towards accessible ludhiana -...

TOWARDS ACCESSIBLE LUDHIANA

Access Audit Report

Dept. of Soil Science PAU, Ludhiana

Ministry of Social

Justice and

Empowerment,

Government of India

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ACCESSIBLE INDIA CAMPAIGN (SUGAMYA BHARAT ABHIYAN)

(Nationwide Flagship Campaign of Government of India for Universal accessibility for PwDs)

CAMPAIGN LAUNCHED BY

Department of Empowerment of Persons with Disabilities

(Ministry of Social Justice & Empowerment, Government of India)

CONDUCTED BY

SWABHIMAN – State Disability Information and Resource Centre

A/98, Budha Nagar, Bhubaneswar, Odisha – 751006

Email: [email protected]

Website: www.swabhiman.org

AUDIT CONDUCTED

August, 2016

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Acknowledgement

The access audit of Dept. of Soil Science, PAU, Ludhiana, as per the list of buildings provided by Ministry of Social

Justice & Empowerment, Department of Empowerment of Persons with Disabilities Government Of India F.No.4-

14/2015-AIC, dated 23/06/2016, was conducted to make the Dept. of Soil Science, PAU functional for the

physically challenged staff members, students and visitors. The recommendations are minimum requirements that

may be incorporated in the building to make it useable by persons with disabilities (PWDs) and the elderly and

should not be compromised upon.

Swabhiman (State Disability Information and Resource centre) Bhubaneswar, Odisha, a 15 year old organization, is

dedicated to the empowerment of persons with disabilities in the state and the country. It is a leading cross disability

organization acting in the forefront of policy level advocacy as also providing comprehensive services in research,

capacity building, training, access audit, networking and inclusive education.

This report provides clear and concise recommendations and guidelines for creating Accessible Ludhiana, (Sugamya

Ludhiana) by detailing the inaccessibility and suggesting recommendations for the gaps, in Dept. of Soil Science

PAU, Ludhiana. The implementation of the report will eliminate the barriers that deter physically and mentally

challenged persons from having access to and free mobility in and around the built environment.

I wish to express my deep gratitude to Hon’ble Prime Minister Narendra ModiJi for taking initiatives to make India

barrier free. I also express my gratitude to Hon’ble Minister Thawar Chand GehlotJi, Head of MSJE GoI, for launching

the campaign on 3rd December 2015. We thank Department of Empowerment of Persons with Disabilities, and Joint

Secretary Mukesh Jain, for the financial resources, coordination and the audit checklist.

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I wish to express my deep gratitude to ShriJaspal Singh, Secretary, Department of Social Security and Women and

Child Development, Government of Punjab, Mr. Harpal Singh, Deputy Director,(Nodal Officer), Directorate of Social

Security & Woman and Child Development. I also express deep appreciation to JavedAbidi (Honorary Director

NCPEDP) and NDN platform for our initial education on access and access Audit. The issue of accessibility surfaced

when Prof. Stephen Hawking visited India in 2001, which brought forth the fact that the historical places that he

wanted to visit were totally inaccessible. NCPEDP then launched a National Access Campaign countrywide by the

National Disability Network (NDN) partners. As NDN Odisha partner we took it forward in the state. Some built

structures audited by us are Ravenshaw University, Odisha Secretariat, BJB College, Utkal University etc. Another

major campaign was the 'Access to polling booths for disabled voters during the General Election 2004, which

resulted in ramps getting built in ‘few’ polling booths in Odisha and EVMs becoming accessible with Braille numbers

for the visually impaired. We are extremely thankful to NCPEDP and DEOC Bangalore for the “Training Programme

on Accessibility Standards for Buildings” on 5th and 6th March 2016.

Special mention must be made of all those, whose cooperation and support made this audit possible. We are grateful

to

• Jaspal Singh, Secretary, Department of Social Security and Women and Child Development, Government of

Punjab.

• Harpal Singh, Deputy Director, (Nodal Officer), Directorate of Social Security & Woman and Child

Development, Punjab.

• Dr. B.S. Brar, Head the Department, Soil Lab, PAU, Ludhiana.

• Tapas Kumar Jena and Santosh Kumar Behera for photography.

• Sonu Tiger (PwDs) for identifying the inaccessible areas of the building.

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• Sreeja Poonam, our architect, for her technical inputs.

• Tapas Kumar Jena and Santosh Kumar Behera for report compilation, editing, final layout and designing.

We once again appreciate the determined efforts of Government of India and State Government of Punjab to make

built environment; and information and communications accessible.

