travel agent guide - spoiled...featuring exclusive services of a personal concierge, an exclusive...
TRANSCRIPT
Travel agenT guide
Aruba | Colombia | Costa Rica | Cuba | Dominican Republic | Haiti | Mexico
THe OCCidenTal eXPerienCe
rOYal CluB
OCCidenTal grand
dive vaCaTiOnS
unliMiTed XCareT XPerienCe
BY OCCidenTal
CHeF’S TaBle eXPerienCe
One of the world’s leading hotel companies and
one of the largest all-inclusive resort chains in the
Americas, Occidental Hotels & Resorts has more than
20 properties in key destinations under the Allegro,
Occidental Grand and Royal Hideaway brands.
The Royal Club offers a 5-star boutique style resort
within a resort experience at the Occidental Grand
Resorts or an executive level of service at Occidental
City hotels. The Royal Club guests are welcomed
in a VIP lounge for private check-in/check-out and
featuring exclusive services of a personal concierge, an
exclusive restaurant, private pool and beach area with
beverage service, in-room dining, and business centres
with complimentary high speed Internet access,
preferential reservations at all à la carte restaurants
and assistance in planning tours & excursions, spa
reservations and much more.*
Book your client a minimum of 3 nights or longer
in an Unlimited Xcaret Xperience room category
at Occidental Grand Xcaret* and they can enjoy
up to $1000 USD in resort and park credits plus
unlimited access to the Xcaret theme park. Guests
with reservations for the Unlimited Xcaret Xperience
package will enjoy over 40 exhibits and attractions at
the world-renowned eco-archaeological Xcaret Park.
Enjoy unique moments of fun in the comfort of an all-
inclusive resort while they immerse themselves in the
culture and tradition of Mexico.
For reservations contact your preferred tour
operator or visit us at www.occidentalhotels.com
Whether it is drift diving in Cozumel, cenote diving in
the Riviera Maya, wreck diving in Aruba, diving with
the sea lions in the Mexican Pacific or diving with the
whale sharks in Costa Rica, Occidental Dive Vacations
has the right resorts in the right destination to match
your diving preference.
Here’s what you can expect from Dive Vacations
by Occidental:
• Customized dive resort vacations
• Expert dive operators with full service dive shops
• Dive instruction for all levels, from beginner
to dive master
For customized dive vacation packages, please
contact us at toll free 1-877-348-3255 or visit us at
www.divevacations.com
The Chef’s Table at Royal Hideaway Playacar is a truly
unique gastronomic experience through a gourmet
tasting menu of 12 courses paired with the best wines.*
Guests can watch from an intimate room, set in the
kitchen, how our Executive Chef Eugenio Villafaña and
his professional team of Chefs perform an innovative
combination of modern and ancestral culinary arts.
For reservations email Guest Services at
Opening times: 7:30 pm - 10 pm
*Royal Club amenities may vary by resort.
*$222 USD per person for a 12-course dinner and $195USD per person for a 6-course dinner (includes taxes and service fee)*Subject to change without notice
*Subject to availability
KiTe SurFing
deSTinaTiOn WeddingS
grOuPS, MeeTingS & inCenTiveS
aT OCCidenTalHOTelS & reSOrTS
Allegro Club Cayo Guillermo owns the privilege of
being situated in a perfect place for Kite Surf lovers,
due to the only in-that-site air streams; thus marking
the difference with the rest of the hotels in the region.
The on-site Kite Centre includes a team of specialized
trainers, offering the services required by the kite
players or guests interested in this passionate sport.*
For reservations contact your preferred tour
operator or visit us at www.occidentalhotels.com
Why choose Occidental Hotels & Resorts
• Free Wedding packages
• Commissionable Wedding Packages **
• One wedding per day at The
Royal Hideaway Playacar
• Two weddings per day at all
Occidental Grand Resorts
• Customizable wedding packages
For more details on wedding and honeymoon
packages contact our wedding call centre at
1-877-662-9337 or email
www.occidentalhotels.com/weddings-and-honeymoons
Occidental Hotels & Resorts offers city hotels and
resorts in the most desirable destinations to host your
next meeting, social or corporate event or incentive
trip. Select from large hotels with event space to
accommodate up to 1,500 people or choose a more
intimate location suitable to host smaller groups.
For more details contact our groups department at
1-888-297-9472 or email [email protected]
*Not included in the All-inclusive plan
**not applicable toward complimentary weddings
Canadian SaleS & MarKeTing OFFiCe
CONTACTS
Occidental Hotels & Resorts Marketed in Canada by VoX International.
SALES EASTERN CANADA
Consuelo Miller
Sales Manager
Tel: 416.935.1297 Ext. 228
Email: [email protected]
SALES WESTERN CANADA
Lea-Ann Goltz
Account Manager
Tel: 778-968-2101
Email: [email protected]
SALES QUEBEC
Renée Wilson
Account Executive
Tel: 514-426-0496
Email: [email protected]
Serge Lamarre
Account Executive
Tel: 514-273-6748
Email: [email protected]
GROUPS & MARKETING
Rita Spizzirri
Groups & Marketing
Production Manager
Tel: 416-935-1297 Ext 221
Email: [email protected]
MEDIA
Andrew Ricketts
Public Relations Manager
Tel: 416.935.1297 Ext. 237
Email: [email protected]
Suite 2601 - 2 Bloor Street West | Toronto, ON Canada M4W 3E2
Tel: 416-935-1297 | Toll Free: 1-888-297-9472 | Fax: 416-935-0939 | Email: [email protected]
agenT raTeS, inCenTiveS, agenT
OCCidenTal iMage POrTal
PaSSeS & SiTe inSPeCTiOnS
HOTel daY & nigHT PaSSeS
SiTe inSPeCTiOn CuSTOMer relaTiOnS
inCenTiveS
& Online PreSS rOOM
Great Travel Agent Rates
Do it yourself FAM--For your Occidental Experience,
call or email our agent department for more details
Tel: 1-888-223-3308
Email: [email protected].
For Cuba resorts, please contact us at
A day pass (9am-5pm) includes lunch, snacks,
unlimited beverages, use of non-motorized water
sports, access to beach & pool with towels and
changing room. A night pass (5pm - 1am) includes
dinner, show & unlimited beverages. Approximate
price - US$60 to $80 per person.
(Payment made locally).
For more information, contact us at
Please contact Consuelo Miller to arrange
for a site inspection.
Pascale Floridor
Tel: 1.866.821.1477 | Fax: 1-809-487-5816
Email: [email protected]
Agents always “Win with Occidental.”
We appreciate your support!! For the latest incentives;
please visit
www.spoiledagent.com or
www.winwithoccidental.com
You can access our image library and so much more
Login information
http://occidental.brandmanual.es/
User: ohrguest
Password: occidental01
Please check out our “Press Room” section on
www.occidentalhotels.com; by clicking on
“Press Room” link in the footer of our webpages.
All marketing material must be approved by the
Canadian Sales office before production.