in Sandakan on the far eastern side of Borneo, which will be our base for exploring Kota Kinabatangan and the turtle islands.Day 9 Today we visit the Orangutan centre for feeding time for the orphans, before continuing further into the rainforest to the Gomantong Caves and a boat cruise in search of wildlife.Day 10 This morning we will take a river cruise in search of rainforest wildlife including the proboscis monkey who are recognisable for their cartoonish long noses.Day 11 Continuing on we depart the rainforest and head to Sandakan jetty for a boat ride to Turtle Island Park where we can witness baby turtles hatching.Day 12 After returning to mainland Borneo by boat, we'll enjoy a city tour of Sandakan including a visit to a hill-top Buddhist Temple and a water village where a local tribe lives in houses built on stilts.Day 13 - 14 We’ll enjoy our morning at leisure in Sandakan before we transfer to the airportin the afternoon for our flight home.

+20, THE ORKNEYS: Spring in Scotland

Page 17: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

UK BreaksAPRIL 10 – APRIL 17, 2017 (8 DAYS)STANDARD BLIND PRICE: £1099DISCOUNTED SIGHTED PRICE: £599

Mystery shrouds the Orkneys, a small archipelago located off the far north coast of Scotland. Offering some of Europe’s most prized prehistoric remains, plenty of WWII intrigue, a rich Viking heritage and proud Celtic craft tradition make the Orkneys a fascinating journey of discovery. Along the way we’ll journey on a steam locomotive, visit Scottish castles, seek the Loch Ness monster and explore Edinburgh.

What’s Included• 3 star accommodation• All breakfasts & 5 evening meals• Specified excursions• Services of a local tour guide & Traveleyes tour manager

Excursions• Included: Edinburgh walking tour, Blair Castle tour, Cairngorms steam locomotive journey, Scapa Flow and Italian Chapel, Neolithic Orkneys tour, Kirkwall visit, Castle of Mey (if open), Loch Ness visit• Optional: Shapinsay Island visit

ItineraryDay 1 Arrive into Edinburgh and meet at our hotel. Evening at leisure in Scotland’s Capital.Day 2 We’ll explore Edinburgh today, taking in popular sites such as the Royal Mile and admiring Edinburgh Castle.Day 3 Depart Edinburgh and head north to Blair Castle. Following this, we’ll continue to Aviemore where we’ll board a traditional steam locomotive for a scenic journey through the Cairngorms.Day 4 We continue our journey north this morning with a short break in the charming Highland town of Tain along the way. We shall then reach Gills Bay for an afternoon ferry crossing to St Margaret’s Hope on the Orkneys. From here we shall enjoy spectacular views of the Scapa Flow, bridged by the Churchill Barriers to repel German U-boats in WWII. We shall also visit the Italian Chapel, a wonderful piece of Italy constructed by Italian POWs who lived and worked on these islands during WWII.Day 5 Discover the wonders of the Neolithic Orkneys today with a visit to homes more ancient than the pyramids. We’ll visit Skara Brae, the Ring of Brodgar, the Standing Stones of Stennes and the Broch of Gurness as well as Skaill House – the quintessential Orkneys Mansion. Along the way our tour will also cover some of the island’s most dramatic scenery and hope to spot puffins. Day 6 Today we shall transfer from Stromness to Kirkwall. Here you may wish to browse the craft and gift shops for local products, explore St Magnus Cathedral or sample ale in a distillery. You may also wish to take a short ferry journey to Shapinsay where you can enjoy peaceful walks on one of the Orkney’s mostcharming islands.Day 7 Waking up in the Orkneys on Easter Sunday we shall journey from Stromness to Scrabster on the Scottish mainland. From here we shall journey west along Scotland’s gorgeous northern coast, stopping at Smoo Cave. We shall journey along scenic roads to the coastal town of Ullapool.Day 8 Today we’ll journey to Loch Ness with a brief visit to Drumnadrochit, famous for the mystery of the Loch Ness monster. Our journey shall then conclude back in Edinburgh this afternoon.

+21, MEXICO: The Riviera MayaSun, Sea & SandAPRIL 27 – MAY 9, 2017 (13 DAYS)STANDARD BLIND PRICE: £2099DISCOUNTED SIGHTED PRICE: £1099

Mexico’s colourful history as the land of the Mayan and Aztec peoples means that it is home to impressive ruins and archaeological sites. Our tour includes visits to Tulum, one of the last inhabited Mayan cities, and Chichen Itza, one of the mythical great Mayan cities. Optional excursions include swimming with dolphins and exploring an ecological waterpark, while enjoying the remarkable

Page 18: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

climate, cuisine and coastline that Mexico has to offer.

