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Classification Transurban Group Transurban International Limited ABN 90 121 746 825 Transurban Holdings Limited ABN 86 098 143 429 Transurban Holding Trust ABN 30 169 362 255 ARSN 098 807 419 [email protected] www.transurban.com Level 23 Tower One, Collins Square 727 Collins Street Docklands Victoria 3008 Australia Telephone +613 8656 8900 Facsimile +613 9649 7380 Level 9 1 Chifley Square Sydney NSW 2000 Australia Telephone +612 9254 4900 Facsimile +612 9254 4990 3 May 2016 TRANSURBAN INVESTOR DAY PRESENTATION Please find attached a presentation that will be provided at the Transurban Investor Day today. The presentation will also be webcast live from 9:30am AEST on the Transurban website: www.transurban.com. Julie Galligan Company Secretary Investor enquiries Jessica O’Brien Investor Relations Manager +613 8656 8364 asx release For personal use only

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Page 1: TRANSURBAN INVESTOR DAY PRESENTATION - · PDF fileTRANSURBAN INVESTOR DAY PRESENTATION ... (MILLIONS PER WEEK DAY) POPULATION (MILLIONS) 6.7 4.6 7.5 ... Level 2 Crashes that do not

Classification Transurban Group

Transurban International Limited

ABN 90 121 746 825

Transurban Holdings Limited

ABN 86 098 143 429

Transurban Holding Trust

ABN 30 169 362 255

ARSN 098 807 419

[email protected]

www.transurban.com

Level 23

Tower One, Collins Square

727 Collins Street

Docklands

Victoria 3008 Australia

Telephone +613 8656 8900

Facsimile +613 9649 7380

Level 9

1 Chifley Square

Sydney

NSW 2000 Australia

Telephone +612 9254 4900

Facsimile +612 9254 4990

3 May 2016

TRANSURBAN INVESTOR DAY PRESENTATION Please find attached a presentation that will be provided at the Transurban Investor Day today. The presentation will also be webcast live from 9:30am AEST on the Transurban website: www.transurban.com.

Julie Galligan

Company Secretary

Investor enquiries

Jessica O’Brien Investor Relations Manager +613 8656 8364

asx release

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TRANSURBAN 2016 INVESTOR DAY POSITIONING FOR THE FUTURE

3 MAY 2016

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OVERVIEW AND STRATEGY

Scott Charlton

AGENDA: POSITIONING FOR THE FUTURE

2016 INVESTOR DAY | 3 MAY 2016 2

1

FUTURE ENVIRONMENT

Michele Huey

2

INVESTING IN OUR TECHNOLOGY CAPABILITY

Lisa Tobin and David Hanus 3

MORNING TEA

ENHANCING OUR CUSTOMER EXPERIENCE

Sue Johnson 4

FUNDING FOR THE FUTURE

Adam Watson 6

PANEL Q & A

LUNCH

WORKING WITH GOVERNMENT PARTNERS

Tony Adams 7

GREATER WASHINGTON AREA

Jennifer Aument 8

SYDNEY

Andrew Head 9

5

MELBOURNE

Vin Vassallo 10

BRISBANE

Wesley Ballantine 11

WRAP-UP

Scott Charlton 13

PANEL Q & A 12

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2016 INVESTOR DAY: POSITIONING FOR THE FUTURE

OVERVIEW AND STRATEGY SCOTT CHARLTON

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4 2016 INVESTOR DAY | 3 MAY 2016

To be the partner of choice with

governments providing effective and

innovative urban road infrastructure

utilising core capabilities core capabilities

road infrastructure innovative

effective

partner of choice

STRATEGY STATEMENT F

or p

erso

nal u

se o

nly

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5 2016 INVESTOR DAY | 3 MAY 2016

Long-term owner/operator

Leveraging existing networks

Demonstrating value to the

client, users and community

Leading capabilities in network

planning/forecasting,

community engagement,

development/delivery,

technology application,

operations and customer

management

Only pursuing sustainable

policy

HOW

Provide effective and innovative

urban road infrastructure

Offer customers value through

productivity and safety benefits

WHAT

Governments with:

Location on eastern seaboard

of Australia and North America

Significant traffic congestion to

relieve in urban environment

Sustainable socio-economic

position

Economic growth potential

Legislative environment

supporting private sector

involvement in transport

infrastructure

WHO

TRANSURBAN STRATEGY F

or p

erso

nal u

se o

nly

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Delivery and execution of $11 billion project pipeline,

Transurban’s share $8 billion

Operations and technology

NEAR-TERM FOCUS

2016 INVESTOR DAY | 3 MAY 2016 6

Community &

stakeholder

engagement

Customer Operations &

Maintenance

model (O&M)

Managed

motorways

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MEDIUM TO LONG-TERM FOCUS

2016 INVESTOR DAY | 3 MAY 2016 7

NEXT GENERATION DEVELOPMENT OPPORTUNITIES

Sydney

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Melbourne

MEDIUM TO LONG-TERM FOCUS

2016 INVESTOR DAY | 3 MAY 2016 8

NEXT GENERATION DEVELOPMENT OPPORTUNITIES

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Brisbane

MEDIUM TO LONG-TERM FOCUS

2016 INVESTOR DAY | 3 MAY 2016 9

NEXT GENERATION DEVELOPMENT OPPORTUNITIES

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Greater Washington

Area

MEDIUM TO LONG-TERM FOCUS

2016 INVESTOR DAY | 3 MAY 2016 10

NEXT GENERATION DEVELOPMENT OPPORTUNITIES

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HEADLINES

2016 INVESTOR DAY | 3 MAY 2016 11

RECENT CHANGES TO POLICY ENVIRONMENT

MEDIUM TO LONG-TERM FOCUS

Malcolm Turnbull urged to charge motorists for using roads The Australian | Feb 2016

