transportation systems management and operations (tsmo) · 2020. 7. 16. · fhwa’s tsmo...
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Dallas/Fort Worth TSMO Program Plan July 16, 2020
Transportation Systems Management and Operations (TSMO) DFW TSMO Program Plan – Capability Maturity
Model (CMM) Assessment
Dallas/Fort Worth TSMO Program Plan July 16, 2020
DFW TSMO Program PlanVirtual Meeting Housekeeping Items
1. If you haven’t already, please type the name and the agency you represent into the chat box. This will serve as our virtual meeting sign-in sheet.
2. For this presentation, please make sure that you are on mute. If you have questions as we present the slides, please type them into the chat box.
3. Near the end of this webinar we will be asking that you use the chat box to indicate your interest in contributing to future specific in-depth work sessions. In order to respond in real time, you will need to be connected to the TEAMS meeting. If you cannot connect via TEAMS, you will be able to indicate interest via email after the we have concluded.
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Turn CHAT on Here
Dallas/Fort Worth TSMO Program Plan July 16, 2020
Table of Contents
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5-7
8-9
20-26
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4CMM Webinar Objectives
TSMO Basic Definitions
TSMO Program Plan Update
Approach to Completing the CMM for DFW Stakeholders
Questions and Discussion
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10-19TSMO Capability Maturity Model4
Dallas/Fort Worth TSMO Program Plan July 16, 2020
CMM Webinar Objectives
1. Provide an update on the Project
▪ Summarize the work to date, next steps, and schedule.
2. Provide background on the CMM Process
▪ Overview of how the CMM has been applied across the nation to advance TSMO.
3. Outline how we will approach this step virtually
▪ We will ask attendees to share sign up for future webinars where the real work happens.
4. Continue the conversation
▪ We want to know if there are any questions of discussion topics about this project.
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Dallas/Fort Worth TSMO Program Plan July 16, 2020
Transportation Systems Management and Operations
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FHWA’s TSMO Definition: Integrated strategies to optimize the performance
of existing infrastructure through the implementation of multimodal and
intermodal, cross-jurisdictional systems, services, and projects designed to
preserve capacity and improve security, safety, and reliability of the
transportation system.
TxDOT Goals and Objectives:
Optimize System Performance – Develop and operate an integrated
transportation system that provides reliable and accessible mobility, and
enables economic growth.
Promote Safety – Champion a culture of safety.
Dallas/Fort Worth TSMO Program Plan July 16, 2020
Transportation Systems Management and Operations
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Essentially, the purpose of a TSMO Program Plan in your
region is to evaluate how the existing transportation network
is functioning with the aim of improving operations.
Dallas/Fort Worth TSMO Program Plan July 16, 2020
Transportation Systems Management and Operations
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Work Zone Management
Traveler Information
Special Event Management Road Weather Management
Freight Management
Traffic Incident Management
Traffic Signal Management
Active Traffic Management
Managed Lanes
Integrated Corridor Management
Dallas/Fort Worth TSMO Program Plan July 16, 2020
Transportation Systems Management and Operations
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Traffic Incident Management
Road Weather Management
Planned Special Events
Work Zone Management
Traffic Signal Management
General Traffic Management
Dallas/Fort Worth TSMO Program Plan July 16, 2020
Key Contents of the TSMO Program Plan
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▪ Business Case for TSMOA cost-benefit analysis of adopting a TSMO mindset
▪ Key Priorities Identified by Stakeholders“Where we are” vs. “Where we want to be”
▪ Project Recommendations Focused on 0-5 Year DeploymentsProjects and programs to address regional priorities
▪ Recommended Institutional ChangesRecommendations for business process, performance measures,
organizational, and staffing changes to support improved operations
Dallas/Fort Worth TSMO Program Plan July 16, 2020
Stakeholder Outreach for the TSMO Program Plan
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▪ One-on-One Agency Meetings February-March 2020
▪ Stakeholder Outreach WorkshopsMay 2020
▪ Capability Maturity Model Workshops – Assessment of Business Processes,
Systems and Technology, Performance Measures, Culture, Organization and
Workforce, CollaborationJuly 2020
▪ Capability Maturity Framework Workshops – Focus on Action ItemsSeptember 2020
