transforming the opac: web 2.0, mobile, and discovery

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Transforming the OPAC: Web 2.0, Mobile, and Discovery Brian C. Gray ([email protected]) Mohican 2012

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Mohican 2012 Technical Services Conference

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Page 1: Transforming the OPAC: Web 2.0, Mobile, and Discovery

Transforming the OPAC:Web 2.0, Mobile, and Discovery

Brian C. Gray ([email protected]) Mohican 2012

Page 2: Transforming the OPAC: Web 2.0, Mobile, and Discovery
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My Viewpoint = Not Cataloger

O 2nd time @ MohicanO Team Leader Research Services:

Reference, collections, instruction, faculty liaison duties

O Public-sideO OhioLINK Discovery Layer TaskforceO Case discovery layer selection:

Summon

Page 4: Transforming the OPAC: Web 2.0, Mobile, and Discovery

My Viewpoint = Not Cataloger

O Understand the systems, but not all the details

O Engineer by trainingO EfficiencyO How?O Improvement potential

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My Viewpoint = Not Cataloger

O KSU SLIS instructionO LIS 60003 Information Technology for

Library & Information ProfessionalsO Workshop: Using Web 2.0 Principles to

Become Librarian and Educator 2.0O Science ReferenceO In-person & online-only

Page 6: Transforming the OPAC: Web 2.0, Mobile, and Discovery

Goals for Today

O We cannot all know everything & we get stuck in our day-to-day → Take today to see new ideas

O Be in a safe place to question the past, question the accepted, & question the traditional

O Leave Mohican with a collaborator, an idea, or both

Page 7: Transforming the OPAC: Web 2.0, Mobile, and Discovery

Discovery vs. Federated

O FederatedO Conducts search against each

sourceO Combines the resultsO Limits metadata to the common

fieldsO Relies on “connectors”

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Discovery vs. Federated

ODiscoveryOTypically, one big index –

think GoogleOPre-indexed, pre-faceted,

etc.OAnything can be “ingested”

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Librarians Strugglewith Discovery

O Most services do not contain databases, but contain contentO Think books, journals, images instead of

databasesO Brings back lots of results

O Librarian teach start broad and limit but still strive for perfect search strategies –now reimagine search

O Results may be different every time

Page 10: Transforming the OPAC: Web 2.0, Mobile, and Discovery

Librarians Strugglewith Discovery

O Search full-text so relevancy not as obvious (but can be tweaked)

O Must rethink search processes to utilize faceting to reduce results

O Some have the approach avoid Google but now a Google-like tool for libraries comes along

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Case’s Experience

O Goal: Fast implementationO Why?

O Get something to people so we can get feedback for the future

O Student life cycle is shortO Result: Couple months

Page 14: Transforming the OPAC: Web 2.0, Mobile, and Discovery

Case’s Experience

O Goal: Everywhere, anywhere

Page 15: Transforming the OPAC: Web 2.0, Mobile, and Discovery

Case’s ExperienceO Beta roll outO Fix it on the fly (i.e. things can be

made better over time)O No long-term commitments – Better

may come alongO Tool for all

Came just as we were phasing out a formal Reference Desk & I believe made the changes more possible for

others to do Reference.

Page 16: Transforming the OPAC: Web 2.0, Mobile, and Discovery

What We Learned:The Unexpected

O Reference: Search styles and skills had become stale & inflexible

O Playground for discovery & common ground for discussion

O Bonus: Catalog cleanupO LocationsO Duplication

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What I Learned

O Small actionable teamO Experiment/pilot – Faculty &

students will support it and helpO Advocate with our vendors for

improvements & changesO Partner/leverage vendors

Page 18: Transforming the OPAC: Web 2.0, Mobile, and Discovery

Future because of Discovery?

OWhen does the discovery layer become the only public facing interface?

Page 19: Transforming the OPAC: Web 2.0, Mobile, and Discovery

Future because of Discovery?

OHow much content can be just “turned on” in a discovery layer rather than cataloged for the ILS?

