translation back office brochure

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Translation Back Office is the leading translation company in Latin America, helping businesses and organizations succeed in emerging markets. We offer translation services for in over 80 languages, in a wide range of expertise areas, with clients located across the globe in over 20 countries. Clients that trust in us include the United Nations, World Bank, SAP, Motorola, GDF Suez, National Geographic, IFRS Foundation, Living Social, TOMS Shoes, and BBC Books among others.

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Page 1: Translation Back Office Brochure

www.translationbackoffice.com

Page 2: Translation Back Office Brochure

Clients That Trust in Our Services

Page 3: Translation Back Office Brochure

About Us

Translation Back Office was founded in 2005 and is the leading translation company

in Latin America and one of the largest in-house translation companies in the world.

Translation Back Office provides translation services in over 80 languages, in a wide

range of expertise areas, with clients located across the globe in over 20 countries.

Translation Back Office has solid infrastructure and production processes which

include:

• logistics

• advanced technology

• certified standard processes

• engineers

• carefully selected language providers

• global network of partners

• experienced and highly qualified

project management

• human resource experts

Page 4: Translation Back Office Brochure

OUR VISIONA better communicated world

OUR MISSIONTo facilitate global communication

between cultures and peoples

Page 5: Translation Back Office Brochure

Our ServicesTranslation and Localization Services

Multi-language Document Translation and LocalizationWebsite LocalizationSoftware Localization Game Localization (Game Translation)Transcreation and Marketing Translations

Language ServicesLinguistic Quality Assurance (QA)Terminology ManagementGlobal Brand Name AssessmentLanguage ConsultancyTranscription

Engineering & New Media ServicesDesktop Publishing (DTP)Internationalization

Project Management Office ServicesManaged Services Vendor Management

Language TechnologyMachine translation

Page 6: Translation Back Office Brochure

Areas of Expertise

Translation Back Office has ample experience providing translation services in different areas of expertise:

CommercialE-learning & EducationLegalFinanceElectronicsTourism & HospitalityLife SciencesManufacturing

Marketing & AdvertisingIT & SoftwareMedical & HealthEnergy & UtilitiesInternational Trade & DevelopmentSportsArts & Culture

Page 7: Translation Back Office Brochure

LanguagesEnglish

Spanish

French

Italian

German

Portuguese

Chinese

Korean

Arabic

Russian

Our linguistic services also cover languages of diverse parts of the world:

• Eastern Europe

• Soviet Union

• Scandinavia

• Southeast Asia

• Middle East

• Africa

• Regions with exotic and

indigenous languages

Japanese

Page 8: Translation Back Office Brochure

Internationally recognized certificationStandard processes to ensure continuityDemonstrates sound foundation in quality and customer centricityProvides clients enduring confidence andtrust in services and processes

ISO 9001:2008 Certified

Translation Back Office is ISO 9001:2008 certified for its quality management system for services of linguistic processes

Page 9: Translation Back Office Brochure

Project Management

Adheres to best practices from theProject Management Institute (PMI),ISO 9000, Lean, Six Sigma, Theoryof Constraints (TOC)Wide range of working hours(8 am–9 pm GMT-3)International personnel (United States, England, Germany, Brazil,

Argentina, Spain, New Zealand, Australia)

Quality Assurance

Guaranteed quality throughout the entire linguistic process

Upholds protocols that back up our ISO 9001:2008 certifiedquality management system

Develops style guides, checklistsand glossaries to ensure QAexpectations are met

Key Production Areas

Page 10: Translation Back Office Brochure

Experienced, in-house translators1000+ external experienced and qualified translators covering 80 different language combinations

Our global network of linguists

Linguistic Services

Key Production Areas

Page 11: Translation Back Office Brochure

Document reconstruction withprecise control over formats, styles,

fonts, imagesPart of Quality Assurancedepartment Consists of 9 advanced design professionals

Use of both Mac OS y MS Windows

operating systems

Resources of over 20 programs and

software in design and layout

Desktop Publishing

Key Production Areas

Page 12: Translation Back Office Brochure

Our Linguistic Process

Page 13: Translation Back Office Brochure

Association Memberships

Translation Back Office’s memberships in these globally recognized organizations allows us extra access to extensive networks, resources and latest technologies, and therefore, provides added value to our services for clients.

Page 14: Translation Back Office Brochure

Client Testimonials

“I have been highly satisfied with the quality and timeliness of [Translation Back Office] company’s work and my clients have also been satisfied. Additionally, [the] company’s rates are extremely competitive.”Ellen Boyar, Thomson Reuters

“Translation Back Office has in all instances fulfilled our requirements in terms of flexibility, scalability and on-time delivery of SAP translation projects. Translation Back Office also adhered to the strict SAP quality assessment criteria.“Marcus Danei, SAP

"Translation Back Office was very upfront with actual costs and provided excellent service throughout theprocess." Melissa Odegaard, Rapiscan Systems

"Everything went smoothly, translation was excellent"Chris Fenton Net Optics, Inc.

“Many thanks for your help with the translation! You have quite literally been a life saver for Catherine and myself in this process... [It has been] a wonderful experience working with you." Elizabeth Stevens, National Geographic

Page 15: Translation Back Office Brochure

In-house Infrastructure and Technology

More than 70 employees500 m2 (5,382 sq ft) office spaceBackup generator assuring full functionality in case of power failureIn-house IT engineers 2 servers and intranetProprietary workflow management system that serves more than 150users daily

Page 16: Translation Back Office Brochure

Why Work withTranslation Back Office

In-house team and worldwide network of partnersISO 9001:2008 certified quality management system Expert, native linguistsCompetitive ratesScalability for large rush jobs

TRANSLATION BACK OFFICE has the team, infrastructure and processes to provide top value for money

Page 17: Translation Back Office Brochure

www.translationbackoffice.com

Follow Us:

W A T C H A W A T C H A V I R T U A L T O U RV I R T U A L T O U R

Contact Us

G E T A F R E E Q U O T E G E T A F R E E Q U O T E

North America: 1 888 803 4217 Latin America: +54 351 431 8780 Europe: +34 93 184 2343

[email protected]