Dallas/Fort Worth TSMO Program Plan July 16, 2020
Transportation Systems Management and Operations
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Business Processes Systems & Technology Performance Measures
Culture Organization & Workforce Collaboration
Capability Maturity Model
Dallas/Fort Worth TSMO Program Plan July 16, 2020
The Dimensions of Capability Maturity
1. Business Processes: Planning, programming, budgeting,
implementation
2. Systems & Technology: Systems engineering, standards,
documentation
3. Performance Measurement: Measures, data & analytics, utilization
4. Culture: Technical understanding, leadership, outreach, authority
5. Organization/Workforce: Organization structure/ workforce
capabilities
6. Collaboration: Partnerships - public and private
Dallas/Fort Worth TSMO Program Plan July 16, 2020
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Bu
sin
ess
Pro
cesses
Organization and Staffing
Culture
Syste
ms a
nd
Tech
no
log
y
Perf
orm
an
ce
Measu
rem
en
t
“Capabilities”
Business and technical
support strategies
Organization
and relationships
support processes
Effective
TSMO Strategies
Collaboration
Dallas/Fort Worth TSMO Program Plan July 16, 2020
The Work Sessions: Levels of Agency Capability Maturity
LEVEL 1
Performed
• Activities &
relationships ad hoc
• Champion-driven
LEVEL 2
Managed
• Processes developing
• Staff training
• Limited accountability
LEVEL 3
Integrated
• Process documented
• Performance measured
• Organization/
partners aligned
• Program budgeted
LEVEL 4
Optimized
• Performance-based
improvement
• Formal program
• Formal partnerships
Most Agencies Today
Goal for the Future
• All (6) dimensions are
essential/synergistic
• Dimension at the lowest level is the
constraint
• Levels of capability can not be
skipped
Dallas/Fort Worth TSMO Program Plan July 16, 2020
The Work Sessions
▪ Goal for continuous improvement for those
business/technical process and the institutional
arrangements.
▪ Through self-assessment identify areas in need of
improvement.
▪ Identify actions to “get to the next level” – advance
operational maturity.
▪ Output is then consensus driven key actions and
inputs to the TSMO Program Plan.
Dallas/Fort Worth TSMO Program Plan July 16, 2020
DIMENSIONSLEVEL 1
PERFORMED
LEVEL 2
MANAGED
LEVEL 3
INTEGRATED
LEVEL 4
OPTIMIZED
Business
Processes
(Planning,
Programming,
project dev.)
Processes not established
related to TSMO (ad hoc,
informal, un-integrated within
and among jurisdictions),
projects opportunistic
Consensus TSMO
planning/programming
approach developed (regional,
corridor) with formal TSM&O
goals, deficiencies, B/C,
networks, strategies -- (but
not integrated into SW/Metro
plans/programs)
Regional/corridor TSMO
plan/program(forecasting and
analysis and proj. dev. process
developed and integrated into
jurisdictions’ overall multimodal
planning/programming/proj. dev
process – level playing field
TSMO integrated into
jurisdictions’ multi-sectoral
planning and programming
process on a life cycle basis
Culture
(tech.
understanding,
leadership,
outreach,
authority)
Value of TSMO not widely
understood -- individual staff
champions/units promote
TSM&O – varying among
jurisdictions
Regional Jurisdictions’ senior
managements understand
TSMO business case.
supports, agency-wide
integration and educates
decision makers/public
Jurisdictions’ mission
incorporates TSMO and
benefits with formal program
support and sustainable finance
with wide public visibility,
understanding
Customer mobility service
commitment accountability
accepted as formal, top level
core program of all jurisdictions
The Work Sessions: Example Criteria
Dallas/Fort Worth TSMO Program Plan July 16, 2020
Improving TSMO Capability
▪ Objective: “Mainstreaming” continuous improvement in
all capabilities for effective TSMO
▪ Key Differentiators: Not “ITS projects” but improvements
in TSMO processes and institutional arrangements
▪ Work Session Process: Agency staff evaluate, identify,
improve key capabilities
▪ Over 50 FHWA-sponsored state DOT and regional
workshops nationwide
Dallas/Fort Worth TSMO Program Plan July 16, 2020
TSMO Operations Strategies & Solutions Included Overview
▪ Traffic Incident Management
▪ Work Zone Management
▪ Road Weather Management
▪ Special Event Management
▪ Traffic Signal Management
▪ General Traffic Management
▪ Traveler Information
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▪ Freight Management
▪ Transit Management
▪ Active Traffic Management
▪ Integrated Corridor Management
▪ Data Management
▪ Performance Measures
▪ Connected and Automated Vehicles
Operations Strategies to Include in Plan
Dallas/Fort Worth TSMO Program Plan July 16, 2020
Work Session - Example Template
Dallas/Fort Worth TSMO Program Plan July 16, 2020
Work Session - Example Template
• <example> Regular sharing of project plans and strategic plans among different entities.
