total retirement center user guide - massmutual

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*This presentation may not apply to clients that send demographic files. Total Retirement Center User Guide A focus on Terminations Information provided for plan sponsor use in meeting fiduciary obligations. Not intended for distribution to participants or for use as advertising or sales literature. Copyright © 2011 Massachusetts Mutual Life Insurance Company. All rights reserved. RS-07456-02

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Page 1: Total Retirement Center User Guide - MassMutual

*This presentation may not apply to clients that send demographic files.

Total Retirement Center User GuideA focus on Terminations

Information provided for plan sponsor use in meeting fiduciary obligations. Not intended for distribution to participants or for use as advertising or sales literature.Copyright © 2011 Massachusetts Mutual Life Insurance Company. All rights reserved. RS-07456-02

Page 2: Total Retirement Center User Guide - MassMutual

Information at Your Fingertips

This module of the Total Retirement Center (TRC) User Guide is designed to provide you with the following information:

How to initiate a termination for an employee leaving the plan

How to use the Scheduled Payout Report

Page 3: Total Retirement Center User Guide - MassMutual

Under the “ Plan Management” section, choose “Initiate a Service”.

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Page 4: Total Retirement Center User Guide - MassMutual

Click Termination/Retirement Notification

Page 5: Total Retirement Center User Guide - MassMutual

Enter the terminating or retiring participant’s social security number. Then click “Next.”

If you terminate a participant before their last contribution, it may not be included in their payout or rollover, and they will receive a second check, and may be subject to an additional processing fee.

Page 6: Total Retirement Center User Guide - MassMutual

Check all the information for accuracy. If the address is incorrect, the Distribution Package will not get to the participant. If the hire date is incorrect, vesting could be wrong.

Enter the date of Termination or Retirement, and the total hours worked in the current plan year.

Then click “Next.”

Page 7: Total Retirement Center User Guide - MassMutual

Double check the information you entered, and the participant’s vesting. Use the Edit button below if you made an error.

If all information is correct, click the confirm button.

Page 8: Total Retirement Center User Guide - MassMutual

Please print the confirmation for your records.

Next, you can process another Termination, or check the Scheduled Payout Report for Glenn’s Termination.

This is an explanation of the actions that will be taken and an overview of the process for non-respondents.

Page 9: Total Retirement Center User Guide - MassMutual

If we do not receive Glenn’s termination form by 10/02/2005, action will be taken on his behalf. The account will either be cashed out, distributed to a Mandatory IRA, or deferred (kept in the plan), depending on the account balance at the time of distribution.

Page 10: Total Retirement Center User Guide - MassMutual

Questions?

Please contact your Account Manager or appropriate MassMutual associate.

Proceed to the Help Section of the Total Retirement Center for further information.

You may print or send this presentation by: clicking on “File”, then “Print” or “Send to.”

Thank you!

Page 11: Total Retirement Center User Guide - MassMutual

© 2011 Massachusetts Mutual Life Insurance Company, Springfield, MA. All rights reserved. www.massmutual.com. MassMutual Financial Group is a marketing name for Massachusetts Mutual Life Insurance Company (MassMutual) [of which Retirement Services is a division] and its affiliated companies and sales representatives.

RS-07456-02