(Dr. Sruti Mohapatra)

Chief Executive,S wabhiman

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Table of Contents

Acknowledgement 03

Abbreviations 09

Background 09

Swabhiman – GoI Empanelled Access Auditors 12

Introductions 14

I. Ludhiana

II. About the Building

III. Access Audit Team

IV. Methods and Processes Adopted

Audit Report 17

I. Summary Sheet

II. Information and Communication

III. Services

Building Information 22

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Physical Accessibility 22

External Environment 23

1. Parking

2. Alighting

3. Accessible Route

Internal Environment 26

4. Accessible Entrance

5. Reception and Lobby

6. Stairs

7. Ramps

8. Handrails

9. Elevators/Lift

10. Escalators/Passengers Conveyors

11. Corridors

12. Doors and Doorways

13. Accessible Toilet

14. Cafeteria

15. Drinking Water Facility

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16. Controls and Operating Mechanisms

17. Signage

18. Emergency Evacuation

Others 37

I. Reflection of the Nodal Officer

II. Report in Alternate Format

Annexure 38

1. Suggested Plan for Implementation with Vendors List

2. Five Point Rating of Buildings

3. Additional Recommendations

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Abbreviations

CPWD : Central Public Works Department

HI : Hearing impaired

PwD : Persons with Disability

VI : Visual Impairment

WC : Western Commode

PAU : Punjab Agricultural University

Background

To achieve the long-lasting, vastly better development prospects that lie at the heart of the 2016 Sustainable

Development Goals and beyond, we must empower people living with disabilities and remove the barriers which

prevent them participating in their communities; getting a quality education, finding decent work, and having their

voices heard. A barrier free environment means buildings, roads, parks, gardens and other places, service, modes of

transportation, products of daily use, etc. Further, barrier-free goes far beyond just a ramp and has many other

necessary aspects, including door and passage widths to flooring surface, from counter heights to lighting; and from

signage to toilets – a well-designed environment which is safe, convenient, comfortable, and readily accessible to all;

and aptly described as universal access.

Accessible India Campaign (Sugamya Bharat Abhiyan) was launched by Department of Persons with Disabilities,

Ministry of Social Justice & Empowerment, MSJE, GoI, as a nation-wide flagship campaign which aims at achieving

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this universal accessibility. The campaign marks another milestone in the journey towards “Fulfilling Human Rights

of Persons with Disabilities,” and creating “Non-Discrimination in the Built Environment.” In its initial efforts it aims

to build a “culture of accessibility” and focus on auditing public buildings and removing basic environmental

barriers.

The campaign is in line of proposed activities to fulfill the statuettes of Article 9 (Accessibility) of UNCRPD which has

been signed and ratified by GoI. Article 9 casts an obligation on all the signatory governments to take appropriate

measures to ensure to PwDs access, on an equal basis with others, to the physical environment, to transportation, to

information and communications, including information and communications technologies and systems, and to

other facilities and services open or provided to the public, both in urban and in rural areas. These measures, which

shall include the identification and elimination of obstacles and barriers to accessibility, shall apply to, inter-alia: 1)

Buildings, roads, transportation and other indoor and outdoor facilities, including schools, housing, medical facilities

and workplaces; and 2) Information, communications and other services, including electronic services and

emergency services.

Thereafter, Governments at the High Level Inter Governmental Meeting organized by the Govt. of Republic of Korea

adopted the ministerial declaration and Incheon Strategy to “Make the Right Real” for PwDs in Asia and Pacific. The

Incheon Strategy provided the Asian and Pacific Region, and the world the first set of regionally agreed distinct –

inclusive development goals. The Strategy comprises 10 goals, 27 targets and 62 indicators, which build on UNCRPD.

Goal No. 3 of the Incheon Strategy mentions that access to the physical environment, public transportation,

knowledge, information and communication is a precondition for persons with disabilities to fulfill their rights in an

inclusive society.

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While implementing the Accessible India Campaign, it is proposed that we are in sync with the guidelines set by the

Incheon strategy. The targets 3.A, 3.B and 3.C of the Incheon Strategy are: 3.A - Increase the accessibility of the

physical environment in the national capital that is open to the public; 3.B - Enhance the accessibility and usability of

public transportation; and 3.C - Enhance the accessibility and usability of information and communications services.

The Incheon strategy guidelines have also defined indicators for tracking the progress on these targets:

• Proportion of accessible government buildings in the national capital

• Proportion of accessible international airports

• Proportion of accessible and usable public documents and websites that meet internationally recognized

accessibility standards

• Availability of mandatory technical standards for barrier-free access that govern the approval of all designs

for buildings that could be used by members of the public, taking into consideration internationally

recognized standards, such as those of the International Organization for Standardization (ISO)

• Number of sign language interpreters

Prior to this, Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Act, 1995

under Sections 44, 45 and 46 categorically provided for non-discrimination in transport, non-discrimination on the

road and non-discrimination in built environment respectively. As per Section 46 of the PwD Act, the States are

required to provide for – Ramps in public buildings; Adaptation of toilets for wheel chair users; Braille symbols and

auditory signals in elevators or lifts; and Ramps in hospitals, primary health centers and other medical care and

rehabilitation institutions. Section 44 and 45 of the said Act cast responsibility on the States to take measures to

make public transport accessible for PwDs and also make provision for auditory signals at red lights in public roads,

curb cuts and slops in pavements, engraving on the surface at zebra crossings etc.