• <example> Difficulty in reallocating funds away from construction/ maintenance to operations.
• <example> Develop TSMO plan with specific strategies that
provide funding flexibility for operations projects.
Dallas/Fort Worth TSMO Program Plan July 16, 2020
Virtual Approach to Capability Maturity Assessment
▪ Instead of a day-long workshop we will have three topic-area specific virtual work sessions.
▪ Work sessions will be small groups of approximately 10 - 12 participants so that a meaningful conversation can be generated.
▪ Materials will be sent in advance of the questions and discussion areas. We ask that participants prepare responses to the questions in advance of the work session.
▪ Work sessions will be about one hour and use the chat box in addition to discussions.
▪ Work sessions will occur within the next two to three weeks.
▪ Recommend one participant from stakeholder agencies.
▪ Topic areas for the work sessions will be:
– Traffic Incident Management
– Road Weather/Planned Special Events/ Work Zone Management
– Traffic Signal Management/ Traffic Management
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Dallas/Fort Worth TSMO Program Plan July 16, 2020
TSMO Strategy: Traffic Incident Management
▪ Traffic incident management (TIM) consists of a planned and coordinated
multi-disciplinary process to detect, respond to, and clear traffic incidents
and restore traffic flow as safely and quickly as possible. Applied effectively,
TIM reduces the duration and impacts of traffic incidents and improves the
safety of motorists, crash victims and emergency responders.
▪ Participants: DOT, MPOs, local agencies, first responders, police, fire,
highway patrol, tow companies
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Dallas/Fort Worth TSMO Program Plan July 16, 2020
Signing Up for Capability Maturity Assessment Work Sessions
▪ Using the chat box please indicate your agency
name and contact name to participate in the
Traffic Incident Management Capability
Assessment
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Dallas/Fort Worth TSMO Program Plan July 16, 2020
TSMO Strategies: Road Weather/Planned Special Events/ Work Zone Management
▪ Road Weather Management Programs seek to better understand the safety and mobility impacts of weather on roadways, and promote strategies and tools to mitigate those impacts.
▪ Managing travel for planned special events involves advanced operations planning, stakeholder coordination and partnerships, developing multi-agency transportation management plans, raising awareness of general public and event patrons of potential travel impacts, and coordinating agency services and resource sharing.
▪ Work zones directly impact the safety and mobility of road users, roadway workers, law enforcement officers, emergency responders, utility workers and other authorized personnel. The challenge of moving traffic safely and efficiently through work zones underscores the need for finding, deploying, and developing new ways to enhance work zone traffic management.
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Dallas/Fort Worth TSMO Program Plan July 16, 2020
Signing Up for Capability Maturity Assessment Work Sessions
▪ Using the chat box please indicate your
agency name and contact name to
participate in the Road Weather/Planned
Special Events/ Work Zone Management
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Dallas/Fort Worth TSMO Program Plan July 16, 2020
TSMO Strategies: Traffic Signal Management/ Traffic Management
▪ Traffic signal management involves the planning, design, integration,
maintenance, and proactive operation of a traffic signal system in order to
achieve policy based objectives to improve the efficiency, safety and
reliability of signalized intersection operations.
▪ Traffic Management centers are the nerve center of most freeway
management systems. TMC staff use information to monitor the operation of
the area’s major street and highway network. The role of a TMC often goes
beyond the freeway network, functioning as the key technical and
institutional hub to bring together the various jurisdictions, modal interests,
and service providers to focus on the common goal of optimizing the
performance of the entire surface transportation system.
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Dallas/Fort Worth TSMO Program Plan July 16, 2020
Signing Up for Capability Maturity Assessment Work Sessions
▪ Using the chat box please indicate your
agency name and contact name to
participate in the Traffic Signal
Management/ Traffic Management
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Dallas/Fort Worth TSMO Program Plan July 16, 2020
TSMO CMM Intro
Questions about the process or next steps?
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Dallas/Fort Worth TSMO Program Plan July 16, 2020
Thank you for your time today!
Dallas/Fort Worth TSMO Program Plan July 16, 2020
Contacts
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TxDOT – Dallas District Kimley-Horn TSMO Team
Chris Blain
Kent Kacir
Craig Burgan
Tom Fowler
TxDOT – Fort Worth DistrictTheresa Poer
Kimberley Clarida
Khushboo Patel
Erin Flanigan, P.E., PMP
Project Webpage TxDOT TSMO Webpage
www.tsmodfw.org www.txdot.gov/inside-txdot/division/
traffic/tsmo.html