TOYOTAS TEAM CULTURE

TOYOTAS TEAM CULTUREPresented by Group One - Team 10

Organizational Behavior The Think Tank Presents - Toyota's Team Culture11

FEBRUARY EDITION COLOMBO EXCLUSIVESTHINKTANK NEWSTHE

19371997200820132014TOYOTA TIMELINE2Deemphasizes individualism in favor of collectivism

Hiring the Toyota Man

Team based Work Structure

Team = Organizations Power Centre

The Think Tank Presents - Toyota's Team Culture3Each person fulfilling his or her duties to the utmost can generate great power when gathered together - Kiichiro ToyodaHow Toyota sees Team CultureThe Think Tank Presents - Toyota's Team Culture4Team Orientation

The degree to which work activities are organized around teams rather than individuals

Team

A group whose individual efforts result in performance that is greater than the sum of the individual inputs

Organization Culture

A system of shared meaning held by members that distinguishes the organization from other organizations

(Robbins & Judge, 2013, p.512,513 )Theoretical Perspective. The Think Tank Presents - Toyota's Team Culture5Case Perspective

Team Culture and Toyota Success

Respect for people in recessionary times

DCH to Adapt Toyota Culture

The Toyota Way & Sri-Lankans Has Team Culture Ushered Toyota to its Success ?Continuous ImprovementTeamworkChallengeKaizenGenchiGenbutsuRespectRespect for PeopleThe Toyota WayToyota define team work as Working together at all level of the enterprises from board room to the shop floor, actively promoting individual initiative within the group, so that all team members are given the opportunity to do and be their best.The Think Tank Presents - Toyota's Team Culture6Case Perspective

Team Culture and Toyota Success

Respect for people in recessionary times

DCH to Adapt Toyota Culture

The Toyota Way & Sri-Lankans Characteristics of Toyota Team Culture Factory work arranged around work teams

5- 10 members in each teamAt every level of functions sales, marketing, finance, engineering Training provided through work teams work teams are free to hire new members Emphasize on efficiency and cost reduction incorporate with Toyota management concepts just-in-time productionautomation with human touchflexibility and creativityWorkers act as problem solvers

reduce inventory, identify hidden problem and fix themreduce performance gap in the production processToyota has no trade unions The Think Tank Presents - Toyota's Team Culture7Case Perspective

Team Culture and Toyota Success

Respect for people in recessionary times

DCH to Adapt Toyota Culture

The Toyota Way & Sri-Lankans Has Team Culture Ushered Toyota to its Success ?The Think Tank Presents - Toyota's Team Culture8Case Perspective

Team Culture and Toyota Success

Respect for people in recessionary times

DCH to Adapt Toyota Culture

The Toyota Way & Sri-Lankans CAMARADERIE-NO LAYOFF POLICY IN TIME OF RECESSIONFIRST-EVER QUARTERLY LOSS!!!The Think Tank Presents - Toyota's Team Culture9Case Perspective

Team Culture and Toyota Success

Respect for people in recessionary times

DCH to Adapt Toyota Culture

The Toyota Way & Sri-Lankans TOYOTA'S MANAGERS TOOK A 10 % PAY CUT!!The Think Tank Presents - Toyota's Team Culture10Case Perspective

Team Culture and Toyota Success

Respect for people in recessionary times

DCH to Adapt Toyota Culture

The Toyota Way & Sri-Lankans Employee Satisfaction

FY2010 Results of Employee Satisfaction Survey, adapted from Toyota Relations with Employees (2014)

The Think Tank Presents - Toyota's Team Culture11Case Perspective

Team Culture and Toyota Success

Respect for people in recessionary times

DCH to Adapt Toyota Culture

The Toyota Way & Sri-Lankans POSSIBLE RISKSThe Think Tank Presents - Toyota's Team Culture12Case Perspective

Team Culture and Toyota Success

Respect for people in recessionary times

DCH to Adapt Toyota Culture

The Toyota Way & Sri-Lankans Dog Eat Dog Culture & Auto-Dealership (DCH)

KIATOYOTABMWCustomerCar Dealer Sell CarsTo the Customer for the agreed price and in addition they prioritize on the High Quality Service they offerCar Companies Sell CarsTo the Dealer with aGood margin and PriceHONDAKIA TOYOTA BMWHONDAFigure.4 - DCH BUSINESS MODEL adapted from information found on the DCH Corporate Website, http://www.dchauto.com/

DCHHere the Presenter should explain what Dog Eat Dog culture is and then explain about DCH Model12The Think Tank Presents - Toyota's Team Culture13Case Perspective

Team Culture and Toyota Success

Respect for people in recessionary times

DCH to Adapt Toyota Culture

The Toyota Way & Sri-Lankans Eastern vs. Western & Toyota vs. DCHTEAM CULTURE

Here the Presenter should explain what Dog Eat Dog culture is and then explain about DCH Model13The Think Tank Presents - Toyota's Team Culture14Case Perspective

Team Culture and Toyota Success

Respect for people in recessionary times

DCH to Adapt Toyota Culture

The Toyota Way & Sri-Lankans THE GAP for Adaptation - DCH

For DCH to adapt Toyota Culture Identified Gaps above should be filled. 14

The Think Tank Presents - Toyota's Team Culture15Case Perspective

Team Culture and Toyota Success

Respect for people in recessionary times

DCH to Adapt Toyota Culture

The Toyota Way & Sri-Lankans DCH Toyota Bridge For DCH to adapt Toyota Culture Identified Gaps above should be filled. 15The Think Tank Presents - Toyota's Team Culture16Case Perspective

Team Culture and Toyota Success

Respect for people in recessionary times

DCH to Adapt Toyota Culture

The Toyota Way & Sri-Lankans Japanese Management & Toyota WayHere Presenter should explain the elements briefly16The Think Tank Presents - Toyota's Team Culture17Case Perspective

Team Culture and Toyota Success

Respect for people in recessionary times

DCH to Adapt Toyota Culture

The Toyota Way & Sri-Lankans Are we Sri-Lankans ready to accept Toyota?Here Presenter should explain the elements briefly17We would like to hear from YOU!The Think Tank Presents - Toyota's Team Culture18