1

Competency Based Training Management for Talent

2

Method One

Competency Based Training Development

Method Two

Organization Talent Analysis

3

4

Level of Management

Individual Contributor – Managing yourself

Junior and Middle Manager – Managing others

Senior Manager – Managing business

5

6

Senior Manager & Director

• Business and Financial Acumen (Example)• Strategic Planning• Strategic Thinking• Human Resource Planning• Managing and Leading Change• Driving Innovation• Customer Focus• Core Functional/Technical Skills

Managing Business

7

Manager

• Developing Top Talent

• Operational and Tactical Planning

• Quality Orientation

• Influencing

• Motivating Others

• Valuing diversity

• Networking

Managing Others

8

Junior Manager

• Building Teams

• Building Relationships

• Interpersonal Savvy

• Managing Conflict

• Managing People for Performance

• Delegating

• Empowering Others

Managing Others

9

Executive & Clerk

• Emotional Intelligence• Building Trust • Resilience and Stress Tolerance• Action Orientation• Time Management• Oral Communication• Written Communication• Critical and Analytical Thinking• Creative Thinking

Managing Yourself

10

Example of Competency

Description and Behaviors

11

Senior Manager – Managing Business

• Possessing the technical and business knowledge needed to make the best decisions for the organization

• assessing the financial implications of decisions and actions

• understanding how strategies and tactics work in the marketplace

• balancing data analysis with judgment and business sense.

Business and Financial Acumen

12

Chart of Behaviors

13

Modification of Competency Model

• Selection of Competency – consensus among management, manager, subordinates

• Selection of Behaviors – consensus among management, manager, subordinates

• Communicate to the masses• Access of documents in server• Implementation of Competency Based Training and

Development• Implementation of Competency Based Interview Process• Implementation of Competency Based Performance

Management

14

Method Two

Organization Talent Analysis

15

Talent Gaps

1 2 3

Previous Talent Management Action Plan (2009)1

2 3

Current Business Challenges

123

Future Busi9ness Challenges

Previous Talent Management Accomplishments (2009)

123

Current Talent Management Action Plan (2010)

1

2

3

Talent Strengths

123

Organizational Talent Analysis

123

16