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TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

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Page 1: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

TRAIN TO GAIN AND THE THIRD SECTOR

By Simon Forzani

Employer Response Manager

South London Learning Consortium

Page 2: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

TRAIN TO GAIN AND THE THIRD SECTOR

This guide is an excellent way for third

sector employers to understand the real

relevance and value of Train to Gain as

they strive to meet the aspirations of their

clients particularly those who are currently

not connected to either the education

system or the labour market

Page 3: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

TRAIN TO GAIN AND THE THIRD SECTOR

WHAT IS TRAIN TO GAIN?

Train to Gain is the Government’s flagship serviceto support employers in England of all sizes and in allsectors – including the third sector to improve theskills of their employees. Managed by the LSC, theservice aims to encourage all employers andindividuals to understand and value the benefits thatlearning and skills can bring, and invest appropriately.

Page 4: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

TRAIN TO GAIN AND THE THIRD SECTOR

Train to Gain provides specialist adviceon training and skills needs, tailored foreach employer (provided by industry ledSkills Brokers

Page 5: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

TRAIN TO GAIN AND THE THIRD SECTOR

How does it work?

• All you need to do is contact SLLC from the information pack provided and a member of our skills team will visit you at no cost and at a time that suits you.

• We will be able to provide impartial advice, and will work with the you to find the best training solutions for a whole range of skills levels from:

• basic numeracy and literacy courses right through to higher education, leadership training and management skills.

• The Skills team can help to source any potential funding that might be available, and can take on some of the time-consuming tasks such as finding suitable training providers.

• You are freed up to manage your usual day-to-day business issues.

Page 6: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

TRAIN TO GAIN AND THE THIRD SECTOR

The inclusion of volunteers in Train to Gain means that:• Volunteers are now included in the organisational training needs

analysis (and in the resulting training plan) if their role directly contributes to meeting the objectives of your organisation; and training for volunteers now attracts the same subsidies as apply to paid employees – except for contributions to wage costs and Apprenticeships, which only apply to paid employees.

• Any volunteer within an organisation can be covered by Train to Gain, regardless of the number of hours spent volunteering.

• Volunteers who work in organisations outside the third sector (e.g. in the health service or the leisure industry) are also covered by Train to Gain.

Page 7: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

TRAIN TO GAIN AND THE THIRD SECTOR

Qualifications on offer:

• Customer service • Business administration • ICT • Cleaning • Health & Social Care • Childcare (Early Years, Play work and Youth work)• Leadership and Management • Information, advice and guidance • Accountancy and Finance • Retail• Sports & Leisure • Teaching & training

Page 8: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

HOW TRAIN TO GAIN IS WORKING IN THE THIRD SECTOR

• Bobby Holder, Croydon African, Caribbean and Family Organisation

“Train to Gain has made a real impact on our volunteers lives.”

Page 9: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

HOW TRAIN TO GAIN IS WORKING IN THE THIRD SECTOR

“I am currently loving my NVQ and Maths Work, I have two

tutors who help me. I have never had any qualification

before.” Mark from Age Concern

“I love doing my work, I have a real purpose.” Vicky from

Croydon Hearing Association

Page 10: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

IAG Service Delivery

By Muriel Peach

Page 11: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

Service Delivery 2008/2010

• A fully integrated national and regional careers information and advice offer

• Universal access to services via: National/regional telephone access points National/regional web-based services Regional/local access to face to face services

• Access to in-depth face to face service for priority groups

Page 12: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

Service priorities

• Improving employability, progression and advancement

• Flexible delivery arrangements, through a range of locations and delivery methods

Page 13: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

Regional telephone access point

• Provides information and referral to Careers advice, Nextstep face to face provision and other appropriate services

• Out of hours answer phone

• Helpline consultants trained in customer care

Page 14: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

Web-Based Services

• For customers and referral agencies

• CV Builder

• Skills assessment and motivational tools

• LMI and eGuidance

• Jobs database(in development)

• Online matrix support for providers

Page 15: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

Universal service

• All adults eligible for this

• Most expected to be seen in groups

• 1/3 expected to be referred to DPS

• Follow up and 40% to enter work or training

Page 16: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

Universal Service

• Mostly delivered through group work

• Workshops on: job seeking, CV writing etc. SLLC has additional ideas

• Information and advice and referral to FE/HE, PDCL

• Job brokerage

Page 17: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

Priority groups for D&P Service

• Those below level 3 qualification, specific priorities being:

Low skilled adults(especially women) locked in low prospects jobs

Adults experiencing worklessness Older people; people on benefit People from ethnic minority backgrounds Offenders/ex-offenders People with self declared learning difficulty or disability

Page 18: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

Customer journey

• Step 1: Development of skills audit coupled with job market understanding

• Step 2: Motivational action planning

• Step 3: Intensive job/learning search and placing support

• Step 4: On-going follow-up by text, email or phone to track and motivate customers

Page 19: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

Looking ahead

• New careers and advancement service for adults

• Skills health checks

• IES – integrated employment services

Page 20: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

Challenges

• New ways of delivering- groups, extended hours, employed

• Getting people into work

• Helping people in work progress

• Trialling of new initiatives

Page 21: TRAIN TO GAIN AND THE THIRD SECTOR By Simon Forzani Employer Response Manager South London Learning Consortium

SLLC and Nextstep

• Work with voluntary and community sector organisations

• Deliver universal service through group work(6-8 people)

• Can do universal one to one, but max 30 mins……

• Work with organisations to move people on – within confidential guidelines