training programs rev5 website
TRANSCRIPT
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 1/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
IQCS CERTIFICATION
IRCA (UK) Approved Auditor Training Organization
Training Programs Listing
No Training Programs
1 IRCA QMS Lead Auditor / Auditor Training Program
(Public Training)
2 IRCA OHSAS Conversion Training Program
(Public Training)
3 IRCA EMS Conversion Training Program
(Public Training)
4 IRCA FSMS Conversion Training Program
(Public Training)
5 IRCA ISO9000/TS16949 Lead Auditor / Auditor Training Program
(Public Training)
6 QMS Internal Auditor Training Program (without exam)
(2 Days)
(In‐House Training)
7 OHSAS Internal Auditor Training Program
(2 Days) (In‐House Training)
8 EMS Internal Auditor Training Program
(2 Days) (In‐House Training)
9 ISO9001/TS16949 Internal Auditor Training Program
(2 Days) (In‐House Training)
10 ISO9001 Awareness Training Program (1 day)
(In‐House Training)
11 ISO14001 Awareness Training Program (1 day)
(In‐House Training)
12 Introduction to OHSAS 18001 (1 day)
(In‐House Training)
13 ISO9001 & OHSAS 18001 Integrated Management System Training Program (2days)
(In‐House Training)
14 ISO9001 & ISO14001 & OHSAS 18001 Integrated Management System Training Program (2 days)
(In‐House Training)
15 SPC (2 Days)
(In‐House
Training)
16 FMEA (2 Days)
(In‐House Training)
17 DOE (Elementary) (2 Days)
(In‐House Training)
18 Taguchi Method (2 Days)
(In‐House Training)
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 2/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
IRCA REG. QUALITY MANAGEMENT SYSTEMS
(ISO9001:2008)
AUDITOR/LEAD AUDITOR TRAINING COURSE
Reg. No. A18021
Five Day Programmes
Course Objectives:
• Understand the purpose of a “Process Approach” Quality Management System, the
content and interrelationship of ISO 9000, ISO 9001, ISO 9004, ISO 19011 and the
application of
the
8 Quality
Management
Principles
in
the
ISO
9001
QMS
Model.
• Correctly interpret the ISO 9001 requirements, the assessment requirements &
methodologies.
• How to plan, prepare , perform and report “Process Approach” QMS audits including
ability to collect and analyze evidence, exercise objectivity and make decisions on the
significance of observation made in accordance to relevant audit criteria.
Notes for Candidates :
1. A core requirement for our approval by the IRCA (IQA, UK ), is the need for candidates
to participate in the whole five-day programme comprising at least 40 hours of lecture,
workshop & study presentations. The Course criteria are in accordance with IRCA/2245.
2. Candidates need to demonstrate their capability as prospective auditors to the tutors by
developing their questioning & reasoning skills at all times. Each delegate shall be
required to participate actively in workshops, case studies and auditor role-playing or
actual system audit situations as part of the structured class activities. At least 50% of
the course time shall be used for such activities.
3.
To ensure an effective & efficient training, the course itself has a number of time
allocations for specific chapters. The training should be conducted in strict adherence to
the planned training time-table. Use of mobile phones, pagers, etc which could disruptthe course is forbidden during the course.
4. To ensure full understanding of the course, candidates should study the ISO 9001
Standard before attending the course.
5. Candidates will be assessed continuously by our tutors over the five days & must pass
this assessment before the candidate is allowed to sit for the written examination. Poor
time keeping during the course shall be taken into account during the continuous
assessment.
6. The second part of the assessment involves a written examination of two hours. The pass
mark is 70%. The only reference material allowable during examination is the standard
ISO 9001, the course notes provided by IQCS Certification and any personal notes
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 3/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
made by delegates during the course and a dictionary may be used during the
examination.
7. Candidates who pass both the practical & written part of the course are considered to
have satisfied the training requirements for the IRCA (IQA, UK).
8.
To apply as Registered Auditor/Lead Auditor/Senior Auditor under the IRCA/IATCA
Scheme, appropriate practical audits must be carried out. This will be explained in
Chapter 11 during the course.
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 4/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
DAY 1 0830‐1830 Hours
TIME SUBJECT REFERENCE
DOCUMENT
0830 – 0900 Ice‐Breaker
• Introduction between delegates
• Tutors use outputs from the ICE BREAKER session to determine
where to place emphasis as the course unfolds
•
Tutor’s Guide • ICE BREAKER Form
0900– 0930 Course Introduction
•
IRCA Introduction
• Notes for Delegates
• Course Objectives
• IRCA/190
• IQCS/LA/13A
0930 – 1015 Quality Evolution & Introduction to ISO 9000 Quality
Management System
•
Approach: AL Based Presentation – “Mix & Match”
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
Chapter 1
1015 – 1030 Tea Break
1030 – 1100 Quality Evolution & Introduction to ISO 9000 Quality
Management System
• Approach: AL Based Presentation – “Mix & Match”
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
Chapter 1
1100 – 1230* 8 Principles of Quality Management and Basic Quality
Concepts
• Approach: AL Based Presentation – “Mix & Match”
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
Chapter 2
1230 – 1330 Lunch
1330 –
1515*
Interpreting
the
ISO
9001 Requirements: Chapter
3
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 5/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
Part I – Overview & Clause 4, 5 & 6
(Part II‐ to be continued on Day 2)
Approach: AL Based Presentation – “Treasure Hunt”
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
1515 – 1530 Tea Break
1530 – 1815 Syndicate Exercise:
Interpreting and Applying the ISO 9001 Requirements and
the 8 Quality
Management
Principles
(Based
on
Clause
4,
5
& 6)
- Team formation by Tutor‐in‐charge
- Appointment of Team Leader
- Team Discussion
- Document results of team discussion on
transparencies
- Presentation by each group’s Team Leader (group
members shall support presentation, where
necessary)
- Tutor‐in‐charge summarized accordingly.
