training doesn't work if performance matters

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© Russell Martin & Associates, www.russellmartin.com Training Doesn’t Work if Performance Matters Lou Russell Russell Martin & Associates (317) 475-9311 @nolecture [email protected] www.russellmartin.com

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© Russell Martin & Associates, www.russellmartin.com

Training Doesn’t Work if Performance Matters

Lou RussellRussell Martin & Associates(317) 475-9311@[email protected]

© Russell Martin & Associates, www.russellmartin.com1

Predict the Future

• 2 – day LIVE workshop

• Hands-on: Students build a Project Charter and High Level Plan for a real project

• Simulation included

OUTCOMES:

% of class who finish classroom work for own project?

% of class who adopt the approach going forward?

% of class who return to their original ‘ways’?

© Russell Martin & Associates, www.russellmartin.com2

Barriers to Performance Change

Domain Challenge

Ability to Focus and Prioritize

Complexity of L&D

Availability of SMEs / Stakeholders

Decision Making

Emotional State

© Russell Martin & Associates, www.russellmartin.com3

“Let themeat cake…”

Barriers to Performance Change from L&D

© Russell Martin & Associates, www.russellmartin.com4

The Bad Ole Days

Accelerated Results

Optimized Capacity

Productive People

Engaging Culture

Training Programs

Charge Back

No Reinforcement/Metrics

No Strategic Guidance

No Accountability

What We DOWhat the Business Wants / Needs

© Russell Martin & Associates, www.russellmartin.com5

• Video Based Learning• E-Learning (synchronous)• Webinars• LMS• Competency Models• Micro Learning

Learning is Social

Each learner is unique

Delivery is not the same as Performance Change

Teach Less, Learn More

Stop Lying

© Russell Martin & Associates, www.russellmartin.com6

The Impact of Complexity

Are there people who can help you?

Is there a single right answer?

Do you have all the pieces? The cover?

Has anyone done this before?

Puzzle Mystery

© Russell Martin & Associates, www.russellmartin.com7

It’s About Performance

What will happen to performance after the learning intervention that is not happening now?

How will you know?

Why now?

© Russell Martin & Associates, www.russellmartin.com8

The Hero’s Journey: Change is Hard

http://www.amazon.com/The-Heros-Journey-Campbell-Collected/dp/1608681890

© Russell Martin & Associates, www.russellmartin.com9

After the event has occurred…

Is your ideaToo Small Too BigJust Right considering our barriers?

© Russell Martin & Associates, www.russellmartin.com10

Too Big: Pre-Work

© Russell Martin & Associates, www.russellmartin.com11

Barriers to Performance Change

Domain Rubric

Ability to Focus and Prioritize Is it actionable in 5 minutes or less?

Complexity of L&D Is communication clear, tight, easy to access?

Availability of SMEs / Stakeholders Do they practice techniques, tools, processes AND influencing skills?

Decision Making Do they know how to apply in their real world?

Emotional State Can we help them build self-awareness and regulation?

© Russell Martin & Associates, www.russellmartin.com12

Learning as PROCESS not EVENT

Prerequisite (small)

Experiential, real event

Drip campaign for review

Review webinar, reconnect, challenge

Peer Review

Coach/Mentor

Provoke/Market

© Russell Martin & Associates, www.russellmartin.com13

What You Need Difficulty(H, M, L)

Your Plan to DrivePerformance

Convert EVENTS to Performance Processes

Make it easy to play

Build Community

Engage / include decision makers

Improve Emotional State

Action Plan

Email us now at [email protected] for our

Performance Process Rubrics for PM, Leadership and EQ/Teams

FREE until the end of the week

© Russell Martin & Associates, www.russellmartin.com14

www.RussellMartin.comBring our workshops to your events!

Email [email protected] to learn more aboutour new Performance Processes:

• Realistic Project Management• Realistic Leadership Simulation• The Power of You:

Energy and EQ

Happily Ever After