Driven mad in traffic? We need user pays roads Sydney Morning Herald | Feb 2016

Scott Morrison urged to hold road user pricing inquiry as cars become more efficient Australian Financial Review | Feb 2016

Transurban’s reform rev-up The Age | Oct 2015 F

or p

erso

nal u

se o

nly

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Inequity of current road funding model

– Fuel efficient and electric cars contribute less in fuel excise

– Car registration annual fee not based on usage

Reform inevitable – Transurban preparing for change

POLICY ENVIRONMENT CONSIDERATIONS

MEDIUM TO LONG-TERM FOCUS

2016 INVESTOR DAY | 3 MAY 2016 12

OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP OCT

PILOT STUDY

ROAD USAGE STUDY

STUDY END

ROAD USAGE STUDY TIMELINE (OCTOBER 2015 – OCTOBER 2016)

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2016 INVESTOR DAY | 3 MAY 2016 13

Technology advances impacting

capacity:

Connected and autonomous

vehicles (CAVs)

Vehicle platooning

Designated lanes

Potential for 10-25% increase

in motorway capacity by 2030s

Safety benefits from reduced

human error

PREPARING FOR TECHNOLOGY ADVANCES

LONG-TERM FOCUS

Vehicle platooning

Dedicated lanes for CAVs Potential to double capacity in dedicated CAV lanes

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ME

LB

OU

RN

E

SY

DN

EY

B

RIS

BA

NE

G

RE

AT

ER

WA

SH

ING

TO

N

AR

EA

LONG-TERM FOCUS

2016 INVESTOR DAY | 3 MAY 2016 14

Customer behavioural changes

impacting demand

– Changes in travel patterns

– Changes in car ownership

Population growth environment

impacting demand

THE FUTURE DEMOGRAPHIC ENVIRONMENT CAR TRIPS

(MILLIONS PER WEEK DAY)

POPULATION

(MILLIONS)

4.1

6.7

4.6

7.5

8.3

13.6

8.4

12.8

4.1

6.4

20.4

26.8

2.1

3.3

6.8

8.8

Sources:

Australian cities population: Deloitte Access Economics

Greater Washington Area population: National Capital Region Transportation Planning Board

Vehicle trips – all regions Transurban’s Strategic Transport Models

2011

2041

2040

2010 For

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2016 INVESTOR DAY: POSITIONING FOR THE FUTURE

FUTURE ENVIRONMENT MICHELE HUEY

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FUTURE ENVIRONMENT

MULTIPLE FACTORS DRIVING CHANGE ON TRANSPORT NETWORKS

2016 INVESTOR DAY | 3 MAY 2016 16

Policy evolutions Social changes Technology advances

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Rapid pace in vehicle technology

advancement

Safety assist

Vehicle performance

Vehicle-to-vehicle connectivity

FUTURE ENVIRONMENT

ADVANCES IN VEHICLE TECHNOLOGY AND INFRASTRUCTURE CONNECTIVITY

Infrastructure connectivity critical

Hazard and situation awareness

and response

Traffic flow synchronisation

Connected navigation

2016 INVESTOR DAY | 3 MAY 2016 17

Long-range radar

Light detection & ranging

Short/medium range radar

Camera Ultrasound

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USA VEHICLE FLEET BY AUTOMATION LEVEL

FUTURE ENVIRONMENT

PROGRESSIVE ROLL-OUT OF CAVS

% OF TOTAL FLEET

Source; University of Minnesota, Levinson, The End of Traffic and the Future of Transport Funding (Aug 2015)

2016 INVESTOR DAY | 3 MAY 2016 18

Vehicle automation level as defined by National

Highway Traffic Safety Administration (USA)

Level 4 – Complete self-driving automation

Level 3 – Limited self-driving automation

Level 2 – Combined function automation

Level 1 – Function-specific automation

Level 0 – No automation

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CRASH RATE PER MILLION MILES

FUTURE ENVIRONMENT

POSITIVE IMPACT ON ROAD SAFETY

Crash reduction with the use of CAVs Leveraging technology on our assets today

Incident prevention measures

– E.g. over-height vehicle detection and

incident management

Road conditions response

– E.g. variable messaging and variable speed

signs to manage real-time road conditions

and incidents

Improvement priority identification

– E.g. incident hot spots analysis and traffic

flow breakdown solutions

Source: VTTI, Automated Vehicle Crash Rate Comparison Using Naturalistic Data (Jan 2016)

Level 1 Crashes with airbag deployment, injury, rollover, a high Delta-V, or that require towing. Injury, if present, should be sufficient to require a doctor’s visit. High Delta-V is defined as a change in speed of the subject vehicle in any direction during impact greater than 20 mph (excluding curb strikes) or acceleration on any axis greater than ±2 g (excluding curb strikes).

Level 2 Crashes that do not meet the requirements for a Level 1 crash. Includes sufficient property damage that one would anticipate is reported to authorities (minimum of $1,500 worth of damage, as estimated from video).

Level 3 Crashes involving physical conflict with another object (but with minimal damage) that do not meet the requirements for a Level 1 or Level 2 crash.