Exercise 1
1815 – 1830 « Daily Course Summary & Students Feedback
‐ Conclusion of Day 1 training program against training
objectives
‐ Students feedback for continual improvement on training
approach
‐ Homework assignment (e.g., attempt specimen paper &
revision of ISO Standard & specific assignment by tutor)
Training Program,
Tutor’s Guide,
Session Plan,
Note 1: Tutors shall refer to the Session Plan in the Tutors guide, Training Realization Planning & all the
applicable sample outputs & supplement documents (note: specified in the respective syndicate exercises for
all Syndicate Work Activities).
Note 2: All delegates shall refer to the Training Notes, ISO Standards, applicable sample outputs &supplement
documents, specimen paper and any additional notes provided during the training & examination (open
book) to maximize learning objectives.
Note 3 : Besides official breaks (lunch & 2 tea breaks), the tutors in-charge shall at their discretion give delegates
small breaks (5~10 mins) in between sessions to meet part of the AL learning objectives.
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 6/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
DAY 2 0830‐1830 Hours
TIME SUBJECT REFERENCE
DOCUMENT
0830 – 1015* Interpreting the ISO 9001 Requirements:
Part II – Clause 7 & 8
• Approach: AL Based Presentation – “Mind‐Mapping”
Min. 30% of tutoring time on Active Interaction with
participants to validate understanding (e.g. demonstration of
relevant objective evidence)
Chapter 3
1015 – 1030 Tea Break
1030 – 1100 Interpreting the ISO 9001 Requirements:
Part II – Clause 7 & 8 (continued …)
• Approach: AL Based Presentation –“Mind‐Mapping”
Min. 30% of tutoring time on Active Interaction with
participants to validate understanding (e.g. demonstration of
relevant objective evidence)
Chapter 3
1100
–
1230
Syndicate
Exercises
Interpreting and Applying the ISO 9001 Requirements
and the 8 Quality Management Principles (Based on
Clause 7 & 8)
- Team formation by Tutor‐in‐charge
- Appointment of Team Leader
- Team Discussion
Exercise
1
1230 – 1330 Lunch
1330 –
1530
Syndicate
Exercises
Interpreting and Applying the ISO 9001 Requirements
and the 8 Quality Management Principles (Based on
Clause 7 & 8)
- Continue with Team Discussion
- Document results of team discussion on
transparencies
- Presentation by each group’s Team Leader (group
members shall
support
presentation,
where
necessary)
Exercise 1
(continued…)
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 7/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
- Tutor‐in‐charge summarized accordingly.
1530 – 1545 Tea Break
1545 – 1700 Quality Management System Documentation
• Approach: AL Based Presentation – “Mix & Match”
Min. 30% of tutoring time on Active Interaction with
participants to validate understanding (e.g. demonstration of
relevant objective evidence)
Chapter 5
1700 ‐ 1815 Syndicate Exercise:
Process Interface Matrix/Map & Matrix of
Requirements (Part 1)
- Team formation by Tutor‐in‐charge
-
Appointment of
Team
Leader
- Team Discussion
- Document results of team discussion on
transparencies
- Presentation by each group’s Team Leader
- Tutor‐in‐charge summarized accordingly.
Exercise 2
1815 – 1830 « Daily Course Summary & Students Feedback
‐ Conclusion of Day 1 training program against training
objectives
‐Students
feedback
for
continual
improvement
on
training
approach
‐ Homework assignment (e.g., attempt specimen paper,
revision of ISO Standard & specific assignment by tutor)
Training Program,
Tutor’s Guide,
Session Plan,
Note 1: Tutors shall refer to the Session Plan in the Tutors guide, Training Realization Planning & all the
applicable sample outputs & supplement documents (note: specified in the respective syndicate exercises for
all Syndicate Work Activities).Note 2: All delegates shall refer to the Training Notes, ISO Standards, applicable sample outputs &supplement
documents, specimen paper and any additional notes provided during the training & examination (open
book) to maximize learning objectives.
Note 3 : Besides official breaks (lunch & 2 tea breaks), the tutors in-charge shall at their discretion give delegates
small breaks (5~10 mins) in between sessions to meet part of the AL learning objectives.
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 8/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
DAY 3 0830‐1830 Hours
TIME SUBJECT REFERENCE
DOCUMENT
0830 – 1015 Syndicate Exercise:
Process Interface Matrix/Map & Matrix of Requirements
(Part II)
- Team formation by Tutor‐in‐charge
- Appointment of Team Leader
- Team Discussion
- Document results of team discussion on transparencies
- Presentation by each group’s Team Leader
- Tutor‐in‐charge summarized accordingly.
Exercise 2
1015– 1030 Tea Break
1030 – 1230 Planning & Conducting the ‘Process Approach’ Audit – The
Responsibilities & Activities
• Approach: AL Based Presentation – “Stations” & “Skills Juggling”
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
Chapter 6
1230 –
1330
Lunch
1330 – 1430 Planning & Conducting the ‘Process Approach’ Audit – The
Responsibilities & Activities
• Approach: AL Based Presentation – “Stations” & “Skills Juggling”
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
Chapter 6
1430
–
1515
Syndicate
Exercise:
Audit Planning
- Team formation by Tutor‐in‐charge
- Appointment of Team Leader
- Team Discussion
Exercise
3
1515 – 1530 Tea Break
1530 – 1630 Syndicate Exercise:
Audit Planning
-
Document results
of
team
discussion
on
transparencies
- Presentation by each group’s Team Leader (group members
Exercise 3
(continued…)
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 9/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
shall support presentation, where necessary)
- Tutor‐in‐charge summarized accordingly.
