Transforming

our

CultureAngela Lewis

Director of People Transformation

About Companies House

We are a Trading Fund & Executive Agency of BEIS.

Our main responsibilities are to:

Incorporate & dissolve limited companies

Examine & store company information

Make information available to the public

We employ around 1,000 people in our UK

offices in Cardiff, London, Edinburgh &

Belfast

Our Vision & Purpose

Our Purpose…To be the most innovative,

open and trusted register

in the world

Our Vision…

To drive confidence in

the UK economy

Snapshot: Our People & Our Culture

High turnover in certain areas

(e.g. Digital)

Increased Sickness Absence

Directed workforce –

reactive to change

Diversity by accident rather

than designGood Engagement levels

Limited Performance

Management

Connect to our People…

Opportunities to be involved and influence.

We align our work to skills and interests.

Provide the right environment for people to be the best they can be.

Improve Attendance…

Effective Line Manager and employee relations.

Returning to work is quick and easy.

Diversity by Design…

A strategy which threads through everything we do.

People feel comfortable bringing their whole self to work.

High Level Aims

Our Key Objectives

Build a Culture of Trust

Increase trust with our people and give

them a voice to engage in and influence

change.

Diversity & Inclusion

Develop and embed our strategy and

increase data relating to diverse

characteristics.

Attendance Management

Facilitate easier and quicker returns to

work.

Leadership Development

Strengthen our approach to Leadership

and Managing Change.

Emotional Wellbeing

Break down barriers, build manager confidence and

develop the right support mechanisms.

Employee Relations

Increase our employees connection with the

organization and our strategic aims.

The Flourish Plan

Building Capability Health &

Wellbeing

Diversity &

Inclusion

Actions Actions Actions

Behaviours

LeadershipChange

Resilience Financial

Emotional Physical

SocialNetworks

Data

Forums

Emotional Wellbeing

The Wellbeing Puzzle

Dedicated Volunteer Time3 Volunteer Days & protected time to get

involved

People led Corporate Social Responsibility (CSR)

Passion projects are delivered – ideas are listened to & acted

on

Building Trust & Connection

500 DaysVolunteering

£10, 494.26Charitable Donations

Reward & Recognition

Spotlight AwardsA celebration of our achievements. To recognize the

excellence of teams & individuals; to say thank you &

well done!

Professional AwardsNominated for & won external,

professional Awards for our

work…

Our Culture & Transformation

Culture Workshops600+ people took part in 28

workshops – creating the

environment to inspire a change in

mindset

Describe

Companies

House…

What would

you like to

see?

Culture Connection

30%Over 30% of our

people are joined to

one of our people

networks

Power to the People

Go Large!

Culture Change

Barriers & Challenges

Keeping the energyHow do you keep up the momentum & energy during times of

change?

Leadership Capability Building leadership capability that lasts… Smarter Ways of Working

Reviewing tools & technology; working

environments & space as well as our policies &

practices

Diversity & Inclusion

The Diversity Forum Providing a dedicated space to make things

happen

NetworksIncluding internal &

external groups

Diversity DeclarationAn increase in Diversity Declaration rates from 16% to

53%

Diversity &

Inclusion

Strategy

The Results …

Build a Culture of Trust

600+ people attended culture workshops.

200+ ideas, £600k in savings.

Diversity & Inclusion

Embedded strategy, 4 live networks and

data declaration improved by 45%

Attendance Management

Case Conferences, a better approach to

Return to Work (RTW) and AWDL dropped to

5.88 days.

Leadership Development

15% increase in leadership visibility and a

7% increase in people survey score.

Emotional Wellbeing

Reduced return to work time, blogs read by over

600 people, AWDL reduced by 5.2%.

Employee Relations

Over 75% attended Business Planning Sessions

and Senior Leader engagement sessions. 100+

people actively used innovation time.

… more Results …

Reduced Digital attrition by

10%

91% feel trusted to

perform

Top quartile of the Civil

Service81% Positive Inclusion

92% People Survey

Participation

Investors in People (IiP)

Gold

MIND Gold Index

75% L&D Access

Top People Survey Score (400 -

999 employees)

… & even more Results!

Great results, but what happens now?We’re just getting started!

Thank you…Any Questions?