What’s Included• Flights & transfers from the UK• 4 star accommodation• All meals• Hot, soft & specified alcoholic drinks• Specified excursions• Services of a local tour guide & Traveleyes tour manager

Excursions• Included: Tulum Archaeological tour, Coba archaeological tour with visit to a local Mayan family• Optional: Chichen Itza, Riviera Maya Ecological Park, swimming with dolphins, jungle buggy tour

ItineraryDay 1 We'll arrive in Cancun and transfer to our beach front hotel in the heart of the Riviera Maya.Day 2 Your chance to spend the day relaxing at our fabulous 4 star resort.Day 3 Today there is the chance to go on a fascinating half day excursion to the Mayan remains at Tulum.Day 4 A free day to relax in the idyllic surroundings of the Riviera Maya or visit the nearby resort of Playa Del Carmen which began as a small fishing town.Day 5 Today features an option to take a full day excursion to Chichen Itza, a pre-Colombian Mayan city. Chichen Itza is renowned for its impressive archaeological structures that have stood the test of time since 600 A.D.Day 6 Today is free to enjoy at your own leisure, with the option of a jungle buggy tour to a freshwater swimming hole.Day 7 A free day to explore at your own leisure. Whether that be sunning on the beach, a dip in the pool or a swim in the sea.Day 8 This morning we journey on a half day excursion to the ancient archaeological ruins at Coba.Day 9 A change of pace is on the cards today as we embark on an adrenaline fuelled adventure tour including opportunities for snorkelling, zip-wire activity and kayaking.Day 10 Today brings a memorable invitation to enter the aquatic world and to swim alongside majestic dolphins in the warm and temperate sea.Day 11 The final full day is one for relaxing, perhaps by the pool, the beach, or indulge in sheer luxury at the spa.Day 12 A free morning before departure to catch our return flight.Day 13 Arrive home.

+22, WHAT OUR TRAVELLERS SAY

Australia with Traveleyes, January 2016By Rachel Nafzger, Visually ImpairedLike a lot of twenty something’s, Australia had always been on my bucket list of must visit places. I was even in the process of researching and planning my own trip out there. But when I lost my last tiny bit of vision I also lost all faith in my own ability, and so my trip to a land down under was cast aside as an impossible dream. Then, who should come to my rescue but the very tour company that had initially given me the confidence to ever consider a solo trip? When I saw that Traveleyes were running a holiday to Australia I just knew I had to take advantage of an opportunity I thought had passed me by! And I am so glad I did. From the glam and iconic buildings of Sydney, to the warm waters and birdsong of tropical Queensland. From the breathtakingly harsh outback, to Melbourne’scoffee, culture and colour. Traveleyes gave me the perfect, hassle free, insight into this huge country and it’s many astounding variations...much more than I would have ever seen if I’d have gone it alone anyway. The trip also gave me a much needed confidence boost, allowing me to travel as an independent person but with the support and safety net there should I have needed it. A truly unforgettable holiday.

By Eileen Smith, Sighted

Page 19: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

Yet another fabulous holiday with Traveleyes this time to Australia. The four different areas we visited, Sydney, Ayres Rock, Cairns and Melbourne were all so different, that it was like visiting four different countries. We went on some fantastic excursions including climbing the Sydney Harbour Bridge, watching the sunset over Ayers Rock and visiting the Great Barrier Reef. Australia was not at the top of my list of places to visit but I'm so glad I went as it was a holiday of a lifetime, especially as I met up with fellow travellers, both sighted and VIs, from previous Traveleyes holidays. These holidays have been a lifesaver for me since I have been on my own. They are so safe and well organised and it is like going on holiday with a group of good friends and family. I can't wait to go on my next adventure with Traveleyes.

+23, HOW TO BOOKWhether you're blind or sighted, booking thatperfect holiday has never been so easy. You canview more details about each trip on our fullyaccessible website.

1. Find Your Dream HolidayChoose a holiday from our website, print or audio brochure. We advise that you sign up to our newsletter online, to keep up to date with our latest releases.2. Book Your PlaceTo book your place, you will need to create a customer account and pay a deposit. This is quick, easy, and can be done either online or over the phone. Upon booking we will send you a traveller information pack.3. Your DetailsOnce you have booked your holiday, you will need to complete a booking form. This form can be completed online, or you can request a printed copy to be sent out to you in the post.4. Top Up Your HolidayWe will notify you when the optional excursions for your chosen holiday have been released (usually four weeks before departure). These can be booked online or over the phone.5. Pay Full BalanceYour balance will be due 12 weeks prior to the departure date. Four weeks prior to departure, we will send you a holiday information pack. This will include details on meeting points, accommodation and general travel advice.6. Jet off for the trip of a lifetime!