1630 – 1730 Audit Checklist
•
Approach: AL
Based
Presentation
–
“Skills
Juggling”
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
Chapter 7
1730 – 1815 Syndicate Exercise:
Audit Checklist Preparation
- Team formation by Tutor‐in‐charge
- Appointment of Team Leader
- Team Discussion
-
Document results
of
team
discussion
on
transparencies
Exercise 5
1815 – 1830 « Daily Course Summary & Students Feedback
‐ Conclusion of Day 1 training program against training objectives
‐ Students feedback for continual improvement on training approach
‐ Homework assignment (e.g., attempt specimen paper & revision of
ISO Standard & specific assignment by tutor)
Training Program,
Tutor’s Guide,
Session Plan,
Note 1: Tutors shall refer to the Session Plan in the Tutors guide, Training Realization Planning & all the
applicable sample outputs & supplement documents (note: specified in the respective syndicate exercises for
all Syndicate Work Activities).
Note 2: All delegates shall refer to the Training Notes, ISO Standards, applicable sample outputs &supplement
documents, specimen paper and any additional notes provided during the training & examination (open
book) to maximize learning objectives.
Note 3 : Besides official breaks (lunch & 2 tea breaks), the tutors in-charge shall at their discretion give delegates
small breaks (5~10 mins) in between sessions to meet part of the AL learning objectives.
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 10/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 11/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 12/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
DAY 5 0830‐1800 Hours
TIME
SUBJECT REFERENCE
DOCUMENT
0830 – 1015 Syndicate Exercise:
Simulated Audit, Audit Reporting & Closing meeting Role
Plays - Team formation by Tutor‐in‐charge
- Appointment of Team Leader
- Team Discussion
Exercise 7
1015 – 1030 Tea Break
1030 – 1230 Syndicate Exercise:
Simulated Audit, Audit Reporting & Closing meeting Role
Plays - Document results of team discussion on
transparencies
- Presentation by each group’s Team Leader (group
members shall support presentation, where
necessary)
-
Tutor‐
in‐
charge
summarized
accordingly.
Exercise 7
(continued…)
1230 – 1330 Lunch
1330 – 1430 Syndicate Exercise:
Simulated Audit, Audit Reporting & Closing meeting Role
Plays - Role Plays
- Tutor‐in‐charge summarized accordingly.
Exercise 7
(continued…)
1430 – 1530 IRCA Certification Scheme for Auditors of Management
Systems
Chapter 11
1530 – 1545 Tea Break
1545 – 1600 « Course Summary & Preparation for Examination
‐ Conclusion of 3 days training program against training
objectives
‐ Briefing of exam format
‐ Fill up Course Survey Form by respective delegates
• TRP
• Course Survey
Form
1600 – 1800 Written Examination
1800
END OF
TRAINING
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 13/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 14/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
OCCUPATIONAL HEALTH & SAFETY
MANAGEMENT SYSTEMS
AUDITOR/LEAD AUDITOR CONVERSIONCOURSE
IRCA Reg. No. A16834
Three Day Programme
Course Objectives :
• To instruct OH&S auditors in the principles and practices specific to auditing for
conformance with the national & international accepted norms & regulations relating
to OH&S requirements. Example: BS 8800 & OHSAS 18001.
Learning Objectives :
• Understand the scope and fields of application of OH&S management systems
standards and, where application, other criteria and standards against which an audit
could be performed.
• Understand the techniques available, process and principles of risk assessment and
their significance in the process of self-regulation for all OH&S requirements.• Identify the requirements of the OH&S management systems standards against which
an audit is to be performed.
• Explain the similarities and differences between the OH&S management system
standards and the international and national standards for Quality and Environmental
Management Systems.
• Describe the roles and responsibilities of auditors and lead auditors in the context of
OH&S management systems audit.
• Explain the rationale supporting the implementation of OH&S management systems
or the integration of OH&S requirements into existing management systems.
• Plan, prepare, perform and report both verbally and in wiring an audit of the
management and operation of an organization in accordance with the requirements of
established relevant audit criteria.
