Southlake Regional Health Centre Foundation2016/17 ANNUAL REPORT

TRANSFORMING LIVES

THE COMMUNITY SUPPORTS THE FOUNDATION,THAT SUPPORTS THE HOSPITAL,THAT SUPPORTS THE COMMUNITY.

TABLE OF CONTENTS 2 MessagefromSouthlakeFoundation 4 Message from Southlake Regional Health Centre 6 Donor Spotlight: A Tribute to John and Margaret Bahen 8 Every Donor has a Story 10 2016/17 Financials 11 Your Impact at Southlake12 CelebratingSupportAcrosstheRegion14 OngoingFundraisingPriorities 16 2016/17 Board of Directors17 Quality Care, to Your Family from Ours

2 0 1 6 / 1 7 A N N U A L R E P O R T 1

SOUTHLAKE’S ANESTHESIA TEAM

The 2016–17 fiscal year has brought some exciting changes and developments at both the Hospital and the Foundation. We recently developed a revenue generation plan that will serve as the basis for a 10-year fundraising strategy. As the population in our community and surrounding areas within Southlake’s catchment area continues to grow, this plan will provide important strategies for the Foundation to better support the urgent priorities for equipment, technology and infrastructure required at Southlake to meet rapidly growing health care demands.

InNovember2016,weofficiallybrokegroundandannouncedthenameof the Margaret Bahen Hospice for York Region,anexcitingstepforwardinthe love lives hereCampaigntobringa10-bedresidentialhospicetoYorkRegion.Constructionisongoing,andtheFoundationcontinuestoworkwithour generouscommunitytobringthis$12millioncampaigntoaclose.Wealsosaidgoodbyetolong-timeFoundationPresidentandCEO,NeilaPoscente,

whoannouncedherretirementinDecember2016after12yearsofdedicatedandvaluedleadership.Neila’seffortshaveplayedanintegralroleinSouthlake’sgrowthduringthattime,andhereffortswillnotbeforgotten.TheFoundationhassetboldfundraisinggoalsforthenext10years,andSouthlake

will partner with our community more closely than ever before to reach those targets.SouthlakeFoundation’sgoalistoworkwiththecommunity,forthecommunity,makingsurethatinnovative,world-classcareishereforthepatients weservewhentheyneeditmost.It’sanexcitingopportunity,tosupporttheHospitalinexpandingandimproving

onSouthlake’ssupportservices,clinicalprogramsandinfrastructuretocontinuebeingaleaderinhealthcare.Southlakeishometosixregionallydesignated

programs,includingCardiac,Cancer,ChildandAdolescentMentalHealthandEatingDisorders,servingareasfromtheGTAtoSimcoeandDufferinCounties,andasfarnorthasMuskoka.Tobesuccessful,weneedtoplanforthefutureofourcommunitytogethertocontinuetoprovidetheworld-classcareourpatientsdeserve.Welookforwardtoputtingthisplanintoactionoverthenextseveralyears,

aswewelcomenewleadershipatboththeHospitalandtheFoundation, and are eager to see what the future holds for Southlake and health care inourcommunityandbeyond.

DaveWattlingChair SouthlakeRegionalHealthCentreFoundationBoardofDirectors

MESSAGE FROM

SOUTHLAKE FOUNDATIONSouthlake Foundation’s goal is to work with the community,

for the community, making sure that innovative, world-class care is here for the patients we serve

when they need it most.

2 0 1 6 / 1 7 A N N U A L R E P O R T 32 S O U T H L A K E F O U N D A T I O N

Over the past year, we’ve seen a lot of exciting changes at Southlake Regional Health Centre. The Foundation and Hospital continue to work closely together to deliver on Southlake’s promise to provide the Ultimate Patient Experience with a focus on innovation, as our organizations embark on the development of an exciting new 10-year plan for Southlake’s future.