+24, TERMS AND BOOKING CONDITONS

We know that your holiday is very important to you. It is also extremely important to us since we want you to enjoy it and continue to book your holidays through us in years to come. We also care about our reputation and want to be sure that you understand both your and our obligations when you book a holiday with us. Please therefore spend a few minutes reading the following Booking Conditions, as they form the basis of your contract with Traveleyes Limited.

Membership:All participants on our holidays must first become members, and as such should have completed a registration form either online or by post. There is currently no charge for membership. We reserve the right to decline or cancel membership.

How to book a holiday:The person booking the holiday must be aged 18 or over, and is responsible for making all payments. Your contract with us will come into existence when we receive your deposit payment. You will receive booking confirmation within 7 days of payment, this will include an invoice. There are two teps required to complete the booking process:

Step 1:Pay a non-refundable deposit as follows:• £100 if the holiday price is up to £300

Page 20: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

• £200 if the holiday price is between £300 to £500• £300 if holiday price is between £500 to £1500• £400 if holiday price is over £1500• and full cost of an alternative or additional flight (where relevant).

Step 2:Fully complete the online booking form. Alternatively, you can contact us and request a paper copy in the post or a printable copy via email.

Full balance is required 12 weeks before departure.You can pay your deposit or full balance online, by phone or bank transfer. Please note: a £10 administration charge is made for all payments received by cheque.

Travellers may be required to provide a copy of their police records check / employers reference. Ensure you have appropriate travel insurance - for all holidays outside the UK, it is a condition of travel that you have comprehensive travel insurance to cover you in the event of an emergency. We can refer you to a reputable insurance provider if you wish.

Incomplete booking forms will be returned, and where information is incorrect or withheld, or where medical declarations are not available, we will be absolved of any liability, and reserve the right to cancel your booking and retain any payment received. We reserve the right to refuse any booking at our discretion. We also reserve the right to cancel any booking due to unacceptable behavior.

Payment:1) Confirmation and Invoice:An invoice for the cost of your holiday will be issued with the confirmation of your booking. It will show the date on which the full balance (minus thedeposit) is due, which will be 12 weeks prior to the start of your holiday. If we are unable to confirm your booking, we will immediately refund any payments you have made to us.

Please check the confirmation invoice carefully as soon as you receive it. Contact us immediately if any information, which appears on the confirmation, or any other document appears to be incorrect or incomplete, as it may not be possible to make changes later. We regret we cannot accept any responsibility if you do not tell us about any mistake in any documents within 14 days of our sending it out (five days for tickets). We will do our best to rectify any mistake notified to us outside these time limits but you must meet any costs involved in doing so.

2) Late Bookings:If the booking is made within 12 weeks of the holiday start date, it is deemed a late booking and the contract between us comes into effect upon your confirming to us the acceptance of the arrangements and our receiving full payment.

3) Late Payments:If the deposit and / or balance is not paid in time we may cancel your booking. If the balance is not paid on time, we will retain your deposit and will also require cancellation charges as detailed in the section below marked ‘Cancellation Charges’.

Price:All prices shown on the Traveleyes website and in the Traveleyes brochure for both visually impaired travellers and sighted travellers are per person, and generally include flights from a specified UK airport, transfers, accommodation, specified trips and specified meals. They do not include transport to and from your departing airport before joining the Traveleyes tour.

If you change or cancel your holiday:

1) Changing your holiday:If you wish to transfer to a different holiday or change the name in which the booking has been made

Page 21: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

within 4 weeks of booking, we will do our best to make the necessary changes. There will be an administration charge for this. Changes made within the balance due period (12 weeks prior to departure) will be treated as a cancellation of the original booking and cancellation charges will be applied as shown in the section below marked ‘Cancellation Charges’.

2) Cancelling your holiday:You may cancel your holiday at any time. Written notification from the person who signed the booking form must be sent, either online (contact us) or by post. The date of cancellation will be the date of receipt of written notification to cancel (not the date of verbal notification by telephone). As we incur costs from the time we confirm your booking and may be unable to resell your holiday, you will be required to pay the applicable cancellation charges as shown in the section below marked ‘Cancellation Charges’.