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 15/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 16/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
DAY 1 0830-1845
TIME FRAME CONTENTS REMARKS
0830 – 0900 Ice-Breaker
• Introduction between delegates
• Tutors use outputs from the ICE BREAKER session to
determine where to place emphasis as the course unfolds
• Tutor’s
Guide,• ICE BREAKER
Form
0900 – 0930 Course Introduction
• IRCA Introduction
• Notes for Delegates
•
Course Objectives
IQCS/OHS/01
IQCS/OHS/06
IRCA/190
0930 – 1000 «
Chapter 1 Introduction to OH&S
• Approach: AL Based Presentation – “Mix & Match”
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
OH&S Course Notes
1000 – 1030 « Chapter 2 Introduction to OH&S Standards &
Applications
• Approach: AL Based Presentation – “Mix & Match”
Min. 30% of tutoring time on Active Interaction with participants tovalidate understanding (e.g. demonstration of relevant objective
evidence)
OH&S Course
Notes
1030 - 1045Tea Break
1045 – 1130 «
Chapter 9 Legal Aspects & Local Legislation
• Approach: AL Based Presentation – “Treasure Hunt”
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
OH&S Course
Notes
1130 - 1200 «
Chapter 3 Interpreting the OHSAS 18001: 2007
Requirements
• Approach: AL Based Presentation – “Treasure Hunt” &
“Mind Mapping”
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
OH&S Course
Notes
1200 – 1300 Lunch
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 17/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 18/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 19/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 20/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
DAY 3 0830-1830
TIME FRAME CONTENTS REMARKS
0830 – 0930 «
Chapter 7: The Assessment Process• Approach: AL Based Presentation– “Stations”
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
OH&S Course Notes
0930 – 1030 «
Syndicate Work 5: OH&S Audit Checklist Preparation
- Formation of Team Members
- Appointment of Team Leaders
- Explain the objectives of this Syndicate Work
-
Group Discussion & Consolidation of outputs – Open discussion
- Conclusion & Summary by Tutor-In-Charge
IQCS/OHS/O4& all applicablesupplementdocuments
1030 – 1045Tea Break
1045 – 1230 «
Syndicate Work 6: Simulated Audit(on-site) & Closing
Meeting(Audit Reporting) Role Play
-
Formation of Team Members
- Appointment of Team Leaders
- Explain the objectives of this Syndicate Work
-
Group Discussion
IQCS/OHS/O4& all applicablesupplementdocuments
1230 – 1330 Lunch
1330 – 1530 « Syndicate Work 6: Simulated Audit(on-site) & Closing
Meeting(Audit Reporting) Role Play (cont’d)
- Consolidation of discussion & Write-up
-
Role Plays by Auditors and Auditee
– Observers’ inputs
-
Conclusion & Summary by Tutor-In-Charge
IQCS/OHS/O4
& all
applicable
supplement
documents
1530 -1545 Tea Break OH&S Course
Notes
1545 – 1600 «
Chapter 10: IRCA Auditor Certification Schemes
1600 – 1630 «
Course Summary & Preparation for Examination- Conclusion of 3 days training program against training
objectives
- Briefing of exam format - Fill up Course Survey Form by respective delegates
• TRP
• Course
Survey
Form
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 21/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 22/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 23/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
IRCA/2020; OH&S Management Systems Auditor/Lead Auditor Training Course, or another
acceptable equivalent OH&S training course.
4 To ensure an effective and efficient training, the course itself has a number of timeallocations for specific chapters. The training should be conducted in strict adherence
to the planned training Time-table and Session Plan. Attendance for the full
duration of the course is mandatory and the use of mobile phones, pagers, etc,
which could disrupt the course, is forbidden.
5 To ensure full understanding of the course, candidates should study the ISO
14001:2004 series before attending the course.
6 Candidates will be assessed continuously by our tutors over the three days and must
pass this assessment. Poor timekeeping during the course shall be taken intoaccount during the continuous assessment and may result in failure to meet the
course requirements.
7 The second part of the assessment involves a written examination of one hour 30
minutes. The pass mark is 56. Only the ISO 14001 specification, training course
notes, personal notes made during the training and a dictionary may be used during
the examination.
8 Candidates who pass both the practical and written part of the course are considered
to have satisfied part of the training requirements for the IRCA registration as an
auditor.
9 To apply as Registered EMS Auditor / Lead Auditor, appropriate practical audits must
be carried out. This will be explained during the course. Delegates can
visit www.irca.org for more information.
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 24/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 25/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
1130 – 1230 Chapter 4 : Interpreting The ISO 14001 Standard – Part I
- Clause 4.2 to 4.6 (Overview)
Approach: AL Based Presentation – “Treasure Hunt”
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
• Chapter 4
• Tutor’s Guide
1230 – 1330 Lunch
1330 – 1430 Syndicate Work 1 : Environmental Quiz
- Team formation by Tutor-in-charge
- Appointment of Team Leader
-
Team Discussion- Document results of team discussion on flip-chart
-
Presentation by each group’s Team Leader (group
members shall support presentation, where necessary)
-
Tutor-in-charge summarized accordingly.
• Exercise 1
• Tutor’s Guide
1430 – 1530 Syndicate Work 2: Interpretation & Application of the ISO
14001 Requirements (Clause 4.2 ~ 4.6)
- Team formation by Tutor-in-charge
- Appointment of Team Leader
-
Team Discussion- Document results of team discussion on flip-chart
- Presentation by each group’s Team Leader (group
members shall support presentation, where necessary)
• Exercise 2
• Tutor’s Guide
1530 – 1545 Tea Break
1545 – 1815 Syndicate Work 2: Continued…
Presentation by each group’s Team Leader (group members
shall support presentation, where necessary)
- Tutor-in-charge summarized accordingly
• Exercise 2
• Tutor’s Guide
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 26/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 27/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 28/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 29/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 30/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 31/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 32/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 33/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 34/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 35/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 36/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
1820 – 1830 « Daily Course Summary & Students Feedback
- Conclusion of Day 1 training program against training
objectives
- Students feedback for continual improvement on trainingapproach
- Homework assignment (e.g., attempt specimen paper &
revision of
ISO 22000 Standard & specific assignment by tutor)
Training Program,
Tutor’s Guide,
Session Plan,
Specimen paper
Daily Course
Critiques
Note 1: Tutors shall refer to the Session Plan in the Tutors guide, Training Realization Planning & all the
applicable sample outputs & supplement documents (note: specified in the respective syndicate exercises for
all Syndicate Work Activities).