2016 INVESTOR DAY | 3 MAY 2016 19

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TYPICAL WORKDAY PROFILE

Combination of CAVs and infrastructure connectivity to increase throughput

FUTURE ENVIRONMENT

POSITIVE IMPACT ON ROAD CAPACITY

2016 INVESTOR DAY | 3 MAY 2016 20

CONCEPTUAL / ILLUSTRATIVE

Potential technology enabled capacity

Current throughput

Theoretical throughput

Technology enabled throughput

Current capacity

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CAV TAXIS COULD REPLACE TRADITIONAL

TAXIS AND CARS IN MEGACITIES

FUTURE ENVIRONMENT

SOCIAL CHANGES SHIFTING THE WAY VEHICLES ARE USED

Key trends

Population growth

Service and

knowledge economy

Collaborative

economy

Access versus asset

ownership

Sustainability priorities

Urbanisation

Source: Charting Transport Source: BCG, Revolution in the Drivers Seat (Apr 2015)

2016 INVESTOR DAY | 3 MAY 2016 21

Average number of passengers per vehicle

Total cost per passenger mile in New York City

Public transport N/A $1.00

Vehicle ownership 1.6 $1.20

Taxi 1.2 $2.80

CAV taxi 1.2 $1.80

1 $2.20

2 $1.10

3 $0.70

4 $0.60

CAV taxis that

accommodate at least

two people could be

cost-competitive with

mass transit if capital

budgets and

government subsidies

are taken into account

DRIVERS LICENCE OWNERSHIP

BY AGE (VICTORIA)

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FUTURE ENVIRONMENT

KEY POLICY EVOLUTIONS

2016 INVESTOR DAY | 3 MAY 2016 22

Public and

private sector

collaboration

Infrastructure

investment

priorities

Heavy and light vehicle charging

reform

Productivity improvement

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25% of the fleet will be autonomous

by 2035, with 95% penetration by

2040, without a legal driver by 2050

(Foreign Policy Think Tank Working Group, 2014)

Once technological and regulatory

issues have been resolved, up to

15% of new cars sold in 2030 could

be fully autonomous

(McKinsey, 2016)

75% of fleet autonomous by 2040

(IEEE, 2012)

The Victorian Transport Policy

Institute predicts 75% market

penetration by 2060

(VTPI – Litman, 2015)

PACE OF CHANGE AND ADOPTION

FUTURE ENVIRONMENT

DIFFERENT VIEWS ON TECHNOLOGY IMPACT AND TIMING

2016 INVESTOR DAY | 3 MAY 2016 23

HOW CHANGE WILL MATERIALISE

SHORT & LONG-TERM IMPACT OF CHANGE

Source: USA BTS data, NHTS data, USA Census data, KPMG Analysis, VicRoads Traffic Monitor report

TRILLIONS OF VEHICLE MILES

Historical Forecasted

1.2

0.95

1.67

2.0

Melbourne current

observed average

Deployment of self-driving

vehicles e.g. CAV taxis

USA status quo

Increased carpooling

and ride share

Average vehicle

occupancy

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FUTURE ENVIRONMENT

TRANSURBAN IS POSITIONED TO BENEFIT FROM THE FUTURE ENVIRONMENT

2016 INVESTOR DAY | 3 MAY 2016 24

Leveraging data and access to road users to deploy new

technologies and services

SCALE OF

CUSTOMER BASE

Optimisation of technology across the network (rather

than for individual assets) to

achieve better utilisation

and throughput

SMART

MOTORWAYS

Free flow traffic lane design

Road conditions and lane

qualities

Infrastructure connectivity

MOTORWAYS A LOGICAL

CANDIDATE FOR CAV

APPLICATION

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2016 INVESTOR DAY: POSITIONING FOR THE FUTURE

INVESTING IN OUR TECHNOLOGY CAPABILITY LISA TOBIN

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Scaling tolling

services

INVESTING IN OUR TECHNOLOGY CAPABILITY

Investing in Cloud,

digital and data Innovating through

partnerships

Building smarter

motorways

26 2016 INVESTOR DAY | 3 MAY 2016

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Intelligent Transport Systems investment to realise greater

network benefits

Standardising technologies across our roadways

Connecting and sharing data more effectively across our

road management systems

Consolidating systems and processes across the network

Applying roadside data to improve planning and traffic

management activities

Increasing security and resilience of our roadside networks

Improving capacity on networks

BUILDING SMARTER MOTORWAYS

INVESTING IN OUR TECHNOLOGY CAPABILITY

27 2016 INVESTOR DAY | 3 MAY 2016

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Harnessing the benefits of our tolling as a service platform

Proven delivery of our turn-key tolling solutions and

services for roadways

Stable and reliable revenue capture processes

Evaluating further opportunities to consolidate tolling systems across our markets

Assessing long-term opportunities to introduce new

tolling products and services

Increase our capacity to scale assets

SCALING TOLLING SERVICES

INVESTING IN OUR TECHNOLOGY CAPABILITY

28 2016 INVESTOR DAY | 3 MAY 2016

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A range of value-adding transport

technologies:

Integrating digital Application

Programing Interface (API)

capabilities to enable a more

effective customer experience

Implementing cloud services and

automation technologies to expand

capacity and speed up delivery

Big data technologies to extract

more value from the information

collected from our roadside, tolling

and operational systems

INVESTING IN CLOUD, DIGITAL AND DATA

INVESTING IN OUR TECHNOLOGY CAPABILITY

29 2016 INVESTOR DAY | 3 MAY 2016

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Continuing to work with a range of partners

Assessing how we can support the rollout of CAV technology on our networks

Integrating learnings from our road usage study into

our long-term technology strategy

Exploring data sharing opportunities to deliver new

real-time information services to our customers

Leveraging the R&D capabilities of our partners to

improve safety, throughput and enforcement outcomes

INNOVATING THROUGH PARTNERSHIPS

INVESTING IN OUR TECHNOLOGY CAPABILITY

30 2016 INVESTOR DAY | 3 MAY 2016

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2016 INVESTOR DAY: POSITIONING FOR THE FUTURE