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Swabhiman

Swabhiman, State Disability Information and Resource Centre, based in Bhubaneswar, Odisha has been Swabhiman

is a state level disability information and resource centre based in Bhubaneswar. We have been working towards

empowering persons with disabilities through knowledge, information, advocacy, training, capacity building,

research and networking since 2001.

Our work has earned us acceptance and recognition at many quarters – government, individual, NGOs and

corporates. The recent achievements include Smart City campaign and Railway Budget. We played a role in

Bhubaneswar getting first position in Smart City Campaign as the “Accessibility Partner” of Bhubaneswar Municipal

Corporation (BMC). We are the member of ZRUCC (Zonal Railway Users Consultative Committee) of ECoR in

Bhubaneswar and gave recommendations for the budget (online booking of wheelchair, wide doors, assistance at

railway station). We regularly organize various orientation, interaction and association programmes to bridge the

gap in perception between persons with disabilities and mainstream society.

With a view to ascertain the details of accessible features in the existing facilities and to suggest improvements, if

required, Swabhiman has been organizing access audits of various government, semi-government and private

buildings. It is important to mention that access audit is not a fault finding exercise. Its objective is to contribute to

the creation of a better universally accessible infrastructure by assessing the accessibility of the facilities and suggest

improvements, if necessary.

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Swabhiman has completed the access audit of Odisha Secretariat building in January 2012; completed the access

audit of temples, hills and related sites for creating a barrier free tourist circuit for Department of Tourism & Culture

(Tourism) in 2011. We did the access audit of Nadankanan Zoological Park for developing it as a barrier free tourist

spot as per the letter received from Deputy Director, Nadankanan Zoological park on 15th December,2014.

Completed the Access audit of Utkal University, Bhubaneswar in January, 2015, Ramadevi (Autonomous) College,

Bhubaneswar in January, 2015 and of BJB (Autonomous) College, Bhubaneswar in January, 2015. We have also

audited Ravenshaw University, State Museum and birth place of Netaji Museum in Katak.

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Introduction

I. Ludhiana

Ludhiana city was founded in the time of Lodhi dynasty which ruled in Delhi from 1451-1526 A.D. The legend goes

that two Lodhi Chief Yusaf Khan and Nihand Khan were deputed by SikandarLodhi (1489-1517 A.D.) to restore order

in this region. It is the largest city in the state, with an estimated population of 1,693,653 as of the 2011 Census. The

population increases substantially during the harvesting season due to the migration of labourers from the eastern

states of Uttar Pradesh, Bihar, Odisha and Delhi. It has an area of about 3,767 square kilometers (1,454 sq mi).The

city stands on the Sutlej River's old bank, 13 kilometers (8.1 mi) south of its present course. It is a major industrial

center of northern India, and was referred to as India's Manchester by the BBC. Ludhiana is located 98 kilometers

(61 mi) west of the state capital Chandigarh on NH 95 and is centrally located on National Highway 1, which runs

from the Indian capital New Delhi to Amritsar.

II. About the Building

The aim of this access audit was to examine the premises of Dept. of Soil Science PAUassess whether it was

impossible or unreasonably difficult for staff, students and the public (with limited functional abilities) to access and

use services, and to identify areas where remedial action was required. In this report the auditors looked at the

physical aspects of the building and identified the good points and the gaps, and gave recommendations. Our specific

objective was to provide a road-map to enable office staff, local government, Persons with disabilities, engineers and

architects to work together to make the building inclusive. All the findings are presented in an easy to use report –

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combining observations with photographs and recommendations. The implementation of the report will eliminate

the type of barriers and hindrances that deter physically limited persons from having access to and free mobility in

and around the built environment.

The Punjab Agricultural University was established in 1962 to serve the state of erstwhile Punjab. On trifurcation of

Punjab in November 1966, Haryana Agricultural University was carved out of PAU by an Act of Parliament in

February 1970. Later, in July 1970, Himachal Pradesh KrishiVishvavidalya was established. In 2006 the College of

Veterinary Science was upgraded to become Guru AngadDev Veterinary and Animal Science University (GADVASU)

at Ludhiana. The Punjab Agricultural University (PAU) is located in Ludhiana city (Punjab State) in north-west India

at a distance of 316 km from New Delhi. It is well connected by road and rail with the national capital. Situated on the

Ludhiana - Ferozepur Road, the University covers an area of 1510 acres on its main campus and 4615 acres at the

regional research stations. Modeled on the pattern of land grant colleges in U.S.A., the PAU performs the integrated

functions of teaching, research and extension in agriculture, agricultural engineering, home science and allied

disciplines. The University has well equipped laboratories, library and lecture rooms and elaborate farm facilities.