Note 2: All delegates shall refer to the Training Notes, ISO Standards, applicable sample outputs &supplement
documents, specimen paper and any additional notes provided during the training & examination (open
book) to maximize learning objectives.
Note 3 : Besides official breaks (lunch & 2 tea breaks), the tutors in-charge shall at their discretion give delegates
small breaks (5~10 mins) in between sessions to meet part of the AL learning objectives.
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 37/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
DAY 2 0830 – 1830
TIME FRAME CONTENTS Key Ref.
Documents
0830 – 0900 «
Chapter 4: Interpretation of ISO 22000 for
Food Safety Audits (Part II) - Clause 8
Approach: Workshop Based Presentation
Min. 30% of tutoring time on Active Interaction with
participants to validate understanding (e.g. demonstration of
relevant objective evidence)
ISO 22000:2005
ISO 15161:2001
IQCS/FSMS/24 (pg 19-
27) &
Sample FSMS Audit
Checklist
0900 – 1015 «
Syndicate Work Exercise 3: Understand the
Interrelationship between ISO 22000 Requirements
- Formation of Team Members
- Appointment of Team Leaders
- Explain the objectives of this Syndicate Work Exercise
- Group Discussion
- Consolidated & Conclusion of discussion
- Presentation by Selected Team Member
- Conclusion & Summary by Tutor-in-Charge
Syndicate Exercise 3 &Session Plan,ISO 22000:2005,
Tutor’s Guide,
Model Answer for Ex 3
1015 – 1030Tea Break
1030 – 1200 «
Syndicate Work Exercise 4:
Document Review (on-site) Closing Meeting role-play :
The Evaluation of PRP Manual, CCPs, HACCP Plan & all
associated supporting procedures and forms
- Formation of Team Members
- Appointment of Team Leaders- Explain the objectives of this Syndicate Work Exercise
- Group Discussion
- Consolidated & Conclusion of discussion
- Presentation by Selected Team Member
- Conclusion & Summary by Tutor-in-Charge
Syndicate Exercise 4 &Session Plan,, Tutor’sGuide ,Case Studies provided,Model Answer for Ex 4
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 38/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 39/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
1820 – 1830 « Daily Course Summary & Students Feedback
- Conclusion of Day 2 training program against training
objectives
- Students feedback for continual improvement on trainingapproach
- Homework assignment (e.g., attempt specimen paper &
revision of
ISO 22000 Standard & specific assignment by tutor) & Ex 7
(see instructions in Ex 7)
Training Program,
Tutor’s Guide,
Session Plan,
Specimen paper
Daily Course Critiques
Note 1: Tutors shall refer to the Session Plan in the Tutors guide, Training Realization Planning & all the
applicable sample outputs & supplement documents (note: specified in the respective syndicate exercises for
all Syndicate Work Activities).
Note 2: All delegates shall refer to the Training Notes, ISO Standards, applicable sample outputs & supplement
documents, specimen paper and any additional notes provided during the training & examination (open
book) to maximize learning objectives.
Note 3 : Besides official breaks (lunch & 2 tea breaks), the tutors in-charge shall at their discretion give delegates
small breaks (5~10 mins) in between sessions to meet part of the AL learning objectives.
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 40/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
DAY 3 0830 – 1830
TIME FRAME CONTENTS Key Ref.
Documents
0830 – 1000 «
Syndicate Work Exercise 6: Process Approach Audit
Checklist Preparation (Continued from Day 2)- Presentation by Selected Team Member
- Conclusion & Summary by Tutor-In-Charge
Syndicate Exercise 6 &Session Plan, Tutor’sGuide, Sample FSMSAudit Checklist,Model Answer for Ex 6
1000 – 1015Tea Break
1015 – 1100 Syndicate Work Exercise 7: Food Safety Pub Talk
- Formation of Team Members
- Appointment of Team Leaders
- Explain the objectives of this Syndicate Work Exercise
- Homework by respective team members
- Consolidation of homework & Conclusion
- Presentation by respective groups and Open Discussion
- Conclusion & Summary by Tutor-in-Charge
Syndicate Exercise 7 &Session Plan, Tutor’sGuide.
1100 – 1130 «
Chapter 7 Corrective Action Request & Audit
Reporting
Accelerated Learning Approach: workshop -> presentation
approach Use “outputs from Ex 7” to post validate students’
understanding of the learning objectives of Chap 7 (e.g.
demonstration of relevant objective evidence from own industry)
ISO 22000:2005
ISO 15161:2001
ISO 19011:2002
Outputs from Ex 7
1130 – 1230 Syndicate Work Exercise 8: Audit(Simulated) & Audit
Reporting (Closing Meeting) & Follow Up(Simulated)Role Plays
- Formation of Team Members
- Appointment of Team Leaders
- Explain the objectives of this Syndicate Work
- Group discussion by all participants
- Group Interaction between auditors and auditee (Simulated Audit)
Syndicate Exercise 8
& Session Plan,,Tutor’s Guide,
Model Answer for Ex 8
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 41/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
1230 – 1330 Lunch
1330 – 1515 Syndicate Work Exercise 8: Audit(Simulated) & Audit
Reporting (Closing Meeting) & Follow Up(Simulated)
Role Plays
-Consolidation of discussion & Audit Report Writing
- Presentation by Selected Team Member (Closing Meeting &
Follow Up role plays)
Same as above
1515 – 1530 Tea Break
1530 – 1630 Syndicate Work Exercise 8: Audit(Simulated) & Audit
Reporting (Closing Meeting) & Follow Up(Simulated)
Role Plays
- Presentation by Selected Team Member (Observers)
- Conclusion & Summary by Tutor-In-Charge
Same as above
1630 – 1645 «
Chapter 8: IRCA FSMS Auditor Certification SchemeTutor’s Guide &
IRCA//902
1645 – 1700 «
Course Summary & Preparation for Examination- Conclusion of 3 days training program against training
objectives
-
Briefing of specimen paper solutions & exam format - Fill up Course Survey Form by respective delegates
IQCS/FSMS/09,
SPECIMEN PAPER,
Course Survey Form
1700 – 1830 «
Written ExaminationTraining Realization
Planning (section 3) &IRCA EXAM PAPER
Note 1: Tutors shall refer to the Session Plan in the Tutors guide, Training Realization Planning & all the
applicable sample outputs & supplement documents (note: specified in the respective syndicate exercises for
all Syndicate Work Activities).Note 2: All delegates shall refer to the Training Notes, ISO Standards, applicable sample outputs &supplement
documents, specimen paper and any additional notes provided during the training & examination (open
book) to maximize learning objectives.