ENHANCING OUR CUSTOMER EXPERIENCE SUE JOHNSON

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Digital engagement

for road users

ENHANCING OUR CUSTOMER EXPERIENCE

Harnessing our data

for future growth

Converting our

customers to

advocates

32 2016 INVESTOR DAY | 3 MAY 2016

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TRANSURBAN’S CUSTOMER BASE

ENHANCING OUR CUSTOMER EXPERIENCE

33 2016 INVESTOR DAY | 3 MAY 2016

Customer service is vital in protecting our licence to operate

Focus on

transitioning

to account

holders and

streamlining

enforcement 70% RETAIL CUSTOMERS

Apps, self serve, travel time savings

95% of customers are account holders

30% CORPORATE CUSTOMERS

Travel time savings,

performance reporting, partnerships

5% of customers have

no arrangement and require additional

services / enforcement

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APP FEATURES INCLUDE:

Easier account management

New payment options

Real-time notifications

Roadside camera feeds

Retail

Continued migration to self service through

website improvements

Mobile apps

GPS data for personalised notifications

Expanded payment and communication channels

Use of social network profiles for account

management

Corporates

Advanced consolidated billing and reporting

Dedicated web tools for easier account

management

Partnering with corporates on new technologies

e.g. GPS data

DIGITAL IMPROVEMENTS FOR OUR ACCOUNT HOLDERS

ENHANCING OUR CUSTOMER EXPERIENCE

34 2016 INVESTOR DAY | 3 MAY 2016

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Retail

Project to provide travel time savings on statements

Web based interactive travel time savings map

Corporates

Travel time savings corporate reporting

Proactive notifications for fleet review

Account management integration into corporate systems

DATA IMPROVEMENTS FOR OUR ACCOUNT HOLDERS

ENHANCING OUR CUSTOMER EXPERIENCE

35 2016 INVESTOR DAY | 3 MAY 2016

NETWORK TIME SAVINGS

Traffic lights bypassed

Peak travel time savings

*One direction compared with alternate route

34 M5 South West 16 mins

51 Westlink M7 23 mins

34 Hills M2 28 mins

10 Lane Cove Tunnel 5 mins

28 Eastern Distributor 15 mins

17 Cross City Tunnel 7 mins

42 CityLink—Western Link 18 mins

22 CityLink—Southern Link 20 mins

63 Gateway Motorway 18 mins

36 Clem7 9 mins

30 Logan Motorway 20 mins

Source: Tom Tom Data

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Improving the transition to account holders and streamlining the enforcement process:

IMPROVING CUSTOMER EXPERIENCE FOR NON-ACCOUNT HOLDERS

ENHANCING OUR CUSTOMER EXPERIENCE

36 2016 INVESTOR DAY | 3 MAY 2016

Campaigns to convert

non-account

customers

Proactive outbound

communications

to customers

Innovating through

partnerships

First time fee

waiver program

In the USA, Transurban manages

penalty and court process and collects

and retains the majority of enforcement

recoveries

More than 95% of infringement

recoveries retained by State/Council

Authority in Australia

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GROWTH IN CAR-SHARE MEMBERSHIPS Consolidation of accounts

– Corporate customers shifting towards fleet leasing arrangements resulting in need for

large scale account management

– Growth in car-share driving increase in on-billing

arrangements

– Increased appetite for data on effective road usage

Potential for real time billing through the use of APIs

Potential to expand reporting and data integration with commercial accounts

Demand for more digital interaction

Building stronger partnerships with other transport

service providers

CUSTOMER TRENDS

ENHANCING OUR CUSTOMER EXPERIENCE

37 2016 INVESTOR DAY | 3 MAY 2016 C

ar-

sh

are

me

mb

ers

hip

(‘0

00

)

Mo

nth

ly toll s

pe

nd

by T

ran

su

rba

n

car-s

ha

re a

ccou

nts

($’0

00

)

Members — Toll spend

Source: City of Sydney

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2016 INVESTOR DAY: POSITIONING FOR THE FUTURE

FUNDING FOR THE FUTURE ADAM WATSON

For

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FUNDING FOR THE FUTURE

39 2016 INVESTOR DAY | 3 MAY 2016

Managing funding

risk

Optimal capital structuring

Disciplined cost management

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FY09 FY10 FY11 FY12 FY13 FY14 FY15

68.2% 72.0% 73.9% 74.9% 75.0% 75.8% 74.7%

FINANCIAL CONSIDERATIONS

DISCIPLINED COST MANAGEMENT DURING GROWTH PHASE

40 2016 INVESTOR DAY | 3 MAY 2016

Earnings growth and

margin expansion

achieved despite

significant increase

in business activity

A number of

initiatives, such as in-

housing maintenance

planning, are cost

neutral in the near

term but delivered an

immediate uplift in

lane availability and

revenue growth

Legacy Way opened

USA assets minority interest acquired

M5 Widening completed

95 Express Lanes opened

Queensland Motorways acquired

CCT acquired

M2 Upgrade completed

495 Express Lanes opened GLIDe roll out completed

on M2, ED, M7, LCT

National procurement program rolled out

Move to national customer operations model

GLIDe rolled out

to CityLink CityLink O&M

in-housed

M2 and LCT O&M in-housed

LCT acquired

Total revenue

Total costs

Underlying EBITDA

New assets

Operational initiatives

$’000

1. Calculated by dividing EBITDA by total revenue.

1

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FINANCIAL CONSIDERATIONS

MANAGING KEY COST DRIVERS

2016 INVESTOR DAY | 3 MAY 2016 41

Asset management Technology – Lane kms

Tolling and retail Corporate

Number of lane kilometres

Asset mix (tunnel vs open road)