Hostel accommodation is available in the university hostels for single students. Married students, if accompanied by

their family members, will have to find accommodation outside the campus.The PAU has played a key role in

increasing food grain production in the Punjab State several folds share its reputation and ushering in an era of

Green Revolution in India. It has also made notable contributions in increasing livestock and poultry production. In

recognition of its outstanding achievements in agricultural research, education and extension, it was adjudged the

Best Agricultural University in India in 1995. At present the University, through 28 departments in the four

constituent colleges, offers 31 Master's and 30 Ph.D. programmes. The course curricula are constantly revised and

restructured to keep pace with the latest developments in agriculture and allied fields.

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III. Access Audit Team

The audit team reached at Ludhiana 1st August 2016. It comprised of the following persons:

• Tapas Kumar Jena

• Santosh Kumar Behera

• Sonu Tiger (Person with Disability)

The Audit team referred to CPWD guidelines (Guidelines and Space Standards for Barrier Free Built Environment for

Disabled and Elderly Persons) 1998 and CPWD Handbook (Barrier Free and Accessibility) 2014 for making

recommendations.

IV. Methodology and Processes Adopted

• Physical verification

• General observation and measurement of height, width, incline etc.

• Recording/noting the existing good practices / accessible features for better accessibility

• Interaction with Staff (including persons with disabilities)

• Photography

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Audit Report

I. Summary Sheet

Sl. No.

Elements of Access Audit

Evaluation Rank

Priority for creating access

Components to be addressed immediately

SECTION 1 1. Information and

Communication Systems

1 Highest Accessibility website. Publications in accessible alternate format and Punjabi and Hindi.

SECTION 2 1. Services 2 High Disability Sensitization of all StaffEqual Opportunity Policy (HR) SECTION 3 1. Parking 3 Moderate One Designated Parking Bay with International Symbol of

Accessibility. 2. Alighting 3 Moderate Designated space near building with identifiable signage. 3. Accessible Route 3 Moderate Accessible route with tactile flooring, guide tile and directional

accessible signage to be fitted. 4. Accessible

Entrance 3 Moderate Tactile to be placed in main entrance.Thin rubberized mats.

5. Reception and Lobby

2 High Reception to be modified with accessible features. Receptionist with knowledge of Hindi, English, Punjabi and Sign language. Sensitized to disability and old age issues, trained in disability etiquette. Printed information in accessible alternate formats, Punjabi and Hindi.

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6. Stairs 3 Moderate Colour strip and both side handrail to be in stair case. 7. Ramp NA 8. Handrails 2 High Handrail to be fitted on both sides of the stair. 9. Elevator 10. Escalators/Conv

eyor Belt NA

11. Corridors 2 High Grab Bars to be fitted on wall. 12. Doors and

Doorway 3 Moderate Door width to be 900 mm.

13. Accessible Toilet 3 Highest One accessible Unisex toilet to be constructed. 14. Cafeteria NA 15. Drinking Water

Facility 2 High Drinking water arrangement in common place of office.

16. Controls and Operating Mechanisms

3 Moderate Switch boards to be reinstalled at appropriate heights and safety regulations adhered to.

17. Signage 2 High Prominent visible signage using the international symbol of accessibility, identifying/advertising/signifying accessible entrance and exit, reserved car parking, toilets and availability of special services (if any to be created). Lettering in English and Punjabi.

18. Emergency Evacuation

2 High There is no separate emergency exit. Evacuation route plan is to be developed and displayed in different locations of each floor and staircases in consultation with safety engineers or local fire station.

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II. Information and Communication (Section – 1)

Observation Remarks/Recommendations Inaccessible website. It is not informative. It is not updated.

1. To enable PwDs to perceive, understand, navigate, and interact with the Web, accessibility features to be incorporated.

2. Web accessibility standards available in http://web.guidelines.gov.in (WCAG 2 Level A became the standard for government websites in February 2009).

1. No publications/brochures in alternate accessible formats.

2.

Publications / brochures / forms to be printed in Braille, Large Print, Audio, Pictorial (where ever possible), Easy-to-read and English.

No printed service related documents (forms) are in accessible formats

Publications in alternate accessible formats to be stocked.

People are cooperative in office. But no separate arrangements to address specific needs/situations arising out of difference in culture, learning abilities etc.

Hiring a general counselor or keeping a general psychologist on call could be of help in any emergency or such special situation.

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III. Evaluation of Services (Section – 2)

Observation Remarks/Recommendations

No disability sensitization sessions in staff induction programme.