3) Cancellation Charges:The cancellation charge is the responsibility of theperson who is agreeing to pay.

Period before departure(when writtencancellation is received):

Charge as apercentage of the fullholiday cost:

Up-to 12 weeks Deposit6 - 12 weeks 50%

0 - 6 weeks 100%

NB: You may be able to make a claim under your travel insurance policy if your cancellation falls within the provisions of the policy. Any Credit Card fees paid are non-refundable.

If we change or cancel your holiday:1) Amendments:We start planning our holidays many months in advance. Whilst every effort is made to ensure the accuracy of your booking, amendments will sometimes be necessary. Most changes will be minor, but occasionally we have to make a significant change.

We reserve the right to make minor changes both before and after your booking has been made. This may include a change in accommodation. Any such changes will not affect the quality of the holiday advertised. Major changes may include a change of UK airport or insufficient demand for a holiday leading to possible alternative arrangements being made, or cancellation of the trip.

Where a major change is necessary, you will be advised in writing immediately and you will have a choice of the following options:

• Accepting the altered holiday arrangements.• Accepting alternative holiday arrangements that we may be able to offer, together with a refund if the price is lower.• Cancelling your holiday arrangements, in which case you will receive a full and quick refund of all monies you have paid to us.

2) Cancellation:We reserve the right in any circumstances to cancel your holiday arrangements. If we are unable to provide the booked holiday arrangements, you can either have a refund of all monies paid or accept an offer of alternative holiday arrangements if available.

We will not cancel your holiday within 5 weeks of departure date unless we are forced to do so as a result of circumstances outside our control (e.g. war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, technical problems with transport, closure of airports, changes of schedules by scheduled airlines, adverse weather conditions, fire and all similar events outside our

Page 22: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

control).

We regret we cannot accept liability or pay any compensation in these circumstances.

We also reserve the right to cancel the holiday of any guest who persistently displays unacceptable behaviour during their stay. In this instance, payment for the holiday will be retained.

If your health, level of fitness or conduct at any time before or during a trip is endangering, or appears likely to endanger, your health or wellbeing or that of any third party (including any other clients of the Company) or the safe, comfortable or happy progress of the trip, you may be excluded from all or part of the trip without refund.

Very rarely, for reasons outside our control (as mentioned above), we may be forced to change or terminate your holiday after departure. This is extremely unlikely but if it does occur, we regret we will be unable to make any refunds (unless we obtain them from our suppliers).

Complaints:If you have a complaint whilst on the holiday, we will endeavour to find appropriate solutions. If you wish to make a complaint upon your return, please contact us at the earliest opportunity (within 28 days):

Email: [email protected] post to the following address:Traveleyes, PO Box 511, Leeds, LS5 3JT

Liability:We accept responsibility for ensuring that the holiday arrangements you book with us are supplied as described in promotional material and that the services offered reach a reasonable standard. If any part of your holiday is not provided as promised (this does not include minor changes), or any damage is caused to you by our failure to perform the contract, we will accept liability. As such we may compensate you if we agree that this has affected the enjoyment of your holiday. Please note it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim.

We are not liable when:• Failure to perform the contract is attributable to a third party not connected with the provision of your holiday.• Unusual and unforeseeable circumstances occur which are beyond our control, examples of which are mentioned above.

NB: We will not be responsible where you do not enjoy your holiday or suffer any problems due to a reason which you did not tell us about when you booked your holiday or where any problems you suffer did not result from any breach of our contract or other fault of ourselves. Also, we cannot accept responsibility for any services which do not form part of our contract. This includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the services or facilities are not advertised on our website or in our brochure and we have not agreed to arrange them. It is a condition of the acceptance of liability that you notify us of any complaints at the earliest possible opportunity.

Where any payment is made to you or any members of your party, that person must assign to ourselves, or our insurers, any rights they may have to pursue any third party. They must furthermore agree to co-operate fully should our insurers, or we, wish to enforce those rights. This includes our employees (providing they were at the time acting within the course of their employment), and also our agents or suppliers (providing the circumstances were beyond their control, as mentioned above).

Special Requests:If you have any special requests for type of accommodation, special diets etc., please inform us at the

Page 23: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

time of booking. We cannot guarantee that your requests will be met, but we will endeavour to help. Failure to meet any special request will not be a breach of contract on our part.