In-housing O&M activities

Trips/transactions

Customer experience initiatives

Business growth

Security enhancements

Revenue enhancing initiatives

Business growth

Strategic initiatives

ASSET MANAGEMENT

O&M, major maintenance and

technology roadside costs

DRIVERS

TOLLING & RETAIL

Customer account management,

transaction processing and customer

initiatives

TECHNOLOGY

Corporate platform development and

security and capability improvement

CORPORATE

COST CATEGORIES

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FUNDING FOR THE FUTURE

2016 INVESTOR DAY | 3 MAY 2016 42

CAPITAL STRATEGY

MAINTAIN STRONG INVESTMENT GRADE

CREDIT METRICS

EFFICIENTLY FUND GROWTH

CONSISTENTLY GROWING

DISTRIBUTIONS

COST EFFICIENT FUNDING THROUGH

MARKET CYCLES

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FUNDING FOR THE FUTURE

43

OPTIMISING CAPITAL STRUCTURE

2016 INVESTOR DAY | 3 MAY 2016

Concession restrictions

Maintaining investment

grade credit

metrics

Maturity of asset Ownership structure

Development considerations

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FUNDING FOR THE FUTURE

2016 INVESTOR DAY | 3 MAY 2016 44

MANAGING FUNDING RISK

Hedging interest

rates (98% hedged)

and currency (100%

hedged), consistent

with relevant debt

instrument

Investment grade

credit metrics

Diversified funding

sources

Early refinancing

plan

A$12,194M

DEC 151 GROUP DEBT

Bank debt USD notes

AUD notes Letters of credit

CAD notes USD govt debt

EUR notes

1. Proportional drawn debt. Non AUD debt is converted at the hedged rate where cross currency swaps are in place. Unhedged USD debt is converted at the spot exchange rate of $0.7306 at 31 December 2015.

Percentage

of Dec 15

debt Total drawn

debt A$’000

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DEC 15

Dec 15

FUNDING FOR THE FUTURE

GROUP DEBT MATURITY AS AT

2016 INVESTOR DAY | 3 MAY 2016 45

A$’000

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2016 INVESTOR DAY: POSITIONING FOR THE FUTURE

TONY ADAMS

WORKING WITH GOVERNMENT PARTNERS

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Transurban demonstrating value to government during each project phase

OPPORTUNITIES TO ENHANCE TRADITIONAL PROJECT ROLES

WORKING WITH GOVERNMENT PARTNERS

2016 INVESTOR DAY | 3 MAY 2016 47

Network design Delivery Identify transport solutions

Community and stakeholder engagement

Procurement

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YEAR 1 YEAR 2 YEAR 3

WORKING WITH GOVERNMENT PARTNERS

DELIVERING EFFICIENCIES THROUGH IMPROVED PROCUREMENT PROCESS

TR

AD

ITIO

NA

L P

RO

CE

SS

12 month saving

Reference Design

Planning Approval

EOI

RFT

Evaluation

Award

Contract

Decision to Proceed

CoA considered in tenders

Decision to Proceed

Award Contract

Planning Approval

EOI

Evaluation

Contract Finalisation Preferred Tender

Design Input

Prelim EA, Prepare EIS, Exhibit and Sub Report

Prelim EA

Prepare EIS

Exhibit EIS and Prep

Sub Report Interaction

Contract

Finalisation

RFT

NO

RT

HC

ON

NE

X P

RO

CE

SS

2016 INVESTOR DAY | 3 MAY 2016 48

Benefits of Transurban’s

approach to NorthConnex procurement process:

– Greater interaction with

contractor to improve

project design

– More opportunities for

the community to

participate in the

process

– Contract awarded 12

months earlier than

traditional process

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TIME PERIODS ALL LANES ARE OPEN ON CITYLINK DURING CONSTRUCTION

MINIMISING TRAFFIC DISRUPTION DURING CITYLINK-TULLA

WIDENING DELIVERY

WORKING WITH GOVERNMENT PARTNERS

2016 INVESTOR DAY | 3 MAY 2016 49

Shared objective with Government to reduce impact on road users

All lanes on CityLink open during

peak periods

Additional incident response

crews

Extensive communications

program to advise road users of traffic impacts

Weekday Saturday Sunday

54% 46% 42%

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CITYLINK-TULLA WIDENING CONSTRUCTION ON TRACK

POSITIONING FOR THE FUTURE

2016 INVESTOR DAY | 3 MAY 2016 50

Contractors working around the clock

Bolte Bridge to West Gate Freeway traffic

switch implemented March 2016. Travel

times in line with modelling

Partnership between CityLink, VicRoads

and Victoria Police on 80km/h speed

limit blitz

Construction has started on major interchange upgrade, Bell Street and

Flemington Road

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2016 INVESTOR DAY: POSITIONING FOR THE FUTURE

GREATER WASHINGTON AREA JENNIFER AUMENT

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NETWORK STRATEGY

GREATER WASHINGTON AREA

2016 INVESTOR DAY | 3 MAY 2016 52

Deliver value to customers to increase traffic and

revenue and position for expansion opportunities

Expand 95 Express Lanes to the north and south

Continue competitive bids for 66 Express Lanes

projects

Leverage industry position into new North

American markets

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95 EXPRESS LANES: DAILY PERFORMANCE EXAMPLE