Annual sensitization program for staff. One module in induction training program on disability types, access, diversity, disability etiquette and mandates of law.

No staff trained to assist persons with disabilities.

Annual Training Program. One module in all staff enrichment, capacity building programs on disability types, assisting PwDs, physiotherapy, speech therapy and other support needed by CwDs in school, diversity and disability etiquette.

No staffs are trained in basic Indian Sign Language.

One week basic signing. 6 weeks advanced certificate programme. A chart of names and mobile numbers of local sign language interpreters to be placed in a visible place in office.

No accessible facilities available.

After retrofitting and remodeling is done, a weekly maintenance calendar to be developed.

Guide dogs are not allowed in the premises

As India is not used to the concept of guide dogs, a policy needs to be placed in position and then circulars sent to the states.

Trained live assistance is not available as there was no need.

Either a new staff be recruited or one staff member may be given additional responsibility. They be trained and designated as “Disability Associate.”

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There is no existing plan to improve accessibility, as it was not an issue till date.

After retrofitting and remodeling is done, a plan will be developed.

There is no equal opportunities policy within the organization as it was a non issue till date.

An Equal Opportunity Policy can be drafted on payment of a fee.

Organization has no accessibility focal person in charge as it was a non-issue till date.

Either a new staff be recruited or one staff member may be given additional responsibility. They be trained and designated as “Nodal Officer/Person Disability.”

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Building Information

Name of the Building : Dept. of Soil Science PAU

Type of the Building : Government Building

Managed By : PWD

Total Floor : Ground + 2

Total Staff Members : 24(Approx)

No. of PwD Staff : 0

Head of the Building : Dr. B.S. Brar

Designation : Head of the Department

Contact No. :

E-Mail :

Nodal Person :Dr.S.S.Dhaliwal

Designation : In-Charge

Contact No. : 09815646764

E-Mail :

Physical Accessibility

Note:The cross symbols in red colour (X), highlights the physical barriers.

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External Environment – Sl # 1 – Parking

Issues Observed Photographs Technical Recommendation 1. Parking space is available but not

designated parking lot or not an accessible parking bay.

2. No signage in parking. 3. No tactile flooring in the parking space.

Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines 2014 for Technical Designing and Measurements.

Refer to Page No 44

Recommendation 1. Reserved parking to be made in front of the

building. 2. Accessible parking (3600 X 6000) area

demarcated directly in front of the office. 3. Signage of 200mmX200mm. Suggested color

contrast white-blue, white-green, and white-red.

4. Shelter for parking if possible. 5. Accessible pathway with tactile flooring

from parking to main building entrance of 10mts.

6. Illumination of 24-36 lx.

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External Environment – Sl # 2 – Alighting

Issues Observed Photographs Technical Recommendation 1. No alighting space. 2. No signage for alighting space.


Recommendation 1. Alighting space to be introduced for PwDs

next to the entrance. 2. Space to be covered and leveled. 3. Signage to be posted. 4. Tactile guiding path to be included

(directional, hazardous warning and positional tiles) directing to the entrance to be placed.

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External Environment – Sl # 3 – Accessible Route

Issues Observed Photographs Technical Recommendation 1. No specifically demarcated accessible

route but entire area connects the entrance gate, parking and all other external facilities with the entrance.

2. Path is 2700mm wide. 3. Surface of pathway is firm and non-

slippery. 4. No tactile guiding path.


Refer to Page No 1

Recommendation 1. Tactile guiding path to be included

(directional, hazardous warning and positional tiles) directing to the entrance to be placed.

2. Resting space and wheel chair parking space outside the line of traffic to be made available where the walking distance is more than 30mtr.

3. Accessible directional signage.

4. Lights to be installed in every four meters. 5. Illumination is to be 150lx.

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Internal Environment – Sl # 4 – Accessible Entrance

Issues Observed Photographs Technical Recommendation 1. Main entrance of the building has step free.

2. No directional signage or guide map of the

building.

3. Entrance door width 1400mm.

4. Name of the building bold and clearly

visible.

5. No proper lighting in the entrance after

sunset.

6. Main entrance has a landing space more

than 1500 mm X 1500mm.

7. No floor difference.


Refer to Page No 12

Recommendation 1. Tactile in main entrance. 2. Entrance landing to be 1500 X 1500 mm. 3. Thin rubberized mats near doors to

establish floor finish difference.

4. Identification signage in an accessible height

of 800mm with large print.

5. Illumination of 30-50 lx.

6. Entrance to be audio signal.

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Internal Environment – Sl # 5 – Reception and Lobby

Issues Observed Photographs Technical Recommendation 1. Inaccessible reception counter. 2. Reception counter height 1050mm.