Note 3 : Besides official breaks (lunch & 2 tea breaks), the tutors in-charge shall at their discretion give delegates
small breaks (5~10 mins) in between sessions to meet part of the AL learning objectives.
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 42/90
Head Office: 100A, Eu Tong Sen Street, #07-02, Pearls Centre Office Podium, Singapore 059813Tel: +65 67562888 Fax: +65 64988589
Website: http://www.iqcs.net e-mail: [email protected]
IRCA REG. ISO 9001:2000/TS 16949:2002
SERIES AUDITOR/LEAD AUDITOR
TRAINING COURSEFOR AUTOMOTIVE INDUSTRY
Reg. No. A18021Five Day Programmes
Course Objectives:
• Understand the purpose of a “Process Approach” Quality Management System, the content
and interrelationship of ISO 9000, ISO 9001/TS 16949, ISO 9004, ISO 19011 and the applicationof the 8 Quality Management Principles in the ISO 9001 QMS Model.
•
Correctly interpret the ISO 9001:2000/TS 16949:2002 requirements, the assessment requirements
& methodologies.
• How to plan, prepare , perform and report “Process Approach” QMS audits including
ability to collect and analyze evidence, exercise objectivity and make decisions on the
significance of observation made in accordance to relevant audit criteria.
Notes for Candidates :
1. A core requirement for our approval by the IRCA (IQA, UK ), is the need for candidates to
participate in the whole five-day programme comprising at least 42 hours of lecture,
workshop & study presentations. The Course criteria are in accordance with IRCA/2245.
2.
Candidates need to demonstrate their capability as prospective auditors to the tutors by
developing their questioning & reasoning skills at all times. Each delegate shall be required
to participate actively in workshops, case studies and auditor role-playing or actual system
audit situations as part of the structured class activities. At least 50% of the course time
shall be used for such activities.
3. To ensure an effective & efficient training, the course itself has a number of time allocations
for specific chapters. The training should be conducted in strict adherence to the planned
training time-table. Use of mobile phones, pagers, etc which could disrupt the course isforbidden during the course.
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 43/90
4. To ensure full understanding of the course, candidates should study the ISO
9001: 2000/TS 16949:2002 Standard before attending the course.
5.
Candidates will be assessed continuously by our tutors over the five days & must pass this assessment before the candidate is allowed to sit for the written
examination. Poor time keeping during the course shall be taken into account
during the continuous assessment.
6.
The second part of the assessment involves a written examination of two hours. The
pass mark is 70%. The only reference material allowable during examination is the
standard ISO/TS 16949, the course notes provided by IQCS Certification and any
personal notes made by delegates during the course and a dictionary may be used
during the examination.
7. Candidates who pass both the practical & written part of the course are considered to
have satisfied the training requirements for the IRCA (IQA, UK).
8.
This Course will only qualify the candidates for the generic quality certification program as IRCA does not have automotive program. To apply as Registered
Auditor/Lead Auditor/Senior Auditor under the IRCA Scheme, appropriate practical
audits must be carried out. This will be explained in Chapter 11 during the course.
Page 43 of 90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 44/90
DAY 1 0830-1900 Hours
TIME SUBJECT REFERENCE
DOCUMENT
0830 – 0900 Course Objectives & Delegates Responsibilities IRCA/2245
0900 – 1015 Quality Evolution & Introduction to Quality Management System Chapter 1
1015 – 1030 Tea Break
1030 – 1230 The ISO/TS 16949 QMS Model
Approach: Workshop Based Presentation
Min. 30% of tutoring time on Active Interaction with participants tovalidate understanding (e.g. demonstration of relevant objective
evidence)
Chapter 2
1230 – 1330 Lunch
1330 – 1515 Syndicate Exercise:
The TS 16949/Automotive Quiz
-
Team formation by Tutor-in-charge
- Appointment of Team Leader
-
Team Discussion-
Document results of team discussion on transparencies
-
Presentation by each group’s Team Leader (group members
shall support presentation, where necessary)
- Tutor-in-charge summarized accordingly.
Exercise 1
1515 – 1530 Tea Break
1530 – 1630 The Requirements of ISO 9001/TS 16949:2002
Part I - Clause 4, 5 & 6
(to be continued on Day 2)
Approach: Workshop Based Presentation
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
Chapter 3
Page 44 of 90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 45/90
1630 - 1640 Break (10 min)
1640 - 1730 The Requirements of ISO 9001/TS 16949:2002
Part I - Clause 4, 5 & 6 (to be continued)
Chapter 3
1730 – 1900 Syndicate Exercise:
Interpreting and Applying the ISO/TS 16949 Requirements (Part I)
-
Team formation by Tutor-in-charge
- Appointment of Team Leader
- Team Discussion
-
Document results of team discussion on transparencies
-
Presentation by each group’s Team Leader (group members
shall support presentation, where necessary)- Tutor-in-charge summarized accordingly.
