training for the future acquiring and training forecasters at metservice nz mark schwarz metservice...
TRANSCRIPT
Training for the Future
Acquiring and Training Forecasters at MetService NZ
MARK SCHWARZMetService NZ [email protected]
POWERFUL WEATHER INTELLIGENCE.
What is the Future of Forecasting?
Drivers for change:• NWP performance, cheapness, availability
• Customer expectations- Convenience- Performance
• Multiple providers- Competition (Commercial or Govt
funding)- Confusion (Multiple messages)
POWERFUL WEATHER INTELLIGENCE.
Options for Weather Services
Don’t change…and become irrelevant
OR
POWERFUL WEATHER INTELLIGENCE.
Options for Weather Services
Separate:
• Low-value Services- Cheap, convenient, attractive- Largely Automated
• …from Premium Services- Accurate, Effective, Accountable- Customisation, Quality, Advice
(FORECASTING)
POWERFUL WEATHER INTELLIGENCE.
What are Premium Services?
• Warning Services (natural hazards)Or
• High-end Commercial
• Must reflect customer need- Customised- Ever-changing
• Accurate & Effective
POWERFUL WEATHER INTELLIGENCE.
What will be required of Forecast Staff?
• Market/Client Knowledge
• Communication skills (verbal, written, video)
• Adaptive, Resilient, Proactive
• Striving to learn/develop/improve
• Much more than pure Met! What of this can be ‘taught’? What cannot?
POWERFUL WEATHER INTELLIGENCE.
How does this affect Staff Acquisition?
• What cannot be ‘taught’ must be innate
• These are personal characteristics:- communication skills- team work- adaptive & strives to improve
• Role is changing e.g. Shift work?
• Not just A-grade students
POWERFUL WEATHER INTELLIGENCE.
How does this affect Training?
• Need to extend personal characteristics- communication skills- team work- adaptive & strives to improve
• Understanding NWP - its interpretation, not operation- new tools
• Market/Client Knowledge
• Culture of organisation & individuals
POWERFUL WEATHER INTELLIGENCE.
Training for the Future
THANK YOU, KAMSA HAMNIDA
MARK SCHWARZMetService NZ [email protected]