Refer to Page No 29

Recommendation 1. Reception counter to be replaced with

accessible reception counter. 2. 900mm wide and 1200mm deep clear

space in front of the reception counter; non-reflective counter surface (we suggest use of laminated mat finish Ply) with the counter height between 760 mm to800mm from the floor with a 400mm to600mm clear recess under the counter.

3. Accessible identification signage with reception written both in English, Hindi and Punjabi.

4. Few accessible, no armrest, chairs or sofa with arms.

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Internal Environment – Sl # 6 – Stairs

Issues Observed Photographs Technical Recommendation 1. Step risers 150mm high and 280mm

wide. 2. Each flight has 18 steps. 3. Width is 1400mm. 4. Handrails at one level 970mm on both

side and that are continuous. 5. Under stair area not cordoned off to

avoid accidents.


Refer to Page No 7

Recommendation 1. Handrails in both side of stairs with grip

heights of 900mm at higher level and 760mm at lower level.

2. Warning tiles at the beginning and end of each flight at 300 mm.

3. Under-stair area to be cordoned off to avoid accidents.

4. Protruding object to be removed. 5. Colour contrasting strip at the edge of

the steps. 6. Adequate illumination of 100 lx.

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Internal Environment – Sl # 8 – Handrail

Issues Observed Photographs Technical Recommendation 1. Inaccessible handrail on oneside. 2. Handrail height is 970mm.


Refer to Page No 9

Recommendation

1. Grab bar to be installed on the wall side at two heights of 900mm and 760mm.

2. Handrails circular have smooth surface and be non-slippery.

3. To have an uninterrupted grip. 4. The end of the handrail to be either

grouted or turned downwards 5. Adequate hand clearance between the

wall and the grab bar on the wall side of 50 mm or more.

6. Handrail and grab bar to be maintained and kept free from dust.

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Internal Environment – Sl # 11 – Corridor

Issues Observed Photographs Technical Recommendation 1. Corridor width 2450mm. 2. Space available for wheelchair 360° turn. 3. No grab bar on wall. 4. No guiding tiles. 5. Non slippery and non-reflective floor

finish. 6. Properly illuminated.


Refer to Page No 12

Recommendation

1. Handrails on both sides of the corridor at two levels of 760mm and 900mm.

2. Guiding tiles on the floor. 3. Floor to be non-slippery and non-

reflective. 4. Protruding objects to be removed. 5. Suggested colour contrast between the

floor, walls, doors and the ceiling- yellow-red and blue-yellow.

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Internal Environment – Sl # 12 – Door and Doorways

Issues Observed Photographs Technical Recommendation 1. Door width is 800mm 2. Singlehinge door 3. It takes more energy toopen. 4. D-types handle with 1250 mm height. 5. Door lock at 1350 mm. 6. No kick plate on the door.

Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines 2014 for Technical Designing and

Measurements. Refer to Page No 12

Recommendation 1. Width of the door to be 900 mm. 2. Lever type handle to be used with horizontal

bar 800 mm from the floor and a vertical bar in the opening side with its lower edge at 800 mm from the floor.

3. Threshold to be less than 12 mm high. 4. Doors to be double hinged and swing both

ways. 5. Kick plates to be provided at the doors. 6. Automatic doors to at least remain open for

5 seconds. 7. The door to have guardrails where it opens

into a route of travel. 8. Sliding automatic doors to have an overhead

sensor operating device.

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Internal Environment – Sl # 13 – Accessible Toilet

Issues Observed Photographs Technical Recommendation 1. Each floor has separate toilet for male and

female 2. No accessible toilets. 3. Main door width 1000 and cubicle door is

700. 4. Toilet size is 3600mm x 3200mm. toilet

cubical size 900 mm X 1400 mm. 5. Indian and western commodestyle pan in

each toilet. 6. Proper Illumination. 7. There is no colour contrast between the

floor, wall and sanitary fittings. 8. Wash basin at height of 800mm. 9. Non-slippery and non-reflective floor.


Refer to Page No 12

Recommendation

1. One accessible unisex toilet for all. 2. Threshold to be removed. 3. Toilet door of 900 mm minimum width to

open outwards, be double hinged or sliding type.

4. WC to be installed in a corner with centerline of the WC at a distance of450mm to 500mm from the adjacent wall. The front edge of WC to project 750mm of/from the rear wall.

5. Wall faced or wall hung toilet pan with in wall toilet suite suggested. Sensor activated and no lever required.

6. Seat height 450mm. 7. Horizontal grab bar to be installed on

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adjacent wall at a height of 200mm from the WC seat.