Exercise 2
Note 1 : 5 mins break will be given per hour interval or after every chapter/workshop,
where appropriate to maintain learning effectiveness.
Note 2 : Delegates will be assessed during the “Workshop Based Presentation” &
syndicate exercise/open discussion
DAY 2 0830-1900 Hours
TIME SUBJECT REFERENCE
DOCUMENT
0830 – 0930 The Requirements of ISO 9001/TS 16949:2002
Part II – Clause 7 & 8(continued from Day 1)
Approach: Workshop Based Presentation
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
Chapter 3
0930 – 0940 Break (10 min)
Page 45 of 90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 46/90
0940 – 1015 The Requirements of ISO 9001/TS 16949:2002
Part II – Clause 7 & 8(continued)
Chapter 3
1015 – 1030 Tea Break
1030 – 1130 The Requirements of ISO 9001/TS 16949:2002
Part II – Clause 7 & 8 (continued …)
Approach: Workshop Based Presentation
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
Chapter 3
1130 – 1230 Syndicate Exercise:
Interpreting and Applying the ISO/TS 16949 Requirements (Part
II)
- Team formation by Tutor-in-charge
-
Appointment of Team Leader
-
Team Discussion
Exercise 2
1230 – 1330 Lunch
1330 – 1530 Syndicate Exercise:
Interpreting and Applying the ISO/TS 16949 Requirements (Part
II)
-
Document results of team discussion on transparencies
-
Presentation by each group’s Team Leader (group members
shall support presentation, where necessary)
-
Tutor-in-charge summarized accordingly.
Exercise 2
(continued…)
1530 – 1545 Tea Break
1545 – 1640 Implementation of ISO/TS QMS
Approach: Workshop Based Presentation
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
Chapter 4
1640 – 1650 Break (10min)
Page 46 of 90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 47/90
1650 – 1745 Documentation of ISO/TS QMS
Approach: Workshop Based Presentation
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
Chapter 5
1730 – 1900 Syndicate Exercise:
Document Review:
-
Team formation by Tutor-in-charge
-
Appointment of Team Leader
-
Team Discussion
-
Document results of team discussion on transparencies
Exercise 3
Note 1 : 5 mins break will be given per hour interval or after every chapter/workshop,
where appropriate to maintain learning effectiveness.
Note 2 : Delegates will be assessed during the “Workshop Based Presentation” &
syndicate exercise/open discussion
DAY 3 0830-1900 Hours
TIME SUBJECT REFERENCE
DOCUMENT
0830 – 1030 Syndicate Exercise:
Document Review:
- Presentation by each group’s Team Leader (group members
shall support presentation, where necessary)
- Tutor-in-charge summarized accordingly.
Exercise 3
(continued…)
1030– 1045 Tea Break
1045 – 1045 Assessment of ISO/TS QMS – The Responsibilities & Activities
Approach: Workshop Based Presentation
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
Chapter 6
1045 - 1155 Break (10min)
1155 - 1230 Assessment of ISO/TS QMS – The Responsibilities & Activities Chapter 6
Page 47 of 90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 48/90
(Continued)
1230 – 1330 Lunch
1330 – 1430 Assessment of ISO/TS QMS – The Responsibilities & Activities
Approach: Workshop Based Presentation
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
Chapter 6
(continued...)
1430 – 1515 Syndicate Exercise:
Audit Planning
-
Team formation by Tutor-in-charge-
Appointment of Team Leader
- Team Discussion
Exercise 4
1515 – 1530 Tea Break
1530 – 1630 Syndicate Exercise:
Audit Planning
-
Document results of team discussion on transparencies
-
Presentation by each group’s Team Leader (group members
shall support presentation, where necessary)
-
Tutor-in-charge summarized accordingly
Exercise 4
(continued…)
1630 – 1730 Audit Checklist
Approach: Workshop Based Presentation
Min. 30% of tutoring time on Active Interaction with participants to
validate understanding (e.g. demonstration of relevant objective
evidence)
Chapter 7
1730 – 1900 Syndicate Exercise:
Audit Checklist Preparation
-
Team formation by Tutor-in-charge
-
Appointment of Team Leader
-
Team Discussion
-
Document results of team discussion on transparencies
Exercise 5
Note 1 : 5 mins break will be given per hour interval or after every chapter/workshop,
where appropriate to maintain learning effectiveness.
Note 2 : Delegates will be assessed during the “Workshop Based Presentation
& ”syndicate exercise/open discussion
Page 48 of 90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 49/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 50/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 51/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 52/90
COURSE DURATION BREAKDOWN
Day Tutor-led Sessions Syndicate Exercises/Open Discussion
1 3 hr 3 hr 15 min
2 3 hr 45 mins 4 hr 30 mins
3 3 hr 45 min 5 hr 15 min
4 4 hr 30 min 4 hr 30 min
5 30 mins 5 hr 30 min
Note 1: Above is just an approximate breakdown, the tutors are responsible to make necessary
adjustment to the program to ensure optimum learning outcomes (see Tutor’s Guide IQCS/TS
16949/04 –“IMPORTANT INSTRUCTIONS TO TUTORS”, item (vii))
Note 2: For “workshop based” presentation, the tutor in-charged is to ensure active
interactions with delegates to validate understanding (e.g., citing a case & requesting
delegate to demonstrate relevant objective evidence/answer)
Note 3: To ensure optimum learning outcomes from the respective workshops, the tutors
in-charge shall use “Accelerated Learning Techniques” (see Session Plans for the
respective syndicate exercises)
Note 4: Above excludes refreshment breaks, lunches and examination duration
Page 52 of 90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 53/90
Page 53 of 90
ISO 9000:2008 INTERNAL AUDITOR TRAINING (w/o
exam)
COURSE OBJECTIVES
By the end of this ISO 9000: 2008 Series Internal Auditor Training, delegates who achieved
successful completion should be able to:
1.
