towards 2020: reality check dr lindsay mcmillan oam ceo, converge international
TRANSCRIPT
Towards 2020: Reality CheckDr Lindsay McMillan OAM
CEO, Converge International
We will cover• Ages• Context• Workplace• Workforce• Implications• Successful Boards
AGES
AGRICULTURE AGE
INDUSTRIAL AGE
TECHNOLOGY AGE
KNOWLEDGE AGE
CARE / SERVICE AGECARE / SERVICE AGE
CONTEXT
We live in uncertaintimes
The future isn’t about mobileit’s about mobility
WORKPLACE
BCG. 2020Vision
CHANGING WORLD
CHANGING WORKPLACE
BCG. 2020Vision
BCG. 2020Vision
CHANGING MINDSET
COMPLEXITY – SIMPLICITY
BCG. 2020Vision
Turbulent Volatile Disarray Moral Decline Downturn Speculative Capitalism Financial Crisis
21st CENTURY WORKPLACEFrom• individual• routine• single tasks• minimal autonomy• formal consultation• mainly by phone• 9 to 5• physically present• in an office• local
To• teamwork• complex knowledge work• multiple tasks• much autonomy• informal consultation• mainly by e-mail• 24/7/365 • virtually present• location-independent• international
Sources: Liang et al (1998) and Bauer (2002)
The New Office
Home35%
Third Place32%
Corporate33%
The
Futu
re o
f Wor
k 20
11
Activity Based Working, graypuksand
• No permanent seat• Your choice of seat
depends upon your activity / task
• You get a laptop, phone and locker for personal items
• You can sit wherever you want
WORKFORCE
Business Council of Australia recommendsEmployees:• Adaptable• International• Culturally attuned• Critical• Independent• Problem solvers• Self directed
65% of all jobs in the futurehave not been invented
IMPLICATIONS
LOCAL COMMUNITYis becoming more important
• Reduction in giving• Mergers and acquisitions• Changing funding models• Shared services• Partnerships – aligned• Mix for-profit and not-for-profit• Social enterprise• High focus on risk
BOARDS
Boards that succeedFocus on
• Innovations• Visioning• Market driven• Conscious of reputation• Self-sustaining• Results• Adding value constantly