8. A fold up grab bar to be installed at a centerline distance of320mm-200mm from the WC seat.

9. Wash basin to be replaced at a distance of at least 400mm from the side wall.

10. Top-edge of the wash basin at a height between 800mm and840mm from the floor level.

11. Clear knee space of at least750mm height x750mm width x 200mm depth under the wash basin, with additional toe-space of 300mm height x 750mm width x 230mm depth

12. The wash basin to have automatic or lever type faucets

13. Mirror to be at accessible height of 850 mm.

14. Suggested colour contrast between the floor, wall and sanitary fittings is blue-white, red-white, and yellow-blue.

15. Alarm system within easy reach to alert persons outside, in case of emergency.

16. Visual alarm inside toilet to alert people with hearing disability in case of emergency.

17. It needs to be illuminated (150 lx), well-maintained and clean.

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Internal Environment – Sl # 16 – Control and Operating Mechanism

Issues Observed Photographs Technical Recommendation 1. Switch board 1250 mm from the floor. 2. No colour contrast in switch board and

wall.


Refer to Page No 12

Recommendation 1. Switch board to be reinstalled at height of

900 -1200mm and not below 400mm. Clear space from the corner of 400mm.

2. Information on controls and switches in

Braille.

35

Internal Environment – Sl # 17 – Signage

Issues Observed Photographs Technical Recommendation 1. Signage is at doors size of 250 mm X 400

mm. 2. Height of signage 1780mm.


Refer to Page No 12

Recommendation 1. All visual signage in the facility to be

provided with Braille and tactile supplements and to be placed at the height of 900-1500mm.

2. Signage size not less than 60 mm for doors, 110 mm for corridors and 200 mm for external use.

3. Wherever possible, audio along with Braille and Tactileto be provided.

4. To be adequately illuminated by not less than 50-70 lx.

36

Internal Environment – Sl # 18 – Emergency Evacuation

Issues Observed Photographs Technical Recommendation 1. No emergency evacuation procedure. 2. Few fire extinguishers available at corridor.


Refer to Page No 12

Recommendation 1. Evacuation route plan is to be developed and

displayed in different locations of each floor and staircases. Recommended assembly point is clear space in front of main building.

2. This planning to be done with safety engineers who specialise in emergency evacuation. If not available, local fire department to be consulted.

3. Regular mock drill has to be conducted in regular intervals.

4. From safety point of view employees having any disabilities can be given space at ground floor.

5. Staff to be trained to assist persons with disabilities during evacuation.

6. Evacuation chairs to be available in every floor.

37

Others

I. Reflection ofthe Nodal Officer

“We are happy that our building was chose to be access audited and looking forward positively to provide barrier

free atmosphere for PWDs”

II. Report in Alternate Format

Copies of this report can be made available in alternative formats upon payment of a fee. Please contact Swabhiman

to discuss your individual requirements.

38

Annexure

1. Suggested Plan for Implementation with Vendors List

Sl.

No.

Elements of Access

Audit

Tentative Time Required Vendor

Section – 1

Information and

Communication

Systems

Website – 15 days

Publications - 3 - 4 months

NIC

Swabhiman, A-98 Budhanagar, Bhubaneswar, Odisha, Pin –

751006

Tel: 0674-2313312/2313313/ 9238106667

Email [email protected]

Section – 2

Services Disability Sensitization of all

Staff – 15 days

Equal Opportunity Policy

(HR) – 6 Months

Sign Language

Swabhiman

National Association of the Deaf 102, 19A Vishal Complex Opp. Una Enclave, MayurVihar, Phase-1 Delhi 110091 (India) A. S. Narayanan

39

Deaf Way Foundation 803,Sahyog Bldg-58, Nehru Place, Delhi - 110019 +(91)-11-41607261 +(91)-9811100076 +(91)-11-41607201

Section – 3

1. Parking One Designated Parking Bay

with International Symbol – 1

week

Local artist

2. Alighting Designated alighting space near entrance gate or entrance door. – 1 month

Government building contractor

3. Accessible Route Tactile pathway with

directional signage to be

placed. – 15 days


Pelican Ceramic Industries Private Limited Ravi Khullar(Managing Director) B - 10, Suneja Tower-1,Distric Centre ,JanakPuri ,New Delhi :110058 New Delhi - 110058, Delhi, India

4. Accessible Entrance Guide Map and Directional

Signage – 15 days (Wooden

with painting)

7 days (Flex printing and

framing)

Local artist / carpenter

Local flex printer

5. Reception and Receptionist with knowledge Swabhiman

40

Lobby of Hindi, English and Sign

language. Sensitized to

disability and old age issues,

trained in disability etiquette.

- 5 days

Printed information in

accessible alternate formats –

2-3 months

Designing – Swabhiman

Printing – Local Printer

http://www.indiamart.com/grassrootfurnishing/reception-table.html#wooden-reception-table Grassroot Furnishing Pvt. Ltd. NeerajSrivastava (Director) No. 20/6/9, Site No. 4, Industrial Area, Sahibabad, Delhi NCR, Locality: Sahibabad Industrial Area Ghaziabad - 201010, Uttar Pradesh, India

6. Stairs Grab bars on the right side

(wall) 15-20 days

Illumination of 55-75 lx.