Describe and explain the evolution, purposes and benefits of a quality management
system and the eight quality management principles.
2.
Understand the intent, content and interrelationship of the ISO 9000: 2008 familyincluding ISO 9000, ISO 9001, ISO 9004 and ISO 19011.
3.
Interpret accurately the requirements of the ISO 9001 elements, and site ISO 9004
and 8 quality management principles requirements, where applicable and appropriate.
4.
Understand the responsibilities, authorities and activities of an auditor/lead auditor
(internal and external), auditee and other members if any, such as technical experts,
legal experts and guides.
5.
Plan a “Process Approach” audit effectively, including audit preparation, developing
audit checklist and matrix of requirements, estimating audit duration, document
review/stage one audit, pre-site audit visit, formation of audit team and preparing the
on-site audit plan.
6.
Conduct a “Process Approach” audit effectively, including Opening/Interim/Closing
meeting; gathering objective evidence through use of checklist and matrix;
establishing audit trial; interviewing, questioning and observation; assessing data,
records and reports and demonstrating sensitivity to auditee; draw sound conclusions
based on audit findings.
7.
Reporting the audit in an accurate and impartial manner so as to add value to the
audit, as well as carrying out follow-up activities such as closing of CARs after
evaluating the effectiveness of the corrective and preventive actions.
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 54/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 55/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 56/90
OCCUPATIONAL HEALTH & SAFETYMANAGEMENT SYSTEMS
INTERNAL AUDITOR COURSE
Two Day Programme
Course Objectives :
•
To instruct OH&S auditors in the principles and practices specific to auditingfor conformance with the national & international accepted norms &
regulations relating to OHSAS 18001 requirements.
Learning Objectives :
• Understand the scope and fields of application of OH&S management systems
standards and, where application, other criteria and standards against which an
audit could be performed.
• Understand the techniques available, process and principles of risk assessment
and their significance in the process of self-regulation for all OH&S
requirements.
• Identify the requirements of the OH&S management systems standards
against which an audit is to be performed.
• Describe the roles and responsibilities of auditors in the context of OH&S
management systems audit.
• Plan, prepare, perform and report both verbally and in wiring an audit of the
management and operation of an organization in accordance with the
requirements of established relevant audit criteria.
Page 56 of 90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 57/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 58/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 59/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 60/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 61/90
1730 – 1800 Course Summary & feedback
Page 61 of 90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 62/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 63/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 64/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 65/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 66/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 67/90
1530- 1630 Syndicate Exercise:
The TS 16949/Automotive Quiz
-
Team formation by Tutor-in-charge
- Appointment of Team Leader
- Team Discussion
- Document results of team discussion on
transparencies
-
Presentation by each group’s Team Leader (group
members shall support presentation, where
necessary)
Tutor-in-charge summarized accordingly.
Syndicate Work 1
1630-1730 ISO/TS 16949 Overview
Interpretation of ISO/TS 16949 requirements (Part I)
(Delegates to discuss and take notes on key
differences positively
Topic 3
(Continued…)
)
Note :
(i) Delegates shall participate actively and constructively in the discussion during the trainingand workshop/syndicate work.
Page 67 of 90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 68/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 69/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 70/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 71/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 72/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 73/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 74/90
DAY 1 0900-1730 Hours
TIME FRAME CONTENTS REMARKS
0900 – 0930 Introduction Chapter 1
0930 – 1015 Environmental Laws Chapter 2
1015 – 1030 Tea Break
1030 – 1100 Supporting Standards for ISO 14001 Chapter 3
1105 – 1230 Interpreting The ISO 14001 Standard – Part I
(Up to ISO 14001, Clause 4.2 & 4.3)
Approach: Workshop Based Presentation
Min. 30% of tutoring time on Active Interaction
with participants to validate understanding (e.g.
demonstration of relevant objective evidence)
Chapter 4
1230 – 1330 Lunch
1330 – 1500 Syndicate Work:
Group Activity on Environmental Policy
Assessment
–
Formation of Team Members
–
Appointment of Team Leaders
– Explain the objectives of this Syndicate Work
– Group Discussion
– Consolidation of discussion & write up on
transparencies
–
Presentation by Team Leaders
–
Conclusion & Summary by Tutor-in-Charge
Exercise 1
1500 – 1515 Tea Break
1515– 1730 Interpreting The ISO 14001 Standard – Part II
(ISO 14001, Clause 4.4 to 4.6)
Approach: Workshop Based Presentation
Min. 30% of tutoring time on Active Interaction
with participants to validate understanding (e.g.
demonstration of relevant objective evidence)
Chapter 4
(continued…)
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 75/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 76/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 77/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 78/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 79/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 80/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 81/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 82/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 83/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 84/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 85/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 86/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 87/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 88/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 89/90
7/23/2019 Training Programs Rev5 Website
http://slidepdf.com/reader/full/training-programs-rev5-website 90/90