VALUE PROPOSITION FOR CUSTOMERS

POSITIONING FOR THE FUTURE

2016 INVESTOR DAY | 3 MAY 2016 53

15% reduction in incidents on 95 Express Lanes since

conversion to HOT

Average >40% higher

speeds on Express Lanes vs general purpose lanes

during peak

Customer satisfaction

greater than 80% when toll

rates are highest

0

10

20

30

40

50

60

70

80

90

100

12 13 14 15 16 17 2 3 4 5 6 7 8 9 10 11 18 19 20 21 22

Time savings

— General purpose lanes average time

— Express Lanes average time

Min

ute

s s

ave

d

Hour of day For

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0

50

100

150

200

250

300

J A S O N D J F M A M J

EX

PR

ES

S L

AN

ES

INTERPRETING EXPRESS LANES’ PERFORMANCE

EXPRESS LANES

2016 INVESTOR DAY | 3 MAY 2016 54

FUNDAMENTALS

Corridor demand driven by population and employment

growth, land use and network

capacity constraints

RE

VE

NU

E (

$’0

00)

495 EXPRESS LANES: CONSISTENT TRENDS YEAR ON YEAR

FY13

FY16

FY14

FY15

GWA EXPRESS LANES: AVERAGE WEEKDAY REVENUE

INCREMENTAL CONSIDERATIONS

Express Lanes demand driven

by general purpose lane

congestion, trip purpose and

user familiarity

Higher demand leads to

increased average toll price

0

50

100

150

200

250

300

Nov-12 Nov-13 Nov-14 Nov-15

RE

VE

NU

E (

$’0

00)

95 EXPRESS LANES

495 EXPRESS LANES TO

LL

RO

AD

S

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FORECAST REVENUE COMPARISON FOR EXPRESS LANES PROJECTS

MAINTAINING INVESTMENT DISCIPLINE

EXPRESS LANES

2016 INVESTOR DAY | 3 MAY 2016 55

Commitment to accurate

forecasting – alignment of interest

as long-term operator

In-house traffic team understands

nuances of forecasting Express

Lanes projects, particularly in GWA

Ensures investment discipline

maintained while also providing

realistic government revenue sharing payments

Re

ven

ue

Year

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SUCCESS OF TRANSURBAN'S EXPRESS LANES CREATING NEW OPPORTUNITIES

2016 INVESTOR DAY | 3 MAY 2016 56

95 CORRIDOR

Expanding network through existing concession

395 Express Lanes - exclusive negotiations with VDOT

to expand to the north by ~13km

In-principle agreement executed to expand to the south by ~3km

Negotiations underway to expand to the south by a further ~13km

POSITIONING FOR THE FUTURE

66 CORRIDOR

New expansion opportunities

Outside the Beltway - competing for DBFOM concession

for ~40km of Express Lanes

Inside the Beltway - submitted proposal to provide tolling and

traffic management services for the conversion of existing

HOV Lanes to Express Lanes For

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NETWORK POTENTIAL IN NORTH AMERICA’S

MOST CONGESTED CITIES

0%

10%

20%

30%

40%

50%

0 5 10 15 20

LENS FOR CONSIDERING FUTURE MARKETS

LONG-TERM FOCUS

2016 INVESTOR DAY | 3 MAY 2016 57

Government readiness / willingness for PPP

Demographics

Individuals’ propensity to pay tolls

Network potential

Los Angeles

Greater Washington Area (GWA)

Dallas-Fort Worth

Toronto

Seattle

Chicago

Houston

Denver

San Antonio

Boston

Charlotte

Norfolk / VA Beach

Vancouver

Co

ng

esti

on

leve

l

Population (millions)

Bubble size

represents network

potential

Miami

Orlando

San Francisco

Source: Tom Tom 2014 Data

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2016 INVESTOR DAY: POSITIONING FOR THE FUTURE

SYDNEY ANDREW HEAD

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Deliver NorthConnex safely and successfully —

demonstration project for Transurban’s network

model

Drive O&M of our assets towards best practice

Prepare for WestConnex sell down

Continue to propose other network development

opportunities

SYDNEY

NETWORK STRATEGY

2016 INVESTOR DAY | 3 MAY 2016 59

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BENEFITS OF FIRST GENERATION PROJECTS COMING THROUGH

SYDNEY

2016 INVESTOR DAY | 3 MAY 2016 60

PROJECT ASSETS BENEFITS

M2 Upgrade M2

LCT and Military Road E-Ramp

M7

Lane Cove Road

East Facing Ramp

LCT and Military Road E-Ramp

M2

M7

M5 Widening M5 South

M7 (South)

NorthConnex M7 truck toll multiplier

Other network benefits upon completion

(M2 and M7)

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NORTHCONNEX – DEMONSTRATION PROJECT FOR TRANSURBAN’S NETWORK MODEL

2016 INVESTOR DAY | 3 MAY 2016 61

BEST PRACTICE DELIVERY

Safety Community and

Stakeholder

Engagement

Sustainability Environment

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O&M EXCELLENCE

ENHANCING OPERATIONS IN PREPARATION FOR FUTURE GROWTH

POSITIONING FOR THE FUTURE

2016 INVESTOR DAY | 3 MAY 2016 62

M2 and LCT operations

brought in-house

NorthConnex operations

Other Sydney network opportunities

Commenced discussions with

evergreen contract holder on M7

Renegotiated ED maintenance

contract to remove evergreen term

2014

2015

2016

BEYOND

CONTINUOUS IMPROVEMENT

Reducing risk

Invested in capability

Improving quality

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SIGNIFICANT FUTURE OPPORTUNITY IN SYDNEY

LONG-TERM FOCUS

2016 INVESTOR DAY | 3 MAY 2016 63

WestConnex

$4.3 billion Stage 1 (M4 Widening and M4 East) in

construction, due to be completed in 2019

$5.3 billion Stage 2 (new M5 project and King Georges Road

interchange upgrade), due for completion 2019 and Sydney

Gateway due for completion by 2023

$7.2 billion Stage 3 (M4-M5 link) project to be funded,

anticipated to be completed by 2023

NorthConnex

$3 billion Transurban project in construction, linking the M1

Pacific Motorway to the M2 Motorway

Due for completion late 2019

Northern Beaches Link

$2.4-3.1 billion project linking Northern Beaches to

Warringah Freeway

Proposed development 2024-2034

Gateway to the South

$300 million reserved for pinch points including

A1, A3 and A6 corridors

Scoping studies commissioned on A6 and M1

(previously known as F6) corridors

Western Sydney

M12 link to planned Western Sydney airport site

from M7 motorway

Part of $3.6 billion road investment plan for

Western Sydney

Western Harbour Tunnel

$4.5 billion project providing an additional harbour crossing

Proposed development by 2024

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2016 INVESTOR DAY: POSITIONING FOR THE FUTURE

