transformation: where the value lives - amelia muller, standard bank
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LinkedIn Day JohannesburgTRANSCRIPT
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Transformation: Where the Value Lives
Amelia Muller, Group Head: ResourcingStandard Bank
#intalent
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Dramatic shift: Needed to transform
Transactional recruitment
Agency Orientation
Business Differentiator
+ Commercial
Business Partner
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Challenge 1: Complexity in candidate attraction
Fierce competition for scarce skills
Myriad of sourcing channels to leverage
Bra
nd a
ppe
al & re
puta
tion
De
ma
nd
& S
upp
ly d
yna
mic
s
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Challenge 2: A seamless candidate experience
ExperienceSlick on-boarding experience…
the moment of truth
Hiring Manager chemistry
Career & Learning prospects
Can
dida
te
Authentic EVP
What’s in it for meInst
an
t g
rati
fic
ati
on
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Challenge 3: Insightful analytics in Big data era
Market intelligence+
Candidate research+
Measurable MI=
Business Sweet Spot
Smart Data Mining
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Challenge 4: From order taker to expert advisor
Expert advisor
On top of latest industry trends
Business demand planning for proactive
delivery
Speak the language of HR and business
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Food for thought: Where the magic lives…
1. The candidate is a potential customer
2. And a customer is a potential candidate
Same energy and effort must be invested in the candidate experience and smartly leveraging brand and customer marketing efforts
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Food for thought: Resourcing Savvy in digital era
Agility to adapt in fast changing social media landscape
Critical to engage with young talent
Continued sourcing channel optimisation investment
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And a final thought…
The Factor
Hum
anThe of the
matter is how top talent feel about the
organisation and their leaders…
… not only what they think and do
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Thank you!
Amelia Muller, Group Head: ResourcingStandard Bank
#intalent
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