EarlierthisyearIannouncedmyupcomingretirementbytheendof2017. Sincethen,IoftenfindmyselfreflectingonmytimeasPresidentandCEO hereatSouthlake,andthechangesatourHospital.Thatchangehasultimately been driven by people – Our People – wonderful and dedicated physicians, staffandvolunteerswhoarecommittedtoSouthlake’spromiseofshockingly excellent experiences.

About six years ago, just before I became CEO of Southlake, I was walking thehallstryingtogetasenseoftheHospital.NooneknewwhoIwas.Andyet, literally every ten feet that I walked, someone came up to me and asked “Can I help you? Are you lost?”Andthat’swhenitstruckme:Southlakeistrulyunique.There’ssomething

extraordinary about the people here, and we go the extra mile – for everyone whowalksthroughourdoors.Thisiswhatwe’vecometocalltheSouthlakeWay.Iquicklylearnedthatourdonorsareequallyascaringandsupportiveofour

patientsandtheirfamilies.TimeandtimeagainIhavebeenblownawayby thegenerosityofourdonorcommunity.Thisisdemonstratedthroughcapitalcampaigns,notesofthanksandcontributionsfromourgratefulpatientsandtheirfamilies, signature events like the annual Run or Walk for Southlake, Southlake Golf Tournaments and Black Tie Galas, and the outpouring of support we receive from ourgenerouscommunityduringtheholidayseason.WhenIfirstjoinedtheSouthlakeFamily,theStronachRegionalCancerCentre

had recently opened, built thanks to the generous donors who supported the $64 million Southlake…count on meCampaign.ThisfacilityhaspavedthewayforSouthlake to enhance its Regional Cancer Program to become #1 in Ontario based on16provincialperformanceindicators.

Fundedbythefirstphaseofthe Images for Life Campaign,anadditionalInterventionalRadiologySuitemakesitpossibleforourteamtoperform additionallife-savingprocedureseveryyear.Constructionofthefinaltwophases ofthediagnosticimagingprojectisunderwaycompletinganewnuclearmedicinetreatmentfacilityandinstallinga3TMRI.Theprojectwillbecompletedbythe endofFebruary2018.And,lastyear,webrokegroundonthemuch-neededMargaretBahenHospiceforYorkRegion,thankstoSouthlakeFoundation’slove lives hereCampaign.Thisprojectis100%community-fundedand,althoughwestillhave a long way to go to reach our $12 million goal, we know that we can count on our outstandingcommunitytohelpusgetthere.It’sthisgenerosityfromourcommunitypartners that has made it possible for Southlake to grow into the world-class centre ofexcellenceitistoday.Tobepartofanorganizationwithsuchwidespreadsupport,andpartof

ateamdedicatedtoprovidingworld-classcareforpatientsinourcommunity andbeyond,istrulyspecial.Itisthereasonwhymyexperiencesoverthelast sixyearshavebeenthemostmeaningfulinmycareer.AsSouthlakepreparestowelcomenewleadershipforboththeHospitalandtheFoundationtoembark onthenext10-yearplan,IamconfidentthatSouthlake’sfutureisbright.

Dr.DaveWilliamsPresident and CEO Southlake Regional Health Centre

2 0 1 6 / 1 7 A N N U A L R E P O R T 54 S O U T H L A K E F O U N D A T I O N

To be part of an organization with such widespread support, and part of a team dedicated to providing world-class

care for patients in our community and beyond, is truly special.

MESSAGE FROM

SOUTHLAKE REGIONAL HEALTH CENTRE

2 0 1 6 / 1 7 A N N U A L R E P O R T 76 S O U T H L A K E F O U N D A T I O N

DONOR SPOTLIGHT:

A TRIBUTE TO JOHN AND MARGARET BAHENWe often hear stories of how Southlake transformed someone’s life. The life of a grandmother, treated for breast cancer and able to spend more time with her family, or a father, whose life-saving cardiac surgery was the reason he could walk his daughter down the aisle. But Southlake’s patients and supporters often have a lasting and meaningful impact on us as well. People like John and Margaret Bahen.

ThelateJohnandMargaret(Marg)BahenfirstbecameinvolvedwithSouthlake in2002.TheyquicklybecamemoreandmoreinvolvedinSouthlake,inspiredby avisionfortransformativehealthcareintheirowncommunity.Theirgenerosity ledtoincrediblechangeatourhospital,includingtheconstructionoftheStronachRegionalCancerCentre,therejuvenationoftheWhipperWatsonTherapeutic Poolandthedevelopmentofacomprehensiverehabilitationprogram,andtheexpansionoflife-savingDiagnosticImagingservices.Beforelong,theywerepart oftheSouthlakefamily,alongwiththeirownfamily,alsosupportingthroughvolunteerpositionsandsignatureevents.

In November 2016, we were pleased to announce the naming of the Margaret Bahen Hospice for York Regionintheirhonour.Thelove lives here Campaign to build a10-bedresidentialhospiceinourcommunitywasaprojectthatheldaspecialplace

inMarg’sheart.Shewasastrongadvocate,andwasdeterminedtoseethisvisionbecomeareality.Becauseofherpassionforthisproject,MargwasnamedHonoraryChairoftheCampaignCabinet,andSouthlakeFoundationishonouredtorecognizeherextraordinaryimpactthroughthenamingofthefacility.

With the passing of John and Marg this past winter, Southlake has lost dear friends.TheirnamesareseenacrossthehospitalintheBahenChantRadiationTreatmentCentre,theJohnandMargaretBahenRehabilitationProgram,DiagnosticImaging–whichiscurrentlyunderconstruction–andthesoontobeoperationalMargaretBahenHospiceforYorkRegion.Eachoneisawelcomereminderof these incredible individuals, and the countless lives they have transformed through theirunparalleledgenerosity.

JOHN AND MARGARET BAHEN

2 0 1 6 / 1 7 A N N U A L R E P O R T 98 S O U T H L A K E F O U N D A T I O N

Seven to eleven months. That’s how long 62-year-old Laurie Blainey was told she had to live when she received the devastating diagnosis of pancreatic cancer in June 2013. Despite months of chemotherapy, less than a year later she and her husband, Ron, knew that their days together were coming to an end.

Astheybegantoexploreend-of-lifecare,theywereshockedbythelackofoptionsavailable.Toavoidstayinginpalliativecareatthehospital,wherefamilywould havenoplacetostayovernight,theydecidedthatLauriewouldspendherfinaldaysat their Ballantrae home – where she passed away peacefully and with dignity, surroundedbylovedones.Eagertosupportincreasedpalliativeservicesinthecommunity,Ronintended

tomakeafamilygifttothe love lives here Campaign to build the Margaret Bahen Hospice for York Region.Butthemorehelearnedabouttheproject,themoreinvolvedhebecame.RonnowsitsontheCampaignCabinet,helpingtoraisefundsand awareness as a champion for the cause in the community, and to make this much-neededfacilityarealityforotherpeople–likeLaurie–whofindthemselves inneedofthisvitalserviceduringoneoflife’sbiggestchallenges.ForRon,thechancetomakeadifferenceforotherfamiliesisincredibly

meaningful,allowinghimtocreatealastingtributetohiswife.

CAMPAIGN IMPACT AT A GLANCE

YORK REGION’S POPULATION IS MORE THAN 1,000,000 AND GROWING.

ONLY 3 RESIDENTIAL HOSPICE BEDS CURRENTLY EXIST IN YORK REGION.

THE MARGARET BAHEN HOSPICE FOR YORK REGION WILL SERVE AS MANY AS 250 PATIENTS AND THEIR FAMILIES EACH YEAR.

MORE THAN 1,000 GIFTS FROM 927 DONORS HAVE SUPPORTED THE love lives here CAMPAIGN.

$7+ MILLION RAISED TOWARDS $12 MILLION CAMPAIGN GOAL.

EVERY DONOR HAS A STORY

RON BLAINEY

2 0 1 6 / 1 7 A N N U A L R E P O R T 1 11 0 S O U T H L A K E F O U N D A T I O N

2016/17 FINANCIALS

2016/17 2015/16

$,000 $,000

Revenue $ 13,662.4 $ 9,466.9

Expenses $ 3,838.5 $ 3,931.3

Impact

Grants to Southlake Regional Health Centre* $ 10,787.4 $ 2,951.4

Funds Available to Grant $ 4,085.2 $ 7,060.0

Endowment Funds earning interest and

investment income to be granted $ 25,442.7 $22,800.1

Cost of fundraising 24.0% 27.7%

*Includes grants to Southlake Village

43%

23%

21%

8%5%

SOUTHLAKE’S FRONT DOOR Lastyear,toenhancethesafetyforpatients,visitorsandstaffintheEmergencyDepartment,Southlakecompletedrenovationstothishighlytraffickedarea–known asourhospital’s“frontdoor”–tobetteraccommodateallofSouthlake’spatients.Onaverage,12mentalhealthpatientsvisittheEmergencyDepartmenteveryday,

oftenpresentingwithacutesymptomsandinneedofspecializedcare.Thesepatientsarevulnerable,andcanbecomeoverwhelmedbythenoiseandactivityofabusyEmergencyDepartment.Therecentlyreconfiguredspaceincludesprivatequietroomsdedicatedtomentalhealthpatients,creatingacalmandsafeenvironmentdesignedspecificallytomeettheirneeds.Notonlydoesthisallowforamorepositiveexperienceandtreatmentformentalhealthpatients,butthededicatedspacehasimprovedpatientflowforotherspresentingintheEmergencyDepartmentasaresultoftheincreasedavailabilityofbeds.Thisopportunitytoofferincreasedmentalhealthtreatmentandsupportwhenour

patientsneeditmostisanimportantpartofourmissiontoprovidetheUltimatePatientExperience–foreveryonewhowalksthroughourdoors.

Kim Storey Director EmergencyDepartmentandPatientFlow

The community supports theFoundation,

that supports the hospital,thatsupportsthecommunity.

C O M M U N I T Y

F O U N D AT I O N

H O S P I TA L

IN 2016/17 $10.8 MILLION WAS GIVEN TO FUND:ANESTHESIA MACHINES

BEDS, STRETCHERS AND THERAPEUTIC MATTRESSES

SCOPES ULTRASOUNDSHOSPICE CONSTRUCTION

AND MORE!DIAGNOSTIC IMAGING REDEVELOPMENT AND EQUIPMENT

YOUR IMPACT

AT SOUTHLAKE

Forcompleteauditedfinancialstatements,pleasevisitsouthlakefoundation.ca/about/finances

WHERE DID THE SUPPORT COME FROM?

$,000 %

INDIVIDUALS $ 5,872.7 43

FOUNDATIONS AND CORPORATIONS $ 3,213.8 23

NET INVESTMENT INCOME $2,835.7 21

COMMUNITY FUNDRAISING $ 1,112.0 8

FOUNDATION SPECIAL EVENTS $ 628.2 5

TOTAL: $ 13,662.4 100

1 2 S O U T H L A K E F O U N D A T I O N

NEWMARKET

AURORA

BRADFORD

KING CITY

MAPLE

WHITCHURCH-STOUFFVILLE

SCHOMBERG

EASTGWILLIMBURY

GEORGINA

RICHMONDHILL/

GORMLEY

CELEBRATING SUPPORT ACROSS THE REGIONSouthlake Foundation is fortunate to be part of such a generous community, as dedicated to improving health care close to home as our staff. From garage sales to golf tournaments, Polo matches to fitness events, more than 150 third party events are hosted to raise urgent funds for Southlake every year.

Together, these events raised more than $1 million last year in funds for our hospital! We are so grateful to the dedicated individuals who spend countless hours organizing and hosting fundraising events for their hard work and dedication to transforming lives at Southlake. Congratulations on reaching this extraordinary milestone!

WHERE YOUR COMMUNITY EVENTS TOOK PLACE

COMMUNITY FUNDRAISERS IN 2016/17

SPORT – 31%

GENERAL FUNDRAISING – 26%

SHOW/VENDORS – 14%

DINNER/TICKETED – 6%

CAUSE RELATED MARKETING/POINT OF SALE – 6%

OTHER –16%

2 0 1 6 / 1 7 A N N U A L R E P O R T 1 3

2 0 1 6 / 1 7 A N N U A L R E P O R T 1 51 4 S O U T H L A K E F O U N D A T I O N

The Ultimate Patient Experience is one of Southlake’s top priorities. As we strive to deliver cutting-edge care to all of our patients, we need to ensure that our physicians and clinical staff have the best tools and technology to care for you when you need it most, and the infrastructure in place to accommodate the growth and increased demands of our aging population.

THE MARGARET BAHEN HOSPICE FOR YORK REGION

ConstructionisnowunderwayontheMargaretBahenHospiceforYorkRegion,a10-bedresidentialhospicethat will provide end-of-life care to as many as 250patientsandtheirfamilieseachyear.Theofficialgroundbreaking took place in November 2016, along withtheunveilingofthefacility’sname,honouring along-timeSouthlakesupporterandhonorarychair of the love lives hereCampaign.Today,wecontinuetoworktowardsour$12million

goaltoopenthedoorsoftheresidentialhospice. Thisconstructionprojectis100%community-funded,andthefacilitywillofferround-the-clockcareforthosefacingthefinaldaysoftheirend-stagediagnosisto liveouttheirfinaldaysinpeace,dignityandcomfort.Currently,thereareonlythreeresidentialhospice bedsinallofYorkRegion,servinganagingpopulationofmorethanonemillionpeople.Asanimportantcontributiontosupportthesepatientsandtheirfamilies, Southlake is pleased to be able to bring this facilitytoourcommunitytohelpfilltheurgentgap inregionalpalliativeservices.

DELIVERING THE ULTIMATE PATIENT EXPERIENCE

Totreatourpatientswiththebestpossiblecare,ourphysiciansandclinicalstaffdependontherighttoolsforthejob.Thosetools,equipmentandtechnology arefundedbycommunitydonations,andareacrucialpartofSouthlake’sdeliveryofworld-classcare,close tohome.Lastyear$10.8millionwasgrantedtofundcapitalprojectsandlife-changingequipment,includinganesthesiamachines,surgicaloperatingroomlights,diagnosticscopes,bedsandmattresses–whichareusedbyeverypatient,everyday,butareoftenoverlookedasacriticalpieceofequipment–and muchmore.Withthesetoolsandnewtechnology inhand,ourclinicianscanperformmoreinnovative and minimally invasive procedures, meaning faster recoverytimesandlesstimespentinhospital.Thisyearwewillcontinuetofundourtoppriorities

fornewandreplacementequipmentthatmakesitpossibletoofferourcommunitytheworld-classcaretheyexpectanddeserve.

ANESTHESIA MACHINES

At Southlake, thousands of procedures are performed annually.Ourteamofanesthesiologistsplaysa vital role in each one – helping to ensure that every patientiscomfortableandpain-freebefore,during andaftersurgery.

Just as crucial as the physicians, are the anesthesia machinestheyoperatetodotheirjob.LastyearweidentifiedaneedtoreplaceSouthlake’sentirefleet of anesthesia machines, which are all reaching the endoftheirlife-cycle.Thankstothegenerosityof our donors, we have been able to replace 9 machines, whichhavealreadybeenputtouse.Thisnewtechnologyallowsforincreasedversatilitytocare forpatients,youngandold,acrossvarioushospitalsettings.Italsocreateshigherefficienciestohelpreduceourenvironmentalfootprintandabetter designtoallowforadecreaseintimespentcleaningand sterilizing machines between cases, and a reductioninwaittimes.Aswecontinuetoworktowardsreplacingthe

entirefleetof24machines,thisequipmentreplacementwillhelptheentirehospitalperform moreefficientlysowecantreatmorepatientswith theUltimatePatientExperience.

For more information on all current fundraising campaigns please visit southlakefoundation.ca or contact the Foundation office at foundation@southlakeregional.org

CAMPAIGN UPDATES

ONGOING FUNDRAISING PRIORITIES

1 6 S O U T H L A K E F O U N D A T I O N

STACIE STANTON

EDITOR & PUBLISHER, QUEBEC CHRONICLE- TELEGRAPH

DAVE WATTLING

CHAIR OF THE BOARD

VICE-PRESIDENT AND CHIEF CORPORATE DEVELOPMENT OFFICER

TELUS HEALTH

BARRY STOCK

CHAIR, REVENUE GROWTH PLANNING TASKFORCE

PRINCIPAL, LANDMARK STUDENT TRANSPORTATION LTD.

DIANE GAJEWCZYK

CHAIR, GOVERNANCE & HUMAN RESOURCES COMMITTEE

SENIOR DIRECTOR OF MEDICAL AFFAIRS, GALDERMA CANADA INC.

DR. DAVE WILLIAMS

PRESIDENT & CEO, SOUTHLAKE REGIONAL HEALTH CENTRE

JUDSON WHITESIDE

CHAIR, HOSPICE CAMPAIGN CABINET

SENIOR PARTNER, MILLER THOMSON LLP

DR. JULIUS TOTH

CHAIR, PHYSICIAN’S COUNCIL

PHYSICIAN LEADER OF SURGICAL PROGRAM

CHIEF, DEPARTMENT OF SURGERY, SOUTHLAKE REGIONAL HEALTH CENTRE

TATIANA HERMANNS

SALES REPRESENTATIVE, ENGEL & VOLKERS YORK

COLETTE NEMNI

SRHC CHAIR OF THE BOARD

CONFLICT RESOLUTION EXPERT, COLETTE NEMNI CONFLICT RESOLUTION SERVICES

JOE NEMNI

CHAIR OF AUDIT COMMITTEE

PRINCIPAL, JOE NEMNI FINANCIAL SERVICES INC.

GORD LEWIS

SENIOR VICE PRESIDENT, PROTEUS PERFORMANCE MANAGEMENT INC.

RICHARD ROOS

CHAIR, FINANCE & INVESTMENT COMMITTEE

CHIEF OPERATING OFFICER, VENTERRA REALTY

2016/17

BOARD OF DIRECTORS

OurHospitalFamilyismadeupofphysicians,staff,studentsandvolunteers,whosepassionitistodeliveronSouthlake’spromiseoftheUltimatePatientExperience.It’sapromisethatdependsonstafffromacrossthehospitalworkingtogethertoprovidethebestpossiblecare,everyday.ButourHospitalFamilytakesitonestepfurther,offeringmoresupportbymakingdonations,fundraisingthroughsignatureandthirdpartyevents,andvolunteeringtheirtimetoparticipateintheFoundation’sfundraisingefforts.SouthlakeFoundationishonouredandtrulythankfultopartnerwithateamsowhollydedicatedtoprovidingtheverybestinadvancedcaretoeverypatientwhowalksthroughourdoors.

QUALITY CARE, TO YOUR FAMILY FROM OURS.

MAKE A DONATION AND TRANSFORM A LIFE: 905.836.7333orsouthlakefoundation.ca

ALL HOSPITAL ENQUIRIES: 905.895.4521

VOLUNTEERING AT SOUTHLAKE: CommunityResourcesat905.895.4521,ext.2104 orvolunteers@southlakeregional.org

TO GIVE US FEEDBACK ON THE CARE RECEIVED AT SOUTHLAKE: Manager,PatientRelationsat905.895.4521,ext.2290

SOUTHLAKEFOUNDATION.CA

Medical Arts Building581 Davis Drive, Suite 102Newmarket, ON L3Y 2P6

T:905.836.7333 F:905.836.5651 TF:877.457.2036foundation@southlakeregional.org

Charitable Business Number: 13179 7540 RR0001

FACEBOOK.COM/SOUTHLAKEFOUNDATION

@SOUTHLAKEFNDN

@SOUTHLAKEFNDN