Page 20: Transforming the OPAC: Web 2.0, Mobile, and Discovery

Future because of Discovery?

OHas discovery become a natural transition to walking away from the traditional ILS to a cloud-based service?

Page 21: Transforming the OPAC: Web 2.0, Mobile, and Discovery

Web 2.0 in Catalogs

O Adding new features to existing catalogs

O Linking out to new sources of information

O Trying to create environments similar to successful processes, websites, & styles

Page 22: Transforming the OPAC: Web 2.0, Mobile, and Discovery
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Gold Coast Libraries:Full Screen Browsing 

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Mobile may be easier than you think…

O Some examples:O SummonO LibraryThingO LibGuidesO WorldCat

O Do you know about “mobile emulators”?

Page 29: Transforming the OPAC: Web 2.0, Mobile, and Discovery

LibraryThing LibGuides

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Summon WorldCat

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eXtensible CatalogO “Open source, user-centered, next

generation software for libraries and consortia. It comprises four software components that can be used independently to address a particular need or combined to provide an end-to-end discovery system to connect library users with resources.”

O University of Rochester

Page 33: Transforming the OPAC: Web 2.0, Mobile, and Discovery

eXtensible Catalog: User Interface

O “Drupal Toolkit integrates searchable library metadata, ILS circulation services, repository content and library website content into a feature-rich web user interface.”

O “Out-of-the-box search interface offers faceted browsing with customizable facets. A platform to build custom web applications that integrate with library metadata and ILS circulation services is also provided.”

Page 34: Transforming the OPAC: Web 2.0, Mobile, and Discovery

eXtensible Catalog: Metadata Management

O “Enables the XC user interface to present FRBRized, faceted navigation across a range of library resources. The toolkit aggregates metadata from various silos, normalizes (cleans-up) metadata of varying levels of quality, and transform MARC and DC metadata into a consistent format for use in the discovery layer.”

O “Presents an opportunity for libraries to apply their expertise with creating and managing metadata in a variety of web applications.”

Page 35: Transforming the OPAC: Web 2.0, Mobile, and Discovery

eXtensible Catalog: Connectivity

O “OAI Toolkit provides synchronization with MARC metadata that is managed by the ILS.”

O “NCIP Toolkit provides live circulation status display, circulation forms submission, and ILS authentication for applications that work alongside your ILS. “

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Assessment, Statistics, & Promotion

OHow many of you tell your story outside the library?

OHow many of your users know what happens behind the scenes?

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KSL’s Public Wow

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KSL’s Public WowO http://library.case.edu/ksl/whoweare/statis

tics/publicwow.html

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KSL’s Public Wow

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KSL’s Public Wow

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Areas of Growth forIncreased Library Value

O Open, accessible, & shared dataO Local contentO Data managementO Data synthesisO Mashing, expanding, & creating new products

from existing information

O I do not see any library catalogs that support these areas except for displaying a record to a finding aid.

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Final Thoughts

O“Play”, experiment, & pilotOAdvocate for vendors to

make changesOLeverage the vendors to

work for you

Page 44: Transforming the OPAC: Web 2.0, Mobile, and Discovery

Final Thoughts

O “Thinking outside the box” has resulted in bringing features into our OPACS but imagine starting brand new as some of the discovery tools have

O Lets stop retrofitting

Page 45: Transforming the OPAC: Web 2.0, Mobile, and Discovery

Final ThoughtsOWho will build the next

catalog alternative?OWho are the players?OHow long can we keep

upgrading & continue to lose users to new alternatives?

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Final ThoughtsJust think…O Imagine Google bought an

existing OPAC - Can you imagine them just trying to fix it?

O Imagine if Amazon was the library catalog – not the catalog like Amazon.

Page 47: Transforming the OPAC: Web 2.0, Mobile, and Discovery

Brian C. Gray

O Kelvin Smith Library, Case Western Reserve University

O Team Leader, Research ServicesO Librarian: Chemical Engineering and

Macromolecular Science & Engineering

O Email: [email protected] http://www.slideshare.net/bcg8