Passports, Visas and Health Requirements:You will require a valid passport for all overseas holidays. If you are a British citizen and do not have a passport, you should enquire at your main Post Office or visit https://www.gov.uk/government/ organisations/hm-passport-office at least three months before departure. You must check the up to date position of passport, visa and health requirements before departure. Passport, visa and health requirements applicable to British citizens are shown on the Foreign and Commonwealth Office website (https://www.gov.uk/foreigntravel advice ). If you are a non-British resident, please contact the appropriate organisation for passport and visa information.

It is your responsibility to ensure you are in possession of all necessary and valid travel and health documents before departure. All costs incurred in obtaining such documentation must be paid by you. We regret we cannot accept liability if you are refused entry on to any transport or into any country due to failure on your part to carry correct documentation.

You must check the health requirements of the country you are visiting six weeks before you travel, and if you ‘re travelling within the EU, you should take with you an EHIC (European Health Insurance card) which has replaced the E111 form. As a UK resident, you’re entitled to free, or reduced, state healthcare when you visit a European Union country (see UK Department of Health leaflet “HEALTH ADVICE FOR TRAVELLERS”, which you can download a copy of from here: http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/ documents/digitalasset/dh_4135858.pdf).

From 1 January 2006, E111 forms are no longer valid. You can apply for a European Health Insurance Card (EHIC) by phone (0845 606 2030) by post (with a pre-addressed envelope from the Post Office), or online (free of charge) at https://www. ehic.org.uk/Internet/home.do You will need to give your name, date of birth and National Insurance or NHS number.

Flights:You will not normally be issued with tickets unless we have arranged a different flight for you. The flight timings given in your Holiday Information Pack are for general guidance only and are subject to change. You must check your flight details very carefully immediately on receipt to ensure you have the correct information. It is possible that flight times may be changed even after the Information Pack has been dispatched - we will contact you as soon as possible if this occurs. Any changes to airline, aircraft type and airport of destination will not entitle you to cancel or change to other arrangements without paying our normal charges.

Independent Suppliers:Some of the services which make up your holiday are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions. Some of these terms and conditions may limit or exclude the supplier’s liability to you. Copies of the relevant parts of these terms and conditions are available on request from ourselves or the supplier concerned.

Your Financial Protection:Traveleyes LTD holds an Air Travel Organiser’s Licence issued by the Civil Aviation Authority (ATOL number 6600). When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However,

Page 24: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents:

you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).

If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.

For further information, visit the ATOL website at http://www.atol.org.uk/.

Brochure / Web Accuracy:All information contained on our website or in our brochure is correct at the time of publication. Please remember, however, that although we check our website and brochure regularly and endeavour to ensure that they are accurate at all times, there may be occasions when certain information shown is no longer accurate. In this instance we cannot be held responsible for any subsequent necessary amendments to your booking - therefore you should check all details of your chosen holiday and travel arrangements prior to booking.

Customers with additional needs, other than blindness:Traveleyes is a unique, specialist company which was specifically established to extend access to world travel for people with a visual disability. Our holidays are consequently designed, staffed and modelled accordingly. This forms the fundamental nature of our service. We make reasonable adjustments to include customers who have other needs, but we are not able to guarantee that we will always be able to provide for every such need in every case.

Customers with additional needs which we consider to lie beyond our clearly stated specialism (blindness) and / or our coping capacity, may be required to bring their own personal guide with them on our holiday. This must be someone who has a fuller understanding of their specific needs, to ensure that they remain comfortable and supported during the holiday, and to ensure that the functionality of the holiday for the rest of the group is not adversely affected.

Traveleyes is not able to fund the price of this guide’s holiday, but we will be happy to offer them our generous sighted traveller / guide discount and to involve them fully in the holiday features and activities. It is a crucial requirement that all customers make a full disclosure of any additional needs which they have (other than blindness) before their acceptance onto a Traveleyes holiday, whether or not they believe these to be relevant. Failure on the part of any customer to do so could potentially result in a risk to their health whilst abroad, to the health and safety of our guides and others in the group, and could seriously impair the holiday for all concerned.

Any customer who fails to disclose information regarding their additional needs, prior to acceptance on the holiday, will be held entirely responsible for paying any costs which are incurred by Traveleyes as a result. In some circumstances this may include the cost of an early return flight for that individual, if we decide that this is the appropriate course of action.

This policy is in alignment with our overriding professional obligation to balance inclusivity with safety, functionality and the holiday enjoyment of all.

Page 25: traveleyes-international.comtraveleyes-international.com/.../2016/...Only-Fomat-2016-3rd-Edition.d… · Web viewTraveleyes Holiday Brochure: 2016 3rd Edition, Text Format. Contents: