toyota kata – habits for continuous improvements by hakan forss
DESCRIPTION
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” - Aristotle. What are the habits, or routines, you need to put in place to continuously strive for excellence? How do we create a culture of continuous improvement? In this session you will learn about continuous improvement routines that help you close the gap between your current condition and you desired future state. You will learn how you can probe through the unknown in small deliberate steps. You will also be introduced to the leadership routines to build a continuous improvement culture. These routines are what we call Toyota Kata. Watch the video of the presentation here: http://youtu.be/MT3qgwzj5nY More Lean IT videos and presentations on: www.lean-it-summit.comTRANSCRIPT
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Habits for continuous improvements
3 & 4 October, 2013 Paris, France
[email protected]@hakanforss
http://hakanforss.wordpress.com/
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
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“We are what we repeatedly do.Excellence, then, is not an act,
but a habit.”Aristotle
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
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Improvements are experiments
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Puff
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Oh, I did NOT expect that!
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The sound of learning
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Hypothesis
Prediction
Experiment
Observation
Learning
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Expect at least 50% of the experiments will not give the
expected result
This is when we REALLY learn!
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Let’s do an experiment!
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Cross your arms
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Now cross them the other way
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We need to rewire our brains forcontinuous improvements
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Håkan ForssLean/Agile Coach
@hakanforss
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Agile/Scrum/XP
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Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
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Lean & Kanban
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What is a Kata?
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Wax on, wax off
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Create ”muscle memory”for continuous improvements
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Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
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Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
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Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
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Vision
Current Condition
Target Condition
Challenge
Target Condition
Target Condition
Target Condition
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Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
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The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
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Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
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The Vision
Process focused
Not outcome focused
Not a business or company vision
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Toyota’s Vision for ItsProduction Operations
Zero defects
100 percent value added
One-piece flow, in sequence, on demand
Security for people (no injuries)
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Software developmentVision example
Zero defects, in production
100 percent value added
Highest value first, on demand
Security for people (no injuries)
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The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
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Get out of the corner office
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Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
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Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
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What to collect
Data and facts, not gut feel
Process description (Value Stream Map)
Process metrics
Outcome metrics
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The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
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Our next targetcondition is…
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Beyond the knowledge threshold
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Put a square peg in a round hole
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Setting a target condition
Hypothesis on the journey towards the next Challenge and Vision
Based on your business strategy and model for process improvement
Follow the Goldilocks ruleNot too hard, Not too easy, Just Right
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Current Condition
Target Condition
Challenge
Target Condition
Target Condition
Target Condition
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Current Condition
Challenge
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Target Condition examples
All work visibleLead time 60 days (from 80 days)Work-in-process 15 (from 20)Deploy to production every 2 weeksSpecification by Example is used for 80% of the features
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The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
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Target Condition
Current Condition
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Target Condition
Current Condition
P
DC
A
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Leader coaching the learners
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Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
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The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
![Page 51: Toyota kata – habits for continuous improvements by Hakan Forss](https://reader034.vdocuments.mx/reader034/viewer/2022051400/54bd3cdd4a7959ba1f8b4600/html5/thumbnails/51.jpg)
The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
![Page 52: Toyota kata – habits for continuous improvements by Hakan Forss](https://reader034.vdocuments.mx/reader034/viewer/2022051400/54bd3cdd4a7959ba1f8b4600/html5/thumbnails/52.jpg)
The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
![Page 53: Toyota kata – habits for continuous improvements by Hakan Forss](https://reader034.vdocuments.mx/reader034/viewer/2022051400/54bd3cdd4a7959ba1f8b4600/html5/thumbnails/53.jpg)
Rocks !!
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Your treasure map toToyota Kata!
http://hakanforss.wordpress.com/tag/toyota-kata/
http://www.slideshare.net/hkanforss/
http://www-personal.umich.edu/~mrother/Homepage.html
http://www.lean.org/kata/
http://www.slideshare.net/mike734
http://www.slideshare.net/BillCW3/
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Håkan ForssMail: [email protected]: @hakanforssBlog: http://hakanforss.wordpress.com