training strategies to grow organizations
DESCRIPTION
TRANSCRIPT
LEARNING AND DEVELOPMENTPLANNING FOR EFFECTIVENESS
Learning and Development Plan
• Long Term Robust Culture: Onboarding, Leaders as Teachers, Performance Metric Leadership Continuity: Talent, Mgn, Succession Planning & Leadership Dev Professional Competency Development: Technical and Soft Skills Execution Culture: Lean, TPM, Continuous Improvement Cycle Performance and Coaching Culture: career Dev, Coaching, Performance Core Business Skills Transfer: Training With Industry
• Short Term Corporate Strategic Learning Operation Certification Technology Advancement Customer Relations
Long Term PlanningYear One Year Two Year
threeYear Four Year Five
Strategies OrganizationStrategic Learning
X X X X X
Execution Coaching. LeanOperation CertificationCustomer Relations
X X X X X
Structure Review of StructureChange Mgn
X X X X X
Culture OnboardingLeaders as Teachers
XCorp Onboard
XDeptOnboard
XLeaders as Teachers
X X
Leadership Leadership DevSuccession Planning
X Exe
XJunior Mgr
XMiddleMgr
XSeniro Mgr
XC-Level
Talent CompetencyCareer DevTech AdvancementTalent Management
XTechComp
XSoft SkillsTalent Mgm
XCareer
X X
Innovation Continuous Improvement Cycle
XTWI
XTWI
XKaizen
XKaizen
XKaizen
BUSINESS SUSTAINABILITY GROWTH MODEL
Results
Strategy Execution Culture Structure Talent Leadership Innovation M&A
Total Return to Shareholders 943% (Winners) vs 62% (losers)
Sales 413% (Winners) vs 83% (losers)
Operating Income 326% (Winners) vs 22% (losers)
Return on Invested Capital (%) +5.45% (Winners) vs -8.52% (losers)
EngagementTalent
ProductivityProfit
Background The Evergreen Project
200 well-established management practices within 160 companies over a 10-year period (1986-1996)
Prof Nirtin Nohria from Harvard Business School has pointed out that companies which consistently follow this formula of 4 + 2 have a 90% chance of sustaining superior business performance.
EngagementTalent
ProductivityProfit
Overview of Tools and Processes Strategy
Execution
Culture
Structure
Strategy PlanningPerformance Management Coaching
Process Improvement ToolsLean Organization and TWITeam Transfer of Skills and Knowledge
Four Corporate Culture ManagementEmployee Engagement Survey Team Bonding and Planning
Organization Structure Review
Overview of Tools and Processes
Talent
Leadership
Innovation
M&A
High Potential Talent DevelopmentSuccession PlanningTraining and Development SystemIndividual Contributor Development
High Potential Leadership Development Senior Leadership Development Management Competencies and HR Processes
Continuous Improvement Culture
ORGANIZATION STRATEGIC LEARNING
Organization Strategic LearningShort Term Strategic Learning SolutionsLink Learning Activities to Corporate Strategies
• Training Department develop the learning needs together with the Business Leaders.
• Create Learning cycle to assist the organization to deal with business challenges
Stretch Goals
Strategies TacticalPlan
Champion Talent Needed
Learning Results
Retain Customers 100%
Closer to customers
Account Managers improve their effort to know the needs of customers
Albert Tan ReneRossMei Ling
Customer relationship training with specific target
Increase customers scorecard from 55% to 85%
KNOW HOW O USEA WIDE RANGE OF PROCESS OOLS
Learning Cycle
Learning Function 1General Management• Organization Design• Funding• Strategic Planning• Goal Alignment• Investment Priority• Competency Management• Measurement• L&D Staff Selection and Development
Learning Function 2Relationship Management• Communicating Values• Needs Assessment• Internal Marketing• Cross Functional Partnering• Branding• Clients Partnering
Learning Function 3Operational Efficiency• Content Design• Administrative Process Efficiency• Contents Portfolio Management• Channel Management• L&D Sourcing• Vendor Partnering and Management
Learning Function 4Leadership Development• Talent Pipeline Segmentation• Onboarding• High Potential Identification• Leadership Development Programs• Succession Management• Leaders as Teachers• Transition Management• Executive Coaching
Learning Function 5Service Delivery• Manager Led Development• Coaching and Mentoring• Experience Based Delivery• Individualized Development Plan• E-Learning• Peer to peer Learning
Learning Function 6Systems and Infrastructure• Learning Technology Architecture• In the moment performance support systems• Knowledge Management Systems• Learning Portal• Performance Management and Development
Planning Systems