MELBOURNE VIN VASSALLO

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NETWORK STRATEGY

MELBOURNE

2016 INVESTOR DAY | 3 MAY 2016 65

Improve lane availability and throughput via operational

improvements

Improve capacity on network by delivering CityLink-Tulla

Widening project

Work with government partners to enhance network,

through delivery of Western Distributor

Demonstrate best practice in O&M to position for ongoing

development opportunities

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IMPROVING INCIDENT MANAGEMENT TO INCREASE LANE AVAILABILITY

POSITIONING FOR THE FUTURE

2016 INVESTOR DAY | 3 MAY 2016 66

Introduction of a Freeway Management

System (FMS) enables Transurban to move

from an ‘attendance’ to ‘safe clearance’

incident response model

− Vehicle removed from asset as soon

as possible

− Transurban not reliant on third-party

tow truck provider

Benefits:

− Increased safety

− Increased lane availability

1

1. Examples of incidents include flat tyres, vehicles out of fuel, broken-down vehicles, debris on motorway and collisions.

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PHASE 2

Consultation on concept design to inform

contractor requirements, reference design and impact assessments

MID-LATE 2015 EARLY-MID 2016 MID-LATE 2016

PHASE 1

Consultation on proposal design to inform further

design work

PHASE 3

Ongoing discussion on reference design as

contractors prepare bids for design and construction

POSITIONING FOR THE FUTURE

2016 INVESTOR DAY | 3 MAY 2016 67

EXTENSIVE COMMUNITY AND STAKEHOLDER ENGAGEMENT PROGRESSING

▪ 13 pop up stalls

▪ 8 information sessions,

with over 500 attendees

▪ More than 150 meetings

with key stakeholders

▪ Over 30,000 households

reached via newsletters

▪ 7 community sessions

▪ 400 houses doorknocked

▪ Personally addressed

letters to over 3,000

residents

▪ Community liaison group

established

▪ Online consultation hub

WE ARE

HERE

EARLY-MID 2017 2017-2018

PHASE 4

Public exhibition of Environment Effects

Statement

PHASE 5

Updates on how planning process outcomes will

inform design and construction approach

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TUNNEL / DESIGN POSITION

IMPROVED ACCESS TO PORT

POWER LINES UPGRADE TO WALKING AND CYCLING PATHS

POSITIONING FOR THE FUTURE

2016 INVESTOR DAY | 3 MAY 2016 68

FEEDBACK INFLUENCING PROJECT DESIGN

Two tunnel designs under consideration

Increased bicycle and walking tracks included in project design

Separating existing

cycling routes to remove conflicts with vehicles

Up to 14 overhead power lines removed

Increased amenity in local area

Direct connections to both east and west

Swanson Dock

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POSITIONING FOR THE FUTURE

2016 INVESTOR DAY | 3 MAY 2016 69

WESTERN DISTRIBUTOR PROJECT PROGRESSING ON SCHEDULE

FY15

FY16

FY17

FY18

FY19

FY20

FY21

FY22

WEBB DOCK ACCESS

MONASH FREEWAY UPGRADE PROJECT WORKS

WESTERN DISTRIBUTOR PROJECT WORKS

COMMUNITY CONSULTATION

IN-PRINCIPLE AGREEMENT EXECUTED WITH STATE

RELEASE OF RFT

PUBLIC EXHIBITION OF EES COMMENCES

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LEADING THE WAY ON MANAGED MOTORWAYS

2016 INVESTOR DAY | 3 MAY 2016 70

Working with VicRoads to implement common FMS

across the network

Components of a FMS:

Lane use management system

– Increased control of traffic

– Increased capability to manage incidents safely

Ramp metering

– Improves flow of traffic on the freeway

– During peak periods:

• ~42% increase in average speed

• ~6% increase in throughput

Automated incident detection

– Automated alerts of incidents,

enabling faster response

POSITIONING FOR THE FUTURE F

or p

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2016 INVESTOR DAY: POSITIONING FOR THE FUTURE

BRISBANE WESLEY BALLANTINE

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Complete integration of TQ and AirportlinkM7

– Roll-out GLIDe

– Align O&M model with Transurban’s national approach

Assist Government to successfully deliver

Gateway Upgrade North project

Achieve financial close on Logan Enhancement Project

Explore further opportunities to deliver network solutions

BRISBANE

NETWORK STRATEGY

2016 INVESTOR DAY | 3 MAY 2016 72

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INTEGRATION PROGRAM ON SCHEDULE

EXECUTING STRATEGY

2016 INVESTOR DAY | 3 MAY 2016 73

EXPECTED COMPLETION

2016 LATE 2017 ONGOING

PHASE 1

Organisation structure

TQ organisational

structure aligned to

Transurban

AirportlinkM7

organisational structure

review under way—

expected completion in

60 days

PHASE 2

Technology

Work underway to align

back office systems and

introduction of national

platform

Roll-out of GLIDe commenced

PHASE 3

O&M

O&M contracts to be

renegotiated

AirportlinkM7 contract up

for renegotiation May 2018

Alignment with

Transurban’s operating

model

50% complete

10% complete

90% complete

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FOCUSED ON PHASE 3: O&M STAGE OF INTEGRATION PROGRAM

EXECUTING STRATEGY

2016 INVESTOR DAY | 3 MAY 2016 74

Individual

Assets Road Operations

Routine

Maintenance

Gateway

Motorway Transurban

GMS

(Ventia /Lendlease)

