A Presentation On

“Training Needs Analysis”

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Learning OutcomesDefine a training needs analysis (TNA)Explain the significance of a TNAExplain the process for carrying out a TNAConduct a TNAReport the findings of a TNA

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The Training ProcessIdentify

the Need

Identify the

Need

Evaluate the

Training

Evaluate the

Training

Plan the

Training

Plan the

Training

Deliver the

Training

Deliver the

Training

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What is a training needs analysis?A training needs analysis is the method of determining if a training need exists and if it does, what training is required to fill the gap.

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Why should you conduct a TNA?

Avoid training for ‘training sake’.Supports cost effective training.Targets areas of greatest need.Gives information on the organisation’s climate.Gives commitment from managers and trainersSeparates the ‘symptoms’ from the causes.

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How can a need to identified?Complaints from staff, customers/clientsPoor quality workFrequent errorsLarge staff turnoverDeadlines not being metConflict amongst staffNew equipment systems

Indicators Indicators of aof aneedneed

Indicators Indicators of aof aneedneed

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Job information that needs to be collected

Job roles

Job process

Task list

Job problems

Task frequency

Task difficulty

Task importance

How often?How

often? How hard?How hard?

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How to do a TNA - process1. Document the problem1. Document the problem

2. investigate the problem2. investigate the problem

3. Plan the needs analysis3. Plan the needs analysis

4. Select the technique4. Select the technique

5. Conduct the analysis5. Conduct the analysis

6. Analyse the data6. Analyse the data

7. Report the findings7. Report the findings

77stepssteps

77stepssteps

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Techniques for carrying out TNA’sInterviewsSurvey questionnairesJob descriptions and person specificationsCritical incidentsLog books and other company recordsIndustry seminarsSupervisor’s reports

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Report the findingsTitle pageExecutive summaryTable of contentsIntroductionRecommendationTraining PlanData collection and analysis methodsCost analysis, proposed costs of recommended solutions

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Recap!A TNA is the method of determining if a training need exists and if it does, what training is required to fill the gap.Much of the TNA process is about asking questions and getting answersPerforming a TNA requires seven steps, which build on each other.Costing the performance problem and comparing training costs is an important part of the TNA report

Thank you…