transforming training & maintenance support paul lindahl, ceo july 7, 2011

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Page 1: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011
Page 2: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

TRANSFORMING TRAINING & MAINTENANCE SUPPORTPaul Lindahl, CEOJuly 7, 2011

Page 3: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

TRANSFORMING TRAINING & MAINTENANCE SUPPORTPaul Lindahl, CEOJuly 7, 2011

Page 4: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

“Simulation enables us to learn much more rapidly and effectively than we might through conventional means of training.”

Hodgins, H.W. (2000). Into the Future: A Vision Paper

Page 5: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

“Our new Soldiers coming in are not familiar with weapons. That may be good from a society point of view, but not from an Army point of view.”

General George William S. Wallace (ret.)Commanding General, US Army TRADOC

Page 6: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

AGENDA

Who we are NGRAIN Products & Solutions Case Studies Discussion

Page 7: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

ABOUT NGRAIN

Page 8: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

MILITARY ENVIRONMENT & REQUIREMENTS

Challenges• Complexity of systems• Demographic shift• Manpower reductions• Budget limitations• Operational tempo

Requirements• Accelerate the training process• Improve training effectiveness• Deliver Distributed Learning• Provide better performance

support and JIT training• Lower the total cost of

ownership of equipment

Page 9: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

Train More Efficiently

Improve On-the-Job

Support

Sustain Equipment

Longer

IN A REDUCED BUDGET ENVIRONMENT

Page 10: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

WHO WE ARE

Delivers interactive 3D simulation software and solutions

Transforms maintenance training and support

Proven to:• Accelerate learning 60%• Improve performance 30%• Enable novices to perform

like experts

Page 11: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

MULTIMEDIATEXT EQUIPMENTHARD TRAINERSNGRAIN INTERACTIVE3D SIMULATIONS

COMMUNICATING TECHNICAL KNOWLEDGE

Page 12: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

Student 4

Student 3

Student 2

Student 1

PREREQUISITE DISTRIBUTED

LEARNINGINSTRUCTOR – LED

TRAININGPERFORMANCE SUPPORTDISTRIBUTED LEARNING

HOME CLASSROOM ON THE JOB

KN

OW

LEDG

E

TIME

LEARNING CONTINUUM

Page 13: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

U.S.A.

CANADA

CUSTOMERS

Page 14: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

SUPPORTING THE CANADIAN FORCES

Page 15: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

SUPPORTING THE US FORCES

HC144 Aircraft Virtual Task Trainers

Small Boat Equipment

Maritime Equipment Virtual Task Refreshers

Aviation Virtual Task Trainers SOFOV Virtual Task Refreshers

Heavy Weapons Virtual Task Trainers

Combat Arms Virtual Training Medical Training

F-35 Virtual Damage Assessment F-22 Virtual Damage Assessment F-35 Training Tool

Small Arms Weapons Virtual Task Trainers Master Gunner Courseware Brake Virtual Task Trainer

Brake Systems Virtual Task Trainers Humvee Virtual Task Trainer CAT 3126 Diesel Engine Virtual Task Trainer Detroit Diesel Engine Virtual Task Trainer P100 Pump Virtual Task Trainer ARDEC IETMs

LVSR Virtual Task Trainers LAV Virtual Task Trainers US Weapons Virtual Task Trainers Foreign Weapons Virtual Task

Trainers

Page 16: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

GROWING GLOBAL FOOTPRINT

Page 17: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

PARTNERING TO DELIVER PROVEN SOLUTIONS

Page 18: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

NGRAIN PRODUCTS & SOLUTIONS

Page 19: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

PRACTICAL EXERCISES

COURSEWARE & DISTRIBUTED LEARNING

DAMAGE ASSESSMENT & REPAIR CAPTURE

TECH PUBS, TASK PREVIEWS, & WORK

CARDS

INSTRUCTIONAL AIDS

PARTS ORDERING & SERVICE LIFE CYCLE

SUPPORT

FOR TRAINING & MAINTENANCE SUPPORT

Page 20: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

VIRTUAL TASK

TRAINER

TRAINING & MAINTENANCE SUPPORT APPLICATION

SOLUTIONS

SOFTWARE TOOLS

PROFESSIONAL SERVICES

SOFTWARE PRODUCTS & SOLUTIONS

VIRTUAL TASK

REFRESHER

VIRTUAL INDEX

VIRTUAL DAMAGE

ASSESSMENT

NGRAIN PRODUCER

NGRAIN VIEWER

3D MODELING & CONVERSION

3D DEVELOPMENT

& INTEGRATION

TRAINING & MENTORING

Page 21: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

3D KNOWLEDGE OBJECT™ (3KO®)

3D model enriched with knowledge:• Parts information• Procedural animations• Real-time practice tasks• Links to reference materials

Attributes• Reusable• Accessible• Portable

Designed for IT infrastructure

Page 22: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

VIRTUAL TASK TRAINER:EXPEDITE TRAINING

Task specific training• Virtual hands-on exploration• Procedural animations• Real-time guided practice• Testing

Learning design• Based on ISD principles• Designed to training

objectives• Conforms to Technical Orders• Integrates with LMSs / SCORM

conformant

Quick deployment:• Rapid development (COTS-

based)• Web optimization• Quick update with Producer

Page 23: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

LEARNINGASSETS

LEARNINGOBJECTS

(VTT)

VIRTUAL TASK TRAINERS WITHIN THE LEARNING HIERARCHY

COURSEWARE

Page 24: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

VIRTUAL TASK REFRESHER:SUPPORT TRAINING, ANYWHERE, ANYTIME

Task updates• Virtual hands-on exploration• Procedural animations• Real-time guided practice

Learning design• Based on ISD principles• Designed to training

objectives• Conforms to Technical Orders

Quick deployment:• Rapid development (COTS-

based)• No installation• Quick update with Producer

Page 25: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

VIRTUAL DAMAGE ASSESSMENT

Customized to streamline and improve accuracy of damage assessment

Identify location of damage Insert photos/note Visually locate parts for

ordering

NGRAIN is the Virtual Damage Assessmentsolution provider for the F-22 Raptor and F-35 Joint Strike Fighter and programs.