Logan Motorway Transurban Broadspectrum

Services

Clem7 BMS

(Ventia/Lendlease)

BMS

(Ventia/Lendlease)

Legacy Way Transcity/Egis Transcity/Egis

Go Between

Bridge

A1 Highways/

Brisbane City

Council

A1 Highways/

Brisbane City

Council

AirportlinkM7 Ventia Ventia

Asset strategy and condition

Governance

Routine maintenance

Road operations

Project delivery

Intelligent Transport Systems

Transurban

Service provider

CURRENT STATE FUTURE STATE

External service providers

currently managing road

operations on four of six assets

Transurban moving towards

network approach

– Transurban manages road

operations across network

– O&M integrated into broader

network strategy

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AIRPORTLINKM7 ADT GROWTH JAN 2015 – MAR 2016

ACQUISITION STRENGTHING PORTFOLIO

2016 INVESTOR DAY | 3 MAY 2016 75

AIRPORTLINKM7 BENEFITING FROM OPENING OF LEGACY WAY

60

55

50

45

40 Jun Jul Aug Sep Oct Jan Nov Mar Apr May

ADT (‘000)

Feb Mar Feb Jan Dec

OPENING OF LEGACY WAY

FY16 ADT

FY15 ADT

Integration plan

90-day integration plan

Target state:

– Head count reduced by

~90%

– Single tolling brand with

all customers on ‘go via’

– Back office integrated

with TQ

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LEGACY WAY WEEKLY REVENUE SINCE OPENING

$300,000

$350,000

$400,000

$450,000

$500,000

$550,000

$600,000

ACQUISITION STRENGTHING PORTFOLIO

2016 INVESTOR DAY | 3 MAY 2016 76

LEGACY WAY REVENUE AT HIGHER END OF EXPECTATIONS

Jul 15 Aug 15 Sep 15 Oct 15 Nov 15 Dec 15 Jan 16 Feb 16 Mar 16

CHRISTMAS HOLIDAY

PERIOD

Traffic continues

to grow

Full tolls

introduced

2 May 2016

EASTER

HOLIDAY

PERIOD

Revenue

Trend line

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POSITIONING FOR THE FUTURE

Working with Queensland Government to

identify opportunities to improve service

delivery

Control room consolidation

Improved customer experience

– Coordinated signage and information

– Integrated incident response and

management

OPPORTUNTIES ARISING FROM NETWORK POSITION

2016 INVESTOR DAY | 3 MAY 2016 77

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2016 INVESTOR DAY: POSITIONING FOR THE FUTURE

WRAP-UP SCOTT CHARLTON

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PROJECT PIPELINE OPERATIONS TECHNOLOGY POLICY

SUMMARY

NEAR-TERM FOCUS: POSITIONING FOR THE FUTURE

2016 INVESTOR DAY | 3 MAY 2016 79

$11 billion project

pipeline

One project underway

and another one in

discussion in each

market

Balance sheet structured

to deliver pipeline

Deliver best in class

asset O&M

Continue to insource

management of asset

life-cycle model

Investing in Intelligent

Transport Systems and

value added transport

technologies

Working with partners to

bring new innovations to

market

Deliver findings of road

usage study

Contribute to policy

reform for future

infrastructure provision

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SUMMARY

MEDIUM TO LONG-TERM FOCUS: POSITIONING FOR THE FUTURE

2016 INVESTOR DAY | 3 MAY 2016 80

Strategically positioning for

technology advances

Increased throughput

and lane availability

Next generation development

opportunities in each market Sustained growth profile

Policy reform is inevitable Transurban is

preparing for change For

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2016 INVESTOR DAY: POSITIONING FOR THE FUTURE

GLOSSARY

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GLOSSARY

2016 INVESTOR DAY | 3 MAY 2016 82

ADT Average Daily Traffic HOT High Occupancy Toll Lane

API Application Program Interface IEEE Institute of Electrical and Electronics Engineers

AUD Australian Dollars KMS Kilometres

BCG Boston Consulting Group KM/H Kilometres per hour

BMS Brisbane Motorways Services LCT Lane Cove Tunnel

BTS Bureau of Transportation Statistics M2 Hills M2

CAVs Connected Autonomous Vehicles M5 M5 South West Motorway

CCT Cross City Tunnel M7 Westlink M7

COA Conditions of Approval MPH Miles per hour

CTW CityLink-Tulla Widening O&M Operations and Maintenance

DBFOM Design, Build, Finance, Operate and Maintain NHTS National Household Travel Survey

EBITDA Earnings Before Interest, Tax, Depreciation and Amortisation PPP Public Private Partnership

EA Environmental Assessment R&D Research and Development

ED Eastern Distributor RFT Request for Tender

EES Environment Effects Statement TCL Transurban ASX code

EIS Environmental Impact Statement TQ Transurban Queensland

EOI Expression of Interest USD USA Dollars

FMS Freeway Management System VDOT Virginia Department Of Transportation

FY Financial Year Virginia Tech Virginia Polytechnic Institute and State University

GLIDe Tolling back office system VMT Vehicle Miles Travelled

GMS Gateway Motorway Services VTPI Victoria Transport Policy Institute

GPS Global Positioning System VTTI Virginia Tech Transportation Institute

GWA Greater Washington Area YOY Year on Year

HOV High Occupancy Vehicle

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