Directional signage and floor

numbers.(5-10)


7. Ramp 15 days. Government building contractor

D F Construction Sco-11, 2nd Floor, Sector 26 Chandigarh - 160019 Chandigarh, India

8. Handrails Grab bars on both side of

stairs and ramp (15-20)


http://www.indiamart.com/grassrootfurnishing/reception-table.html#wooden-reception-table

http://www.indiamart.com/grassrootfurnishing/reception-table.html#wooden-reception-table

41

9. Elevator In the left side of block space available for lift installation.

For purchase – India Mart (online) – dir.indiamart.com/impcat/residential-elevator.html For permanent installation: Government approved supplier.

10. Corridors Anti skid rubber mats to be

placed over tiles immediately.

Floor tiles to be replaced with

tactile tiles, if not available,

anti-skid tiles to be fitted.(15-

20)

Local market - Government approved supplier. Floor tiles replacement - Government approved supplier. Pelican Ceramic Industries Private Limited Janakpuri, New Delhi 07053136700

Kmi Store Sham Goel (Managing Director) No. 5-A, Ghora Factory Road, Industrial Area-A Extension Ludhiana - 141003, Punjab, India 08048572055

12. Doors and

Doorways

7 days Government Contractor

13. Accessible Toilet One month Government Contractor

14. Cafeteria

15. Drinking Water

Facility

Accessible drinking water

arrangements in office.(10-15

days)

Government Contractor

16. Controls and

Operating

Mechanisms

Switch boards to be

reinstalled at appropriate

heights and safety regulations

Government Contractor

Braille embossing –

National Institute for the Visually Handicapped

42

adhered to.(10-15 days) (Under Ministry of Social Justice & Empowerment, Govt. of

India)

116 Rajpur Road, Dehradun – 248001

Uttarakhand

Telephone No. – (0135) 2735350

Fax : (0135) 2734157

National Association for the Blind

11/12, Khan Abdul Gaffar Khan Road, WorliSeaface, Mumbai –

400 030

Fax: 6683 8659


17. Signage Prominent visible signage

using the international

symbol of accessibility,

identifying/advertising/signif

ying accessible entrance and

exit, reserved car parking,

toilets and availability of

special services (if any to be

created).(5-10 days)

Local artist

Falak Enterprises IqbalGhanchi (Proprietor) 206/1643, Motilal Nagar No. 1, Road No. 4, Near Usha Hall, Goregaon (West) Mumbai - 400104, Maharashtra, India

18. Emergency

Evacuation

Evacuation route plan is to be

developed and displayed in

Index Safety Equipments Private Limited 117/Q/195, Indrapuri, Sharda Nagar Kanpur - 208024

43

different locations of each

floor and staircases in

consultation with safety

engineers or local fire station.

Fire Extinguishers with

expired date to be replaced

immediately with new ones.

Uttar Pradesh, India

44

2. Five Point Rating of Buildings

Evaluation Rank Evaluation Criteria Symbol Priority for Creating

Access

1 Hazardous, Inaccessible and

Unsatisfactory

Highest

2 Inaccessible and Unsatisfactory

High

3 Unsatisfactory but Acceptable

Moderate

4 Accessible and Acceptable -

Access Code Compliant

Low

5 Accepted as a Best Practice in

Accessibility

Lowest

45

3. Additional Recommendations

Necessary recommendations

1. The admin/front desk staff need to be sensitized to the needs of visually impaired (i.e. that the register has to be filled by the front desk staff)

2. Administrative staff needs to be sensitized or trained to the needs of hearing impaired (using SMS to communicate timing of meetings etc). Let this info be available in the manual as well

3. For visually impaired: We request signage to be put up in Braille signage in key areas such as restrooms. For Low vision persons: all glass doors/walls should have a strip which alerts them to the presence of glass wall (may be useful for even sighted persons!)

Safety/ERT recommendations

1. Orientation for visually impaired to fire exit on each floor

2. Procedure for disabled is to go along with a buddy. For physically disabled in wheelchair – they will have to be carried down. Designated members have to be responsible for this

Overall long term recommendation

1. Please intimate builder on accessibility requirements so that any future changes do conform to the guidelines

2. Create a handbook to be given to employees with disability Include disability training for all employees as part of induction (5 mins max on what facilities are available)

3. Have instructions/manual - some training for support staff, shared service, outsourced staff on their roles and responsibilities towards disabled staff. (Swabhiman can provide these on payment of fee)

46

SWABHIMAN

State Disability Information and Resource Centre

A/98, Budha Nagar, Bhubaneswar, Odisha – 751006


Website: www.swabhiman.org

towards accessible ludhiana -...

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