Page 26: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

VIRTUAL INDEX:ACCELERATE ACCESS TO INFORMATION

Equipment orientation:• Free exploration • Sub-system views• Orientation animations

Resource access:• Interactive links to resources• Quick part location• Third-party system integration

Quick deployment:• Rapid development (COTS-

based)• No installation• Quick update with Producer

Page 27: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

PRODUCTION PIPELINE

• Using industry standard modeling tools

Create 3D Model

• With industry-standard conversion tools

Convert 3D Model

• With NGRAIN Viewer

Deploy to End Users

1

2

3

4

5

Page 28: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

NGRAIN PRODUCERRAPIDLY BUILD ANIMATIONS & TASKS

Create and update:• Parts information • Parts hierarchy• Hyperlinks on parts• Animations (interactive or

video)• Guided practice tasks• Part movement constraints• Part color & material settings• 2D pictures• Interactive line drawings

Publish:• SCORM conformant content• Show/hide Viewer controls• Insert into Word, PowerPoint,

HTML, or Adobe PDF• Leverage Integration Kit

Page 29: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

CASE STUDIES

Insert Case Studies Here

See Case Studies Slide Deck

Page 30: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

25% faster maintenance turn time 20% higher first-time-right rates Novices performing same as experts

60% compressed training 3x student throughput 26% improved understanding

COSTAVOIDANCE

TRAININGPRODUCTIVITY

GAINS

ON-THE-JOBPRODUCTIVITY

GAINS

$1+ Million Savings per Virtual Task Trainer

NGRAIN IMPACT

Page 31: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

IN SUMMARY

NGRAIN interactive 3D equipment simulation products and solutions…• Increase student throughput, first-time-right task

performance, and equipment availability• Enable new recruits to perform like SMEs• Deliver proven results

NGRAIN MAKES 3D ATTAINABLE

VIRTUAL HANDS-ON DEPLOYABLE COST EFFECTIVE

Page 32: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

NEXT STEPS

1 2 3

Page 33: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

THANK YOU!

[Name], [title]+1.604.669.9973 ext.255 | [email protected]

Page 34: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

ADDITIONAL SLIDES

Page 35: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

THE NGRAIN DIFFERENCE - RESULTS

Military trainers:• Achieved average scores of

94% while reducing training time by 60% (Canadian Forces)

• Reduced training development costs by 60% and annual maintenance costs by 80% (US Army)

• Avoided training equipment costs of $1.5M (US Army)

• Increased test scores from 85% to 91% (Canadian Forces)

Military maintainers:• Reduced premature

failure of parts due to misuse (US Army)

• Reduced turn-time by 25% (Canadian Forces)

• Improved technician understanding of work by 26% (Canadian Forces)

• Increased first-time-right performance from 76% to 96% (Canadian Forces)

Page 36: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

65-84% of costs

TechnologyDevelopment

ConceptRefinementRequirements

Production&

Deployment

RemovalFrom

Inventory

SUSTAINMENT&

UPGRADE

MILITARY EQUIPMENT LIFECYCLE

Page 37: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

TechnologyDevelopment

ConceptRefinement

Production&

Deployment

RemovalFrom

Inventory

SUSTAINMENT&

UPGRADE

Replacement(production of new)

Recapitalization(complete rebuild

To like-new)

Sustainment(routine maintenance

in field)

Restoration in Theater

(specialized repairs)

Restoration in Depot(most complex repair

and overhaul)

Requirements

MILITARY EQUIPMENT LIFECYCLE

Page 38: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

CHALK AND TALKIntroduction to Theoretical

Concepts

PROCEDURE PRACTICEHands-On ExperienceTraining Gap

TRADITIONAL APPROACH TO TECHNICIAN TRAINING

Page 39: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

CHALK AND TALKIntroduction to Theoretical Concepts

PROCEDURE PRACTICEHands-On Experience

MODERNIZED APPROACH TO TECHNICIAN TRAINING

Page 40: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

LEVERAGING 3D SIMULATIONS

Page 41: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

UPDATING DEPLOYED FORCESVIRTUAL TASK REFRESHERS

Page 42: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

Update deployed personnel

Support difficult or in-frequent tasks

Counter skill fade

OBJECTIVES

Page 43: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

SOLUTION: VIRTUAL TASK REFRESHERS

EQUIPMENT UPDATES

• Virtual hands-on exploration

• Parts information and links

TASK ASSISTANCE

• Procedural animations

• Real-time guided practice

INSTANT USE

• No installation required

• Deploy via CD, DVD, USB or Web

SELF-SUSTAINMENT & RE-USE

Page 44: TRANSFORMING TRAINING & MAINTENANCE SUPPORT Paul Lindahl, CEO July 7, 2011

© 2010 NGRAIN CORPORATION

Keep knowledge fresh without dependency on instructors

Assist difficult/infrequent tasks; improve first-time-right and turn-time

Update personnel anywhere, on any computer

VIRTUAL TASK REFRESHERS - RESULTS